Remote Control/Accessories; The Remote Control Does Not Operate - Sony Bravia OLED XR-55A90J Help Manual

4/7/2021
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to the Internet/Network
[152] Troubleshooting

Remote control/accessories

The remote control does not operate.

You want to disable the remote control backlight. (only remote controls that feature
backlight)
[153] Remote control/accessories | Remote control/accessories
The remote control does not operate.
Check if the TV is working properly
Press the power button on the TV to determine if the problem is with the remote control
or not. For the location of the power button, refer to the Reference Guide supplied with
the TV.
If the TV is not working, try resetting it.
If a full reset (restart) of the TV is required
Check if the remote control is working properly
Point the remote control at the remote control sensor located at the front of the TV.
Keep the remote control sensor area clear from obstacles.
Fluorescent light can interfere with remote control operation; try turning off any
fluorescent light.
Check that the orientation of each battery matches the positive (+) and negative (-)
symbols in the battery compartment.
Battery power may be low. Remove the remote control cover and replace the batteries
with new ones.
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
Help Guide
124/142