Troubleshooting Tips - GE AHE18 Series Owner's Manual And Installation Instructions

Troubleshooting Tips...Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Air conditioner
does not start
Air conditioner
freezing up
Air conditioner does
not cool as it should
Air conditioner does
not warm as it should
The remote control
is not working
49-7839
Possible Causes
The air conditioner
is unplugged
The fuse is blown/circuit
breaker is tripped
Power failure
The current interrupter
device is tripped
Ice blocks the air flow
and stops the air conditioner
from cooling the room
Airflow is restricted
The temp control may
not be set correctly
The air filter is dirty
The room may have been hot • When the air conditioner is first turned on you need
Cold air is escaping
Cooling coils have iced up
Airflow is restricted
The temp control may
not be set low enough
The air filter is dirty
The room may have been cold • When the air conditioner is first turned on, you need to
Warm air is escaping
The batteries are inserted
incorrectly.
The batteries may be dead.
What To Do
• Make sure the air conditioner plug is pushed completely
into the outlet.
•
the fuse or reset the breaker.
• The unit will automatically re-start in the settings last
used after the power is restored.
•
3 minutes) to prevent tripping of the compressor
overload. For this reason, the unit may not start
normal cooling or heating for 3 minutes after it
is turned back on.
• Press the RESET button located on the power cord plug.
• If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
• Set the mode control at Fan Only or Hi Cool with the
temp control at a warmer setting.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• In the Cool mode, press the Decrease pad.
• Clean the filter at least every 30 days. See the Operating
Instructions section.
to allow time for the room to cool down.
• Check for open furnace floor registers and
cold air returns.
• Set the air conditioner's vent to the closed position.
• See "Air conditioner freezing up" above.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• In the Heat mode, press the Increase pad.
• Clean the filter at least every 30 days. See the Operating
Instructions section.
allow time for the room to warm up.
• Check for open furnace floor registers and
cold air returns.
• Check the position of the batteries. They should be
inserted in the opposite (+) and (–) direction.
• Replace the batteries.
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