HIKVISION HWP-N2404IH-DE3 User Manual

HIKVISION HWP-N2404IH-DE3 User Manual

Network speed dome
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Summary of Contents for HIKVISION HWP-N2404IH-DE3

  • Page 1 Network Speed Dome User Manual...
  • Page 2 INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
  • Page 3 Network Speed Dome User Manual TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4: Table Of Contents

    Network Speed Dome User Manual Contents Chapter 1 Overview........................1 1.1 Product Introduction ......................1 1.2 Key Function .......................... 1 1.3 System Requirement ......................1 Chapter 2 Device Activation and Accessing ................. 2 2.1 Activate Device ........................2 2.1.1 Activate Device via Web Browser ................2 2.1.2 Activate via SADP .......................
  • Page 5 Network Speed Dome User Manual Chapter 4 Live View ........................19 4.1 Live View Parameters ......................19 4.1.1 Start and Stop Live View ..................19 4.1.2 Aspect Ratio ......................19 4.1.3 Live View Stream Type ..................... 19 4.1.4 Quick Set Live View ....................19 4.1.5 Select the Third-Party Plug-in ..................
  • Page 6 Network Speed Dome User Manual 5.2.2 Environmental Noise Filter ..................28 5.3 Two-way Audio ........................28 5.4 ROI ............................28 5.4.1 Set ROI ........................28 5.5 Display Info. on Stream ....................... 29 5.6 Display Settings ........................29 5.6.1 Scene Mode ......................30 5.6.2 Image Parameters Switch ..................
  • Page 7 Network Speed Dome User Manual 7.1.3 Set Exception Alarm ....................48 7.1.4 Set Alarm Input ......................49 7.2 Smart Event ......................... 49 7.2.1 Detect Audio Exception .................... 49 7.2.2 Set Face Detection ....................50 7.2.3 Set Intrusion Detection .................... 51 7.2.4 Set Line Crossing Detection ..................
  • Page 8 Network Speed Dome User Manual 9.6 Access to Device via PPPoE Dial Up Connection ..............70 9.7 Accessing via Mobile Client ....................71 9.7.1 Enable Hik-Connect Service on Camera ..............71 9.7.2 Set Up Hik-Connect ....................72 9.7.3 Add Camera to Hik-Connect ..................72 9.8 Wi-Fi .............................
  • Page 9 Network Speed Dome User Manual 10.12.2 Set IP Address Filter ..................... 82 10.12.3 Set HTTPS ......................83 10.12.4 Security Audit Log ....................83 10.12.5 Set QoS ......................... 84 10.12.6 Set IEEE 802.1X ..................... 85 10.12.7 Certificate Management ..................85 10.12.8 Control Timeout Settings ..................88 10.12.9 User and Account ....................
  • Page 10: Chapter 1 Overview

    Network Speed Dome User Manual Chapter 1 Overview 1.1 Product Introduction The Network Speed Dome is an integration of the HD zoom camera and the PT module, ideal for remote monitoring. The device is easy to install and operate. Through Ethernet control, the device is able to compress and transmit images to multiple users.
  • Page 11: Chapter 2 Device Activation And Accessing

    Network Speed Dome User Manual Chapter 2 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation.
  • Page 12: Activate Via Sadp

    Before You Start ● Get the SADP software from the supplied disk or the official website http://www.hikvision.com/, and install the SADP according to the prompts. ● The device and the PC that runs the SADP tool should belong to the same subnet.
  • Page 13: Access Device Via Web Browser

    Network Speed Dome User Manual 2.2 Access Device via Web Browser Before You Start Check the system requirement to confirm that the operating computer and web browser meets the requirements. See System Requirement. Steps 1. Open the web browser. 2. Input IP address of the device to enter the login interface. 3.
  • Page 14: Admin Password Recovery

    Network Speed Dome User Manual Operating System Web Browser Operation Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Note The device only supports Windows and Mac OS system and do not support Linux system. 2.2.2 Admin Password Recovery If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.
  • Page 15 Network Speed Dome User Manual When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration The device releases the lock after the setting duration.
  • Page 16: Chapter 3 Ptz

    Network Speed Dome User Manual Chapter 3 PTZ PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera. 3.1 PTZ Control In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
  • Page 17 Network Speed Dome User Manual Speed. Choose Pedestrian when you monitor the Pedestrian pedestrians. Choose Non-motor Vehicle when you monitor Non-motor Vehicle the non-motor vehicles. Choose Motor Vehicle when you monitor the Motor Vehicle motor vehicles. You are recommended to set it as Auto when Auto the application scene of the speed dome is complicated.
  • Page 18: Set Preset

    Network Speed Dome User Manual Iris When the image is too dark, click the button to enlarge the iris. When the image is too bright, click the button to stop down the iris. 3.2 Set Preset A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.
  • Page 19: Special Presets

    Network Speed Dome User Manual 3.2.1 Special Presets You can call the following presets with special demands to enable corresponding functions. Preset No. Function Preset No. Function Auto flip Set manual limits Back to origin Save manual limits Call patrol 1 Remote reboot Call patrol 2 Call OSD menu...
  • Page 20: Set One-Touch Patrol

    Network Speed Dome User Manual Speed Set the speed of moving from one preset to another. Time It is the duration staying on one patrol point. Delete the presets in patrol. Adjust the preset order. Note A patrol can be configured with 32 presets at most, and 2 presets at least. 4.
  • Page 21: Set Pattern Scan

    Network Speed Dome User Manual 3.4 Set Pattern Scan The device can move as the recorded pattern. Steps Note This function is only supported by certain models. 1. Click to show the PTZ control panel, and click 2. Select one pattern scan path that needs to be set. 3.
  • Page 22: Set Initial Position

    Network Speed Dome User Manual Note Scan limit is only supported by the device that has scan function. 3. Click Set and set limits according to the prompt on the live image. 4. Optional: Click Clear to clear the limit settings of the selected mode. 5.
  • Page 23: Set Park Action

    Network Speed Dome User Manual 6. Click Save. Note If you want to clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear All Scheduled Tasks, and click Save. 3.8 Set Park Action You can set the device to perform an action (for example, preset or patrol) or return to a position after a period of inactivity (park time).
  • Page 24: Set Smart Tracking

    Network Speed Dome User Manual 2. Adjust the live image to the target scene via PTZ control buttons. 3. Draw the area. Click Draw Area, and click on the live view Draw Area image to determine the boundary of the mask.
  • Page 25: Set Power Off Memory

    Network Speed Dome User Manual Note The attitude of the device affects the accuracy of this zooming control mode. For the model with a built-in gyroscope, try to calibrate the attitude if some zooming problems happen during tracking. See for instructions. By Target Frame The tracked target has a virtual frame around.
  • Page 26: Set Ptz Priority

    Network Speed Dome User Manual 3.12 Set PTZ Priority The function can set the PTZ priority of different signals. Steps 1. Go to Configuration → PTZ → Prioritize PTZ. 2. Set the priority signal and delayed time. Network The network signal controls the device with priority. RS-485 The RS-485 signal controls the device with priority.
  • Page 27 Network Speed Dome User Manual Note The red line is recommended to stay in the center of the scene and to cover ground at the same time. Double click the image to enter full screen mode. 5. Click Start Calibration. Calibration status displays on the live image.
  • Page 28: Chapter 4 Live View

    Network Speed Dome User Manual Chapter 4 Live View It introduces the live view parameters, function icons and transmission parameters settings. 4.1 Live View Parameters The supported functions vary depending on the model. 4.1.1 Start and Stop Live View Click Live View. Click to start live view.
  • Page 29: Count Pixel

    Network Speed Dome User Manual according to the browser. Steps 1. Click Live View. 2. Click to select the plug-in. When you access the device via Internet Explorer, you can select Webcomponents or QuickTime.When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG.
  • Page 30: Light

    Network Speed Dome User Manual 4.1.10 Light Click to turn on or turn off the illuminator. 4.1.11 Lens Initialization The lens automatically adjusts the zoom and focus value to default settings. You can initialize the lens in two ways: ● Click on PTZ control panel to reset the lens parameters once.
  • Page 31: Undervoltage Alarm

    Network Speed Dome User Manual 4.1.14 Undervoltage Alarm It is used to monitor the device voltage and warns you when the voltage is alarmingly low. Note This function is only supported by certain models. When the device voltage is too low, a sign appears in the live view image.
  • Page 32: Osd Menu

    Network Speed Dome User Manual Note For detailed information about multicast, refer to Multicast. HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device. Play Performance Shortest Delay The device takes the real-time video image as the priority over the video fluency. Balanced The device ensures both the real-time video image and the fluency.
  • Page 33: Chapter 5 Video And Audio

    Network Speed Dome User Manual Chapter 5 Video and Audio This part introduces the configuration of video and audio related parameters. 5.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration →...
  • Page 34: Resolution

    Network Speed Dome User Manual 5.1.3 Resolution Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage. 5.1.4 Bitrate Type and Max. Bitrate Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
  • Page 35 Network Speed Dome User Manual H.264 H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2. H.264+ H.264+ is an improved compression coding technology based on H.264.
  • Page 36: I-Frame Interval

    Network Speed Dome User Manual compression standard. The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream.
  • Page 37: Environmental Noise Filter

    Network Speed Dome User Manual Note MicIn is only supported by certain models. Input volume Adjust the volume of the audio input. 5.2.2 Environmental Noise Filter Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.
  • Page 38: Display Info. On Stream

    Network Speed Dome User Manual H.265. Steps 1. Go to Configuration → Video/Audio → ROI. 2. Check Enable. 3. Select Stream Type. 4. Select Region No. in Fixed Region to draw ROI region. 1) Click Draw Area. 2) Click and drag the mouse on the view screen to draw the fixed region. 3) Click Stop Drawing.
  • Page 39: Scene Mode

    Network Speed Dome User Manual 5.6.1 Scene Mode There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings. Image Adjustment By adjusting the Brightness, Saturation, Contrast and Sharpness, the image can be best displayed. Exposure Settings Exposure is controlled by the combination of iris, shutter, and gain.
  • Page 40 Network Speed Dome User Manual image under auto mode, reduce light sources in the image and avoid flashing lights. Semi-auto The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes. Manual You can adjust the focus manually on the live view page.
  • Page 41 Network Speed Dome User Manual IR Light Mode When the mode is set to Auto, the supplement light is automatically enabled or disabled according to the image brightness. Brightness Limit Adjust the upper limit of IR light power. If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear.
  • Page 42: Image Parameters Switch

    Network Speed Dome User Manual Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree. Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
  • Page 43: Video Standard

    Network Speed Dome User Manual image normally. Select the mirror mode as needed. Note The video recording will be shortly interrupted when the function is enabled. 5.6.4 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution.
  • Page 44 Network Speed Dome User Manual demist mode. For OSD menu operations, see OSD Menu. The function is turned on all the time. Auto The device automatically removes the condensation according to temperature changes. The function is turned off all the time.
  • Page 45: Chapter 6 Video Recording And Picture Capture

    Network Speed Dome User Manual Chapter 6 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 6.1 Storage Settings This part introduces the configuration of several common storage paths. 6.1.1 Memory Card You can view the capacity, free space, status, type, and property of the memory card.
  • Page 46 The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal. Before You Start The configuration page only appears when a Hikvision memory card is installed to the device. Steps 1. Go to Configuration → Storage → Storage Management → Memory Card Detection.
  • Page 47 Network Speed Dome User Manual 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card. Remaining Lifespan It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.
  • Page 48: Set Ftp

    Network Speed Dome User Manual 6.1.2 Set FTP You can configure the FTP server to save images which are captured by events or a timed snapshot task. Before You Start Get the FTP server address first. Steps 1. Go to Configuration → Network → Advanced Settings → FTP. 2.
  • Page 49: Set Cloud Storage

    Network Speed Dome User Manual Server Address The IP address of the network disk. File Path The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
  • Page 50: Video Recording

    Network Speed Dome User Manual 6.2 Video Recording This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files. 6.2.1 Record Automatically This function can record video automatically during configured time periods. Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.
  • Page 51: Record Manually

    Network Speed Dome User Manual Overwrite Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos. Pre-record The time period you set to record before the scheduled time. Post-record The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording.
  • Page 52: Capture Configuration

    Network Speed Dome User Manual Note Go to Configuration → Local, click Save clips to to change the saving path of clipped video files. 4. Click on the playback interface to download files. 1) Set search condition and click Search. 2) Select the video files and then click Download.
  • Page 53: View And Download Picture

    Network Speed Dome User Manual 2. Set the Image Format and saving path to for snapshots. JPEG The picture size of this format is comparatively small, which is better for network transmission. The picture is compressed with good quality. 3. Click Save. 4.
  • Page 54: Chapter 7 Event And Alarm

    Network Speed Dome User Manual Chapter 7 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 7.1 Basic Event 7.1.1 Set Motion Detection This function detects moving objects in the detection region and trigger linkage actions. Steps 1.
  • Page 55 Network Speed Dome User Manual Figure 7-1 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. Expert Mode You can configure different motion detection parameters for day and night according to the actual needs.
  • Page 56: Set Video Tampering Alarm

    Network Speed Dome User Manual 3. Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to finish drawing one area. Figure 7-2 Set Rules Stop Drawing Finish drawing one area. Clear All Delete all the areas.
  • Page 57: Set Exception Alarm

    Network Speed Dome User Manual Figure 7-3 Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 6. Click Save. 7.1.3 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1.
  • Page 58: Set Alarm Input

    Network Speed Dome User Manual 4. Click Save. 7.1.4 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device. Before You Start Note This function is only supported by certain models. Make sure the external alarm device is connected. See Quick Start Guide for cable connection. Steps 1.
  • Page 59: Set Face Detection

    Network Speed Dome User Manual Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable. Note ● The lower the sensitivity is, the more significant the change should be to trigger the detection. ● The sound intensity threshold refers to the sound intensity reference for the detection. It is recommended to set as the average sound intensity in the environment.
  • Page 60: Set Intrusion Detection

    Network Speed Dome User Manual 7.2.3 Set Intrusion Detection Intrusion detection detects the object movement of entering and loitering in a predefined area. When intrusion occurs, the device takes linkage actions as response. Steps 1. Go to Configuration → Event → Smart Event → Intrusion Detection. 2.
  • Page 61: Set Line Crossing Detection

    Network Speed Dome User Manual Figure 7-4 Draw Area 8. Click Save. 9. Repeat above steps to set other detection areas. 10. Set arming schedule. See Set Arming Schedule. 11. Set linkage method. See Linkage Method Settings. 7.2.4 Set Line Crossing Detection Line crossing detection is used to detect the object movement of crossing a predefined line.
  • Page 62 Network Speed Dome User Manual triggered. A->B Only the object crossing the configured line from side A to side B can be detected. B->A Only the object crossing the configured line from side B to side A can be detected. Figure 7-5 Draw Line 6.
  • Page 63: Set Region Entrance Detection

    Network Speed Dome User Manual 7.2.5 Set Region Entrance Detection Region entrance detection is used to detect the object movement of entering a predefined area. When it occurs, the device takes linkage actions as response. Steps 1. Go to Configuration → Event → Smart Event → Region Entrance Detection. 2.
  • Page 64: Set Region Exiting Detection

    Network Speed Dome User Manual Figure 7-6 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule. 11. Set linkage method. See Linkage Method Settings. 7.2.6 Set Region Exiting Detection Region exiting detection is used to detect the objects movement of exiting from a predefined area.
  • Page 65: Set Object Removal Detection

    Network Speed Dome User Manual 2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the button and draw again. 7. Set detection parameters. Sensitivity It stands for the sensitivity of detecting an target. The higher the value is, the more easily the target is detected.
  • Page 66 Network Speed Dome User Manual 1) Select a Region No.. Up to 4 regions can be set. 2) Click Detection Area. 3) Click on the live image to draw the boundaries of the detection area, and right click to complete drawing. 6.
  • Page 67: Set Unattended Baggage Detection

    Network Speed Dome User Manual 7.2.8 Set Unattended Baggage Detection Unattended baggage detection is used to detect the objects left over in the predefined area. Linkage methods are triggered after the object is left and stays in the area for a set time period. Steps 1.
  • Page 68 Network Speed Dome User Manual Figure 7-9 Draw Area 8. Click Save. 9. Repeat above steps to set other regions. 10. Set arming schedule. See Set Arming Schedule. 11. Set linkage method. See Linkage Method Settings.
  • Page 69: Chapter 8 Arming Schedule And Alarm Linkage

    Network Speed Dome User Manual Chapter 8 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 8.1 Set Arming Schedule Set the valid time of the device tasks.
  • Page 70 Network Speed Dome User Manual Automatic Alarm For the information about the configuration, see Automatic Alarm. Manual Alarm For the information about the configuration, see Manual Alarm. 3. Click Save. Automatic Alarm Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule.
  • Page 71: Ftp/Nas/Memory Card Uploading

    Network Speed Dome User Manual 8.2.2 FTP/NAS/Memory Card Uploading If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered. Refer to Set FTP to set the FTP server.
  • Page 72: Notify Surveillance Center

    Network Speed Dome User Manual 4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval. 5) Input the receiver's information, including the receiver's name and address. 6) Click Test to see if the function is well configured.
  • Page 73: Chapter 9 Network Settings

    Network Speed Dome User Manual Chapter 9 Network Settings 9.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration →...
  • Page 74: Multicast

    Network Speed Dome User Manual Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.
  • Page 75: Port

    Network Speed Dome User Manual 9.2 Port The device port can be modified when the device cannot access the network due to port conflicts. Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration →...
  • Page 76: Port Mapping

    Network Speed Dome User Manual 9.3 Port Mapping By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports.
  • Page 77: Set Port Mapping On Router

    Network Speed Dome User Manual 9.3.3 Set Port Mapping on Router The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3.
  • Page 78: Snmp

    Network Speed Dome User Manual 9.4 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port.
  • Page 79: Access To Device Via Pppoe Dial Up Connection

    Network Speed Dome User Manual By Browsers Enter the domain name in the browser address bar to access the device. By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods. 9.6 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function.
  • Page 80: Accessing Via Mobile Client

    Network Speed Dome User Manual 9.7 Accessing via Mobile Client Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on. Note Hik-Connect service should be supported by the camera. 9.7.1 Enable Service on Camera Hik-Connect...
  • Page 81: Set Up Hik-Connect

    1. Get and install Hik-Connect application by the following ways. Visit https://appstore.hikvision.com to download the application according to your mobile phone system.Visit the official site of our company. Then go to Support → Tools → Hikvision App Store.Scan the QR code below to download the application.
  • Page 82: Wi-Fi

    Network Speed Dome User Manual Note ● The required verification code is the code you create or change when you enable Hik-Connect service on the camera. ● If you forget the verification code, you can check the current verification code on Platform Access configuration page via web browser.
  • Page 83: Set Isup

    Network Speed Dome User Manual 2) Select a SSID, which should be the same as that of wireless router or AP. The parameters of the network is automatically shown in Wi-Fi. 3) Select the Network Mode as Manage. 4) Input the key to connect the wireless network. The key should be that of the wireless network connection you set on the router.
  • Page 84: Set Network Service

    Network Speed Dome User Manual 9.11 Set Network Service You can control the ON/OFF status of certain protocol as desired. Steps Note This function varies according to different models. 1. Go to Configuration → Network → Advanced Settings → Network Service. 2.
  • Page 85: Set Alarm Server

    Network Speed Dome User Manual Uncheck to disable the protocol. 3. Click Save. 9.12 Set Alarm Server The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission.
  • Page 86 Network Speed Dome User Manual 3. Select Encrypted Algorithm. 4. Click Save. Note ● Only certain device models support this function. ● If the function is abnormal, check if the selected certificate is abnormal in certificate management.
  • Page 87: Chapter 10 System And Security

    Network Speed Dome User Manual Chapter 10 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 10.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration →...
  • Page 88: Import And Export Configuration File

    Network Speed Dome User Manual 10.4 Import and Export Configuration File It helps speed up batch configuration on other devices with the same parameters. Steps 1. Export configuration file. 1) Go to Configuration → System → Maintenance → Upgrade & Maintenance. 2) Click Device Parameters and input the encryption password to export the current configuration file.
  • Page 89: View Open Source Software License

    Network Speed Dome User Manual Firmware Locate the exact path of the upgrade file. Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 10.8 View Open Source Software License Go to Configuration →...
  • Page 90: Set Dst

    Network Speed Dome User Manual Steps 1. Go to Configuration → System → System Settings → Time Settings. 2. Select Time Zone. 3. Click NTP. 4. Set Server Address, NTP Port and Interval. Note Server Address is NTP server IP address. 5.
  • Page 91: Security

    Network Speed Dome User Manual 10.12 Security You can improve system security by setting security parameters. 10.12.1 Authentication You can improve network access security by setting RTSP and WEB authentication. Go to Configuration → System → Security → Authentication to choose authentication protocol and method according to your needs.
  • Page 92: Set Https

    Network Speed Dome User Manual Steps 1. Go to Configuration → System → Security → IP Address Filter. 2. Check Enable IP Address Filter. 3. Select the type of IP address filter. Forbidden IP addresses in the list cannot access the device. Allowed Only IP addresses in the list can access the device.
  • Page 93: Set Qos

    Network Speed Dome User Manual Search Security Audit Logs You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events. Steps Note This function is only supported by certain camera models. 1.
  • Page 94: Set Ieee 802.1X

    Network Speed Dome User Manual Steps 1. Go to Configuration → Network → Advanced Configuration → QoS. 2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP. Note Network can identify the priority of data transmission. The bigger the DSCP value is, the higher the priority is.
  • Page 95 Network Speed Dome User Manual Note The input certificate ID cannot be the same as the existing ones. 4. Click OK to save and install the certificate. The created certificate is displayed in the Server/Client Certificate list. If the certificate is used by certain functions, the function name is shown in the column Functions.
  • Page 96 Network Speed Dome User Manual Install Other Authorized Certificate If you already has an authorized certificate (not created by the device), you can import it to the device directly. Steps 1. Go to Configuration → System → Security → Certificate Management. 2.
  • Page 97: Control Timeout Settings

    Network Speed Dome User Manual Enable Certificate Expiration Alarm Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the certificate will expire soon, or is expired or abnormal. 2.
  • Page 98 Network Speed Dome User Manual The administrator has the authority to all operations and can add users and operators and assign permission. User Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations. Operator Operators can be assigned all permission except for operations on the administrator and creating accounts.
  • Page 99: Device Command

    Network Speed Dome User Manual A. Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
  • Page 100: Device Communication Matrix

    Network Speed Dome User Manual B. Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras.
  • Page 101 UD22760B...

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