Samsung WW9*K6 series User Manual
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Washing Machine
User manual
WW9*K6*****/WW8*K6*****
WW6500K_EN_151229.indd 1
2015-12-29
6:00:30

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Summary of Contents for Samsung WW9*K6 series

  • Page 1 Washing Machine User manual WW9*K6*****/WW8*K6***** WW6500K_EN_151229.indd 1 2015-12-29 6:00:30...
  • Page 2: Table Of Contents

    Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Special features Settings Samsung Smart Home app English WW6500K_EN_151229.indd 2 2015-12-29 6:00:30...
  • Page 3 Maintenance Eco drum clean Smart Check Emergency drain Cleaning Recovery from freezing Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet Information of main washing cycles English 3 WW6500K_EN_151229.indd 3 2015-12-29 6:00:30...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist.
  • Page 6: Critical Installation Warnings

    Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
  • Page 7 • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor. •...
  • Page 8: Installation Cautions

    Safety information • Failure to do so may result in electric shock or fire. This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible. Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. •...
  • Page 9 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10: Usage Cautions

    Safety information Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside. Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information • The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine. •...
  • Page 13: Critical Cleaning Warnings

    Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. •...
  • Page 14: Instructions About The Weee

    Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/ samsungelectronics/corporatecitizenship/data_corner.html English WW6500K_EN_151229.indd 14...
  • Page 15: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 16 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide NOTE • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only. English WW6500K_EN_151229.indd 16 2015-12-29...
  • Page 17: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 18 Installation Flooring Alcove installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced Rear 50 mm loads.
  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 22 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua stop hose (applicable models only) The aqua stop hose alerts users of a risk of water leaks.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 25: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
  • Page 26: Laundry Guidelines

    Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these Empty all the pockets of your laundry criteria: items • Care Label: Sort the laundry into • Metal objects such as coins, pins, and cottons, mixed fibres, synthetics, silks, buckles on clothing may damage other wools, and rayon.
  • Page 27 STEP 4 Prewash (if necessary) STEP 6 Apply a proper detergent type Select the Prewash option for the selected The type of detergent depends on the cycle if the laundry is heavily soiled. Do type of fabric (cotton, synthetic, delicate not use the Prewash option if detergent items, wool), colour, wash temperature, is manually added into the drum or if...
  • Page 28: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 29 3. Apply fabric softener to the softener compartment. Do not exceed the max line (A). 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION •...
  • Page 30 Before you start To use liquid detergent (applicable models only) First insert the provided liquid detergent guide in the main-wash compartment. Then, apply liquid detergent to the guide below the marked max line (A). NOTE • Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever (A).
  • Page 31: Operations

    Operations Control panel WW9*K6***** WW8*K6***** 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. 03 Temp. Press to change the water temperature for the current cycle. Press to change the rinse count for the current cycle.
  • Page 32 07 Smart Control washer using your mobile device. (For detailed information, refer to the “Samsung Smart Home app” section on page 41.) Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic.
  • Page 33: Simple Steps To Start

    Simple steps to start WW9*K6***** WW8*K6***** 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.
  • Page 34: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description & Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse COTTON count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, COTTON or shirts.
  • Page 35 Cycle Description & Max load (kg) • For bed spreads, bed sheets, bedding covers, etc. BEDDING • For best results, wash only 1 type of bedding and make sure the load weighs less than 2.0 kg. • For sheer fabrics, bras, lingerie (silk), and other DELICATES handwash-only fabrics.
  • Page 36 Operations Options Option Description • If this indicator turns on, the washing machine can be Smart Control controlled on a mobile device. • For badly soiled laundry. The operation time for each cycle is Intensive longer than normal. • This will add a preliminary washing cycle before the main Pre Wash wash cycle.
  • Page 37 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
  • Page 38: Special Features

    Operations Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause to stop operation. 2.
  • Page 39 • When using hot water for the wash, the Add Door may appear to leak water after opening and closing the Add Door. This is normal, simply because steam emerging from the open Add Door has cooled and formed water drops on the surface. •...
  • Page 40: Settings

    Operations Settings Sound On/Off Child Lock You can turn on or off the sound from the To prevent accidents by children, Child washing machine. Your setting will be kept Lock locks all buttons except for Power. even after restarting the machine. •...
  • Page 41: Samsung Smart Home App

    Preparation 1. To enable the app, you are required to enter your Samsung account. You will be guided in creating a Samsung account if you don't have one directly on the app. No other app is necessary for this purpose.
  • Page 42 • If you run the app without being logged in, you will see the Account guidance screen. Once logged in, you can change your account settings in Settings > Account. • Samsung smartphone users can automatically log into the app once registering their account in Settings.
  • Page 43 Samsung Smart Home Washing Machine app Control and monitor the washing machine both home and on the move. 1. Register the washing machine to the Samsung Smart Home app. 2. To enable remote control, turn on Smart Control on the washing machine.
  • Page 44 This offer is valid to anyone in receipt of this information. NOTE Hereby, Samsung Electronics, declares that this washing machine is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The official Declaration of conformity may be found at http://www.samsung.com, go to Support >...
  • Page 45: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum and to remove bacteria from it. 1. Press Power to turn on the washing machine. 2.
  • Page 46: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).
  • Page 47: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) using a coin or thin metal object.
  • Page 48: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 49 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 50 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 51 Detergent drawer 1. While holding down the release lever (A) inside the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4.
  • Page 52: Recovery From Freezing

    Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4.
  • Page 53: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. •...
  • Page 54 Troubleshooting Problem Action • Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door Does not drain and/ is closed.
  • Page 55 Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
  • Page 56: Information Codes

    - When the drum wash or drum drying cycle is running that does not involve additional laundry. If a problem persists, contact a local Samsung service centre. Information codes If the washing machine fails to operate, you may see an information code on the screen.
  • Page 57 Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor.
  • Page 58 The MEMS sensor is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. Check communications between the main and the inverter PBAs. • Depending on the state, the machine may automatically returns to normal operation.
  • Page 59 • Turn the machine off, and restart the cycle. • If the information code remains, contact a local Samsung service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English 59 WW6500K_EN_151229.indd 59...
  • Page 60: Specifications

    Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
  • Page 61: Protecting The Environment

    Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 62: Specification Sheet

    Specifications Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW9*K6***** WW8*K6***** Dimensions W600 x D550 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight 63.0 kg Wash and spin capacity...
  • Page 63 According to Regulation (EU) No. 1061/2010 “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Samsung Model Name WW9*K6***** WW8*K6***** Capacity Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A+++ Awarded an “EU Ecolabel award”...
  • Page 64: Information Of Main Washing Cycles

    Specifications Information of main washing cycles Residual Moisture Cycle Water Energy Temperature Capacity Model Cycles Time Content (%) Consumption Consumption (°C) (kg) (min) 1400 1200 (L/cycle) (kWh/Cycle) COTTON 0.36 0.51 WW9*K6***** 0.51 COTTON 0.65 SYNTHETICS 0.65 COTTON 0.33 0.48 WW8*K6***** 0.48 COTTON 0.54...
  • Page 65 Memo WW6500K_EN_151229.indd 65 2015-12-29 6:00:51...
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  • Page 67 Memo WW6500K_EN_151229.indd 67 2015-12-29 6:00:51...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 0330 SAMSUNG (7267864) www.samsung.com/uk/support EIRE 0818 717100 www.samsung.com/ie/support DC68-03649A-00 WW6500K_EN_151229.indd 68 2015-12-29 6:00:51...

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