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Related Manuals for Samsung OfficeServ CNF24
Summary of Contents for Samsung OfficeServ CNF24
- Page 1 ECHNICAL ANUAL TM ECHNICAL ANUAL 01/2011 ...
- Page 2 Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
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Page 3: Document Content And Organization
CNF24 Technical Manual INTRODUCTION Purpose This guide describes how to install and program the CNF24 card on a Samsung OfficeServ 7400, 7200, or 7200-S system. It also contains step by step instructions on how to use the Meet-Me Conference feature. -
Page 4: Conventions
OfficeServ Device Manager User Manual Describes how to connect and use the OfficeServ Device Manager, how to configure and set the OfficeServ keyphone system’s environment. Revision History EDITION DATE OF ISSUE REMARKS 01.2001 First Edition © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 5: Table Of Contents
CHAPTER 3. Conference Manager Minimum PC Requirements ................11 Minimum OfficeServ Requirements ..............11 Operation ......................12 Starting the OfficeServ Conference Manager ............... 12 Log In ........................14 © SAMSUNG Telecommunications America, LLC 01/2011... - Page 6 J ........................... 48 L ........................... 48 M .......................... 49 O ........................... 49 P ........................... 49 R ........................... 49 S ........................... 49 U ........................... 49 W .......................... 49 © SAMSUNG Telecommunications America, LLC 01/2011...
- Page 7 Table 1.1 Ports and LEDs of the CNF24 ..................2 Table 1.2 System Capacity ......................4 Table 1.3 Port Assignments ......................4 Table 3.1 Installation Requirements .................... 11 Table 3.2 Software Requirements ....................11 © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 8: Chapter 1. Cnf24 Card Overview
This chapter describes the CNF24 card and its capacity. Overview The OfficeServ CNF24 card provides 24 ports of voice conference services per card and supports transceiver function of packet data converted from voice data through the data network. The users can be internal and external participants using SIP trunks, PRI trunks, and SPNet trunks. -
Page 9: Figure 1.1 Front View Of The Cnf24
- Orange: Linked as 1000 BASE-TX Ethernet mode - Orange blink: Transmitting/receiving data as 1000 BASE-TX - Off: Link off MC LED - Green blink: Auxiliary memory (NAND) is accessed. - Off: No access © SAMSUNG Telecommunications America, LLC 01/2011... - Page 10 - Red blink: Uses over 80% of the recording storage. BACKUP LED This LED indicates the status of backup operation. - Green blink: Makes backup of the recorded data to the web page. - Off: No operation © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 11: Cnf24 Capacity
(Available to change) RTP Port 1 (Even # up to 24 Port : (Even # up to 24 Port) 30000-30046) FTP Port DM 2.2.16 FTP Port 21 (Fixed) Upgrade Port DM 2.2.16 Upgrade Port 60024 (Fixed) © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 12: Cnf24 Slot Information
If installed on a 16 channel slot, only 16 conference channels are supported. OfficeServ7400 (MP40) Basic Cabinet Expansion Cabinet 1, 2 LP40 LP40 MP40 OfficeServ7200 (MP20) Basic Cabinet Expansion Cabinet MP20 OfficeServ7200 (MP20S) MP20S Figure 1.2 CNF24 Slot Information © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 13: Chapter 2. Cnf24 Card Setup
The RUN LED will blink when the CNF24 card is ready to provide conference service. User can check the CNF24 software version and CPLD/PCB version in Device Manager 2.2.0. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 14: Figure 2.1 Cnf24 Parameter Setting
Figure 2.1 CNF24 Parameter Setting Enter the Service License key in DM 2.1.4 or MMC 860 for the CNF24 channels to become available. Figure 2.2 Input Service License Key © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 15: Cnf24 License
48 licenses (24 channels x 2 CNF24 Cards) on the OfficeServ 7200. 24 licenses (24 channels x 1 CNF24 Card) on the OfficeServ 7200-S. Figure 2.3 CNF24 License The maximum number of licenses is configured in DM 9.1.2. Figure 2.4 CNF24 Card Configuration © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 16: Updating Cnf24 Setup Information
License key is required to use conference service. Without a license key, a “NO CONFERENCE CHANNELS ARE AVAILABLE” message displays on the phone. Check service license key in case of system initialization or change country selection. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 17: Upgrading Cnf24 Card Software
Click on [...] to select file to update. When file is selected the “Corresponding Firmware Version” will display. Click on Select checkbox. Click on the Upload button to start the upload process. The progress bar displays the current state. Figure 2.6 CNF24 Progress Bar © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 18: Chapter 3. Conference Manager
Minimum OfficeServ Requirements Table 3.2 Software Requirements System Processor Minimum Version 7200-S MP20-S Version 4.53A 7200 MP20 Version 4.53A Version 4.19 (If CNF24 is installed on Expansion Cabinet) 7400 MP40 Version 4.53A LP40 Version 1.27 © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 19: Operation
Starting the OfficeServ Conference Manager Launch the web browser. Type in the URL below. For OfficeServ 7200-S: https://system_ip/pwp/ For OfficeServ 7200 and OfficeServ 7400: http://system_ip/pwp/ The system-ip address is obtained in MMC 830. Figure 3.1 Conference Manager © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 20: Figure 3.2 Java Download Page
If the Java Runtime Environment is not installed or a lower version than V1.6.0_3 is installed on the PC, you the page below will display. Click on the [Java Download Page] or [Java Upgrade Page] link to proceed. Figure 3.2 Java Download Page © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 21: Log In
Enter your phone extension number in the [Station Number] text field. Enter your phone extension password in the [Station Password] text field. The default password is 1234. Click the [Login] button. Figure 3.3 Log In Screen © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 22: Scheduler
Display the CNF24 card position in the system Buttons Function buttons Calendar Displays the current week’s calendar let’s you navigate to the previous and next week. Status Bar Displays information such as IP address, version, type, country, and system local time © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 23: Schedule A Conference
Past days of the week are displayed in red. The system only allows conferences to be scheduled in the future. The [Create] button is grayed out for past times. Click the [Create] button. The Conference Reservation window displays. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 24: Figure 3.6 Conference Reservation
If you are a secretary setting up a conference for your boss you will need to login to the Conference Manager webpage using your boss’ extension number if your boss wants to host and manage the conference. The owner is the person who will host and manage the conference. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 25: Figure 3.7 Select Conference Member
Subscribers can be searched by phone number or name. Enter search criteria in the text field provided and click the [Search] button. Click the [Select] checkbox, then click the [Invite Selected] or [Invite] buttons. Subscriber’s information will be moved to the Attendee List. Figure 3.7 Select Conference Member © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 26: Figure 3.8 Meet Me Conference Invitation
Text shown on the Conference Instructions has been programmed in Device Manager 9.1.3. Review e-mail body and add/edit any special instructions, including time zone, before sending the e-mail invitation. Review the attendee’ email list. Click the [Send] button. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 27: Detail
Navigator (<, >) Select previous/next time range Detail Displays detailed information about the selected conference Cancel Cancel selected conference, you can send a cancelation e-mail explaining the reason Email Displays e-mail invitation of selected conference © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 28: Scheduled Conference(S)
Select previous/next time range Conference Details Displays detailed information about the selected conference Cancel Reservation Cancel selected conference, you can send a cancelation e-mail explaining the reason View Email Displays e-mail invitation of selected conference © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 29: Cancel Reservation
Click on the [Cancel Reservation] button, the Cancel Reservation window displays. Enter the Cancellation Reason in the Cancel Reason text field and select the Send Email checkbox to send an e-mail notification. Click on the [OK] button to finish. Figure 3.11 Cancel Reservation © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 30: Scheduler History
Displays detailed information about the selected conference View Reason Displays cancellation reason of selected conference Download Record Download recording file Delete Record Delete recording file Delete Delete selected conference history Delete All Delete all conference history © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 31: My Scheduler
Displays e-mail invitation of selected conference Cancel Reservation Cancel selected conference View Reason Displays cancellation reason of selected conference Watch Monitor and manage selected conference while in progress Download Record Download the recorded conference file © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 32: Watch
My Scheduler page and is enabled only when the selected conference status is In Progress. Figure 3.14 Manage / Monitor Conference Watching Early Entrance To monitor early entrance at least only attendee has to dial in to the conference. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 33: Figure 3.15 Conference Status
Start/Stop recording the conference /Recording Stop Recording button can be activated when recording option is selected. Paging Start Start/Stop paging members /Paging Stop Paging button can be activated when paging option is selected. Terminate Terminate conference © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 34: Active Conference Status
Start/Stop recording the conference /Recording Stop Recording button can be activated when recording option is selected. Paging Start Start/Stop paging members /Paging Stop Paging button can be activated when paging option is selected. Terminate Terminate conference © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 35: Chapter 4. Cnf24 Conference Features
+ an 8 party, and so on. You cannot bridge channels on one CNF24 card with channels on another CNF24 card. Enabling the Recording and Paging features will reserve one channel for each service of the available 24 channels. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 36: Meet-Me Conference
Digital trunk types allowed are as follows: ISDN PRI Trunk SPnet SIP Trunk (To use CNF24 resource properly, MPS should be enabled.) H.323 Trunk (To use CNF24 resource properly, MGI should be enabled.) © SAMSUNG Telecommunications America, LLC 01/2011... - Page 37 Conference reservation Member invitation Personal greetings Conference status inquiry Lock/UnLock a conference Mute/UnMute a conference member Kick out a conference member Conference time extension © SAMSUNG Telecommunications America, LLC 01/2011...
- Page 38 (Default: 70%) Record Delete Capacity: Recording files will be deleted when the allowed recording reaches the designated capacity. (Default: 90%) In this case the oldest file is deleted automatically. © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 39: Figure 4.1 Conference Options
CNF24 Technical Manual Figure 4.1 Conference Options © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 40: Conference Progress
Enter your phone extension password in the [Station Password] text field. The default password is 1234. Click the [Login] button. Figure 4.2 Conference Manager (DM 9.2.1) Check current date and time on the bottom right hand corner. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 41: Figure 4.3 Conference Reservation
For example, if you want to set a conference from 10:00 to 11:00, drag the mouse pointer from 10:00 to 11:00. Reserve conference. Select [Create] button. Conference Reservation form displays. Figure 4.3 Conference Reservation © SAMSUNG Telecommunications America, LLC 01/2011... - Page 42 Enter the page zone number in the provided textbox. Greeting Prompt You can upload a personal greeting message file. © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 43: Figure 4.4 Meet-Me Members List [9.1.5]
5) After completing conference reservation, [Meet Me Conference Invitation] displays. 6) Enter [E-Mail Subject] and check E-Mail information. Then click on [Send] button. Figure 4.4 Meet-Me Members List [9.1.5] Figure 4.5 E-Mail Address [9.1.6] © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 44: Figure 4.6 Select Conference Member
If you select the [Send Invitation Email] check box, the Meet Me Conference Invitation displays. Review the invitation message and click the [Send] button. The E-Mail will be sent to the conference members. Figure 4.7 Meet Me Invitation E-Mail © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 45: Figure 4.8 Personal Greeting Prompt Save Screen
1) Click on the [...] to the right of the Greeting Prompt. 2) Select the greeting file in the menu. 3) Click on Upload button. This Greeting Prompt file will play when attendees enter this conference instead of the generic prompt. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 46: Figure 4.9 Device Manager 9.1.7 Voice Prompts
The original prompt #2 is never discarded. It will play the next time a conference is setup if the user does not uplaod their personl Greeting Prompt. The uploaded file is used for the sleected conference. It must be upload each time a conference is set up. Figure 4.10 Voice Prompts Files © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 47: Figure 4.11 Mjoin Feature Code
Member Login Index can be 00 to 99. If attendee dials 99 as member login index, that attendee joins the conference as a Host. If host does not enter member ID 99, he/she will not receive auditable tone indicating 3 minutes remains before conference ends warning message. © SAMSUNG Telecommunications America, LLC 01/2011... - Page 48 If the new attendee is a station user, “Meet- Me Conf / Wait for Joining” message displays on the LCD until attendee joins the conference. Join Meet-Me Conference Attendee joins the conference after completing all steps above. © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 49: Figure 4.12 Record Meet-Me Conference
All conferences information is displayed. Select conference to record and click on [Watch] button. Conference Status page displays. Click on [Recording Start] button to start recording. Note: The recording feature uses one port/channel. Figure 4.12 Record Meet-Me Conference © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 50: Figure 4.13 Download Recorded Conference
Play Downloaded Conference File Downloaded conference file can be played by double clicking on the file name to play the recording using Windows Media Player or any available player you have installed on your computer. © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 51: Figure 4.14 Page Meet-Me Conference
All idle page zone members will also hear the paging. If a member is on a call, not associated with the conference call, member will not hear the paging. Figure 4.14 Page Meet-Me Conference © SAMSUNG Telecommunications America, LLC 01/2011... - Page 52 (a) During a conversation, <A> selects [TRSF]+[MJOIN]. (b) User A enters the conference ID and password while the opposite party <B> is on hold. (c) User <A> then is disconnected and User <B> joins the Meet-Me conference. © SAMSUNG Telecommunications America, LLC 01/2011...
- Page 53 (c) After connecting with <B>, <A> selects [MJOIN] again. Then both <A> and <B> join the conference at the same time. ※ In this case <A> is already a Meet-Me conference attendee before adding <B>. © SAMSUNG Telecommunications America, LLC 01/2011...
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Page 54: Ad-Hoc Conference
If host wants to invite another member, dial that member’s number. If not, dial [MCONF] key again. Ad-Hoc conference with station A, B and C is now established. Figure 4.15 MCONF Feature Code © SAMSUNG Telecommunications America, LLC 01/2011... -
Page 55: Abbreviation
Complex Programmable Logic Device Central Processing Unit Device Manager Foreign eXchange Office Foreign eXchange Station Hard Disk Drive Basic Rate Interface ISDN Integrated Services Digital Network Java Runtime Environment Local Area Network Light Emitting Diode © SAMSUNG Telecommunications America, LLC 01/2011... - Page 56 Private Rate Interface PSTN Public Switched Telephone Network Personal Web Page (OfficeServ Conference Manager) Random Access Memory Session Initiation Protocol Sole Participant Audio UART Universal Asynchronous Receiver and Transmitter Unshielded Twisted Pair wire Wireless Intelligent Peripheral © SAMSUNG Telecommunications America, LLC 01/2011...