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Problem solving guide
General problems with the washing machine
Problem
The washing machine
smells.
The machine shakes
during the spin cycle.
The laundry has not
been spun properly and
the laundry is still wet.
The pump makes
strange noises.
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
50
Possible cause and remedy
The indicator light was ignored. A programme
using a temperature above 60°C has not been run for
a long period of time.
In order to prevent bacteria and unpleasant odours
building up in the machine, run the Cottons 90°C
programme using Miele IntenseClean or powder
detergent.
The detergent dispenser drawer was left closed after
washing.
Leave the detergent dispenser drawer slightly
open to allow it to dry.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The water pressure is too low.
Clean the filter in the water inlet.
It may be useful to select the Water + Extra.
Powder detergent used with water softeners can be
sticky.
Clean the detergent dispenser drawer and in future
add washing powder and then add the water
softener.
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