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NZ3000H-1
This wood appliance needs periodic inspection and repair. It is against United States federal regulations to operate this wood
appliance in a manner inconsistent with the operating instructions in this manual.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
SAFETY INFORMATION
WARNING
!
If the information in these instructions are not followed exactly, a fi re
or explosion may result causing property damage, personal injury or
death. Please read the entire manual before you install and use your
appliance. This heater has not been tested with an unvented gas log
set. To reduce risk of fi re or injury, do not install an unvented gas log
set into the heater.
- This heater can be very hot when burning.
- Combustible materials such as fi rewood, wet clothing, etc. placed
too close can catch fi re.
- Children and pets must be kept from touching the heater when it is
hot.
- The chimney must be sound and free of cracks. Before installing this
appliance, contact the local building or fi re authority and follow their
guidelines.
- Always operate this appliance with the door(s) or screen (where
applicable) tightly closed.
- Burn wood behind the log retainer directly on the fi rebricks.
- Do not use an elevated grate or otherwise raise the fi re.
- This appliance is designed to burn natural wood only. Higher
effi ciencies and lower emissions generally result when burning air
dried seasoned hardwoods, as compared to softwoods or to green
or freshly cut hardwoods.
- Do not start a fi re with chemicals or fl uids such as gasoline, engine
oil, etc.
- Do not burn trash or garbage, lawn clippings/waste, rubber,
waste petroleum products, paints or paint thinners/solvents, plastic,
materials containing asbestos, construction debris, railroad ties or
treated wood, manure or animal remains, salt water driftwood or
salted materials, unseasoned wood, coal, charcoal, coloured paper,
cardboard, plywood or particleboard. Burning these materials may
result in release of toxic fumes or render the appliance ineffective and
cause smoke.
- Do not let the appliance become hot enough for any part to glow
red.
Wood Stoves ONLY
- At least 14 squares inches (90.3 square centimeters) of outside air
must be admitted to the room or directly to the appliance through a
4" (101.6mm) diameter pipe.
- KEEP THE STOVE TOP TEMPERATURE BELOW 700°F (371°C).
Attempts to achieve heat output rates that exceed design
specifications can result in steel distortion and damage.
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
$10.00
ADD MANUAL TITLE
OPERATION MANUAL
CSA / OMNI
/ INTERTEK
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com
INSTALLATION AND
HIGH COUNTRY™ 3000H-1
ADD PRODUCT IMAGE
ADD PRODUCT IMAGE
ADD PRODUCT IMAGE
ADD PRODUCT IMAGE
U.S. ENVIRONMENTAL PROTECTION AGENCY (E.P.A.) CERTIFIED TO COMPLY
WITH 2020 PARTICULATE EMISSION STANDARDS USING CORD WOOD. THIS
APPLIANCE HAS BEEN TESTED BY POLYTESTS AND LISTED BY CSA GROUP TO
ADD SAFETY STANDARD INFORMATION
STANDARDS: ULC S629, ULC S610 & UL103 HT FACTORY BUILT APPLIANCES
& EPA QUALIFICATION (IF APPLICABLE)
AND TO ULC S640, ULC S639 & UL 1777 FOR STEEL LINER ASSEMBLIES FOR
SOLID FUEL BURNING MASONRY APPLIANCES AS REFERENCED INTO
IF INSTALLATION + OPERATION, ADD SERIAL
IF SEPARATE MANUALS, ADD "PLACE
BARCODE LABEL ON THE OWNER'S MANUAL"
LOGO
ENGLISH
FRENCH PG. 59
Product Name / Code
(MUST use title from Price Book)
Eco Solid Fuel Burning Zero
Clearance Appliance
PRODUCT NAME™
ADD ____ ILLUSTRATED
ADD ____ ILLUSTRATED
FOR INDOOR USE ONLY
40 CRF PART 60 SUBPART AAA.
NUMBER LABEL HERE
W415-2044 / B / 05.07.21
REFERENCE #: 161746

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Summary of Contents for Napoleon HIGH COUNTRY 3000H-1

  • Page 1 / INTERTEK BARCODE LABEL ON THE OWNER’S MANUAL” LOGO Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com $10.00 W415-2044 / B / 05.07.21...
  • Page 2 safety information WARNING • This appliance is hot when operated and can cause WARNING severe burns if contacted. • Any changes or alterations to this appliance or its controls can be dangerous and is prohibited. HOT GLASS WILL • Do not operate appliance before reading and CAUSE BURNS.
  • Page 3 safety information WARNING • Your appliance requires periodic maintenance and cleaning. Failure to maintain your appliance may lead to smoke spillage in your home. • Ashes must be disposed in a metal container with a tight lid and placed on a non-combustible surface well away from the home or structure until completely cool.
  • Page 4: Table Of Contents

    table of contents dimensions selecting wood general information operation appliance operation specifi cations general instructions bypass door catalyst rating plate information high effi ciency heating operating sounds, smells and characteristics 2.4.1 hot air gravity vent system (NZ220) 8 air control 2.4.2 central heating system (NZ62CH) fi...
  • Page 5: Dimensions

    1.0 dimensions dimensions W415-2044 / B / 05.07.21...
  • Page 6: General Information

    2.0 general information general information WARNING • This appliance and its components are designed to be installed and operated as a system. Any alteration to or substitution for items in this system, unless allowed by these installation instructions, will void the CSA Group listing and may void the product warranty.
  • Page 7: Rating Plate Information

    • This fireplace has not been tested with an unvented gas • Transporter les cendres dans un contenant incombustible possédant un couvercle étanche. 24 NAPOLEON ROAD. BARRIE, ONTARIO L4M 0G8 CANADA log set. To reduce risk of fire or injury, do not install an •...
  • Page 8: High Effi Ciency Heating

    general information high effi ciency heating The NZ3000H-1 is a high effi ciency appliance that may be operated as a standalone system, however, a blower is recommended to further enhance the effi ciency of the appliance. The NZ3000H-1 and its optional heat distribution systems cannot be connected to other duct systems. The NZ3000H-1 must be ducted independently when these installation options are used.
  • Page 9: Central Heating System (Nz62Ch)

    general information 2.4.2 central heating system (NZ62CH) May be used to heat rooms up to 50 feet (15.2m) from the appliance. A wall mounted thermostat located in the room to be heated controls the blower supplying warm air from the room containing the appliance. Consult with a heating specialist to ensure a proper duct layout for your home.
  • Page 10: Installation Planning

    installation planning 3.0 installation planning WARNING • Wear gloves, protective footwear and safety glasses for protection. • Carefully follow the instructions for assembly of the pipe and other parts needed to install the appliance. Failure to do so may result in a fi re, especially if combustibles are too close to the appliance or chimney and air spacers are blocked, preventing the free movement of cooling air.
  • Page 11: Outside Combustion Air

    installation planning outside combustion air Model NZ3000H-1 has the option of taking outside air directly into the appliance through the opening on the left hand side or taking inside air through the lower front grille or a combination of both. For inside air, push in the control slider.
  • Page 12: Fl Oor Protection

    installation planning fl oor protection ember strip and hearth extensions 3.3.1 WARNING • Hearth extensions are to be installed only as described to prevent high temperatures from occurring on concealed combustible materials. Hearth ember strips prevent burning or hot particles from inadvertently falling directly on combustible surfaces in the event the building should settle and disturb the original construction.
  • Page 13: Hearth Examples

    installation planning hearth examples FLUSH HEARTH FACEPLATE MIN. 1/4” (6.4mm) TILE OR MARBLE 20” MIN. (50.8cm) COMBUSTIBLE FLOOR EMBER STRIP MIN. 1” (25mm) CEMENT BOARD RAISED HEARTH FACEPLATE 20” MIN. (50.8cm) ” (125mm) COMBUSTIBLE FLOOR NON-COMBUSTIBLE MATERIALS EMBER STRIP SUCH AS CEMENT BLOCKS OR BRICKS RAISED APPLIANCE FACEPLATE...
  • Page 14: Installation

    installation 4.0 installation WARNING • Never install a single wall slip section or smoke pipe in a chase structure. The higher temperature of this single wall pipe may radiate suffi cient heat to combustible chase materials to cause a fi re. •...
  • Page 15: Typical Chimney Installation

    installation typical chimney installation RAIN CAP RAIN CAP RAIN CAP STORM COLLAR STORM COLLAR STORM COLLAR ROOF FLASHING ROOF FLASHING ROOF FLASHING 15 FT ATTIC INSULATION ATTIC INSULATION ATTIC INSULATION (4.6m) SHIELD SHIELD SHIELD MINIMUM 34 FT (10.4m) 15 FT 15 FT MAXIMUM (4.6m)
  • Page 16: Adding Chimney Sections

    installation adding chimney sections Add chimney sections, according to the manufacturer’s installation instructions. If the chimney system passes through an attic space, a rafter radiation shield or attic insulation shield is required. The chimney must extend at least 3ft (0.9m) above its point of contact with the roof and at least 2ft (0.6m) higher than any wall, roof or building within 10ft (3.1m).
  • Page 17: Offset Chimney Installation

    installation offset chimney installation WARNING • Chimney sections installed between an offset and return require structural support to reduce off-center loading and to prevent chimney sections from separating at the chimney joists. • The chimney should not be built with an offset angle in excess of 45° in Canada and 30° in USA. Do not combine offset chimney components to exceed these angles.
  • Page 18: Installing Fl Ashing And Storm Collar

    installation installing fl ashing and storm collar The following are generic installation instructions for installing the flashing around a chimney. Installation of all types of factory-built chimney systems is to be in accordance with the chimney manufacturer’s installation instructions. Remove the nails from the shingles above and to the sides of the chimney. Place the flashing over the chimney pipe and slide underneath the sides and upper edge of the shingles.
  • Page 19: Framing

    5.0 framing framing WARNING • In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the appliance body, it is recommended that the walls of the appliance enclosure be “fi nished” (ie. drywall/sheetrock), as you would fi...
  • Page 20: Minimum Enclosure Clearances

    framing minimum enclosure clearances ” (749MM) 6” (152MM) 6” (152MM) 42” (1067MM) ” (1913MM) ” (749MM) 6” (152MM) 42” (1067MM) 6” 54” (1372MM) (152MM) A minimum of 6” (62mm) is required to combustibles from the side of the appliance. note: When constructing the enclosure, allow for fi...
  • Page 21: Finishing

    6.0 fi nishing fi nishing WARNING • Ventilation openings are required in enclosures up to 96” (244cm) high. They are recommended for all enclosures above 84” (213.4cm), combustible fi nishing materials may be used on the front face. • Use only a non-combustible material to fi nish the face of the appliance. A non-combustible material such as cement board is required for this purpose.
  • Page 22: Ventilation Openings

    fi nishing ventilation openings 12" (305MM) MAXIMUM 84" MINIMUM ENCLOSURE HEIGHT WITH VENTILATED ENCLOSURE. SEE VENTILATION SIZE REQUIREMENTS. 12" (305MM) MAXIMUM MINIMUM 40 SQUARE INCHES (1016MM) OF VENTILATION OPENING REQUIRED, BOTH AT THE TOP AND BOTTOM OF THE ENCLOSURE. note: As an alternate to grates, a 1”...
  • Page 23: Baffl E Installation

    fi nishing baffl e installation WARNING • Operation of the appliance without the baffl es can result in excessive temperatures that could damage the appliance, chimney and the surrounding enclosure. • During shipping, the catalyst may have shifted from its proper location. Prior to initial burn, ensure the catalyst is correctly installed.
  • Page 24: Faceplate Installation

    fi nishing faceplate installation template removal 6.3.1 Remove the screws and template, discard only the template once all the Template facing material has been installed. Retain the screws for installing the faceplate. faceplate, hinge, ash lip and air control arm installation 6.3.2 WARNING •...
  • Page 25: Door Installation

    fi nishing door installation 6.3.3 Left Door Right Door 1. Install the left door handle through the left door 2. Install the right door handle through the right door assembly. Secure using the lock washer and nut assembly. provided. Install the three fl at washers and the door latch as illustrated.
  • Page 26: Door Gap Adjustment

    fi nishing door gap adjustment 6.3.4 The door gap for the NZ3000H-1 (see graphic below) can be set by adjusting the hinges of each door (x4). Each hinge contains a set screw located on the side of the hinge. Loosen the set screw and turn the slotted hinge pin to create an even gap.
  • Page 27: Catalyst Temperature Monitor Installation

    fi nishing catalyst temperature monitor installation 6.3.5 WARNING • It is important to install the catalyst temperature monitor prior to framing in the appliance completely. Before installing the new catalyst temperature monitor, determine how the existing catalyst temperature monitor is mounted.
  • Page 28 fi nishing Installing the Catalyst Temperature Monitor Slide the catalyst temperature monitor into the bracket and attach with screws (supplied). Setting depth of probe Slide collar onto probe. Set the depth to 3.5” and secure with set screw. Wire routing Liberally spread stove cement (not supplied) along the bottom of depth gauge.
  • Page 29 fi nishing Insert the probe on an angle and gradually straighten Slide the straightened probe into the hole. the probe so that it aims down. Ensure the catalyst temperature monitor indication light Attach the bracket to the ash lip with screw (provided). is visible through the lower trim.
  • Page 30: Optional Nz64 Blower Installation

    fi nishing optional NZ64 blower installation WARNING • All wiring should be done by a qualifi ed electrician and shall be in compliance with local codes and with the current National Electric Code ANSI / NFPA No. 70-Current (in the United States), or, with the current C22.1 Canadian Electric Code (in Canada).
  • Page 31 fi nishing BLOWER INSTALLATION note: Consideration should be made for blower location as the closer to the appliance, the greater the air fl ow noise will be. Blower may be installed on either side of the appliance. A. Position the blower to an inside or outside wall into a framed opening 12 3/8”...
  • Page 32 fi nishing Blower Fan Main Power Supply Connections Neutral - Removing the junction box cover on the blower exposes 3 coloured wires: Pressure Switch One black wire - connects to power By-Pass “L2” (neutral lead). By-Pass Thermodisc (Summer Switch) By-Pass Not supplied One green wire Blower...
  • Page 33: Selecting Wood

    7.0 selecting wood selecting wood WARNING • This appliance is designed to burn natural wood only. Do not burn treated wood, coal, charcoal, coloured paper, cardboard, solvents or garbage. This appliance has not been tested with an unvented gas log set. To reduce risk of fi...
  • Page 34: Operation

    operation 8.0 operation WARNING • The wood heater has a preset minimum low burn rate that must not be altered. It is against United States Federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with instructions in this manual.
  • Page 35: Bypass Door

    operation bypass door The bypass door is an internal mechanism that allows the exhaust products to travel through an obstrusive path to the fl ue prior to engaging the catalyst. The bypass door is operated by pulling the bypass rod located on the right side of the appliance out and down until it catches and remains open.
  • Page 36: Catalyst

    operation catalyst This catalytic heater is equipped with a temperature probe to monitor catalyst operation. The catalyst is an integral part of this appliance. It is imperative to inspect and maintain the catalyst to help sustain optimal effi ciency and emission levels. Catalyst operating temperatures range from 500ºF to 1,400ºF (260ºC to 760ºC); operating the appliance with the catalyst temperature above the maximum for a prolonged period will cause permanent damage.
  • Page 37: Fuel Loading And Burn Cycle

    operation fuel loading and burn cycle WARNING • Burn wood behind the log retainer directly on the fi rebricks. Do not use elevated grate or otherwise raise the fi re. • Do not store wood within appliance installation clearances or within the space required for re-fueling and ash removal.
  • Page 38: Lighting A Fi Re

    operation lighting a fi re WARNING • Always operate this appliance with the door closed and latched except during start up and re-fueling or unless otherwise noted with compatible Wolf Steel approved accessories. Burning your appliance with the doors open or ajar creates a fi re hazard that may result in a house and/or chimney fi re. Always wear gloves to prevent injury.
  • Page 39 operation D. To maintain a brisk fi re, a hot E. Slowly add larger wood (2x4 size When the fi re seems to be at its pieces). Lay the pieces lengthwise coal bed must be established peak, medium sized logs may from side to side in the hot and maintained.
  • Page 40: Smoking

    operation smoking A properly installed appliance should not smoke. If yours does, check the following: • Has the chimney had time to get hot? • Is the smoke passage blocked anywhere in the appliance, chimney connector or chimney? • Is the room too airtight and the air intake not connected to the outside? Try with a window partly open. •...
  • Page 41: Maintenance

    9.0 maintenance maintenance ash removal procedures WARNING • Improper disposal of ashes results in fi res. Do not discard ashes in cardboard boxes, dump in backyards, or store in garages. • If using a vacuum to clean up ashes, be sure the ashes are entirely cooled. Using a vacuum to clean up warm ashes could cause a fi...
  • Page 42 maintenance WARNING • Always check the wood heater has been cooled suffi ciently before attempting to change any components within the fi rebox. Locate the ceramic fi bre baffl e. Slide baffl e forward and down to remove. Locate the catalyst shield. Move perforated catalyst shield up and over shoulder bolts.
  • Page 43 maintenance Slide the catalyst forward and out. The steel tabs are Grab the steel tabs located on either side of the friction held and will separate from the catalyst when catalyst. pulled out. Holding the steel tabs located on either side of the catalyst, slide the new catalyst into the cavity.
  • Page 44: Creosote Formation And Removal

    maintenance creosote formation and removal When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled moisture to form creosote. The creosote vapors condense in the relatively cooler chimney fl ue or a slow-burning fi re. As a result, creosote residue accumulates on the fl...
  • Page 45: Chimney Cleaning

    maintenance chimney cleaning WARNING • See chimney manufacturer’s installation instructions for cleaning and inspection instructions. Both the chimney and the appliance must be inspected and cleaned if necessary at least once a year. For serious wood burners, chimney cleaning must be done as needed to avoid chimney fi res; the venting systems for controlled combustion appliances may need cleaning as often as once a month.
  • Page 46: Cast Iron Door Glass And Gasket Replacement

    maintenance cast iron door glass and gasket replacement Remove the doors from the appliance (if necessary, refer to your door installation instructions). Place the doors face down on a protected surface to avoid any damages. INSTALLATION INSTRUCTIONS FOR THE RIGHT DOOR: A.
  • Page 47: Internal Gasket Replacement

    maintenance internal gasket replacement WARNING • All internal components are heavy. It is recommended to provide support for components where needed when installing. It is recommended that the gaskets of your appliance be replaced every 6-10 years or when stove emissions seem to increase.
  • Page 48 maintenance Remove nuts and bolts on either side of appliance Lower baffl e. while supporting the baffl e. Open door to baffl e. Remove gaskets A, B, and C. Replace gaskets A, B, and C. Secure with stove Locate Gasket D. cement (not supplied).
  • Page 49 maintenance Open dilution door and remove gasket. Apply new gasket using stove cement (not supplied) to secure. This is to prevent the ends from fraying and locking the gasket into position of the gasket groove. After installing gaskets, follow Steps 1-8 in reverse to reinstall components. Ensure smooth operation of bypass door.
  • Page 50: Care Of Glass

    maintenance care of glass WARNING • Do not clean glass when hot! Do not use abrasive cleaners to clean glass. If the glass is not kept clean, permanent discolouration and/or WARNING blemishes may result. Normally a hot fi re will clean the glass. The most common reasons for dirty glass include: HOT GLASS WILL CAUSE BURNS.
  • Page 51: Nz64 Blower Replacement

    maintenance 9.12 NZ64 blower replacement A. Remove the grill and fi lter by removing the 2 securing screws. B. Remove the nut securing the blower bracket to the housing. C. Lift the handles to pull the blower and bracket off of the stud. D.
  • Page 52: Replacement Parts

    10.0 replacement parts maintenance WARNING • Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury. Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor.
  • Page 53 replacement parts Items may not appear exactly as illustrated. W415-2044 / B / 05.07.21...
  • Page 54: Troubleshooting

    troubleshooting 11.0 troubleshooting 11.1 general troubleshooting symptom problem test solution Smoke enters the Cold air blockage in Burn a piece of newspaper to establish a draft. room during start-up chimney. Closed doors. If the fl ame is not getting enough air, fi rst make sure the air control is open.
  • Page 55: Catalyst Troubleshooting

    troubleshooting Appliance smoking. Has the chimney had time to get hot? Is there adequate supply of combustion air? Is the outside air damper opened? Is the smoke passsage blocked anywhere in the appliance or chimney? Is the smoke fl ow impeded by too long of a horizontal pipe or too many bends? Is it a weak draft perhaps caused by a leaky chimney, a cold outside chimney, too short a chimney, or a chimney too close to a tree or a...
  • Page 56: Warranty

    During the fi rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price.
  • Page 57 1. Name, address, telephone # and e-mail. 2. Copy of original appliance purchase invoice. All claims must be sent to and through an authorized Napoleon Dealer. Damage to the catalytic combustor due to mishandling when removing, cleaning, or inspecting is not covered.
  • Page 58 NAPOLEON CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS 7200, Route Transcanadienne, Montréal, Québec H4T 1A3 24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8 214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8 103 Miller Drive, Crittenden, Kentucky, USA 41030 De Riemsdijk 22, 4004 LC Tiel, The Netherlands Phone: 1-866-820-8686 napoleon.com...

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