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Anyplace Kiosk 4836 Planning, Installation and Service Guide GA27-4347-00...
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Anyplace Kiosk 4836 Planning, Installation and Service Guide GA27-4347-00...
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PO Box 12195 Research Triangle Park, North Carolina, 27709 U.S.A. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
Appendix C, “Notices” provides legal, emission, and country-specific information. v Appendix D, “Safety information” provides safety information for all common languages. Throughout this guide, the term 4836 and IBM 4836 refer to the IBM Anyplace Kiosk. Who should read this guide Personnel responsible for installing, maintaining, and using the IBM Anyplace Kiosk should read this guide.
End of life disposal IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products.
Chapter 1. Introducing the IBM Anyplace Kiosk The IBM Anyplace Kiosk (see Figure 1) is a comprehensive and compact, touch screen terminal for self-service applications. The rugged aspect of the 4836 makes the product suitable for a wide variety of uses, such as retrieving information, listening to music, or watching multi-media presentations.
4.5 kg (10 lbs.) 5.5 kg (12 lbs.) Models and features Table 2 describes some of the common 4836 models. Administrative models and other models that represent different service repair options are not listed. See your IBM representative for a complete list.
This mount is compatible with any third-party mount with 75 x 75 mm or 100 x 100 mm mounting holes. System software, touch drivers, and diagnostics The IBM Anyplace Kiosk supports all standard PC-function drivers and provides interfaces for the following I/O: Touch screen...
You can obtain the appropriate software for your Anyplace Kiosk from the IBM Retail Store Solutions Web site: www.ibm.com/solutions/retail/store/ (from the store page, click on Support). Supported operating systems The IBM Anyplace Kiosk supports these operating systems: ™ v Windows XP, XPe, and 2000 ®...
Input voltage and current 100–240 V 50–60 Hz 1.4A max: Input to power supply Calling for service When you call IBM for warranty information or service, be sure to have the following information available: v Machine type/model v Serial number You can locate this information on the lower-left edge at the rear of the machine.
Installing the control button cover ....16 This section describes procedures for setting up the Anyplace Kiosk product. You should be familiar with the rear doors and connectors of the IBM 4836 before you begin the installation steps.
Rear view and connectors Figure 2 shows the rear view of the IBM 4836. Figure 2. Rear view showing access doors, mounting holes, attachment holes Hard drive door Memory door Cable cover USB cover Holes that allow for the following standard mounting screws: v 100 mm x 100 mm (3.93 in.
Be sure to route the cables through the mounting stand before connecting to the unit. 3. Install the IBM 4836 on your mounting option: table top (see “Table-top mount” on page 15) or wall (see “Wall mount” on page 15 or the third-party mount instructions).
Figure 4). Installing the options The design of the IBM 4836 allows you to install the hard drive, scanner and MSR without removing the external cover. Many upgrade features are factory-installed. See Figure 2 on page 8 to identify the access doors.
Installing the scanner 1. As shown in Figure 5, place the IBM 4836 face down on a sturdy surface. Figure 5. Installing the scanner 2. Lift the cable covers as described in “Opening the cable covers” on page 9. 3. Unfasten the screw ( A ) holding the scanner bay cover ( B ). Discard the cover, but retain the screw for step 6.
Figure 6. Installing the MSR 3. Align the MSR such that the connectors are slightly above their matching slots on the 4836. Slide the MSR downward into position, being careful not to pinch the MSR cable. 4. Plug the USB cable into the connector.
See Figure 2 on page 8 to identify the hard drive access door. Figure 8. Removing the hard drive cover 1. Place the IBM 4836 face down on a sturdy surface. 2. Unfasten the two captured screws to remove the HDD door ( A ) . See Figure 8.
4. Rotate the outer edge of the memory card downward until it snaps into place. Note: You must remove the back cover if you are replacing both memory modules. Mounting instructions You can choose between a table-top, wall mount, or a third party mount. Anyplace Kiosk 4836...
5. Attach the mount to the unit with the four screws. 6. Install the base cover ( A ) and the arm cover ( B ). 7. Place the IBM 4836 unit in the desired location and retain the cables (see “Retaining the cables” on page 10).
Powering on Notes: 1. Your new IBM 4836 ships with a control cover. If you want the buttons covered, install this part after you power on and adjust the image. 2. A small hole ( E in Figure 11) under the control cover allows you access to the reset switch.
AC power outlet. The method of mounting must be able to support the combined weight of the IBM 4836 plus the suspended weight of all the cables to be attached to the system. Use the following methods for mounting...
Additionally, you should adjust the display’s initial angle of tilt to provide adequate and comfortable viewing by the users for the tasks that they perform. Figure 13. IBM 4836 mounting height Anyplace Kiosk 4836...
Note: Wall mount plate is not drawn to scale. 98 mm (3.87 in) Cable Exit 60 mm 18 mm (2.37 in) (0.75 in) Figure 14. Wall mount plate dimensions Chapter 3. Mounting the IBM Anyplace Kiosk to the wall...
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It is imperative that the wall mount plate is attached securely and permanently to the wall. The 4836 weighs approximately 6.4 Kg (14 lb.), and its weight is centered approximately 75 mm (3 in.) away from the wall. In addition to this weight, the wall mount plate must maintain secure and permanent attachment in the event the unit is knocked, bumped, or otherwise abused.
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After installation, make sure that the screw heads are flush or below the outer surface of the wall mount plate. Check to make sure that you firmly and securely attach the wall mount plate to the wall. Chapter 3. Mounting the IBM Anyplace Kiosk to the wall...
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See Table 9 on page 24 for additional descriptions. After installation, make sure the screw heads are flush or below the outer surface of the wall mount plate. Check to make sure you firmly and securely attach the wall mount plate to the wall. Anyplace Kiosk 4836...
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After installation, make sure that the screw heads are flush or below the outer surface of the wall mount plate. Check to make sure that you attached the wall mount plate firmly and securely to the wall. Chapter 3. Mounting the IBM Anyplace Kiosk to the wall...
Cobra WallDriller Note: Metal casing size is dependent on wall board thickness. During installation, grip head of metal casing with pliers when initially tightening the screw to flare the legs. ”No drill“ or ”drive“ types are not recommended. Anyplace Kiosk 4836...
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Self-Drilling Drywall Toggle Bolt Lag screw Screw size: #8 or 4-mm nominal Screw size: 6.3 mm (1/4-in.) or thread diameter nominal thread diameter Length: 2.5 in. or 60 mm minimum Chapter 3. Mounting the IBM Anyplace Kiosk to the wall...
Note: Procedures in this section should be performed by qualified service personnel. Reviewing the IBM 4836 assembly Figure 15 on page 28 summarizes the field replaceable parts of the IBM 4836 assembly. The part number associated with each FRU is located in Appendix A, “Field-replaceable units.”...
3. Place the unit on a sturdy surface. Removing the back cover Follow these steps to remove the back cover: 1. Place the IBM 4836 face down on a sturdy surface. 2. If installed, remove the MSR and scanner. Anyplace Kiosk 4836...
3. If installed, remove the button cover by prying under one end with a small screwdriver. 4. Locate and unfasten the five captured screws (see Figure 16) securing the back cover. Figure 16. Removing the back covers 5. Lift the cover to approximately a 60-degree angle (see Figure 16) to release the hooks and reveal the main planar assembly.
2. See Figure 17 and locate the main shield ( B ) that is attached to the back cover ( C ). 3. Remove the three screws ( A ) holding the shield and lift to remove. 4. To replace, reverse these procedures. Anyplace Kiosk 4836...
Follow these steps to remove the wireless card: Note: You do not have to remove the back cover to remove the wireless card. 1. Place the 4836 face down on a sturdy surface. Figure 18. Removing the wireless card 2. Remove the two captured screws and lift to remove the hard drive door (see A in Figure 18).
2. Locate the blue CMOS jumper on the main planar assembly. See Figure 19. The jumper is located near the hard drive and beside the radio card. 3. Remove the jumper from the board and wait several seconds. 4. Reinstall jumper to reset defaults. Anyplace Kiosk 4836...
Removing the memory card To remove the optional memory card, reverse the steps listed in “Installing additional memory” on page 13. To remove the factory-installed memory, follow these steps: 1. Remove the back cover as described in “Removing the back cover” on page 28. 2.
2. Locate the battery on the main planar assembly ( B in Figure 21). 3. Using your finger, press on one of the tabs holding the battery coin and the battery pops out. 4. To replace the battery, align the battery underneath the tabs and press down. Anyplace Kiosk 4836...
Removing the heat sink Attention: To avoid damage to the unit, establish personal grounding before touching this unit. To remove the heat sink and processor: Figure 22. Heat sink and processor 1. Unplug the fan connector, which is shown as C in Figure 20 on page 33. 2.
3. Remove the four screws ( C ) holding the hard disk drive bracket ( D ) and lift to remove. 4. To replace, locate the right and left side rails with the correct side of the rails upward. 5. Replace the 4 screws. 6. Reinstall the hard disk drive and door. Anyplace Kiosk 4836...
Removing the speakers Follow these steps to remove the speakers: 1. Remove the back cover as described in “Removing the back cover” on page 28. 2. Detach each speaker cable ( A in Figure 24) from the adjacent circuit board. Figure 24.
5. Carefully lift to remove. 6. To replace, reverse these procedures noting to align the board with the three pins for the correct positioning. Note: Be sure the board is fully seated on the connectors along the top and sides. Anyplace Kiosk 4836...
Removing the control card 1. Remove the back cover as described in “Removing the back cover” on page 28. Figure 26. Removing the control card 2. See Figure 26. Disconnect the control panel cable ( A ). 3. Remove the two screws ( B ) holding the control card ( C ) in place and lift out the card 4.
6. Unfasten the three screws ( C ) to remove the card. 7. To replace, locate the alignment pin ( D ) and hole and lower the front panel card onto the pin. 8. Replace the three screws. Anyplace Kiosk 4836...
Removing the backlight inverter card 1. Remove the back cover as described in “Removing the back cover” on page 28. 2. Disconnect and remove the hard drive fan as described in “Removing the hard drive fan” on page 33. 3. Remove the system board in “Removing the system board” on page 38. Figure 28.
5. Turn the LCD assembly over to locate and remove the four screws holding the LCD to the back of the LCD assembly. Remove the LCD. 6. Disconnect the main signal cable from the back of the LCD. Anyplace Kiosk 4836...
Figure 30. Replacing the LED assembly 7. To replace, see Figure 30 and follow these steps: a. Plug the signal cable to LCD. b. Place the assembly face up on a steady surface. c. Align the LCD with the LCD shield and thread the backlight cables through the holes.
5. Remove the eight screws ( E ) holding the LCD assembly (includes the system board) to the front bezel. 6. Lift out the LCD assembly from the front bezel, being careful not to bend the antenna. 7. To replace the front bezel, reverse these procedures. Anyplace Kiosk 4836...
Removing the mounting stand cover set To remove the cover set for the table-top mounting stand, follow these steps: Figure 32. Removing the stand cover set 1. Remove the arm cover ( B ) by pulling on the finger recess ( A in Figure 32) located on the top of the cover.
2. Unplug the cable connected to the volume control card. Figure 33. Removing the volume control card (Model 13V) 3. Remove the four screws holding the volume control card and lift out. 4. To replace, reverse these procedures. Anyplace Kiosk 4836...
This section describes several problems and explains what to do. Condition description Resolution The power indicator on the terminal is off v Ensure that the 4836 is powered on by depressing the power button on the terminal. v Check that you have power at the outlet.
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Replace the MSR. Table-top mount tilts too easily 1. Remove the arm cover and base top cover from the stand. 2. Tighten the two nuts at the joint until you obtain the desired friction. 3. Reinstall the covers. Anyplace Kiosk 4836...
Assembly 3: Mounting — Table-top stand Anyplace Kiosk 4836...
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Assembly 3: (continued) Asm– Part Index Number Units Description 3–1 57P4465 Table-top stand (with covers) –2 57P4210 Stand cover kit –3 57P4466 Wall mount Appendix A. Field-replaceable units...
Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Taiwan, Thailand, US (except Chicago), Venezuela, 49P2102 Brazil 49P2058 India, Bangladesh, Pakistan, South Africa, Sri Lanka 75H8989 US — required in Chicago (1.8 M) 49P2068 Liechtenstein 49P2062 Denmark Anyplace Kiosk 4836...
References in this publication to IBM products, programs, and services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not that only IBM’s product, program, or service may be used.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergröβern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. Australia / New Zealand Attention: This is a Class A product.
The ESD ground clip can be attached to any frame ground, ground braid, green wire ground, or the round ground prong on the AC power plug. Coax or connector outside shells can also be used. Handling Removed Cards Anyplace Kiosk 4836...
The radiated output power of the Wireless LAN Mini-PCI Card authorized for use in the IBM 4836 Anyplace Kiosk is far below the FCC radio frequency exposure limits. Nevertheless, the IBM 4836 Anyplace Kiosk shall be used in such a manner that the potential for human contact during normal operations is minimized.
L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: 1. il ne doit pas produire de brouillage et 2. l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. Anyplace Kiosk 4836...
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Exposure of humans to RF fields (RSS-102) IBM Anyplace Kiosk 4836 computers employ low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s web site at www.hc-sc.gc.ca/rpb Exposition des êtes humains aux champs radioélectriques (RF)
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Notice for users in Korea Anyplace Kiosk 4836...
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The wireless device may cause radio wave interference during operation. Notice for users in Singapore Operating conditions under which the radiocommunication equipment are exempted from licensing To maximize frequency sharing while minimizing radio interference, the following operating conditions are imposed to confine the propagation of radio signals within a building or at a localised site: v The radiocommunication equipment shall be used for in-building or localised on-site operations...
Trademarks IBM, the IBM logo, PS/2, SureMark and SurePoint are trademarks of IBM Corporation in the United States or other countries or both. Microsoft, Windows, Windows NT, and the Windows 95 logo are trademarks or registered trademarks of Microsoft Corporation.
Appendix D. Safety information Danger: Before you begin to install this product, read the safety information in IBM Safety Information — Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: Voordat u begint met de installatie van dit produkt, moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructies—Lees dit...
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Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information — Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur.
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Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information — Read This First, GA27-4004 könyvecskében leírt biztonsági információkat. Ez a könyv leírja, milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor. Pericolo prima di iniziare l’installazione di questo prodotto, leggere le informazioni relative alla sicurezza riportate nell’opuscolo Informazioni di sicurezza—Prime...
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Varning—livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Anyplace Kiosk 4836...
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GA27-4004 GA27-4004 Appendix D. Safety information...
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(1) Any part of a network other than an attaching device, such as an IBM 8228 Multistation diagnostics. Modules or tests used by computer users Access Unit. (2) Hardware or software that is part of a and service personnel to diagnose hardware problems.
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FCC. See Federal Communications Commission. Synonymous with fixed disk. feature. A part of an IBM product that may be ordered HID. See human interface devices. separately by the customer. hot pluggable. Refers to a hardware component that Federal Communications Commission (FCC).
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(3) In the IBM Store System, the logical link providing two-way communication of data from one network node to one or more other network nodes.
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Contrast with volatile priced for purchase by individuals or small businesses. memory. Examples include the various models of the IBM Personal Computers. NVRAM. See nonvolatile random access memory. plug. (1) A connector for attaching wires from a device to a cable, such as a store loop.
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(ROM), random access memory (RAM), and the I/O channel. It may have one or more disk or diskette drives. (3) In an IBM Store System terminal, the Anyplace Kiosk 4836...
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part of the terminal that contains the processing unit, ROM, RAM, disk and diskette drives, and the I/O channel. terminal. In data communication, a device, usually equipped with a keyboard and a display, that is capable of sending and receiving information. till.
17 mounting stand cover set removal 45 retaining the cables 10 mounting system to a wall 17 reviewing the IBM 4836 assembly 27 mounting to hollow walls 21 MSR malfunctioning 48 MSR, installing 11 safety information 71...
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unacceptable image quality 48 volume control card (Model 13V only) 46 wall mounting the system 17 wall mount plate attaching 20 determining the mounting height of 18 mounting options 19 selecting the location 18 walls, mounting to hollow 21 warranty information 5 wireless LAN 3 Index...
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Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
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Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GA27-4347-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...