Sony KDL-32EX729 Service Training Manual
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Sony KDL-32EX729 Service Training Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL
AZ2-F
Chassis
Segment: 3a-2
ORIGINAL MANUAL ISSUE DATE: 3/2011
Version Date
Subject
1.0
3/17/2011
No revisions or updates are applicable at this time.
LCD Digital Color TV
9-888-449-01

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  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE / TRAINING MANUAL AZ2-F Chassis Segment: 3a-2 ORIGINAL MANUAL ISSUE DATE: 3/2011 Version Date Subject 3/17/2011 No revisions or updates are applicable at this time. LCD Digital Color TV 9-888-449-01...
  • Page 2 Self Diagnosis Supported model SERVICE / TRAINING MANUAL AZ2-F Chassis Segment: 3a-2 LCD Digital Color TV KDL-40EX729 9-888-449-01...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-32EX729 KDL-46EX729 RM-YD061 RM-YD061 KDL-40EX729 RM-YD061 9-888-449-01...

  • Page 4: Table Of Contents

    Internet Streaming & Connectivity ..........13 LED Drive Board ..............24 Faster Start-Up ................13 3D IR Emitter Board ..............24 BRAVIA® Sync™ Compatible ........... 13 Switch Unit ................24 Specifications ................14 Motion Sensor Board ...............24 IR Board ...................24 LCD Panel Assembly ...............25 TCON Board ................25 KDL-32EX729/40EX729/46EX729...
  • Page 5 Cleaning the LCD Panel ............50 Connector Diagrams ..............28 Screws ..................51 Connectors ................51 Section 4 - Troubleshooting .............32 KDL-32EX729 Only ..............51 Overview ..................32 KDL-40EX729 Only ..............52 Updating the Software ............... 32 KDL-46EX729 Only ..............52 Triage Chart ................33 Accessories and Packaging .............53...
  • Page 6 Resetting the TV to Factory Condition Using Service Mode ..60 Appendix A - Removing the Rear Cover ....... A-1 Removing the Power Cord from the Rear Cover ....A-1 KDL-32EX729 Only ..............A-1 KDL-40EX729 Only ..............A-3 KDL-46EX729 Only ..............A-5 Appendix B - Attaching the Rear Cover ........ B-1 Reattaching the Rear Cover to the Bezel .......

  • Page 7: Section 1 - Safety And Features

    Components identified by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
  • Page 8 R If using a chemically pretreated cloth, please follow the instruction provided on the package. R Never use strong solvents such as a thinner, alcohol or benzine for cleaning. R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. KDL-32EX729/40EX729/46EX729...

  • Page 9: Handling The Lvds Ffc Connector

    If it is inserted upside down, the pins on the LVDS FFC Connector will short-circuit and damage the board. Use caution when you connecting or removing the LVDS FFC Connector. DO NOT remove the connector by the reinforcement tab only. Inserted Correctly Inserted Incorrectly Correct Incorrect KDL-32EX729/40EX729/46EX729...

  • Page 10: Warnings And Cautions - French

    Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifies dans le present manuel.
  • Page 11 R Si vous utilisez un chiffon chimique prétraité, suivez les directives figurant à l’emballage. R N’utilisez jamais de solvants puissants comme un diluant, de l’alcool ou du benzène pour nettoyer. R Nous recommandons de passer l’aspirateur de façon périodique sur les ouvertures de ventilation afin d’assurer une ventilation appropriée. KDL-32EX729/40EX729/46EX729...

  • Page 12: Safety-Related Warnings

    8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-32EX729/40EX729/46EX729...
  • Page 13 9. Protégez le panneau des décharges électrostatiques afin d’éviter d’endommager le circuit électronique (C-MOS). 10. Pendant la réparation, NE LAISSEZ PAS l’alimentation en fonction pendant plus de 1 heure pendant que l’écran du téléviseur repose sur un tissu. KDL-32EX729/40EX729/46EX729...

  • Page 14: Safety Check-Out

    6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. KDL-32EX729/40EX729/46EX729...
  • Page 15 6. Vérifiez la présence de fissures et d’abrasions sur les cordons. Recommandez le remplacement de ces cordons au client. 7. Vérifiez les terminaux d’antenne, les garnitures en métal, les boutons « métallisés », les vis et autres pièces en métal exposées pour toute fuite de courant. Vérifiez les fuites de la façon décrite ci-dessous. KDL-32EX729/40EX729/46EX729...
  • Page 16 Try both Cold-water Pipe slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). Figure B. Checking for earth ground. KDL-32EX729/40EX729/46EX729...

  • Page 17: Self Diagnosis Function

    If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. “Section 4 - Troubleshooting” on page 32. For complete information, refer to KDL-32EX729/40EX729/46EX729...

  • Page 18: Overview

    The AZ2-F chassis is one of several designs for the 2011 model line Several new features are introduced in this chassis model lineup of Sony Bravia® LCD televisions. This manual covers the following along with some carryovers from the previous year.

  • Page 19: Presence Sensor

    Share your photos on the big screen or listen to your favorite music. Simply connect your digital camera, USB-enabled MP3 player, or Quick Start & Viewing feature enables this Sony television to go from USB storage device directly to your HDTV’s USB input.

  • Page 20: Specifications

    10BASE-T/100BASE-TX communication rate and communication quality are not guaranteed for this TV.) . t a REMOTE RS232C, D-sub 9 pin. (EX729 series only) This jack is for receiving the external control signal. KDL-32EX729/40EX729/46EX729...
  • Page 21 32 °F - 104 °F (0 °C - 40 °C) * Download Acquisition Mode (DAM) is used for software updates and/or collecting data for Rovi On Screen Guide. • Optional accessories availability depends on its stock. • Design and specifications are subject to change without notice. KDL-32EX729/40EX729/46EX729...
  • Page 22 Gracenote” logo are either registered The Rovi On Screen Guide system is the power consumption may exceed the and “PS3” is a trademark of Sony trademarks or trademarks of Gracenote manufactured under license from Rovi limits required for the ENERGY STAR Computer Entertainment Inc.

  • Page 23: Section 2 - Software Requirements

    If a customer contacts the Sony Customer Support Center and it is deemed to be correctable with a software update, the issue is handled at the customer level.

  • Page 24: Software Updates For Servicers

    Main Board and/or the TCON or LCD panel can be replaced more efficiently. The software update and procedures for the software installation are located on the Sony Authorized Servicer Portal at http://www.sony.com/asp. In addition to software installation, service adjustment information may need to be modified or verified to complete the service of the TV.

  • Page 25: Software Update Responsibility

    CHECKING THE SOFTWARE VERSION ● Unit turns on and off by itself The easiest way to check the version of software that is currently on the TV is to access the Contact Sony screen by using the customer ● Loss of color menu.

  • Page 26: Section 3 - Chassis Overview

    NOTE: The RU Board is NOT mounted on the LCD Panel. It is enclosed in the Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. BATV SWITCH UNIT TCON HEM2 HLR2 HMS3 FIGURE 3-1. BOARD LAYOUT FOR KDL-32EX729 ONLY KDL-32EX729/40EX729/46EX729...
  • Page 27 NOTE: The RU Board is NOT mounted on the LCD Panel. It is enclosed in the Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. BATV SWITCH UNIT TCON HLR2 HMS3 HEM2 FIGURE 3-2. BOARD LAYOUT FOR KDL-40EX729 ONLY KDL-32EX729/40EX729/46EX729...
  • Page 28 NOTE: The RU Board is NOT mounted on the LCD Panel. It is enclosed in the Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. BATV SWITCH UNIT TCON HLR2 HMS3 HEM2 FIGURE 3-3. BOARD LAYOUT FOR KDL-46EX729 ONLY KDL-32EX729/40EX729/46EX729...

  • Page 29: Overall Circuit Description

    All video sources which are not native 1920 X 1080p 60HZ are scaled to this resolution. Digital audio content is output to the class D amplifier for processing and amplification. KDL-32EX729/40EX729/46EX729...

  • Page 30: Power Supply Board

    G10 Board for the 32” models, G4B Board for the 40” models, Designated as the HLR2 Board, the IR Board contains the power, and the G5 Board for the 46” models. standby, and timer LED’s are located on this board along with the IR remote receiver and light level sensor. KDL-32EX729/40EX729/46EX729...

  • Page 31: Lcd Panel Assembly

    2. LED Backlighting Components (varies) 3. TCON Board TCON BOARD The TCON Board communicates between the LCD Panel and the microprocessor on the Main Board. (NOTE: The TCON Board is not available as a replacement part for all models.) KDL-32EX729/40EX729/46EX729...

  • Page 32: Diagrams

    Power BATV Power Main Power Supply Standby Power Supply Backlight System AC Relay LED Backlight Power Supply Power + Input G10-Board (32") Power & LED Power Power - G4-Board (40") Control G5-Baord (46") Control FIGURE 3-4. OVERALL BLOCK DIAGRAM KDL-32EX729/40EX729/46EX729...
  • Page 33 POWER_LED SPEAKER Assist Speaker_Out_LR STBY_LED X_SYSTEM1_RST [D–510D] TIMER_LED REC_LED PIC_MUTE_LED Audio Main Power AMP Main Speaker_Out_LR [D–510D] SPEAKER X_FAULT AUDIO_MON X_SYSTEM1_RST X_AUDIO_MUTE1 Panelless Digital Video/TS/TMDS Digital Audio UART Analog Video Analog Audio Analog Signal FIGURE 3-5. ENGINEERING BLOCK DIAGRAM KDL-32EX729/40EX729/46EX729...

  • Page 34: Connector Diagrams

    182018311 1-PWM2 1-PWM1 SPEAKER (Fasten # 187) Front (Fasten #110) SPEAKER (Fasten # 110) Front (Fasten # 187) 2.0ch:4pin MOLEX 502439-0400 2.0ch:CN4601 4pin 1-821-614-11 MOLE X 502494-0470 FIGURE 3-6. CONNECTOR DIAGRAM FOR KDL-32EX729 AND KDL-46EX729 ONLY (1 OF 2) KDL-32EX729/40EX729/46EX729...
  • Page 35 CN1002 1-822-339-11 CN6705 (32" G10A) 0-844-177-01 JST XA 14P CN6801(46" G5D) SM12B-PBVSS-TB(LF)(SN) AC IN AC-N AC pigtail AC pigtail AC-L CN6001(46" G5D / 32"G10A) SFP79-02WLB JAM 1-822-908-11 FIGURE 3-7. CONNECTOR DIAGRAM FOR KDL-32EX729 AND KDL-46EX729 ONLY (2 OF 2) KDL-32EX729/40EX729/46EX729...
  • Page 36 2.0ch: 4pin MOLEX 502439-040 2.0ch: CN4601 4pin 1-821-614-11 MOLE X 502494-0470 1-PWM3 1-PWM2 1-PWM1 SPEAKER (Fasten # 110) Front (Fasten # 187) R3 or RU board STBY3.3V RS232_RXD RS232_TXD SIRCS_IN G-B Harness G-B Harness SIRCS_OUT CN101 182018311 FIGURE 3-8. CONNECTOR DIAGRAM FOR KDL-40EX729 ONLY (1 OF 2) KDL-32EX729/40EX729/46EX729...
  • Page 37 GL_CTRL LED_ON GL_CTRL CN1002 LED_ON 0-844-177-01 CN6801 (40" G4B) CN6705 (32" G10A) 1-822-339-11 JST XA 14P SM12B-PBVSS-TB(LF)(SN) AC_ IN AC-N AC pigtail AC pigtail AC-L CN6001 SFP79-02WLB JAM 1-822-908-11 FIGURE 3-9. CONNECTOR DIAGRAM FOR KDL-40EX729 ONLY (2 OF 2) KDL-32EX729/40EX729/46EX729...

  • Page 38: Section 4 - Troubleshooting

    “Section 2 - Software Requirements” on page 15 there are several issues that may be resolved by updating the software to the latest version. For a list of possible correctable issues see “Examples of Software Correctable Symptoms” on page KDL-32EX729/40EX729/46EX729...

  • Page 39: Triage Chart

    4X* Momentary Backlight before Shut OFF This Triage document is for general reference purposes. To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at http://www.sony.com/asp. KDL-32EX729/40EX729/46EX729...

  • Page 40: Protection Shutdown

    “Figure 4-3. Diagnostic Table” on page 36 provides guidance in 2 times locating the possible component causing the shutdown. 5 times LED ON 0.3 sec. LED OFF LED OFF 0.3 sec. 3 sec. FIGURE 4-2. BLINK COUNT KDL-32EX729/40EX729/46EX729...
  • Page 41 Main Board. If the TCON is available for replacement, replace the TCON. If the TCON is not available, the LCD panel must be replaced since the TCON circuit is part of the LCD panel assembly. In rare cases a loose or defective LVDS cable could also be the cause. KDL-32EX729/40EX729/46EX729...

  • Page 42: Diagnostic Code Descriptions

    TEMP_ERR Temperature Error BATV Board EMITTER Emitter Error HEM2 Board FIGURE 4-3. DIAGNOSTIC TABLE NOTE: To provide information to customers regarding how to use their TV features or FAQs, refer the customer to the Sony esupport website at http://esupport.sony.com. KDL-32EX729/40EX729/46EX729...

  • Page 43: Viewing The Self Check Diagnostic History

    12345-00333-06789 12345-00333-06789 Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) FIGURE 4-4. SAMPLE SELF CHECK DIAGNOSIS PAGE KDL-32EX729/40EX729/46EX729...

  • Page 44: Section 5 - Flow Charts And Diagrams

    SECTION 5 - FLOW CHARTS AND DIAGRAMS OVERVIEW The following flow charts provide information to determine what repair parts to order based on the TV error. KDL-32EX729/40EX729/46EX729...

  • Page 45: No Power

    CN6704 (32") Power-ON TCON CN6151 (40",46") CN2001 AC-OFF-Detect CN6002 TCON-ON 3D Emitter Motion Sensor HEM2 HMS3 STBY 3.3V CN9006 AU12V STBY 3.3V IR Sensor CN6001 REG 12V HLR2 TCON G10 (32") G4(40") G5 (46") BATV FIGURE 5-1. POWER SUPPLY DIAGRAM KDL-32EX729/40EX729/46EX729...
  • Page 46 Power Supply Open? Board Replace Main Board Check STBY 3.3V (In STBY Mode) Check AC-OFF-Detect (In STBY Mode) Replace voltage Power Supply 3.3V Replace voltage Present Board Power Supply 3.3V Present Board Replace Main Board FIGURE 5-2. NO POWER FLOWCHART KDL-32EX729/40EX729/46EX729...

  • Page 47: Standby Led Blinking

    Check LED-ON to Momentary LED Drive Board Imediately Backlight *Before Shutdown Check TCON Board Power Supply LCD Panel Main Board ventilation LCD Panel Board Is voltage 3V Before Shutdown? TCON Board LED Drive Board FIGURE 5-3. PROTECTION SHUTDOWN FLOWCHART KDL-32EX729/40EX729/46EX729...

  • Page 48: No Picture Or Sound

    Digital Audio Output (Optical) LED Drive Video Board USB 2.0 Interface J2702 Audio IC4502 Headphone/Analog Video Audio OPAMP USB 2.0 Interface Audio Output Audio Video Interface CN4602 RJ45 (Ethernent) Audio IC4601 Output Audio Amplifier BATV FIGURE 5-4. VIDEO/AUDIO PROCESSING DIAGRAM KDL-32EX729/40EX729/46EX729...
  • Page 49 Perform WIDE Mode Test Are flashes replace replace of color Main Board LCD Panel displayed? Does Distortion follow replace picture size replace Main Board when changing TCON Board WIDE mode? replace TCON Board Figure 5-5. MiSSiNg Or DiSTOrTeD ViDeO FLOWCHArT KDL-32EX729/40EX729/46EX729...
  • Page 50 Present? Main Board Check Check Speaker Resistance at AU12V from Power Supply (across Speakers) & Connections Replace Is 12V 8 ohms Power Supply Present? Replace & Board Connections Speaker(s) Replace Main Board FIGURE 5-6. MISSING OR DISTORTED AUDIO FLOWCHART KDL-32EX729/40EX729/46EX729...

  • Page 51: Section 6 - Disassembly/Part Number Information

    STAND, HEAD(ML9) 2-580-608-01 SCREW, +PSW M5X16 (KDL-40EX729/46EX729 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) For product protection and safety reasons, Sony strongly recommends 4-259-177-02 NECK (M9) that you use the screws provided with the TV (KDL-32EX729 ONLY) CAUTION: These screws cannot be used to secure the TV to...

  • Page 52: Rear Cover And Ru Board Removal

    See Appendix A: Encryption Key Components in the back of this manual. CAUTION: Do not damage the Power Board Connector OR Power Supply Cord when removing the Rear (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) Cover.

  • Page 53: Switch Unit And Speakers Removal

    See Appendix A: Encryption Key Components in the back of this manual. A Lift up Switch Unit and disconnect 1 connector to detach from Bezel (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.)

  • Page 54: Ld Board, Hem2 Board, Hlr2 Board And Hms3 Board Removal

    HMS3 BOARD REMOVAL numero specifie. See Appendix A: Encryption Key Components in the back of this manual. (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) A Remove screws and lift-up LD Shield to detach from LCD Panel...

  • Page 55: G10/G4B/G5 (Power Supply) Board And Batv (Main) Board Removal

    BATV (MAIN) BOARD REMOVAL numero specifie. See Appendix A: Encryption Key Components in the back of this manual. (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) NOTE:S: Refer to “Handling the LVDS FFC Connector”...

  • Page 56: Panel Brackets And Lcd Panel Removal

    See Appendix A: Encryption Key Components in the back of this manual. NOTES: (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) The LD Board is NOT included with the replacement LCD Panel.

  • Page 57: Screws

    See Appendix A: Encryption Key Components in the back of this manual. KDL-32EX729 (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) DESCRIPTION REMARKS TOTAL ▲...
  • Page 58 See Appendix A: Encryption Key Components in the back of this manual. (Check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) KDL-40EX729 ONLY KDL-46EX729 ONLY NOTE: The RU Board is NOT mounted on the LCD Panel.
  • Page 59 (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 7-632-452-24 TAPE (NO.303) 18MMX35M YEL For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV REMOTE COMMANDER CAUTION: These screws cannot be used to secure the TV to...

  • Page 60: Kdl-32Ex729 Only

    Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. FIGURE 6-2. KDL-40EX729 OVERALL WIRE DRESSING FIGURE 6-1. KDL-32EX729 OVERALL WIRE DRESSING KDL-32EX729/40EX729/46EX729...

  • Page 61: Kdl-46Ex729 Only

    SECTION 6 - DISASSEMBLY/PART NUMBER INFORMATION KDL-46EX729 ONLY NOTE: The RU Board is NOT mounted on the LCD Panel. It is enclosed in the Top R Bracket and Bottom R Bracket and is mounted on the Rear Cover. FIGURE 6-3. KDL-46EX729 OVERALL WIRE DRESSING KDL-32EX729/40EX729/46EX729...

  • Page 62: Section 7 - Service Adjustments

    After replacing the Main Board, LCD Panel, or TCON Board, you MUST UPDATE the SOFTWARE to the latest version. Instructions for updating the software are included with the software package on the Sony Authorized Servicer Portal at http://www.sony.com/asp DISPLAY website.

  • Page 63: Viewing Or Changing Service Data

    Data Value or to decrease the Data Value. 4. Press MUTING then press to WRITE (Save) the changes. Figure 7-2. Sample Chassis Service Menu HOME 5. To exit service mode, press or turn the TV power off. KDL-32EX729/40EX729/46EX729...

  • Page 64: Verifying Service Adjustments

    001 DEST item. DIGITAL SERVICE DIGITAL SERVICE 001 OP 002 MODEL 000 VERS 001 DEST <MAIN> <EXT> DM1.301W00AA RF:01.05 WF1.003W00AA WF:2.0.0.99 DF1.001W00AA WF:0B YM1.010W00AA CAN:X.XXX DB2.105W00AA FDlXXXX (DM1.301W00A) DD1.016W00AA WP0.521W00AA <PEM> MID:1C117081 PM1.012W00LU PID:0402000 PB1.000W00LU PNL:LTY460HJ0501 PL1.011J46LUX PD1.011J46LUX POP:X.XXX KDL-32EX729/40EX729/46EX729...

  • Page 65: Verifying The Model Name

    7. Using the table, press to increase the data value or to decrease the data value, to select the correct All Sony TVs are set for optimal viewing performance. Refer to the destination of the TV. following instructions if the customer requests additional adjustments.

  • Page 66: Resetting The Tv To Factory Condition

    “SERVICE” changes to green RST. 003 R_BKG 5. Press MUTING 004 G_BKG RST executes the command and displays EXE. 005 B_BKG 9. To save the changes, press MUTING then press HOME 10. To exit service mode, press or turn the TV power off. KDL-32EX729/40EX729/46EX729...
  • Page 67 LED display as shown below: TIMER TIMER Standby Standby POWER POWER 7. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet). The set restarts and displays the Initial Setup screen. This may take several minutes. KDL-32EX729/40EX729/46EX729...
  • Page 68 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2011CJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-888-449-01 © 2011.3 Service Publication Department KDL-32EX729/40EX729/46EX729...

  • Page 69: Appendix A - Removing The Rear Cover

    APPENDIX A - REMOVING THE REAR COVER REMOVING THE POWER CORD FROM THE KDL-32EX729 ONLY REAR COVER 1. Using the instructions provided in the “Rear Cover and RU Board Removal” on page 46, remove the screws from the Rear Cover.
  • Page 70 5. Continue pulling the Rear Cover up from the Bezel one Supply Board. section at a time. 6. Lift up Rear Cover with AC Cover and AC Power Cord attached. NOTE: Hold AC Power Cord while lifting up Rear KDL-32EX729/40EX729/46EX729...

  • Page 71: Kdl-40Ex729 Only

    Rear Cover. 2. Remove 1 screw from AC Cover. 3. Using the illustration to locate the clips that secure the Rear Cover to the Bezel, gently start to lift the Rear Cover to detach it from the Bezel. KDL-32EX729/40EX729/46EX729...
  • Page 72 Supply Board. 6. Lift up Rear Cover with AC Cover and AC Power Cord attached. NOTE: Hold AC Power Cord while lifting up Rear Cover. Do not pull the AC Power Cord or damage the connector on the Power Board. KDL-32EX729/40EX729/46EX729...

  • Page 73: Kdl-46Ex729 Only

    Rear Cover. 2. Remove 1 screw from AC Cover. 3. Using the illustration to locate the clips that secure the Rear Cover to the Bezel, gently start to lift the Rear Cover to detach it from the Bezel. KDL-32EX729/40EX729/46EX729...
  • Page 74 5. Continue pulling the Rear Cover up from the Bezel one Cover. Do not pull the AC Power Cord or damage the section at a time. connector on the Power Board. 6. Use care when lifting the Rear Cover from the Bezel by the Terminal Area. KDL-32EX729/40EX729/46EX729...
  • Page 75 APPENDIX A - REMOVING THE REAR COVER 8. Disconnect the AC Power Cord to detach from Power Supply Board. 9. Release the clips on the inside of the rear cover to detach the AC Cover. KDL-32EX729/40EX729/46EX729...

  • Page 76: Appendix B - Attaching The Rear Cover

    REATTACHING THE REAR COVER TO THE BEZEL The following instructions provide additional information for re-attaching the Rear Cover to the LCD Panel. KDL-32EX729 ONLY 1. Gently place the LCD Panel face down onto a soft cloth. 2. Re-attach the Rear Cover.

  • Page 77: Kdl-40Ex729 Only

    Rear Cover with the clips on the Bezel and then press the Cover with the clips on the Bezel and then press the Rear Cover onto the Bezel. Rear Cover onto the Bezel. KDL-32EX729/40EX729/46EX729...

  • Page 78: Appendix C - Replacing The Lcd Panel

    2. Remove the Panel Brackets. 3. Remove the HMS3 Board and the HLR2 Board. NOTE: The LED Bracket is part of the bezel assembly. KDL-32EX729/40EX729/46EX729...

  • Page 79: Reattaching The Lcd Panel Onto The Bezel

    2. Ensure that all of the original tape has been removed hold onto from the LCD panel and the bezel. the LCD cells 5. Continue the process until the panel is removed from the bezel. Lift slowly removing one section at a time. KDL-32EX729/40EX729/46EX729...
  • Page 80 4. Place the top of the LCD Panel onto the bezel. a. Adjust the right and left side so the panel fits 40” securely onto the bezel. b. Slowly place the bottom of the panel within the bezel. 40” models use 2 pieces KDL-32EX729/40EX729/46EX729...
  • Page 81 APPENDIX C - REPLACING THE LCD PANEL 5. Ensure the panel is securely placed inside the bezel. KDL-32EX729/40EX729/46EX729...

  • Page 82: Appendix D - Triage Sheets

    APPENDIX D - TRIAGE SHEETS The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at www.sony.com/asp. Sony KDL-32EX729 Technical Triage Chart...
  • Page 83 APPENDIX D - TRIAGE SHEETS Sony KDL-40EX729 Technical Triage Chart Chassis: AZ2F Last Update: 03/16/2011 Before you make the service call… 5. Chart Color Code  1. Confirm the symptom from the customer. RED DOT: (Primary) Most likely defective part ▲...
  • Page 84 APPENDIX D - TRIAGE SHEETS Sony KDL-46EX729 Technical Triage Chart Chassis: AZ2F Last Update: 03/16/2011 Before you make the service call… 5. Chart Color Code  1. Confirm the symptom from the customer. RED DOT: (Primary) Most likely defective part ▲...

  • Page 85: Appendix E - Setup Guide

    APPENDIX E - SETUP GUIDE The Setup Guides (Operating Instructions) are the documents that are included with the television. Sony’s BRAVIA TVs now come with an on-screen i-Manual. To learn more about the TVs features access the i-Manual using the customers remote control.888`...
  • Page 86 4-275-462-12(1) Getting Started Using Your BRAVIA TV Digital Color TV Network Setup Setup Guide Additional Information (Operating Instructions) Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States Canada 1.800.222.SONY 1.877.899.SONY Please Do Not Return the Product to the Store KDL-60EX723 / 60EX720 / 55HX729 / 55EX723 / 55EX720 / 55EX621 / 55EX620 / 46HX729...
  • Page 87 Corporation. (such as a pediatrician or eye doctor) “PlayStation” is a registered trademark before allowing young children to and “PS3” is a trademark of Sony watch 3D video images or play Computer Entertainment Inc. stereoscopic 3D games. Adults should ®...
  • Page 88 Your BRAVIA TV is ENERGY STAR ® qualified in the “Home” mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices.
  • Page 89 Full HDTV • Receive over-the-air HD broadcasts with Experience an HD-quality antenna connected directly to the back of your TV. Thank you for choosing Sony! Your new Visit www.antennaweb.org for more ® BRAVIA TV opens the door to the “Full information on antenna selection and setup.
  • Page 91 Table of Contents Getting Started Checking the accessories ................... 8 Inserting batteries into the remote control..............8 Before setting up your TV ................... 9 1: Attaching the Table-Top Stand ................10 2: Adjusting the viewing angle of the TV ..............11 3: Connecting the TV ....................
  • Page 92 After setting up your BRAVIA TV and learning basic operations with this manual, see the built-in manual (i-Manual) for further explanation of the features of your TV. This TV has a built-in manual (i-Manual). To access the i-Manual, press i-MANUAL on the remote control, and select an item.

  • Page 93: Getting Started

    Getting Started Checking the accessories Inserting batteries into the remote control Remote control (1) Size AAA batteries (2) B KDL-60/55/46/40/32EX72x and Table-Top Stand (1) KDL-55/46HX72x Fixing screws for Table-Top Stand (M5 × 16) (3) (except KDL-60EX72x) Assembling screws for Table-Top Stand (M6 ×...

  • Page 94: Before Setting Up Your Tv

    Guidelines for Remote Control • Disconnect all cables when carrying the • Point your remote control directly at the • Carry the TV with the adequate number IR sensor located on your TV. of people; larger size TVs require two or •...

  • Page 95: 1: Attaching The Table-Top Stand

    For KDL-60EX72x 1: Attaching the Table-Top Align with the two dowels of the Stand Table-Top Stand, and gently place the TV, checking that the f mark is Refer to the supplied Table-Top Stand facing the front. instruction leaflet for proper attachment. •...

  • Page 96: 2: Adjusting The Viewing Angle Of The Tv

    Detaching the Table-Top 2: Adjusting the viewing Stand from the TV angle of the TV To detach the Table-Top Stand from the This TV can be adjusted within the angles TV, remove the screws fixed in step 2. as illustrated. For KDL-60EX72x, be sure to remove the screws for detaching the head when the...

  • Page 97: 3: Connecting The Tv

    Shown with a Set Top Box with 3: Connecting the TV COMPONENT connection Shown with a Set Top Box with HDMI connection Set Top Box Set Top Box Recommendation of the F type plug Cable System or VHF/UHF Antenna The one based on the following drawing is System recommended about the F type plug.
  • Page 98 ® Shown with HD BRAVIA Sync™ Basic Connection **Optical Connection *A/V Receiver *Rear of TV *Blu-ray Disc HD Cable Box or HD Satellite Receiver (Dish) Cable/ Antenna * Signifies a BRAVIA Sync capable device. ** The optical connection is only needed for A/V receivers that do not support ARC (Audio Return Channel).
  • Page 99 Shown with PC Connection with SD VCR/DVD Side Panel Notebook PC Rear of TV Splitter VCR/DVD Combo Cable/Antenna...

  • Page 100: 4: Securing The Tv

    An alternative way to secure the TV is with connecting cables so that they are not an optional Sony Support Belt Kit. The accessible to curious children. Sony Support Belt Kit is available as an optional accessory, depending on your TV model. Recommended Measures to Secure the TV M4 ×...

  • Page 101: 5: Bundling The Cables

    5: Bundling the cables Contact Sony Customer Support to obtain the optional Support Belt Kit by providing your TV model name. • Before bundling the cables, remove the cable • For United States call: 1-800-488-7669 or holder from the AC cover (see step 1 and 2).

  • Page 102: 6: Running Initial Setup

    6: Running initial setup Follow the instructions on the screen. • Home mode sets the TV to settings optimized for home viewing (this setting is ENERGY STAR compliant). Complete your cable connections before proceeding with the Initial Select Continue to scan for Setup.

  • Page 103: Installing The Tv Against A Wall Or Enclosed Area

    Wall-Mount Bracket designed for your TV and the installation Make sure that your TV has adequate should be performed by a Sony dealer or ventilation. Allow enough space around the licensed contractor. TV as shown in the illustration.

  • Page 105: Using Your Bravia Tv

    Using Your BRAVIA TV Watching the TV Turn on the TV. Press 1 (power) on the TV or I/1 on the remote control to turn on the TV. (For KDL-60/55/46/40/32EX72x and KDL-55/46HX72x, you may use the I/1 button located on the front or back of the remote control.) Select a TV channel or select an input.
  • Page 106 Parts and controls of the remote control Use the supplied remote control to control your TV. Basic remote control operations are explained here. For details on all of the remote control functions, press i-MANUAL and see the built-in manual (i-Manual) (page 24). 1 :/1 Press to turn the TV on and off from standby mode.

  • Page 107: Selecting Various Functions And Settings (Home Menu)

    Selecting various functions and settings (Home Menu) You can select the features of your TV from the Home menu. See page 23 for the Home menu map. Press HOME. Press F/f/G/g/ to select items. 1, 3 To select items in the Home menu (e.g., selecting “Settings”) 1 Press G/g to select Settings.
  • Page 108 Home menu map After pressing HOME on the remote control, following icons are displayed as categories. The categories are available depending on your TV model, region, country and broadcasting conditions. You can select a list of TV channels, or a program guide.

  • Page 109: Displaying Operating Instructions (I-Manual)

    Displaying Operating Instructions (i-Manual) Operating instructions are built into your BRAVIA TV and can be displayed on the screen. To learn more about your TV features, access your i-Manual with the touch of a button. Press i-MANUAL. Press F/f/G/g/ to navigate and select items.
  • Page 110 Description of the i-Manual screen Press G to go back to the previous page Press f to go to the next page Page number/Total number of pages Press RETURN to go back to the previous page Press to launch the function •...

  • Page 111: Network Setup

    Network Setup When you connect this TV to the Internet, Preparing a wireless LAN you can enjoy multiple functions: displaying a photograph that shows its Wireless LAN Ready lets you easily access location on the map, enjoying Internet the Internet and your home network with the video, etc.

  • Page 112: Setting Up The Internet Connection

    Type 1: Secured network with Setting up the Internet Wi-Fi Protected Setup (WPS) connection The WPS standard makes security of a Using the network feature you can connect wireless home network as straightforward the TV to the Internet. The setup procedure as pressing the WPS button on the wireless differs depending on the type of network LAN router.

  • Page 113: If You Cannot Connect To The Internet

    Select Scan, then select a network Type 4: Wired network setup from the list of scanned wireless Enter the respective alphanumeric values networks. for your router if necessary. The items that Follow the instructions on the setup need to be set (e.g. IP Address, Subnet screen.

  • Page 114: Adjusting The Server Display Settings

    Select Check Connection. This may take several minutes. You cannot cancel the diagnostic after selecting Check Connection. Adjusting the server display settings You can select home network servers to be displayed on the Home Menu. Up to 10 servers can be displayed in the Home Menu automatically.

  • Page 115: Additional Information

    When the 1 (standby) indicator is flashing, count how many times it flashes (interval time is three seconds). Press 1 (power) on the TV to turn it off, disconnect the AC power cord, and contact Sony Customer Support (information provided on the front cover) with how many times the indicator flashes.
  • Page 116 Condition Explanation/Solution The remote control does • Replace the batteries. • Your TV may be in SYNC mode. Press SYNC MENU, not function. select TV Control and then select Home (Menu) or Options to control the TV. The TV and its •...

  • Page 117: Specifications

    Specifications System Television system NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality) Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135 Panel system LCD (Liquid Crystal Display) Panel Speaker output...
  • Page 118 55EX72x Model name KDL- 60EX72x 55HX72x 55EX62x Supplied accessories See “Checking the accessories” (page 8). Optional accessories Connecting cables Support Belt Kit Wall-Mount Bracket: SU-WL500 3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 (KDL-60/55EX72x, KDL-55HX72x) USB Wireless LAN Adapter Operating temperature 32 °F - 104 °F (0 °C - 40 °C) 46EX72x 40EX72x Model name KDL-...
  • Page 119 Sufficient expertise is required for TV installations. Be operate this equipment. sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation.
  • Page 121 TV, visit: United States http://www.sony.com/tvsupport Software Canada http://www.sony.ca/support Updates: NOTE: If your TV is connected to the Internet, you can check for software updates by selecting Settings, Product Support and then Automatic Software Update. © 2011 Sony Corporation Printed in U.S.A.

This manual is also suitable for:

Kdl-40ex729Kdl-46ex729

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