Network Difficulties
Difficulty
Cannot print over the network.
The network scanning feature does
not work.
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Reset the network settings.
Suggestions
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (uuAdvanced User's Guide: Reports) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems
uuNetwork User's Guide: Troubleshooting
®
(Windows
users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
®
(Windows
users)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report.
Press the Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
(uuNetwork User's Guide)
Press the Menu key, choose Network and then press OK. Choose
Network Reset.
(uuNetwork User's Guide)
Troubleshooting
B
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