Help - Motorola C42 Manual

15.

Help

The on the cordless handset is not scrolling during charge
• Bad battery contact – move the handset slightly.
• Dirty contact – Clean the battery contact with a cloth moistened with
alcohol.
• Battery is full – no need to charge.
No dialing tone
• No power – check the connections. Reset the phone: unplug and plug back
in the socket.
• Batteries of the cordless handset are empty – charge the batteries for at
least 16 hours.
• The cordless handset is too far from the base – move it closer to the base.
• Wrong line cable – use the line cable provided.
• Line adaptor (when needed) is not connected to the line cord – connect
the line adaptor (when needed) to the line cord.
No display on the corded base
• Check that the power plug is connected properly and switched on.
• Reset the base by disconnecting the power supply.
• Leave for a few seconds and reconnect.
No display on the cordless handset
• Check that the batteries are inserted correctly and fully charged. Use only
approved rechargeable batteries supplied.
• Check that the handset is switched on. Press and hold
• Reset the base by removing the batteries and disconnecting the power
supply. Wait for around 15 seconds before connecting it again. Allow up to
one minute for the handset and base to synchronize.
Poor audio quality
• The base is too close to electrical appliances, reinforced concrete walls or
metal doorframes – move the base at least one meter away from any
electrical appliances.
The is blinking or has disappeared
• The cordless handset is not registered to the base – register the cordless
handset to the base.
• The cordless handset is too far from the base – move it closer to the base.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
• Make sure the Call Block mode is switched to off.
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Help