Service Information - Lenovo ThinkVision P27q-20 User Manual

Service information

Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,
improper installation, usage not in accordance with product specifications and instructions, natural
or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
● Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a
moving screen saver or power management.
● Physical damage to covers, bezel, base and cables.
● Scratches or punctures on monitor screens.
Getting further help
If you still can't solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix A, "Service and
Support" on page A-1.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for model
61EA-GAR6-WW.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description
5D10W84771 P27q-20-27 inch FRU Monitor
P27q-20 USB Type-B
5C10W84772
to A cable 1.8m
5C10W84773 P27q-20 DP cable 1.8m
P27q-20 HDMI cable
5C10W84768
1.8m
P27q-20 - FRU Stand
5SE0W84774
and Base
Machine Type
colour
Model (MTM)
Raven Black 61EA-GAR6-WW
Raven Black 61EA-GAR6-WW
Raven Black 61EA-GAR6-WW
Raven Black 61EA-GAR6-WW
Raven Black 61EA-GAR6-WW
Reference information 3-7