Related Manuals for Cisco 7900 Series
Summary of Contents for Cisco 7900 Series
- Page 1 M 5 N E T W O R K S - V O I C E A S A S E R V I C E For Cisco 7900 Series IP Phones...
- Page 2 WELCOME from Our CEO Congratulations on choosing M5. Trustworthiness is at the heart of our philosophy and business model. By choosing M5 instead of buying another phone system and signing more local and long distance contracts, businesses save valuable time and hard dollars. M5 was founded in 2000, and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry.
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Page 3: Table Of Contents
Contents INTRODUCING YOUR M5 PHONE ............4 Getting to Know Your Phone ..............4 Using Softkeys ..................6 Navigating Menus ................. 6 Entering Text or Special Characters............. 6 Line Button Lights ................. 6 GETTING STARTED ................7 Adjusting the Phone Angle ..............7 Adjusting the Volume................ -
Page 4: Introducing Your M5 Phone
Introducing your M5 Phone Getting to Know Your Phone Your M5 phone provides voice communication over a network. The phone functions much like a traditional phone, allowing you to place and receive calls. It also supports features such as call forwarding, redialing, speed dialing, transferring, conferencing, and accessing voicemail. - Page 5 Element Function Handset light strip Flashes when the phone rings; remains lit when there is a new voice messa e in our ersonal mailbox. Phone display Displays time, date, phone number, call details, phone status, and alerts. Line buttons Each button gives access to a line. Softkeys Correspond to the tabs shown along the bottom of your phone display.
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Page 6: Using Softkeys
Using Softkeys Softkeys correspond to the actions displayed on the tabs along the bottom of your phone display. Softkey functions change depending on the status of your phone. For example, options such as hold, transfer, and conference will only appear while you are on a call. If you use a mobile phone, you will find the softkeys here similarly intuitive. -
Page 7: Getting Started
Getting Started Adjusting the Phone Angle Push in the foot-stand adjustment button on the right side of the phone. Adjust the foot-stand to the desired angle and release the button. Adjusting the Volume Press volume to adjust the loudness. When the phone is on- hook, the ringer volume will be adjusted;... -
Page 8: Accessing Personal Voicemail
Your personal greeting, which can be used instead of the standard system greeting to inform callers when you are unavailable; and Your name, played to callers who look up an extension by name from your organization’s automated attendant (called a “Dial-by- name”... -
Page 9: Managing Voicemail Passwords
Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes. This is useful for remotely accessing shared voice mailboxes that can’t be dialed directly, or for accessing your personal voicemail without ringing your line. -
Page 10: Answering Calls
Placing International Calls If the country uses the North American Numbering Plan (country code 1 followed by a 3-digit area code), dial the number as you would a domestic call (see above). If the country uses another country code, dial 9, then 011, the country code, city/area code, and number. -
Page 11: Holding And Resuming Calls
Holding and Resuming Calls During a conversation, press Hold. To resume the conversation: Press the call’s line button ; or press the Resume softkey. When a call has been placed on hold, your phone will chirp periodically (usually set at 60 seconds) to remind you that the call is still on hold. Parking and Retrieving Calls Allows you to place a call on a park line, which is similar to placing it on hold, except your line is freed and the call can be retrieved from other... -
Page 12: Transferring To Voice Mail
Transferring to Voice Mail While on a call, press Transfer. The caller is placed on hold, and you hear a dial tone. Press ToVMail, then dial the mailbox number you wish to transfer the call to. Conferencing Creating a Conference Call When you are connected to more than one caller on separate lines: Press more. -
Page 13: Call Forwarding
Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co-worker’s extension or your cell phone. Press more. Press the Call Forward (CallFwd) softkey. Input the 10 digit number or extension you wish to forward your calls to. Press Accept. -
Page 14: Do Not Disturb
Do Not Disturb Do not disturb prevents your phone from ringing and sends all calls to your “No Answer” condition (typically voicemail). Press DnD to toggle Do not disturb mode on and off. Services The services button provides access to M5-managed options and custom features. -
Page 15: Barge
Barge Barge is a feature that allows authorized users to view call information for, silently monitor, or join calls in progress on other users’ phones, as well as whisper to a party who is on a call in progress. Select the “Barge” menu option from services . -
Page 16: User Preferences
User Preferences Allows users to modify certain M5-managed settings, including enabling/disabling intercom, voice mail greetings or passwords. To access User Preferences: Press services Select “Settings”. Select “User Preferences”. Once in the User Preference menu, you can modify settings using the instructions below. -
Page 17: Directories
Directories Accessing Directories Press directories Select the directory you wish to access by navigating the menu. Highlight a listing and press Select or use the keypad to view details Press Dial to dial the number, or press EditDial if you need to append digits or change the number. -
Page 18: Employee Directory
Employee Directory The Employee Directory is a list of names and extensions at your company. Calls may be placed directly from the Directory. Company Phonebook The Company Phonebook is a list of external contacts for your company, maintained by your administrator. Calls may be placed directly from the Phonebook. - Page 19 m 5 P h o n e U s e r G u i d e...
- Page 20 M5 Client Referral Program Give colleagues an inside tip and earn cash and cool prizes with M5’s Client Referral Program! When should I think of referring M5? We suggest you think of M5 if you have a business colleague who is seeking a new phone system, moving or complains about their current phone system.