Samsung DB10E-TPOE User Manual
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Samsung DB10E-TPOE User Manual

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User Manual
DB10E-T
DB10E-POE
DB10E-TPOE
The color and the appearance may differ depending on the product, and
the specifications are subject to change without prior notice to improve the
performance..

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Summary of Contents for Samsung DB10E-TPOE

  • Page 1 User Manual DB10E-T DB10E-POE DB10E-TPOE The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance..

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Remote Control (RS232C) Connection using an HDMI Cable Cable Connection Connection using an HDMI-DVI Cable Copyright Connection Connecting to a Video Device Control Codes Safety Precautions Connection Using an HDMI-DVI Cable Symbols Connection Using an HDMI Cable Cleaning Connecting the LAN Cable Storage...
  • Page 3 Table of contents Screen Adjustment Available features in the Player page Zoom/Position Player page Settings menu Picture Off When Content is Running Picture Mode File Formats Compatible with Player Reset Picture Backlight / Contrast / Brightness / File Formats Compatible with Videowall Sharpness / Color / Tint (G/R) Schedule Color Temperature...
  • Page 4 Table of contents System Equalizer Energy Saving Screen Lamp Schedule Dolby Digital Comp Accessibility No Signal Power Off Menu Transparency Auto Power Off Speaker Settings High Contrast Sound Output Temperature Control Enlarge Auto Volume Device Manager Setup Keyboard Settings Reset Sound Initial settings (System) Mouse Settings Touch Control...
  • Page 5 A Product damage caused by customer's fault 160 Contact Samsung Troubleshooting Guide Others Go to Home Optimum Picture Quality and Requirements Before Contacting Samsung Afterimage Burn-in Prevention Customer Service Center Reset All Optimum Picture Quality Testing the Product Prevention of Afterimage Burn-in Checking the Resolution and Frequency Check the followings.

  • Page 6: Before Using The Product

    © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. colored stains on the product. ―...

  • Page 9: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 10 SAMSUNG • Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the power Do not lift or move the product by pulling the power cord or any cable. and disconnect the power cord. Then contact the Samsung Customer Service Center.
  • Page 12 • A fire or electric shock may result. objects on top of the product. • Contact Samsung Customer Service Center for repairs. • Be sure to power off the product and disconnect the power cord Do not put DC power adapters together.
  • Page 13 Do not put the DC power adapter near to any heating apparatus. Store small accessories out of the reach of children. Otherwise, a fire may result. • Keep the DC power adapter in a well-ventilated area. Do not place heavy objects on the product. •...

  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components ― Components may differ in different locations. - Contact the vendor where you purchased the product if any components are missing. - The pictures may look different from the actual components. Warranty card Quick setup guide Regulatory guide Power cord...

  • Page 15: Parts

    Parts ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description Control Panel ― Model DB10E-T is only supported. Speaker Speaker Use this button for turning the Display on and off. Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.

  • Page 16: Reverse Side

    PoE+(Power over Ethernet) port on the product from the PSE (Power Sourcing Equipment). Connects to MDC using a LAN cable. ― Models DB10E-POE and DB10E-TPOE are only supported. ― To install the monitor using the STAND BAR, purchase and use the type of LAN cable shown in...

  • Page 17: Anti-Theft Lock

    Anti-theft Lock Spacer logo ― An anti-theft lock allows you to use the product securely even in public places. Do not pull on the spacer logo using force. The logo may tear or break off. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

  • Page 18: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power off the product.
  • Page 19 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. HDMI Manually select a connected input source from HDMI.

  • Page 20: Before Installing The Product (Installation Guide)

    A temperature is kept below 35 C. Figure 1.1 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Center for further details. Plane view Minimum 40 mm Ambient temperature: Under 35 C ―...

  • Page 21: Using The Stand-Bar

    Using the STAND-BAR ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Keep the product upright. Do not lay it down. Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.

  • Page 22: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 23: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 24 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Color Signal ---------- (3.5ø) White and orange Orange...
  • Page 25 Cross LAN cable (PC to PC) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...

  • Page 26: Connection

    Connection RJ45 RJ45...

  • Page 27: Control Codes

    Command type Command Value range Control Codes Video Wall On 0x84 Viewing control state (Get control command) Video Wall User Control 0x89 Header Command Data length Checksum • All communications take place in hexadecimals. The checksum is calculated by adding up all 0xAA Command type values except the header.
  • Page 28 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 29 Input source control 0x24 HDMI2_PC • Function 0x25 DisplayPort The input source of a product can be changed using a PC. ― DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to • Viewing input source state (Get Input Source Status) "Get"...
  • Page 30 Screen mode control • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 31 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 32 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 33 Video Wall On • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 34 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 35 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Ack Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo •...

  • Page 36: Using A Touchscreen Monitor

    Chapter 03 Using a touchscreen monitor Models DB10E-T and DB10E-TPOE are only supported. Touchscreen monitor Read below before using the product • Take extra care to ensure an electrical substance does not contact the screen. The screen may not function properly if there is static.

  • Page 37: Requirements

    Requirements Compatible operating systems Mouse Digitizer Gestures Plug & Play Mouse Digitizer Gestures Plug & Play (Single) (Multi) (Single) (Multi) Windows Linux Ubuntu 10.04 32/64bit Win 8.1 (3.16.1) 10.10 Win8 Professional 32/64bit 11.04 Enterprise 11.10 Win7 Ultimate 32/64bit 12.04 Enterprise 12.10 Professional 13.04...

  • Page 38: Connecting The Touchscreen Monitor

    Connecting the touchscreen monitor Connecting to a PC Connect your PC to the product using a HDMI or HDMI-DVI cable. ― Connecting parts may differ in different products. Connecting the devices using a HDMI cable Connecting the devices using a HDMI-DVI cable HDMI IN...

  • Page 39: Connecting To A Laptop Or Tablet Pc

    Connecting to a laptop or tablet PC Connect the power cable from the product to the power outlet. A laptop or tablet PC can be connected to the product using the same method when connecting a After the power supply is connected, the product automatically detects and switches to the desktop PC.

  • Page 40: Configuring The Touchscreen Monitor Settings

    Configuring the touchscreen monitor settings To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product. ― First connect the touchscreen monitor before configuring the following settings. ― The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings. Calibrating a monitor Go to Tablet PC Settings using the appropriate method according to the system configuration as shown below.

  • Page 41: Calibration

    Calibration ― Instructions below are for Windows 8. The same method applies to both Windows 7 and Windows 8. ― After changing the Picture Size from the OSD menu, you may need to calibrate the picture settings again. ― In the occurrence of an error during calibration, go to Tablet PC Settings the Display tab.
  • Page 42 Select the product from Display under Display options. Next, select Calibrate. After calibration is complete, the message Do you want to save the calibration data? appears. Select Yes to save changes. Digitizer Calibration Tool Do you want to save the calibration data? The touchscreen monitor has been calibrated successfully.

  • Page 43: Controlling The Screen

    Controlling the screen Drag Touchscreen gestures Using touchscreen gestures is similar to using a mouse. Lightly touch and drag in any direction on the screen. Use this gesture to move in a specific direction on a web page, map or photo. ―...

  • Page 44: Notes

    Flick Notes • To increase the touch input accuracy, enlarge the font or icons. • In touchscreen control mode, use of the remote control when precise clicks or inputs are required is more effective. Flick your finger on the screen as shown in the image. Use this gesture to go to the previous or next picture or web page.
  • Page 45 ― Touching and holding on the screen when the product is turned on displays Buttons Description the administrator menu. Adjust the Volume. ― If touchscreen control is not available Volume System → Touch ― Select From the menu screen, use the remote control to go to Volume from the administrator menu.

  • Page 46: Connecting And Using A Source Device

    Chapter 04 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 47: Connection Using An Hdmi-Dvi Cable

    Connection using an HDMI-DVI Cable Connecting to a Video Device After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. • Do not connect the power cable before connecting all other cables. →...

  • Page 48: Connection Using An Hdmi Cable

    Connecting the LAN Cable Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ― Connecting parts may differ in different products. • For better picture and audio quality, connect to a digital device using an HDMI cable. •...

  • Page 49: Changing The Input Source

    Using the remote control Source Options • SOURCE → Source → TOOLS → Edit Name → ENTER E Using touchscreen control mode (Models DB10E-T and DB10E-TPOE are only supported.) MagicInfo S Screen Mirroring HDMI • Administrator menu → Source → Source →...

  • Page 50: Using Mdc

    Chapter 05 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. MDC Program Installation/Uninstallation Installation progress will be displayed.

  • Page 51: Connecting To Mdc

    Connecting to MDC Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ―...

  • Page 52: Home Feature

    Chapter 06 Home feature → This feature is provided in Support Go to Home. Accessible using the HOME button on the remote control. Player ― To use the Player feature, set Play via MagicInfo in System. Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods.

  • Page 53: Approving A Connected Device From The Server

    Approving a connected device from the server Select Device from the top menu bar. Approving the Lite server • Set MagicInfo Mode Lite Server Network Settings. Approve and use the Lite server now. ― First configure the server Network Settings before device approval.
  • Page 54 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>. ―...
  • Page 55 Approving the Premium server Select Device from the top menu bar. • Set MagicInfo Mode Premium Server Network Settings. Premium Approve and use the server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device. Select Premium from the menus on the left.
  • Page 56 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's manual>.

  • Page 57: Network Channel

    Network Channel Device : All Content : All Sort By : File Name Options Player 1 / 4 item(s) Browse and play content stored in the selected device. Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen.

  • Page 58: Available Features In The Player Page

    Available features in the Player page Player list page provides the following features. Device • Internal Select either to search for a desired device list. Internal Content • Select a content type as criterion to search for a desired content list. Video Image Flash...

  • Page 59: Player Page Settings Menu

    Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal SD Card • Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled channels Picture Size is set to Video...
  • Page 60 Default Content This default content will be displayed if you run a channel while no Programs are scheduled on the channel. None My Templates • Safely Remove Safely removes USB memory Reset Settings Restore all the values under to the default when the product was purchased.

  • Page 61: When Content Is Running

    When Content is Running Press the INFO button on the remote control. Current Time • Type : Type of channel currently playing • Viewing the details of the content that is running ― Only applicable during Network Channel Local Channel playback.
  • Page 62 Changing the settings for the content that is running Press the TOOLS button on the remote control during content playback to configure settings such as Picture Mode Sound Mode. Playlist • View a list of content items currently playing. Music •...

  • Page 63: File Formats Compatible With Player

    File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be • Ensure a distributed folder (content / schedules) exists in Internal memory.
  • Page 64 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP *.3gp MPEG(MP3) *.vro...
  • Page 65 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate • Compatible image file format : JPEG, PNG, BMP larger than the rate specified in the table above • Content with a resolution larger than the ―...
  • Page 66 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 and • Compatible document file formats • Compatible document file formats older versions are supported. - Extension : ppt, pptx - Extension : pdf • Flash Animation - Version : Office 97 ~ Office 2007 •...
  • Page 67 WORD Template files • Compatible document file formats • Creation/editing/playback are only available in • Supported in Network Channel Local Template. Channel - Extension : .doc, .docx - Version : Office 97 ~ Office 2007 • Compatible document file formats - Extension : .lfd •...

  • Page 68: File Formats Compatible With Videowall

    File Formats Compatible with Videowall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Compatible image file format : Jpeg, bmp, png • Content with a resolution larger than the resolution specified in the table •...
  • Page 69 Restrictions • Only one video (Video) file can be played per client. ― Different content files can be played on the displays of a video wall. Two video (Video) files cannot be played on a single display of a video wall. Available Not available Available...

  • Page 70: Schedule

    Schedule Available features in the Schedule page Schedule page provides the following features. → → ENTER E HOME Schedule Type • - Local: Add or edit schedules. - Network: View the network schedule configured on the server. Schedule Device : Internal Options Type : Local Device...
  • Page 71 Configuring channel schedules Play media content such as videos, photos and music at a desired time. Select a channel to configure. Select video, music and photo content you want to apply to the channel schedule. (Start Time Stop Time) Set the time to play the schedule. Change the channel schedule name, and then select a destination folder to save to.

  • Page 72: Template

    Template Available features in the Template page Create unique content using templates. It is easy to create content. Simply change images and text in a template. HOME → Template → ENTER E Sort the template list using the following criteria. Market •...
  • Page 73 Entering text Inserting content such as videos, photos and PDF files Create Template Create Template Press the volume button on the remote to change the font size. Select in the editable zone to add content or edit the existing text. Select in the editable zone to add content or edit the existing text.
  • Page 74 Preview Configure Template Name and Storage. Save Duration 23:59:59 Template Name Template01 Template preview is running. It will disappear Storage Internal after 20 seconds. Save Cancel New town interior design Save Press the button to finish creating the content. Sustainble evolution unfolods tomorrw’s design Preview the created template using the Preview feature.

  • Page 75: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. When a duplicate file is not found on the external storage device HOME →...

  • Page 76: Id Settings

    - The displayed image may differ depending on the model. Select a method to connect to MDC to receive the MDC signal. RS232C cable • Communicate with MDC via the RS232C-stereo cable. RJ-45 (LAN)/Wi-Fi Network (DB10E-T) / RJ45(LAN) cable (DB10E-POE/DB10E-TPOE) • Communicate with MDC via the RJ45 cable.

  • Page 77: Screen Saver

    Screen Saver Enable or disable Screen Saver. Screen Saver Enabling rotates the screen every 30 minutes to prevent burn-in. • HOME → Screen Saver → ENTER E Screen Saver - The displayed image may differ depending on the model. Network Status Check the current network and Internet connection.

  • Page 78: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo HOME →...
  • Page 79 Format Select how to display images on the videowall display. • Full: Display images in full screen with no margin. • Natural: Display images in the original aspect ratio without enlarging or reducing the size. ― The Format option is only enabled when Video Wall is set to On.

  • Page 80: On/Off Timer

    On/Off Timer ― You must set Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.

  • Page 81: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.

  • Page 82: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message.

  • Page 83: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. HOME → URL Launcher → ENTER E SSSP 3.0 Change URL 12:00...

  • Page 84: Screen Adjustment

    - To download the Advanced Color Management program, visit www.samsung.com/displaysolutions. BD Wise • Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theater products which support Wise. - The displayed image may differ depending on the model. BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 85: Backlight / Contrast / Brightness / Sharpness / Color / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Picture Mode Picture Mode settings Adjustable options Sharpness / Color / Tint (G/R) Video/Image Backlight Contrast Brightness Sharpness Shop & Mall, Office & School, Terminal & Station, Video Color...

  • Page 86: Color Temperature

    Color Temperature Adjust the color temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Color Tone is set to Off. ― Color Temperature is disabled if Picture Mode is set to Calibration Wise. MENU m → Picture → Color Temperature →...

  • Page 87: White Balance

    White Balance 2 Point Adjust the color temperature for a more natural picture. MENU m → Picture → White Balance → ENTER E R-Offset G-Offset / B-Offset: Adjust each color’s (red, green, blue) darkness. • R-Gain G-Gain / B-Gain: Adjust each color’s (red, green, blue) brightness. •...

  • Page 88: Gamma

    Advanced Color Management to the Information and Advertisement modes. Don't Apply Apply • MENU m → → → ENTER E ― To download the Advanced Color Management program, visit www.samsung.com/displaysolutions. Picture Calibrated Value ― If Picture Mode is set to Calibration, Calibrated Value is disabled.

  • Page 89: Advanced Settings

    Advanced Settings Picture Mode Picture Mode settings Adjustable options Shop & Mall, Office & School, Video/Image Dynamic Contrast Black Tone Flesh Tone Video Wall Only Mode Color Space MENU m → Picture → Advanced Settings → ENTER E Text Dynamic Contrast Black Tone Advanced Settings Terminal &...

  • Page 90: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast High Medium High • Black Tone Darkest Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Color Space Native Flesh Tone Motion Lighting Flesh...

  • Page 91: Picture Options

    Picture Options Picture Mode Picture Mode settings Adjustable options Shop & Mall, Office & School, Video/Image Color Tone Digital Clean View MPEG Noise Filter Terminal & Station, Video Film Mode HDMI Black Level Dynamic Backlight MENU m → → → ENTER E Picture Picture Options Wall...

  • Page 92: Color Tone

    Color Tone Picture Options Picture Mode is set to Text Color Tone Cool Standard Warm • Picture Mode is set to Video/Image Digital Clean View Medium Cool Standard Warm1 Warm2 • MPEG Noise Filter Medium ― If Picture Mode is set to Calibration, Color Tone is disabled.

  • Page 93: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Color Tone Auto Normal • ― Available only in HDMI mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View Medium MPEG Noise Filter Medium Film Mode...

  • Page 94: Picture Size

    Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → → → ENTER E Picture Picture Size ― Different screen adjustment options are displayed depending on the current input source. • 16:9: Sets the picture to 16:9 wide mode.

  • Page 95: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Wide Fit, Screen Fit or Custom. ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit, Screen Fit or Custom, follow these steps. Press the d button to select Position.

  • Page 96: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → → → ENTER E Picture Picture Off Picture Picture Off - The displayed image may differ depending on the model.

  • Page 97: Onscreen Display

    Chapter 08 OnScreen Display Display Orientation Onscreen Menu Orientation Configure the menu screen. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. OnScreen Display Source Content Orientation Display Orientation...

  • Page 98: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → →...
  • Page 99 Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate Display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 100 Immediate Display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling Bar Fading Screen • Timer Side Gray Immediate Display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Light Dark •...

  • Page 101: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •...

  • Page 102: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Menu Language →...

  • Page 103: Sound Adjustment

    Chapter 09 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. ― Model DB10E-T is only supported. • Standard: Selects the normal sound mode. MENU m →...

  • Page 104: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Settings is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E ―...

  • Page 105: Dolby Digital Comp

    Speaker Settings occurs, set the product to External. ― DB10E-T: External Internal Receiver Sound ― DB10E-POE/DB10E-TPOE: External Receiver ― When you set Speaker Settings to External, the products speakers are turned off. Speaker Settings is set to Internal, both the product Speaker Settings You will hear sound through the external speakers only.

  • Page 106: Auto Volume

    Auto Volume The volume can vary depending on the channel. Automatically equalize the volume level when switching to another channel. Normal Night • MENU m → Sound → Auto Volume → ENTER E Normal equalizes the volume level on each channel, so that when you change channels, the volume level is the same. Night equalizes and decrease the volume level on each channel, so each channel is quieter.

  • Page 107: Network

    Please select which wireless network to use. Disconnect IP Settings Retry Close Refresh WPS(PBC) - The displayed image may differ depending on the model. - The displayed image may differ depending on the model. Network Type ― DB10E-T: Wireless Wired ― DB10E-POE/DB10E-TPOE: Wired...

  • Page 108: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 109 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.

  • Page 110: Network Setting (Wireless)

    ― If the router cannot be found after retrying, select the Stop button. WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support Add Network button appears. a connection in compliance with new Wi-Fi certification specifications.
  • Page 111 How to set up manually When done, use the right arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. Network Type Wireless Network Settings from the page. ―...

  • Page 112: Wps(Pbc)

    When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...

  • Page 113: Wi-Fi Direct

    Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. ― Model DB10E-T is only supported. To use this function, your mobile device Wi-Fi Direct.

  • Page 114: Screen Mirroring

    Screen Mirroring Server Network Settings MENU m → Network → Screen Mirroring → ENTER E MENU m → Network → Server Network Settings → ENTER E Connect a mobile device that supports the mirroring function to the product. This allows the screen and Connect to Server sound from the mobile device to be outputted on the product.

  • Page 115: Device Name

    Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name. This name can be shown on network remote controls over the network. [Signage]Display 1 User Input •...

  • Page 116: System

    Chapter 11 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E High Medium • System High Contrast Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the option is Accessibility selected.

  • Page 117: Setup

    Setup Initial settings (System) After powering on the product for the first time, configure basic settings such as the language and time. Press the button. MENU m → System → Setup → ENTER E ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". Change PIN If you want to change the PIN number, use the function.
  • Page 118 Play via Select the appropriate player mode depending on the environment where you are using the product. ― The Play via setting step only appears when connected to the network. Device Name User Input [Signage]Display 1 Select or enter a device name. This name can be shown on network remote controls over the network.

  • Page 119: Touch Control

    Touch Control Configure touch control related features. ― Models DB10E-T and DB10E-TPOE are only supported. MENU m → → → ENTER E System Touch Control Touch Control Lock Touch Control Lock the touchscreen control mode to prevent devices from being controlled by touch input.

  • Page 120: Time

    Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. ― Press the INFO button if you want to view the current time. MENU m →...

  • Page 121: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...

  • Page 122: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Max. Power Saving Power Control Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.

  • Page 123: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E Medium High • Screen Lamp Schedule Eco Solution Adjust the panel brightness. A value closer to 100 makes the panel brighter. Energy Saving •...

  • Page 124: Temperature Control

    Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is acceptable. The default temperature is set to 87 C. The recommended operating temperature for this product is 85 to 90 C (based on an ambient temperature of 40 C). MENU m →...

  • Page 125: Device Manager

    Device Manager Configure options for external input devices connected to the product. Keyboard Settings MENU m → → → ENTER E System Device Manager Connecting a keyboard to the product displays the Keyboard Settings menu. Device Manager Select Keyboard Keyboard Settings Select a keyboard you want to use from the available connected keyboards.

  • Page 126: Mouse Settings

    Mouse Settings Device Manager Connecting a mouse to the product displays the Mouse Settings menu. Keyboard Settings Select Mouse Mouse Settings Configure mouse connection settings or options for connected mouse devices. ― Among connected mouse devices, only one mouse can be used. Mouse Options - The displayed image may differ depending on the model.

  • Page 127: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. MagicInfo URL Launcher • MENU m → System → Play via → ENTER E System Play via MagicInfo...

  • Page 128: Security

    Security Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → → → ENTER E System Security • System All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be Safety Lock locked by the...

  • Page 129: General

    General Smart Security The security provided to protect your display device and connected storage devices against viruses includes. MENU m → System → General → ENTER E Smart Security General Smart Security Use this option to turn protection on and off. •...

  • Page 130: Bd Wise

    BD Wise General Wise. When Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theater products which support Smart Security Wise is turned On, the picture mode is automatically changed to the optimal resolution. • BD Wise ― Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.

  • Page 131: Anynet+ (Hdmi-Cec)

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung BD Wise product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 132 Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...
  • Page 133 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. Anynet+ (HDMI-CEC) System •...
  • Page 134 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. Anynet+ (HDMI-CEC) System • Check whether is set to in the menu.

  • Page 135: Hdmi Hot Plug

    HDMI Hot Plug General This feature is used to activate the time delay to turn on a DVI/HDMI source device. Smart Security • BD Wise DivX® Video On Demand Anynet+ (HDMI-CEC) Shows the registration code authorized for the product. HDMI Hot Plug If you connect to the DivXⓇ...

  • Page 136: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → System → Reset System → ENTER E System Reset System - The displayed image may differ depending on the model.

  • Page 137: Software Update

    Chapter 12 Support Software Update Contact Samsung MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E Software Update menu lets you upgrade your product software to the latest version.

  • Page 138: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 139 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 140: Using A Usb Device

    If using touchscreen control mode, connect an external device. Next, touch and hold on the screen when the product is turned on to display the administrator menu. Source Select from the administrator menu. (Models DB10E-T and DB10E-TPOE are only supported.) - Administrator menu → →...

  • Page 141: Playing Media Content From A Pc/Mobile Device

    If using touchscreen control mode, connect an external device. Next, touch and hold on the screen when the product is turned on to display the administrator menu. Source Select from the administrator menu. Models DB10E-T and DB10E-TPOE are only supported.) - Administrator menu → Source →...

  • Page 142: Features Provided In The Media Content List Page

    Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some functions may not be available.

  • Page 143: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort By is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Rename Playlist Rename a playlist.

  • Page 144: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. Previous Next •...

  • Page 145: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds.

  • Page 146: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pause Play • Pause or play music. Rewind Fast forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...

  • Page 147: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 148: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 149 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...

  • Page 150: Troubleshooting Guide

    Chapter 14 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center - Before calling Samsung Customer Service Center, test your product as Testing the Product follows. If the problem persists, contact Samsung Customer Service Center. Check if your product is operating normally by using the product test function.

  • Page 151: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 152 Fit, change the setting to 16:9. is set to Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Center to resolve the issue.
  • Page 153 Screen issue The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution. The screen cannot be displayed in full screen.
  • Page 154 Make sure you are not wearing a glove and your finger is not dirty. The touch function is not working properly in a program. If a Windows or Mac program not provided with Samsung monitors or a program installed on your PC is not working properly, contact the original software vendor.
  • Page 155 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files. Make sure cables are flexible enough to ensure durability.

  • Page 156: Specifications

    ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...

  • Page 157: Preset Timing Modes

    Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. ―...
  • Page 158 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000 VESA, 640 x 480 31.469...
  • Page 159 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1366 x 768 47.712 59.790 85.500 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 RB 60.000 60.000 108.000 VESA, 1680 x 1050...

  • Page 160: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...

  • Page 161: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Color-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by panel type: 6,220,800 •...
  • Page 162 Preventing afterimage burn-in • Regular Text color Change - Use bright colors of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text color and background color every 30 minutes PC or system to run a screen saver when not in use.

  • Page 163: License

    Open Source Licence Notice is written only English. Studio Sound is a trademark of DTS, Inc. ⓒ2012 DTS, Inc. All Rights Reserved. For information on the Open Source Licence Notice, contact the Samsung Customer Center or send email to oss.request@samsung.com.

  • Page 164: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk rates above refers to the number of...

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