For Inquiries, Call; Customer Service Center - Sharp SHV43 Notes On Usage

For inquiries, call:

Customer Service Center

For general information, charges, and operation assistance
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
0077-7-111
Pressing "zero" will connect you to an operator, after calling
"157" on your au cellphone.
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
For service cancelation procedure in case of loss or theft
Business hours: 24 hours (7 days a week)
From fixed-line phones:
0077-7-113
In case above numbers are not available, call toll-free:
0120-925-314
Repair and Delivery Service Center
For loss, theft or damage
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
From au cell phones:
157
area code not required
(except Okinawa)
(Okinawa)
From au cell phones:
113
area code not required
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.
(toll free)
(toll free)
(toll free)