Epson Pollution Preventer User Manual
Epson Pollution Preventer User Manual

Epson Pollution Preventer User Manual

Epson pollution preventer desktop computer user's manual
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E P S O N
User's Guide
EPA POLLUTION PREVENTER
Printed on recycled paper with 10% post-consumer content

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Summary of Contents for Epson Pollution Preventer

  • Page 1 E P S O N User’s Guide EPA POLLUTION PREVENTER Printed on recycled paper with 10% post-consumer content...
  • Page 2 IMPORTANT NOTlCE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.
  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.
  • Page 4 Importantes instructions de s&wit6 Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller a ne pas renverser de liquides sur l’appareil. Ne pas placer l’ordinateur sur une surface instable ni pres dune source de chaleur.
  • Page 5 Your EPSON® computer provides powerful system performance and offers a wide range of enhancement options System features include: Choice of microprocessor: Intel® or Cyrix® 486SX/ 25 or /33; DX/ 33, /40, or /50; DX2/ 50 or /66; SX2/50; DX4/ 75 or / 100, or Pentium...
  • Page 6: Video

    Five 16-bit, ISA-compatible option slots: three full-length, and two half-length Space for up to four mass storage devices (three externally accessible and one internal) On-board support for up to two IDE hard disk drives and two diskette drives (or one diskette drive and one tape drive) Math coprocessor integrated into the DX, DX2, and Pentium microprocessors...
  • Page 7: Energy Savings

    If you need to install them yourself, see the instructions in Chapter 1. To obtain drivers for additional applications, call the EPSON Connection or access the Epson America Forum on CompuServe®.
  • Page 8: Optional Equipment

    Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options, as described in Chapters 3 and 4. Memory Video Memory Cache Drives 4 I n t r o d u c t i o n By adding 1MB, 2MB, 4MB, 8MB, 16MB, or 32MB SIMMs (single inline memory modules) to the main system board, you...
  • Page 9: How To Use This Manual

    Appendix A lists the specifications of your computer. At the end of this manual you’ll find a a list of EPSON’s U.S. and international marketing locations. Glossary, Index, I n t r o d u c t i o n 5...
  • Page 10: Where To Get Help

    Customer Relations EPSON technical information library fax service Product literature on current and new products. You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff.
  • Page 11: Compuserve On-Line Support

    U.S. telephone number: (614) 529-1611 If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. or your local CompuServe access number. I n t r o d u c t i o n 7...
  • Page 12: Table Of Contents

    Contents Introduction Video ........Energy Savings ......VGA Drivers .
  • Page 13 Using Your Computer Chapter 2 W o r k i n g C o m f o r t a b l y Stopping a Command or Program R e s e t t i n g t h e C o m p u t e r U s i n g E n e r g y W i s e l y Using Your Green PC Features Changing the Processor Speed...
  • Page 14 Removing a Hard Disk Drive From the Mounting Bracket Installing a Drive in an External Drive Bay ......Attaching Mounting Frames to the Drive ...
  • Page 15 D r i v e O p t i o n I n f o r m a t i o n Options Available from EPSON ......
  • Page 16: Setting Up Your-System

    Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer. It includes the following information: 0 Unpacking your computer Setting the voltage selector switch 0 Connecting system components Turning the computer on and off 0 Running the SETUP program 0 Post-SETUP procedures.
  • Page 17: Setting The Voltage Selector Switch

    You can set this switch to 110 VAC or 220 VAC. EPSON ships the computer with the voltage selector switch set to 110 VAC. This setting is appropriate for line source voltages between 100 and 120 VAC, and is generally the appropriate setting to select if you plan to use your computer in North America, South America, or Japan.
  • Page 18 Caution Before you turn on the power to your system, make sure the voltage selector is set to the appropriate setting for the electrical power source in your location or you will seriously damage your system. To change the voltage selector switch setting, slide the switch to the right to select 220 VAC or to the left to select 110 VAC.
  • Page 19: Connecting System Components

    Connecting System Components Use the following illustration to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. / c \- power inlet Caution Although the connectors and ports for the mouse and keyboard are physically identical, they cannot be used interchangeably.
  • Page 20: Connecting The Power Cord

    Connecting the Power Cord Follow these steps to connect the power cord: Plug the power cord into the power inlet on the back panel of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet.
  • Page 21 Then turn on the computer by pressing the power button located on the right side of the front panel, as shown below. p o w e r l i g h t - - speed light &.I.~ 1 IIIIIIIIIIIIIIIIIIIIIIII The power indicator lights up. After a few seconds, the computer performs its power-on diagnostics.
  • Page 22: Running The Setup Program

    Running the SETUP Program Be sure to run SETUP the first time you use your computer, so you can verify or update the configuration information. You also may need to run SETUP again later if you change your configuration. SETUP lets you verify or change the following: System settings such as date, time, diskette drive type(s), and video display type 0 Automatic or manual selection of hard disk drive(s)
  • Page 23: Starting The Setup Program

    Starting the SETUP Program When you start your computer, it performs some power-on diagnostics. During these diagnostics, you may see the following message: P r e s s < F 2 > t o e n t e r S E T U P (In SETUP, you can disable this message, if desired.) Press F2 to run SETUP.
  • Page 24: The System Setup Option

    SETUP function keys (continued) Function F5 or- Selects the previousvalue F6 or + or Selects the next value Spacebar Loads the factory default values for the SETUP options on the current Screen Ignoresany changesyou have made on the current Screen Enter Selects the current option or value Esc or Alt X...
  • Page 25: The Fixed Disk Setup Option

    If you connected a monitor that doesn’t support VGA to a video adapter card installed in your system, select either the CGA 80 X 25 or the Monochrome option. Also make sure you disabled the on board VGA controller by setting jumpers J14 and J15 to the Off position.
  • Page 26: The Advanced System Setup Option

    If you are using an older drive or a preformatted drive, it may not support the auto-sensing feature. If you press the Autotype Fixed Disk option is highlighted and the drive parameters do not match your drive, check Appendix A to see if your drive’s parameters are included in the hard disk drive table.
  • Page 27 Configuring cache memory The system can configure your Memory Cache options or you can manually set them. If you installed external cache, enabling cache memory improves system performance, especially in large data retrieval and processing environments. If you choose to configure the cache memory yourself (rather than let the system configure it for you), you can define the write and burst wait states and two non-cacheable areas of memory.
  • Page 28: Setting The Boot Options

    Configuring chipset registers The system can set your Advanced Chipset Control options or you can manually change the values in the chipset registers. Setting these values correctly increases your system performance; however, setting them incorrectly may cause your system to malfunction or shut down. Be sure to set the Auto Configuration option to Enabled to let the system automatically configure these options to avoid problems.
  • Page 29 Setting the floppy seek option If you set the Disk drive boot sequence option to C: only, you can disable the Floppy seek option so the system does not try to access the diskette drive at startup. Disabling the Floppy seek option decreases the time needed to boot the system.
  • Page 30: The System Security And Anti-Virus Options

    The System Security and Anti-Virus Options W h e n y o u s e l e c t t h e S e c u r i t y a n d A n t i - V i r u s o p t i o n from the Main Menu, you see the System Security and Anti-Virus screen, which contains the options described below.
  • Page 31 4 . P r e s s t h e s p a c e b a r . T h e S u p e r v i s o r P a s s w o r d is now set to Enabled.
  • Page 32 If you select Supervisor for this option, you can access the diskette drives only if you enter the Supervisor password when you start your system. Someone who starts the system with a she tries to access the diskette drive. If you select User for the Diskette Access option, you can access the diskette Note To use passwords for diskette drive access, you must enable...
  • Page 33: Using The Green Pc Features

    Using the Green PC Features The Green PC options allow you to define how the energy-saving features of this Energy Star compliant system will work for you. The options on the Green PC Features screen allow you to disable the energy-saving feature or set time-out periods to put the system and hard disk drive in a low-energy standby mode.
  • Page 34: The System Summary Option

    The System Summary Option When you select the System Summary option from the Main Menu, the SETUP program displays a summary of the configuration settings for your system. This is the same screen you see during system startup. You can choose not to have the system display this screen so system startup is faster.
  • Page 35: Post-Setup Procedures

    Post-SETUP Procedures After you run SETUP for the first time, you may need to install the operating system if your computer is not preconfigured. See your operating system manual for instructions. Once you have installed your operating system, install any software you plan to use.
  • Page 36: Using Your Computer

    Chapter 2 Using Your Computer This chapter briefly describes the following operations: 0 Working comfortably Stopping a command or program 0 Resetting the computer 0 Using energy wisely 0 Using the Green PC features Changing the processor speed Working Comfortably This section provides some tips for creating a comfortable work environment.
  • Page 37: Stopping A Command Or Program

    If you use a copy stand, keep it at the same eye level as your screen. This reduces eye and neck strain. Also, rest your eyes occasionally by closing them or focusing on a fixed spot in the distance. Be gentle with your keyboard. Too much force creates tension in your hands.
  • Page 38: Resetting The Computer

    Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again.
  • Page 39: Using Energy Wisely

    Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor aren’t Energy Star compliant, turn them off when you’re not using them.
  • Page 40: Changing The Processor Speed

    Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications. If you have problems, you may want to disable the standby mode for the hard disk drive.
  • Page 41 Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. 2 - 6 Using Your Computer...
  • Page 42: Chapter 3 Installing And Removing Options

    Chapter 3 InstaIling and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, video memory, cache memory, or a new microprocessor. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.
  • Page 43: Removing The Cover

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (described in Chapter 4). Follow these steps to remove the cover: Turn off the computer and then any external devices Disconnect the computer’s power cable from the electrical outlet and from the back panel.
  • Page 44 Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below. Set the cover aside. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover.
  • Page 45: Replacing The Cover

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: Make sure all the internal components are installed properly. Check all cable connections, especially those that might have been loosened during your work. Make sure all cables are out of the way so they do not catch on the cover.
  • Page 46: Locating The Internal Components

    Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the major components on your system board. external microprocessor rc..rkn sot kl hard dis drive connec J31 ’ option ca c o n n e c t board J30 ._ J14 J13...
  • Page 47: Changing The Jumper Settings

    Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset at the factory to default positions; however, you can use the information in the following tables to change their settings, if necessary. Miscellaneous jumper settings Jumper Jumper lumber...
  • Page 48 Miscellaneous jumper settings (continued) Discharges CMOS memory (this resets the SETUP values to * Factory setting ** Jumpers JB and JE must be set to the same position to enable ordisable the hard disk drive controller *** Default setting dependson the type of factory-installed microprocessor Microprocessor type jumpersettings Default setting dependson the type of factory-installed microprocessor Microprocessor voltage jumper settings (1)
  • Page 49: Setting The Jumpers

    Note To use an external display adapter in an expansion slot, you must disable the built-in VGA adapter. External cache size jumpersettings 7, t If you have no externalcache, the setting of these jumpers does not matter The jumpers listed in the preceding tables are the only ones you may need to change;...
  • Page 50: Installing Memory Modules

    Replace any option cards you removed; see page 3-14. Installing Memory Modules Your computer comes with 4MB or 8MB of memory on memory modules-also called SIMMs (single in line memory modules). By installing additional SIMMs, you can increase the amount of memory in your computer up to 64MB. There are two SIMM sockets on the main system board, and each can contain one SIMM.
  • Page 51 SIMM configurations (continued) Before you install SIMMs, check the following guidelines to ensure that they will work properly: 0 Use only tin-plated, 72-pin, 32-bit or 36-bit, fast-page mode SIMMs that operate at an access speed of 80ns (nanoseconds) or faster. Be sure all the SIMMs operate at the same speed.
  • Page 52: Inserting Simms

    Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SIMMs, contact the EPSON Connection and ask for assistance. Inserting SIMMs Follow these steps to install SIMMs: Refer to the illustration on page 3-5 to locate the SIMM sockets.
  • Page 53: Removing Simms

    Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...
  • Page 54 Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end, as shown below. As you pull away the tabs, the SIMM falls to the side. Remove it from the socket. If necessary, follow the same procedure to remove the other SIMM.
  • Page 55: Installing An Option Card

    Installing an Option Card This section explains how to install option cards in your computer. Your computer has five 16-bit, ISA slots: three full- length and two half-length. As you install option cards, keep these guidelines in mind: Check the components on your card and the system board before deciding which slot to use.
  • Page 56: Installing A Card In A Full-Length Slot

    Installing a Card in a Full-length Slot Follow these steps to install an option card in one of the full-length slots: Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) Slide out the slot cover and set it aside.
  • Page 57: Installing A Card In A Half-Length Slot

    Secure the end of the card to the computer with the retaining screw. Installing a Card in a Half-length Sot Follow these instructions to install a card in one of the half-length slots: Remove the retaining screw securing the slot cover bracket Remove the bracket by lifting it straight up and out of the small meta1 holder at the bottom.
  • Page 58: Removing An Option Card

    Hold the card along the top corners with the components facing down and guide it into the slot. Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place.
  • Page 59: Adding Video Memory

    Toshiba Samsung Note that your video memory sockets may not look exactly like the ones shown here. If you’re not sure how to install video memory chips, contact the EPSON Connection and ask for assistance. 3-18 Installing and Removing Options...
  • Page 60 Locate the video memory sockets on the main system board, shown on page 3-5. If there is an option card in your way, remove it. See page 3-17 for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer’s back panel.
  • Page 61: Installing External Cache

    Gently press the chip halfway into the socket (to make sure it is correctly aligned). If the chip does not go in smoothly, remove it and try again. When the chip is properly positioned, push down firmly on both ends to make sure it is well-seated. Repeat steps 4 through 6 for each of the remaining chips.
  • Page 62: Installing The External Cache Chips

    32K x 8 Note that your cache memory sockets may not look exactly like the ones illustrated here. If you’re not sure how to install cache memory chips, contact the EPSON Connection and ask for assistance. Installing the External Cache Chips...
  • Page 63 Remove the cache chips from their package and inspect them. The pins should point inward at slightly less than a 90° angle. If any of the pins are bent or crooked, straighten them gently with your fingers or with small tweezers to align them with the other pins.
  • Page 64: Upgrading The Microprocessor

    Replace any option cards you removed. See page 3-14. 10. Run SETUP to enable the External Cache option and c h e c k t h a t t h e S y s t e m s h a d o w a n d V i d e o s h a d o w options are enabled.
  • Page 65: Replacing The Processor Chip

    Note that your microprocessor socket may not look exactly like the one illustrated here. If you’re not sure how to install your new processor, contact the EPSON Connection and ask for assistance. Replacing the Processor Chip Follow these steps to replace the processor chip : Use the illustration on page 3-5 to locate the microprocessor on the system board.
  • Page 66 Remove the replacement chip from its package and inspect the pins. If they are bent, do not install the processor chip. Contact your vendor for a new microprocessor. Position the processor chip over the socket, aligning the notched edge of the chip (marked with a dot) with pin 1 on the socket, as shown below.
  • Page 67: Post-Installation Procedures

    Secure the processor chip by pressing the ZIF handle back to the closed position. Check the settings ofjumpers J11 and J13 to be sure they are correct for the type of microprocessor you installed. You may also need to change the setting of jumper J17 to match the microprocessor type and operating speed.
  • Page 68: Installing And Removing Drives

    Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk, diskette, tape, CD-ROM, and optical drives. Although your drive may look different from the ones illustrated here, you should be able to install it the same way.
  • Page 69 Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Drive Mounting Backet Your computer has a 3.5-inch diskette drive installed in a mounting bracket.
  • Page 70 Remove the screws securing the bracket to the drive bay and brace. Slide the bracket away from the front of the computer and lift it out. lnstalling a Hard Disk Drive in the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket after you have removed the bracket and drive from the computer.
  • Page 71: R E M O V I N G T H E M O U N T I N G F R A M E S

    (which contains the operating system) and the other as the slave. A table of jumper settings for high-capacity EPSON drives is included in Appendix A. Also, you may need to know the number of cylinders, heads, sectors, etc., if the hard disk drive auto-sensing feature in...
  • Page 72 Removing the Mounting Fames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guiderail and grounding plate.
  • Page 73: Installing The Hard Disk Drive

    Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board. You will need to know the location of pin 1 when you connect the hard drive cable.
  • Page 74 Align the holes in the drive with the oval-shaped holes in the bracket. Secure the drive with two or four screws, depending on the location of the holes. 4 - 7 Installing and Removing Drives...
  • Page 75: Replacing The Bracket In The Computer

    Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: Lower the bracket with the drives into the mounting area and slide it forward, guiding the front of the diskette drive through the drive slot in the front panel of the computer. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace.
  • Page 76: Connecting The Drive Cables

    Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive. This section includes steps for the following procedures: Connecting the drive ribbon cable to the system board Connecting the cables to the hard disk drive Reconnecting the cables to the diskette drive.
  • Page 77 Locate the hard disk drive connector on the system board using the illustration below. Position the system board connector end of the cable so that the red wire aligns with pin 1 of the connector on the system board. There is a “1” printed on the system board to identify pin 1.
  • Page 78 Connecting the ribbon and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive: Locate the hard disk drive connector on the end of the hard disk drive ribbon cable.
  • Page 79 Make sure the holes in the cable connector fit over all the pins; then push in the connector. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive.
  • Page 80: Reconnecting The Cables To The Diskette Drive

    Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: red wire Locate the connector on the diskette drive ribbon cable. Identify pin 1 on the drive and position the connector so that the red wire is next to pin 1.
  • Page 81: Removing A Hard Disk Drive From The Mounting Bracket

    Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket: Disconnect the cables from any drives installed in the mounting bracket. Grasp the connectors and pull them straight out so you do not bend the pins;...
  • Page 82: Installing A Drive In An External Drive Bay

    A table of jumper settings for high-capacity EPSON drives is included in Appendix A. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.
  • Page 83 Attaching Mounting Fames to the Drive If you are installing a 3½-inch wide drive, you need to attach mounting frames to the drive. If you are installing a drive that already has mounting frames on it, see if it also has a plastic guiderail and metal grounding plate attached to it.
  • Page 84: Installing The Drive

    Installing the Drive Follow these steps to install a drive in the upper or lower external drive bay: Remove the faceplate from the drive bay by pushing it out from the inside of the computer. Keep the faceplate in a safe place in case you remove a drive later (or you are installing a hard disk drive).
  • Page 85 Slide the drive through the slot into the bay until it is flush with the front of the computer. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws.
  • Page 86: Connecting The Drive And Power Cables

    Connecting the Drive and Power Cables If you are installing a diskette or tape drive, follow all the steps below. If you are installing a hard disk drive, follow the instructions on pages 4-9 through 4-12. Then go to step 5 below. Note If you have one hard disk drive installed in the bracket below the diskette drive and will install and a second hard...
  • Page 87 If you are installing a 3.5-inch diskette drive with a header connector, see page 4-13 for instructions on connecting the cable. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the power supply cable connector with the notched corners of the drive’s power...
  • Page 88: Removing A Drive From An External Bay

    If you installed a hard disk drive in one of the external bays, replace the faceplate. Insert one side of the plate, then gently press on the other side until it snaps into place. After you have completed installation of the drive in the external bay, you must replace the drive mounting bracket and reconnect the cables.
  • Page 89: Post-Installation Procedures

    Reach behind the drive and gently push it to the front of the bay; then pull it out of the slot. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place.
  • Page 90: Chapter 5 Troubleshooting

    Within each category, a more specific problem is described with possible solutions. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection. See “Where to Get Help” in the Introduction of this manual for instructions.
  • Page 91 Use these guidelines to locate information about your system : Serial number: System BIOS version: System configuration: MS-DOS version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: Troubleshooting Look on the back panel of the computer to find the serial number. Restart your system. You’ll see the system BIOS version number displayed on the screen during power-on diagnostics.
  • Page 92: The Computer Will Not Start

    The Computer Will Not Start The power light is on, but the computer does not start. Make sure the boot options in SETUP are set to access drive A. Then place a bootable diskette in drive A and turn on the computer again.
  • Page 93: The Computer Does Not Respond

    You may have installed a SIMM incorrectly. If the system doesn’t detect memory, it won’t start. Check that your SIMM(s) are securely installed in their sockets. If you replaced the microprocessor, make sure the new processor chip is installed correctly. Also make sure the jumpers are set correctly and pin 1 on the chip is connected with pin 1 on the system board.
  • Page 94: Keyboard Problems

    Keyboard Problems The screen displaysa keyboard error message when you turn on or reset the computer. Make sure the keyboard is securely connected to the keyboard port and not the mouse port. Although these ports look alike, they cannot be used interchangeably. Nothing happens when you type on the keyboard.
  • Page 95: Monitor Problems

    Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is on. Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image.
  • Page 96: Diskette Problems

    If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty. Diskette Problems You see a diskette error message.
  • Page 97: Diskette Drive Problems

    Run the SETUP program and configure your system for the correct type of diskette drive. The diskette drive is making loud or unusual noises Contact your Authorized EPSON Servicer or the EPSON Connection. Hard Disk Drive Problems A newly installed hard disk drive is not working properly or its performance is not what you expect.
  • Page 98 See your operating system manual for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All EPSON-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system.
  • Page 99: Password Problems

    If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Password Problems You have forgotten your password.
  • Page 100: Software Problems

    Software Problems The application program does not start. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive.
  • Page 101: Printer Problems

    Printer Problems The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port and one is for your printer, check the primary and secondary port settings (COM1 and COM2) in your application program.
  • Page 102: Memory Module Problems

    Your system may need to operate at the slower processor speed to access the device. Try reducing the processor speed (see Chapter 2). Make sure you install option cards that meet the system’s power requirements. See Appendix A. Make sure the option card is not touching any other card. Also make sure the card isn’t touching the CPU or any fan or heat sink you have attached to the CPU.
  • Page 103: Controller Problems

    Controller Problems You see a controller error for the drive controllers or the I/O port controllers when you start your system. The indicated controller on your system board may be faulty. If you have an option card with a controller that will work with your device, you can install it and change the jumper settings on the system board to disable the built-in controller.
  • Page 104: Appendix A Specifications

    Appendix A Specifications CPU and Memory 3 2 - b i t C P U Green PC energy saver System speed Intel or Cyrix 486SX, DX, or DX2 processor; upgradable to faster, more powerful processors, including the SX2/50, DX4/ 75 or /100, or Pentium OverDrive Energy Star compliant, low-power standby mode (using less than 30 Watts)
  • Page 105 Memory Video RAM Shadow RAM Memory relocation Cache Math coprocessor Clock/ calendar A-2 Specifications 4MB or 8MB RAM standard on a SIMM; expandable to 64MB using 1MB, 2MB, 4MB, 8MB, 16MB, and 32MB SIMMs; SIMMs must be tin-plated, 72-pin, 32-bit or 36-bit, fast-page mode type with access speed of 80ns or faster 128KB Phoenix®...
  • Page 106: Controllers

    Controllers Video Diskette Hard disk lnterfaces Monitor Parallel Serial Keyboard Cirrus Logic® GD5426 high-speed SVGA local bus controller supports resolutions up to 1280 x 1024 in 16 colors (with 1MB of VRAM); True Color support in 640 x 480 resolution (with 1MB of VRAM) Controller on main system board supports up to two diskette drives or one diskette drive and one tape drive...
  • Page 107: Mass Storage

    Mouse Option slots Game port Speaker Mass Storage Diskette drives Hard disk drives A-4 Specifications PS/ 2 compatible mouse interface built into main system board; 6-pin mini DIN connector Three full-length and two half-length, 16-bit I/O expansion slots; ISA compatible, 8.33 MHz bus speed; on DX/ 50, DX2, or Pentium OverDrive systems, one slot may be unavailable because of the CPU heat sink/ fan assembly...
  • Page 108: Keyboard

    Otherdevices Keyboard Mouse SETUP Program System security Virus protection Physical Characteristics width Depth Height Weight Half-height tape drive, CD-ROM, optical drive, or other storage device; 5¼-inch or 3½-inch wide with mounting frames Detachable, two-position height; 101 or 102 sculpted keys; country-dependent main typewriter keyboard;...
  • Page 109: Power Supply

    Power Supply Type Input ranges Maximum outputs Frequency Cables Option Slot Power Limits Maximum current For all slots Based on a system containing one hard disk drive and one diskette drive Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude A-6 Specifications 200 Watt, UL/ TUV/ CSA listed, fan-cooled 90 to 130 VAC or 180 to 260 VAC;...
  • Page 110: Video Resolutions And Colors

    Video Resolutions and Colors Specifications A-7...
  • Page 111: Hard Disk Drive Types

    Hard Disk Drive Types This computer comes with a hard disk auto-sensing feature. When you press Autotype Fixed Disk option in SETUP, the system detects the type of hard disk drive you have installed and fills in the drive information using values in the following table. Hard disk drive types A-8 Specifications Enter...
  • Page 112 Hard disk drive types (continued) Actual formatted size may be slightly different than size on drive label; you cannot change thisvalue. Specifications A-9...
  • Page 113 Drive Option lnformation Hard disk drive options for high-capacity, 1-inch IDE drives Select 1 or none for the precomp value. If neither of these optionsare available, select the maximum available precomp value. A-10 Specifications...
  • Page 114: Options Available From Epson

    28 isgrounded and a slave if pin 28 is not grounded. Options Available from EPSON Many options for supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices...
  • Page 115: Tested Operating Environments

    Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.1 and later Novell® DR DOS® Novell NetWare 2.2, 3.12, and 4.01 Novell NetWare Lite IBM®...
  • Page 116: Hardware Interrupts

    Hardware Interrupts IRQ no. Function IRQ0 Timer output IRQ1 Keyboard IRQ2 Cascade from IRQ controller 2 IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Parallel port 2 IRQ6 FDD controller IRQ7 Parallel port 1 IRQ8 Real-time clock IRQ9 Reserved IRQ10 Reserved IRQ11...
  • Page 117: System Memory Map

    System Memory Map M e m o r y a d d r e s s r a n g e 000000h to 09FFFFh 0A0000h to 0BFFFFh 0C0000h to 0C7FFFh 0C8000h to 0DFFFFh 0E0000h to 0FFFFFh 100000h to FDFFFFh FE0000h to FFFFFFh System l/O Address Map Hex address 000-01F...
  • Page 118 System I/O address map (continued) Specifications A-15...
  • Page 119: Connector Pin Assignments

    Connector Pin Assignments Parallelport connectorpin assignments (CN5) Signal Strobe Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 * Active low logic Serial port connectorpin assignments (CN7 and CN6) Signal Data carrierdetect Receive data Transit data Data terminal ready Ground...
  • Page 120: Glossary

    Glossary A batch file that MS-DOS executes automatically each time you turn on or reset the computer. This file contains startup commands that tell the computer what to do each time you turn it on. BIOS Basic Input/ Output System. Routines stored in ROM that handle the basic input/ output functions of the operating system.
  • Page 121 Driver A program that controls a specific piece of equipment in the system. Examples of drivers include expanded memory managers, display drivers, printer drivers, and mouse drivers. Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card.
  • Page 122 Microprocessor See CPU. Parallel A way of organizing communications between two pieces of computer equipment, in which the signals that make up each character are sent simultaneously. See also Serial. Power-on diagnostics A set of testing routines the computer performs automatically every time you turn it on.
  • Page 123 Serial A way of organizing communications between two pieces of computer equipment in which the signals that make up each character are sent sequentially. See also Parallel. Shadow RAM The function that copies the system BIOS and video BIOS from ROM into RAM to speed up performance.
  • Page 124 Index AC power inlet, 1-4 -5, 5-3 Advanced Chipset Control option, 1-13 Advanced System Setup option, 1-11-13 Altitude, A-6 Application programs compatibility, A-12 exiting, 1-6, 2-3 installing, 1-20 problems, 5-11 requiring slow speed, 2-5 stopping, 2-2 timing requirements, 2-5 versions, 5-2 Auto-sensing, 1-10, 5-9, A-3, A-8 AUTOEXEC.BAT file, 5-2 Autotype Fixed Disk option, 1-10,...
  • Page 125 5-3 outlet, 1-4 -5, 5-3 Energy, conserving, 2-4 Energy Star, Intro-1, Intro-3, 1-18, 2-4, 5-5 -6, A-1, A-3 Environmental requirements, A-6 EPSON Connection, Intro-3, Intro-6 Ergonomic tips, 2-1 -2 Errors configuration, 1-8 diskette drive, 5-8 hard disk drive, 5-9...
  • Page 126 External cache, Intro-1, Intro-4, 3-20 -23, 5-14, A-2 Faceplate removing, 4-17 replacing, 4-22 Fixed Disk Setup option, 1-10 -11 Fixed Disk Timeout option, 1-18 Formatting diskettes, 5-7 hard disk drive, 5-9 Frequency, power supply, A-6 Full-length option slots, 3-15-16, A-4 Function keys, SETUP, 1-8 Game port access, 1-4...
  • Page 127 Jumpers battery, 3-7 cache, 3-8, 3-22 changing settings, 3-6-9 diskette drive, 3-6 game port, 3-6 hard disk drive, 3-6, 4-4, 5-8, A-11 main system board, 3-6 -9 option card(s), 3-14 parallel port, 3-6 processor speed, 3-7, 3-26 processor type, 3-7, 3-26 serial ports, 3-6 VGA controller, 3-6-7 video card, 3-14...
  • Page 128 Mouse driver, 5-5 port, Intro-1, 1-4, 5-5, A-4 PSI 2 compatible, Intro-1, A-4 -5 specifications, A-4 -5 NetWare, A-12 Network card, Intro-2 Num lock, 5-5 Numeric coprocessor, Intro-2, A-2 Numeric keypad, 2-5, 5-5 On-line support, Intro-7 Operating environments, A-12 Operating range, A-6 Operating system diskette, 5-3 installing, 1-20...
  • Page 129 Printer checking connections, 5-12 drivers, 5-12 problems, 5-12 turning off, 1-6 turning on, 1-5 Processor jumpers, 3-7, 3-26 replacing, 3-24 -26 socket, 3-23 specifications, A-1 types, Intro-1, 3-23 upgrading, 3-23 -26 Processor speed changing, 2-5 -6, A-1 indicator light, 1-6, 2-5 jumper, 3-7, 3-26 keyboard commands, 2-5-6 problems, 5-11...
  • Page 130 SETUP program (continued) system summary, 1-14, 1-19 user-defined, 1-11 virus protection, 1-16 -17, A-5 when to run, 1-7 Shadow RAM, Intro-1 -2, 1-12, A-2, A-14 SIMMs banks, 3-9-10 configuration, 1-10, 3-9-10 gold-plated, 5-13 incorrect type, 5-4 installing, Intro-4, 3-9, 3-11 -12 removing, 3-12-13 sockets, 1-10, 3-9 -12, 5-13 type, 3-9 -10, A-2...
  • Page 131 Video memory adding, Intro-1 -2, 3-18 -19 DIP chips, 3-18-19, A-2 supported resolutions, Intro-1 -2, A-3, A-7 type, 3-18, A-2 Virus protection options, 1-16 -17, Voltage selector switch, 1-2 -3 Index Weight, computer, A-5 Width, computer, A-5 Windows mouse driver, 5-5 Work environment, 2-1 -2 Write-protection, 5-7 ZIF socket, 3-24-25...

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