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Table of Contents
Troubleshooting
Related Manuals for Acer EL1300
Summary of Contents for Acer EL1300
- Page 1 User Guide...
- Page 2 Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ eMachines and the eMachines logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
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Page 3: Safety Instructions
Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. - Page 4 Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
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Page 5: Disposal Instructions
Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle.For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/sustainability.htm. Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of... -
Page 6: Finding Your Comfort Zone
Note: The statement above is applicable only to eMachines system with an ENERGY STAR sticker. As an ENERGY STAR partner, eMachines Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. This product has been shipped enabled for power management: •... - Page 7 • take short rests to relax your neck and shoulders • avoid tensing your muscles or shrugging your shoulders • install the external display, keyboard and mouse properly and within comfortable reach • if you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive...
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Page 9: Table Of Contents
Contents Chapter 1: Checking Out Your Computer . . . 1 About this guide ......2 Front . - Page 10 Expansion cards ......31 File management ......31 Hard drive .
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Page 11: Chapter 1: Checking Out Your Computer
Chapter 1 Checking Out Your Computer... -
Page 12: About This Guide
Chapter 1: Checking Out Your Computer About this guide This guide includes information and maintenance instructions that are specific to your model of computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. -
Page 13: Back
Back Important Your computer’s hardware options and port locations may vary from this illustration. Component Icon Kensington lock slot (optional) Voltage switch Power connector PS/2 keyboard port Monitor (VGA) port USB ports Microphone jack (pink plug) Headphone/analo g speakers jack (green plug) -OR- Front speakers... - Page 14 Chapter 1: Checking Out Your Computer Component Icon Center/subwoofer jack (orange plug) (optional) Surround L/R speaker jack (black plug) Audio in/side speaker jack (blue plug) -OR- Side speaker jack ESATA port (optional) ESATA Serial port (optional) HDMI port (optional) HDMI Description Plug your center speaker and subwoofer into this jack.
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Page 15: Chapter 2: Setting Up And Getting Started
Chapter 2 Setting Up and Getting Started... -
Page 16: Working Safely And Comfortably
Chapter 2: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • • • • Avoiding discomfort and injury from repetitive strain •... -
Page 17: Preparing Power Connections
Preparing power connections Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. -
Page 18: Checking The Voltage Selection
Chapter 2: Setting Up and Getting Started Checking the voltage selection Caution If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. -
Page 19: Connecting To A Broadband Modem Or Network
Connecting to a broadband modem or network Important Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or Ethernet network. You can connect your computer to a cable or DSL ( Ethernet network. -
Page 20: Using The World Wide Web
Chapter 2: Setting Up and Getting Started Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on which are electronic documents that you view using a Web page display program called a use any of the commercially available Web browsers,... -
Page 21: Connecting To A Web Site
To go to a different Web site, type the (called a in the browser address bar (for example www.emachines.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a Web site. -
Page 22: Downloading Files
Chapter 2: Setting Up and Getting Started Downloading files Caution To protect your computer against viruses, make sure that you scan the files you download. Downloading a computer on the Internet to your computer. To download files or programs from a Web site: Connect to your Internet account. -
Page 23: Ethernet Networking
Ethernet networking Wired Ethernet networking An wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Important Check local code requirements before installing Ethernet cable... -
Page 24: Ethernet Network
Chapter 2: Setting Up and Getting Started Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Cable/DSL modem Router Equipment you need for a router-based Ethernet network Important For best results, all Ethernet components should be either... -
Page 25: Setting Up Wired Ethernet Network Hardware
When buying your router, be sure the model includes everything your network needs, including: Internet security features, such as a firewall, to • protect your network from unwanted intruders 4-port switch to eliminate the need for • additional network hardware DHCP server/dynamic IP address assignment to •... - Page 26 Chapter 2: Setting Up and Getting Started Installing Ethernet cards and drivers After you have determined the type of Ethernet you are using for your network, you need to install Ethernet cards and drivers on the computers that do not have Ethernet already installed. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers.
- Page 27 In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Router To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.
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Page 28: Establishing Your Ethernet Network Connection
Chapter 2: Setting Up and Getting Started Establishing your Ethernet network connection Naming the computers and the workgroup Important You must give each computer on the network a unique Computer Name and the same Workgroup Name. Make sure that you have set up your router (wired network) or access point (wireless network). - Page 29 Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/Internet Protocol (TCP/IP), which is widely accepted and compatible for local area networks (LANs), as well as for Internet...
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Page 30: Testing Your Network
Chapter 2: Setting Up and Getting Started Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site. If you are unable to connect to the Internet: Click Start, Control Panel, Network and Internet, then •... -
Page 31: Adding A Printer To Your Network
Adding a printer to your network Instead of plugging a printer into each of your computers, you can add a printer to your network. To add a printer to the network, do one of the following: Connect your printer to your networked •... - Page 32 Chapter 2: Setting Up and Getting Started Right-click the drive or folder that you want to share, then click Share. The Properties dialog box opens. If you share a drive, the entire contents of that drive will be available to everyone on your network.
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Page 33: Using The Network
Sharing printers To share printers: Click Control Panel Under Hardware and Sound, click Printer The window opens. Right-click the name and icon of the printer you want to share, then click Sharing on the menu. On the Sharing tab, click Share this printer, then click Using the network After the drives and printers on each network computer are shared, you can:... - Page 34 Chapter 2: Setting Up and Getting Started Creating a shortcut to a network drive After a shortcut is created on a computer for a drive or folder on another computer, the contents of the drive or folder can be accessed as if the drive were attached directly to the computer.
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Page 35: Printing Files Across The Network
Printing files across the network Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer’s Web site. - Page 36 Chapter 2: Setting Up and Getting Started...
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Page 37: Chapter 3 Troubleshooting
Chapter 3 Troubleshooting... -
Page 38: First Steps
Chapter 3: Troubleshooting First steps If you have problems with your computer, try these things first: • • • • • • • Help For more information about troubleshooting, click Start, then click Help and Support. Type troubleshooting in the Search box, then press E Troubleshooting Troubleshooting topics are listed in... -
Page 39: Add-In Cards
Add-in cards The computer does not recognize an add-in card Audio CD or DVD drives DVD drives Ethernet You cannot see the other computers on your network Shut down and restart your computer. • Make sure that you have installed the •... - Page 40 Chapter 3: Troubleshooting • • The computer does not recognize an add-in Ethernet card • • • Your Ethernet network is running slower than you expect • Make sure that all computers are using the same Subnet Mask. If you assigned IP addresses to the computers, make sure that all computers have different IP addresses.
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Page 41: Expansion Cards
Expansion cards The computer does not recognize an expansion card File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type System Restore in the Search box, then press E NTER A file was accidentally deleted If a file was deleted while holding down the HIFT Hard drive... - Page 42 Chapter 3: Troubleshooting • Recycle Bin. • You see a “Data error” message • The hard drive cannot be accessed, or you see a “General failure reading drive C” error message • • • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.
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Page 43: Internet
You see a “Non-system disk” or “disk error” error message Internet See also You cannot connect to the Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press E Your hard drive may have become •... - Page 44 Chapter 3: Troubleshooting You see an “Unable to locate host” message and are unable to browse the Internet • • Connecting to a Web site takes too long Many factors can affect Internet performance: • • • • People are sending you e-mail messages, but you have not received any mail •...
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Page 45: Keyboard
Keyboard The keyboard does not work A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message Liquid spilled in the keyboard Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type memory error in the Search box, then press E You see a “Memory error”... -
Page 46: Memory Card Reader
Chapter 3: Troubleshooting You see a “Not enough memory” error message • Memory card reader Drive letters for the memory card slots do not appear in the My Computer window • Modem (cable or DSL) • Modem (dial-up) See also Your modem does not dial or does not connect •... - Page 47 To check the dialing properties: Click Start, then click Control Panel. Control Panel your Control Panel is in Category View, click Printers and Other Hardware. Click Phone and Modem Options, then click the Dialing Rules tab. Click the location from which you are dialing, then click Edit.
- Page 48 Chapter 3: Troubleshooting • • You cannot connect to the Internet • • • Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.
- Page 49 The modem is not recognized by your computer Make sure that the line connected to the • modem is working and plugged into the appropriate port on your computer. See your setup poster to make sure that the connections have been made correctly. If the modem shares the telephone line •...
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Page 50: Monitor
Chapter 3: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. -
Page 51: Mouse
The color is not uniform The text on the display is dim or difficult to read For more information about display types, see your monitor and video card documentation. Help For more information about changing the screen resolution, click Start, then click Help and Support. Type screen resolution in the Search box, then press E Mouse The mouse does not work... -
Page 52: Networks
Chapter 3: Troubleshooting Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home. Help For more information about network troubleshooting, click Start, then click Help and Support. - Page 53 An audio CD does not produce sound Make sure that the disc label is facing up, • then try again. Some music CDs have copy protection • software. You may not be able to play these CDs on your computer. Make sure that the volume controls are •...
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Page 54: Passwords
Chapter 3: Troubleshooting Passwords Your computer does not accept your password • Power Your computer will not turn on • • • Printer The printer will not turn on • • Make sure that C APS LOCK then retype the password. Make sure that the power cord is connected to an AC power source and to your computer, and that your computer... - Page 55 The printer is on but will not print Check the cable between the printer and • your computer. Make sure that it is connected to the correct port. Make sure that the printer is online. • Many printers have an online/offline button that you may need to press so the printer can start printing.
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Page 56: Sound
Chapter 3: Troubleshooting • • You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Help For more information about printer troubleshooting, click Start, then click Help and Support. -
Page 57: Recovering Your System
Problem solving may also involve reinstalling some or all of the computer’s software (also called system). eMachines provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible. -
Page 58: Creating Recovery Discs
“Windows Recovery Disc 1 of 2.” or “Apps/Drivers Recovery disc.” If multiple discs are required, insert a new disc when prompted, then click OK. Continue recording discs until the process is complete. (Start), All Programs, eMachines, then click opens. eMachines... -
Page 59: Recovering Pre-Installed Software And Drivers
Click the install icon for the item you want to install, then follow the on-screen prompts to complete the installation. Repeat this step for each item you want to reinstall. come pre-installed on your (Start), All Programs, eMachines, then click opens. main menu opens. eMachines Application main menu opens. -
Page 60: Returning Your System To Its Factory Condition
Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to. Caution Continuing the process will erase all files on your hard drive. (Start), All Programs, eMachines, then click opens. Confirm Restoration “Recovering “Recovering from eMachines... - Page 61 The boot menu is where you can select which device to start from, such as the hard drive or an optical disc. Use your arrow keys to select CDROM/DVD, then press E . Windows installs from the recovery NTER disc you inserted. eMachines Recovery eMachines Recovery +F10...
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Page 62: Creating Labelflash Disc Labels
Chapter 3: Troubleshooting Insert the second recovery disc when prompted, then follow the on-screen prompts to complete the recovery. Creating Labelflash Disc Labels What is Labelflash? With Labelflash, you no longer need to print separate disc labels. Labelflash™ is a technology for creating a “label”... - Page 63 Click (Start), All Programs, CyberLink LabelPrint, then click LabelPrint. The LabelPrint program starts. Click LabelFlash, then click the green arrow (in the lower-right corner) to Edit titles and other continue. The information screen opens.
- Page 64 Chapter 3: Troubleshooting Enter the information you want printed on the disc into the fields, such as Disc Title, Author, and the track’s Title. Click the green arrow pointing to the right to continue, or click the green arrow pointing to the left to return to the previous screen.
- Page 65 To change the font of the text that • will be printed on the disc, double-click the box’s dotted outline, then specify the font attributes and click OK. To change the general layout style, • click Select in the Layout Style box.
- Page 66 Chapter 3: Troubleshooting To change the background, click • Select in the Background Image box. You can use images included with the software, or you can use your own photos or artwork by clicking Browse. Valid image formats are: JPG/JPEG •...
- Page 67 Click the gold CD button to continue. A message box tells you to insert an unlabeled Labelflash disc. Make sure that an unlabeled Labelflash disc is in the Labelflash drive, label side down , then click Next. The Labelflash Wizard’s settings screen opens. The label side of most discs is the least “shiny”...
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Page 68: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from eMachines, see the manufacturer’s documentation and technical support resources. -
Page 69: Self-Help
Self-help If you have eMachines-supplied hardware or software, see the following resources: Help For more how-to information about Windows, click Start, then click Help and Support. Type practice in the Search box, then press E NTER If you have “how to”... - Page 70 Chapter 3: Troubleshooting...
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Page 71: Appendix A: Regulations And Safety Notices
Appendix A Regulations and safety notices... -
Page 72: Fcc Notice
Appendix A: Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 73: Declaration Of Conformity For Eu Countries
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, eMachines, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Compliant with Russian regulatory certification... -
Page 74: Notice For Australia
Appendix A: Regulations and safety notices List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. -
Page 75: Laser Compliance Statement
Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service. -
Page 76: Radio Device Regulatory Notice
Appendix A: Regulations and safety notices technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only. -
Page 77: The Fcc Rf Safety Requirement
List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in the countries of European Union, as well as Norway, Switzerland, Iceland and Liechtenstein. - Page 78 Appendix A: Regulations and safety notices...