Related Manuals for Samsung S24E500C
Summary of Contents for Samsung S24E500C
- Page 1 Monitor User Manual S24E500C S27E500C The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00474C-01...
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Page 2: Table Of Contents
Copyright Configuring Color Securing the Installation Space Connecting and Using a Source SAMSUNG MAGIC Upscale Precautions for storage Device Configuring SAMSUNG MAGIC Upscale Safety Precautions HDMI Black Level Before Connecting Symbols Configuring the HDMI Black Level Settings Pre-connection Checkpoints Cleaning... - Page 3 Correct Disposal of This Product (Waste Electrical & Source Detection Electronic Equipment) Configuring Source Detection Troubleshooting Guide Terminology Key Repeat Time Requirements Before Contacting Samsung Configuring Key Repeat Time Customer Service Center Power LED On Testing the Product Configuring Power LED On Checking the Resolution and Frequency Check the following.
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Page 4: Before Using The Product
ⓒ 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association. -
Page 5: Securing The Installation Space
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used A serious or fatal injury may result if instructions are not followed. nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Caution (Service fee will be charged.) Personal injury or damage to properties may result if instructions are not followed. -
Page 6: Cleaning
Cleaning Electricity and Safety ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. ― Take the following steps when cleaning. ―... -
Page 7: Installation
Install the product at least 10cm away from the wall to allow ventilation. • An increased internal temperature may cause a fire. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. - Page 8 SAMSUNG • Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.
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Page 9: Operation
If the product is dropped or the outer case is damaged, turn off the power • Product failure, an electric shock or fire may result from a damaged and disconnect the power cord. Then contact Samsung Customer Service cable. Center. - Page 10 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center. • Product failure, an electric shock or fire may result. Do not put power adapters together.
- Page 11 Do not put the power adapter near to any heating apparatus. Rest your eyes for more than 5 minutes for every 1 hour of product use. • Otherwise, a fire may result. • Eye fatigue will be relieved. Keep the power adapter in a well-ventilated area. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
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Page 12: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen. •... -
Page 13: Preparations
Chapter 02 Preparations Checking the Components Components - Contact the vendor where you purchased the product if any components are missing. ― Components may vary depending on the country. - The appearance of the components may differ from the images shown. - The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable. -
Page 14: Parts
Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. JOG Button Function Key Guide LEFT RIGHT PRESS(ENTER) DOWN Return Icons Description Multi directional button that helps navigate. JOG Button ―... -
Page 15: Direct Key Guide
― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the Direct Key guide computer resolution changes, or the input source changes. ― HDMI mode HDMI mode option • UP/DOWN: Adjust Brightness, Contrast, Sharpness. •... -
Page 16: Function Key Guide
Press to enable or disable Eye Saver Mode The items below are not available if the function is enable. Picture Game Mode, SAMSUNG Bright, Brightness, Color MAGIC System Eco Saving Plus Selects to turn the Monitor off by moving the JOG button in the function key guide screen. - Page 17 ― When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down Power Off PRESS(ENTER) for 2 seconds ―...
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Page 18: Reverse Side
Port Description Reverse Side Connects to a source device using an HDMI cable or HDMI-DVI cable. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Connect to an audio output device such as headphones. Connect to a PC using the D-SUB cable. -
Page 19: Installation
Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Insert the stand neck into the stand base in the Place the protective Styrofoam (cushion) included in direction shown in the figure. -
Page 20: Removing The Stand
Removing the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included in the Turn the connecting screw at the bottom of the stand package on the floor and place the product facing down... -
Page 21: Adjusting The Product Tilt
Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 24”: -1˚ (±2.0˚) - 20˚ (±2.0˚) 27”: -2° (±2.0°) - 20° (±2.0°) • You can adjust the product tilt. •... -
Page 22: Anti-Theft Lock
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk. -
Page 23: Installing The Wall Mount
We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. -
Page 24: Wall Mount Kit Specifications (Vesa)
Samsung is not liable for these kinds of accidents. mount kits contain a detailed installation manual and all parts necessary for • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the assembly are provided. -
Page 25: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Before Connecting Connecting and Using a PC Check the following before you connect this product with other devices. Select a connection method suitable for your PC. ― Connecting parts may differ in different products. Pre-connection Checkpoints Connection Using the D-SUB Cable (Analog Type) ―... -
Page 26: Connection Using The Hdmi Cable
Connection Using the HDMI Cable Connection Using an HDMI-DVI Cable ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable. -
Page 27: Connecting To Headphones
Connecting to Headphones Connecting the Power ― Do not connect the power cable before connecting all other cables. Power connection using detachable power adapter Ensure you connect a source device first before connecting the power cable. DC 14V RGB IN HDMI IN Connect an audio output device such as headphones to port on the product. -
Page 28: Driver Installation
― To install the latest version of the product driver, download it from the Samsung Electronics website Select a language on the product and change the resolution on your PC to the optimum setting. -
Page 29: Screen Setup
Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. - Page 30 When the external input is connected through HDMI and PC/AV Mode is set to AV, Bright has four automatic picture SAMSUNG MAGIC settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
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Page 31: Brightness
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This menu is not available when Bright Dynamic Contrast is set to SAMSUNG MAGIC mode. Brightness Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 32: Contrast
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Contrast Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 33: Sharpness
Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Sharpness Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 34: Color
Picture Move to controlling the JOG button UP/DOWN and press the JOG button. ― Adjust the tint of the screen. This menu is not available when Bright is set SAMSUNG MAGIC Cinema Dynamic Contrast mode. Color Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 35: Samsung Magic Upscale
SAMSUNG MAGIC Upscale Configuring SAMSUNG MAGIC Upscale When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Upscale function can enhance the layers of the picture details and the SAMSUNG MAGIC vividness of the picture. -
Page 36: Hdmi Black Level
• Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation. Picture Optimize HDMI Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. picture brightness SAMSUNG MAGIC Bright Custom and contrast by adjusting the black Brightness The selected option will be applied. -
Page 37: Eye Saver Mode
Eye Saver Mode Configuring Eye Saver Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set to an optimum picture quality suitable for eye relaxation. Picture TÜV Rheinland “Low Blue Light Content” is a certification for products which Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 38: Game Mode
Game Mode Configuring Game Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the product screen settings for game mode. Picture Use this feature when playing games on a PC or when a game console such as Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 39: Response Time
Response Time Configuring the Response Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Picture Response Time Standard... -
Page 40: Picture Size
Picture Size Changing the Picture Size When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Change the picture size. Move to Picture controlling the JOG button UP/DOWN and press the JOG button. mode Picture Size Move to... - Page 41 mode mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. Picture Choose the size and • 16:9: Display the picture with an aspect ratio of 16:9. aspect ratio of the Eye Saver Mode Screen Fit: Display the picture with the original aspect ratio without cutting off.
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Page 42: Screen Adjustment
Screen Adjustment Configuring H-Position & V-Position H-Position: Move the screen to the left or right. ― This menu is available in Analog mode only. V-Position: Move the screen up or down. ― This menu is only available when Picture Size is set to Screen Fit Mode. -
Page 43: Configuring Coarse
Configuring Coarse Adjust the screen frequency. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Adjust the screen frequency. Move to Picture controlling the JOG button UP/DOWN and press the JOG button. -
Page 44: Configuring Fine
Configuring Fine Fine-adjust the screen to obtain a vivid picture. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Fine-tune the screen to get a vivid Move to Picture... -
Page 45: Coordinating Osd
Chapter 05 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Transparency Changing Transparency When the Function Key Guide appears, select to display the corresponding menu screen. Set the transparency for the menu windows. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 46: Position
Position Configuring Position H-Position: Move the menu position to the left or right. V-Position: Move the menu position up or down. Position Move the menu When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. position to the left H-Position or right. -
Page 47: Language
Language Configuring Language When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 48: Display Time
Display Time Configuring Display Time When the Function Key Guide appears, select to display the corresponding menu screen. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. -
Page 49: Setup And Reset
JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright is in Dynamic Contrast mode. SAMSUNG MAGIC ― This menu is not available when Game Mode is enabled. Move to Eco Saving Plus controlling the JOG button UP/DOWN and press the JOG button. -
Page 50: Off Timer
Off Timer Configuring Off Timer When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can set the product to automatically turn off. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Enable or disable the Off Timer. -
Page 51: Configuring Turn Off After
Configuring Turn Off After Off Timer Set the monitor to automatically turn Off Timer ― This option is only available when Off Timer is set to On. off after a certain Turn Off After time period. When the Function Key Guide appears, select by moving the JOG button UP. -
Page 52: Pc/Av Mode
PC/AV Mode ― This function does not support Analog mode. ― Supplied for the wide models only such as 16:9 or 16:10. ― If the monitor is in HDMI mode and the screen says Check Signal Cable or power saving mode activates, press the JOG PC/AV Mode to AV. -
Page 53: Source Detection
Source Detection Configuring Source Detection When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can activate Source Detection. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Decide how input sources will be... -
Page 54: Key Repeat Time
Key Repeat Time Configuring Key Repeat Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Control the response rate of a button when the button is pressed. System Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 55: Power Led On
Power LED On Configuring Power LED On When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the settings to enable or disable the power LED located at the lower part of the product. System Move to controlling the JOG button UP/DOWN and press the JOG button. -
Page 56: Reset All
Reset All Initializing Settings (Reset All) When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Return all the settings for the product to the default factory settings. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Return all the Reset All... -
Page 57: Information Menu And Others
Chapter 07 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Information Displaying Information View the current input source, frequency and resolution. Information When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Picture LS********/** S/N:***************... -
Page 58: Configuring Brightness, Contrast And Sharpness From The Initial Screen
Brightness ― This menu is not available when Bright Dynamic Contrast is set to mode. SAMSUNG MAGIC and Sharpness from the Initial ― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when... -
Page 59: Configuring Volume In The Initial Screen
Configuring Volume in the Initial Volume Screen Adjust the Volume controlling the JOG button LEFT/RIGHT. ― If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or You can adjust Volume by moving the JOG button left or right, if no OSD menu is cause choppy audio when applying the headphones or speakers. -
Page 60: Installing The Software
• Windows Vista 32Bit/64Bit Installing the Software • Windows 7 32Bit/64Bit • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website • Windows 8.1 32Bit/64Bit at http://www.samsung.com. • Windows 10 32Bit/64Bit Select the Easy Setting Box setup program. -
Page 61: Troubleshooting Guide
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function. -
Page 62: Check The Following
Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product. - Page 63 Issues Solutions The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product.
- Page 64 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.
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Page 65: Q & A
Q & A Question Answer Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings... - Page 66 Question Answer How do I set power-saving mode? • Windows XP: Set power-saving mode in Control Panel Appearance and Themes Display Screen Saver Settings Power options or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings...
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Page 67: Specifications
Chapter 10 Specifications General Size Model Name S24E500C S27E500C Panel Size 24 Class (23.5 Inches / 59 cm) 27 Class (27 Inches / 68 cm) Display area 521.39 mm (H) x 293.28 mm (V) 597.888 mm (H) x 336.312 mm (V) 20.5 Inches (H) x 11.5 Inches (V) - Page 68 ― The above specifications are subject to change without notice to improve quality. ― This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
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Page 69: Powersaver
Power saving mode Power off mode Condition (Power button) Power Indicator Blinking Power Consumption S24E500C Typical 25 W Typical 22 W Typical 0.3 W Less than 0.3 W S27E500C Typical 35 W Typical 28 W ― The power consumption level can vary in different operating conditions or when settings are changed. -
Page 70: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24E500C / S27E500C - This product can be set to only one resolution for each screen size to obtain Synchronization Horizontal Frequency 30 – 81 kHz the optimum picture quality due to the Vertical Frequency 56 –... - Page 71 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 1440 x 900 - Horizontal Frequency 55.935 59.887 106.500 The time required to scan a single line from the left to the right side of the VESA, 1600 x 900 RB 60.000 60.000...
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Page 72: Appendix
― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •... -
Page 73: Correct Disposal
Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. -
Page 74: Terminology
Terminology OSD (On Screen Display)____ On Grey scale____ Scale refers to levels Dot Pitch____ The product and screen Vertical Frequency____ One image is Plug & Play____ The Plug & Play screen display (OSD) allows you to of color intensity that show variations consist of red, green and blue dots.