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Problem solving guide
The door will not open
Problem
The door cannot be
pulled open during a
programme.
Comfort cooling
appears in the display
after a programme has
been cancelled.
The following appears
in the display:
Service Door release
fault F35
64
Cause and remedy
The door is locked during a programme.
Touch the Start/Stop sensor to cancel the
programme.
The programme is cancelled, the door will unlock and
you will be able to pull it open.
There is still water in the drum and the machine is
unable to drain.
Clean the drain filters and the drain pump as
described in "Opening the door in the event of a
blocked drain outlet and/or power failure".
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55 °C.
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The door lock has jammed.
Call Miele.
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