Honeywell MS3780 Fusion Setup/Service Instructions
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Honeywell MS3780 Fusion Setup/Service Instructions

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Introduction
Purpose
This manual provides instructions for programming the Honeywell
for use with Gilbarco
This scanner does not support the Passport Age Verification feature. If you want to utilize
Age Verification, you must refer to MDE-5557 Honeywell Xenon
Setup/Service Instructions. The Honeywell Xenon Scanner is the only 2D scanner tested
and approved by Gilbarco.
Table of Contents
Topic
Introduction
Important Safety Information
Programming Information
Fusion Scanner
Maintenance
Site Visit
Troubleshooting G-SITE Scanner Errors
Troubleshooting Passport Scanner Errors
Programming the Honeywell MS3780 Fusion Scanner
Scanning Items
Parts List
The following parts are included in the Honeywell Fusion Scanner Kit (PA02710403):
Item
1
2
3
4
MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021
equipment.
®
IMPORTANT INFORMATION
Description
Scanner, Hand-held
Gender Mender
Connector, Jack Screw (Female)
Cable, Work Area, 6 feet
Honeywell
Setup/Service Instructions
Scanner
™
Page
1
5
7
9
15
16
18
19
20
39
Part Number
Quantity
Q12651-21
1
Q13180-35B
1
Q10437-02
1
Q13850-06
1
MDE-4636C
MS3780 Fusion Scanner
®
July 2021
MS3780 Fusion Scanner
®
Page 1

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Summary of Contents for Honeywell MS3780 Fusion

  • Page 1 This scanner does not support the Passport Age Verification feature. If you want to utilize  Age Verification, you must refer to MDE-5557 Honeywell Xenon Scanner ™ Setup/Service Instructions. The Honeywell Xenon Scanner is the only 2D scanner tested and approved by Gilbarco. Table of Contents Topic Page...
  • Page 2 Figure 1: G-SITE System Connections Diagram ™ G-SITE System Hand-held Scanner  (Q12651-21) Gender Mender  (Q13180-35 or 35B) Work Area Cable Scanner Port (Q13850-06) Power Supply (Q12651-20) Page 2 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 3 COM 12 Scanner Ports on Rear of PX60 M09747B010A Scanner Q13850-06 Q13180-35B Related Documents Document Number Document Title GOLD Library MDE-5557 Honeywell Xenon Scanner Setup/Service Instructions POS Peripheral Devices MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 3...
  • Page 4 Occupational Safety and Health Administration Programmable Logic Controller Price Look Up Point of Sale Random Access Memory Read Only Memory Request to Send Universal Product Code Universal Serial Bus Visible Laser Diode Page 4 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 5 • Use of safety tape, cones or barricades at the affected unit(s) DEF is non-flammable. Therefore, explosion and fire safety • A total electrical shut-off of the affected unit(s) warnings do not apply to DEF fluid lines.No Open Fire. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 5...
  • Page 6 Subpart S of 29 CFR Part regulations for these requirements. 1910 - Electrical Hazards, 29 CFR Part 1910.333 contains specific Lockout/Tagout provision for electrical hazards. Page 6 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 7 Programming Information Programming Information Important Programming Notes • To program the Honeywell MS3780 Fusion Scanner, scan the barcodes found in this manual from “Sheet 1” page 20 through “Sheet 19” page CAUTION If the scanner is connected to a Passport system, do not scan “Sheet 11”...

  • Page 8: Table Of Contents

    For G-SITE systems, cycle the console power before testing the scanner to ensure proper operation. ~ OR ~ For Passport systems, stop and restart the Passport application using the System Maintenance toolbar to ensure proper operation. Page 8 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 9 Fusion Scanner Fusion Scanner The Honeywell MS3780 Fusion Scanner is a hand-held, omnidirectional barcode scanner with  single-line scanning capabilities. The omnidirection mode is useful for general barcode reading. The single-line scanning mode is useful when scanning menus (sheets with multiple barcodes) or programming the scanner.
  • Page 10 When the scanner is returned to the stand, it will automatically revert to the most recent scan pattern selected during an in-stand operation. Press and release the mode select button again, to reactivate the primary scan pattern. Page 10 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 11 This indicates that the single code configuration has successfully configured the scanner. Three Beeps - on power up This is a failure indicator. Refer to “Failure Mode Indicators” page MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 11...
  • Page 12 This indicates that the scanner is in the program mode. A razzberry tone indicates that an invalid barcode has been scanned in this mode. Steady Amber LED Indicates that the CodeGate is not active (in-stand default). Page 12 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 13 A continuous razzberry tone on power up indicates that there has been an electronic failure and must be replaced. Three Beeps - on Power up This indicates that the non-volatile memory that holds the scanner configuration has failed and must be replaced. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 13...
  • Page 14 Fusion Scanner Troubleshooting Guide The following guide is for reference purposes only. Contact a Honeywell representative at  1-800-ID-METRO or 1-800-436-3876 to preserve the limited warranty terms. Symptoms Possible Cause(s) Solution All Interfaces The unit has no LEDs, beeper or No power is being supplied to the Check the transformer, outlet, and power strip.
  • Page 15 Before the scanner stopped working, did the cashier have to scan an item several times before the scanner detected an item? If the message “UPC/PLU Scan Error” appears, expect a hardware problem. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 15...
  • Page 16 Perform “Test 1” page 15 on the existing scanner. If the scanner fails the test, replace the scanner. If the scanner passes the test, proceed to step 3. Page 16 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 17 If the scanner fails the test, proceed to step 7. Replace the console I/O strip board. Perform the “Scanner Tests” page 15 with the existing scanner. If the scanner fails the tests, repeat steps to 7. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 17...
  • Page 18 To troubleshoot this error, verify if the tax rate/table assignments are correct in the G-SITE system or Back Office PC. Page 18 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 19 (transmit data from scanner), and Pin #5 must be set to Signal Ground. Verify if cables are connected and seated properly. Verify if the scanner programming options are set correctly. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 19...

  • Page 20: Sheet 1

    Programming the Honeywell MS3780 Fusion Scanner Programming the Honeywell MS3780 Fusion Scanner Barcode Sheets Sheet 1 Enter/Exit Configuration Mode Page 20 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 21: Recall Defaults

    Programming the Honeywell MS3780 Fusion Scanner Sheet 2 Recall Defaults MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 21...

  • Page 22: Disable Code 128

    Programming the Honeywell MS3780 Fusion Scanner Sheet 3 Disable Code 128 Page 22 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 23: Disable Code 93

    Programming the Honeywell MS3780 Fusion Scanner Sheet 4 Disable Code 93 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 23...

  • Page 24: Disable Codabar

    Programming the Honeywell MS3780 Fusion Scanner Sheet 5 Disable Codabar Page 24 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 25: Disable Interleaved 2 Of 5 (Itf)

    Programming the Honeywell MS3780 Fusion Scanner Sheet 6 Disable Interleaved 2 of 5 (ITF) This is for all MOCs except 76 ® Enable Interleaved 2 of 5 (ITF) This is for 76 ONLY! MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 25...

  • Page 26: Disable Code 39

    Programming the Honeywell MS3780 Fusion Scanner Sheet 7 Disable Code 39 Page 26 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 27: Transmit Upc-A Check Digit

    Programming the Honeywell MS3780 Fusion Scanner Sheet 8 Transmit UPC-A Check Digit MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 27...

  • Page 28: Transmit Upc-E Check Digit

    Programming the Honeywell MS3780 Fusion Scanner Sheet 9 Transmit UPC-E Check Digit Page 28 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 29: Even Parity

    Programming the Honeywell MS3780 Fusion Scanner Sheet 10 Even Parity MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 29...

  • Page 30: 2400 Baud Rate

    Do not scan this sheet if the scanner is connected to a Passport system. The Passport system uses default 9600 baud rate. Scanning this sheet with a scanner connected to a Passport system will cause scanner communication failure. Page 30 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 31: Stop Bit

    Programming the Honeywell MS3780 Fusion Scanner Sheet 12 1 Stop Bit MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 31...

  • Page 32: Enable Upc Prefix Id

    When enabled, the scanner will transmit a Prefix ID before any UPC/EAN barcode. Note: Do not use if the scanner is connected to a Passport System running V20.04 or later. Page 32 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 33: Disable Lf Suffix

    Programming the Honeywell MS3780 Fusion Scanner Sheet 14 Disable LF Suffix Disables the Line Feed Suffix. The scanner will not transmit line feed after each barcode. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 33...

  • Page 34: Expand Upc-E To 12 Digits

    Notes: 1) The only time this sheet must be scanned is if the Back Office software program supports expanded UPC recognition. 2) The Envoy BOS requires Expanded UPCs. Page 34 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 35: Convert Upc-A To Ean-13

    This option is required when you are interfacing Envoy BOSs with G-SITE POS systems. It is not required by Passport systems. Notes: 1) Most sites must not scan this sheet. 2) For more information, refer to “Important Programming Notes” page MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 35...

  • Page 36: No Power Save Mode

    This option disables the power save mode on the scanner. If this sheet is not scanned, it may take an extended period of time for the scanner to “wake up” when an item is scanned. Page 36 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

  • Page 37: Disable Codegate Out Of Stand, Primary Pattern Active

    Scanning this sheet will DISABLE the CodeGate button when the MS3780 Fusion Scanner is removed from its stand. The operator will not be required to press the CodeGate button to scan an item. This will allow the MS3780 Fusion Scanner to operate like the MS6720 Hand-held and MS7120 Orbit Scanners.

  • Page 38: Enter/Exit Configuration Mode

    Programming the Honeywell MS3780 Fusion Scanner Sheet 19 Enter/Exit Configuration Mode Page 38 MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...
  • Page 39 With the scanner removed from the stand, point the scanner at the barcode of the item to be scanned. Press CodeGate on the back of the scanner. The scanner reads the barcode of the item. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021 Page 39...
  • Page 40 © 2021 Gilbarco Inc. 7300 West Friendly Avenue · Post Office Box 22087 Greensboro, North Carolina 27420 Phone (336) 547-5000 · http://www.gilbarco.com · Printed in the U.S.A. MDE-4636C Honeywell® MS3780 Fusion Scanner Setup/Service Instructions · July 2021...

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