Smart Diagnosis - LG GLM71MCCSF Owner's Manual

global_main.book.book Page 28 Monday, November 30, 2020 4:02 PM
SMART FUNCTIONS
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performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.

Smart Diagnosis

This feature is only available on models with the
or logo.
d
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
*1 This control panel is only available on some
models.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
Control Panel 1: On the Fridge Door
1
Press the Lock button to activate the lock
function.
• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
c
2
Press and hold the Fridge button for three
seconds or longer.
3
Open the door and then hold the phone near
the speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
Control Panel 2: Inside the Fridge
1
Open the fridge door.
2
Press and hold the Fridge button for 3 seconds
or longer.
3
Hold the phone near the speaker hole.
4
After the data transfer is complete, the
diagnosis will be displayed in the application.
*1
*1