Troubleshooting For Other Problems; Cannot Make Print; Problem Of Usb Direct Interface - Brother HLL3290CDW Service Manual

4.14 Troubleshooting for Other Problems

4.14.1 Cannot make print

<User Check>
• Turn the power switch OFF and then back ON again.
• Check that the USB cable is connected to the host correctly.
• Check that the LAN cable is connected to the host correctly.
• Replace the USB cable.
• Replace the LAN cable.
• Check that the maximum printable page number has not been exceeded.
• Check that the PC-Print is not forbidden.
• Check the print limit ID.
• Check the network connection.
• Check the relevant section in the Network Setting Guide.
• Check that the print data is not damaged.
• Install the latest main firmware.
• Match the document size with the one specified in the driver.
Step
1
2
3

4.14.2 Problem of USB direct interface

<User Check>
• Wait for one minute while connecting the USB flash memory and check if it works normally.
• Connect the USB flash memory again.
• Replace the USB flash memory.
• Check that the extension of data in the USB flash memory is correct.
• Check that the USB device out of specification is not connected.
• Check that the multiple USB devices are not connected to the machine.
Step
1
2
3
Cause
Connection failure of the
wireless LAN connector
Wireless LAN PCB failure
Main PCB failure
Cause
Connection failure of the USB
host harness
USB host PCB failure
Main PCB failure
Reconnect the wireless LAN connector.
Replace the wireless LAN PCB.
Replace the main PCB.
Reconnect the USB host harness.
Replace the USB host PCB.
Replace the main PCB.
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Remedy
Remedy
Confidential