1. Manuals
  2. Brands
  3. Acer Manuals
  4. Server
  5. AcerAltos 21000
  6. System manual

Acer AcerAltos 21000 System Manual

Acer altos 21000 server: system guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
$FHU$OWRV 
System Guide

Advertisement

Table of Contents
loading

Related Manuals for Acer AcerAltos 21000

Summary of Contents for Acer AcerAltos 21000

  • Page 1 $FHU$OWRV  System Guide...
  • Page 2 &RS\ULJKW Copyright 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
  • Page 3 Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 4 10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 5 15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit.
  • Page 6 )&& &ODVV % 5DGLR )UHTXHQF\ ,QWHUIHUHQFH 6WDWHPHQW Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 7: Getting Started

    Getting Started This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 21000 system. Manual Structure This system guide consists of five chapters and an index. Chapter 1 Getting Started This chapter helps you get started.
  • Page 8 Chapter 5 Diagnostics and Utilities This chapter describes the software utilities that enhance the system’s operation and remote operation functions. Appendix A LCD Module Event Log List This chapter shows lists of error messages that can be displayed in the LCD display module. Conventions The following are the conventions used in this manual: Text entered by user...

  • Page 9: Table Of Contents

    7DEOH RI &RQWHQWV Chapter 1 Getting Started 1.1 Preinstallation Requirements... 1-1 1.1.1 Selecting a Site ... 1-1 1.1.2 Checking the Package Contents ... 1-2 1.1.3 Preparing the System Unit ... 1-3 1.2 Basic Connections... 1-4 1.2.1 Connecting a Keyboard... 1-4 1.2.2 Connecting a Mouse ...
  • Page 10 2.4 Installing a Hot-swappable SCSI Drive ... 2-23 2.5 Installing and Removing a Hot-swappable Redundant Power Supply Module ... 2-25 2.6 Installing and Removing a Hot-swappable Redundant Housing Fan ... 2-29 2.7 Installing an Expansion Board ... 2-32 2.8 Removing and Installing the Thermal Air Guide ... 2-34 2.8.1 Removing the Thermal Air Guide...
  • Page 11 3.3.3 Hard Disk ID Switch Settings ... 3-20 3.3.4 Dual Channel Configuration ... 3-21 3.4 LCD Display Module... 3-22 Chapter 4 BIOS Utility 4.1 Entering Setup ... 4-2 4.2 System Information ... 4-3 4.2.1 Processor ... 4-4 4.2.2 Processor Speed ... 4-4 4.2.3 Bus Frequency...
  • Page 12 4.3.4 Main Board S/N ... 4-9 4.3.5 System BIOS Version ... 4-9 4.3.6 System BIOS ID ... 4-9 4.3.7 BIOS Release Date ... 4-9 4.4 Disk Drives... 4-10 4.4.1 Floppy Drives ... 4-12 4.4.2 IDE Drives ... 4-12 4.5 Power Management ... 4-16 4.5.1 Power Management Mode ...
  • Page 13 4.8 System Security Setup... 4-42 4.8.1 Disk Drive Control... 4-42 4.8.2 Setup Password... 4-43 4.8.3 Power-on Password ... 4-47 4.9 Date and Time ... 4-48 4.9.1 Date... 4-49 4.9.2 Time ... 4-49 4.10 Remote Diagnostic Configuration ... 4-50 4.11 Load Setup Default Settings... 4-51 4.12 Abort Settings Change ...
  • Page 14 8GB of memory support and multiple 32-bit and 64-bit PCI buses. In addition to meeting the mission-critical and fast system response time requirements of enterprise servers, the AcerAltos 21000 is fault tolerant and capable of preventing faults from occurring. It also demonstrates graceful performance scalability when the system configuration is expanded.

  • Page 15: System Architecture

    PCI Bus 0 PIIX4e PIIX4e CD-ROM 32 bit PCI BMIDE HDD Slot*1 Slot * 3 S I/O APIC APIC A.S.M. R.D.M. BIOS BIOS AcerAltos 21000 System Guide Xeon-CPU4 512K/1M/2M Cache 133MB/s PCI Bus 1 PCI Bus 1 Dual Ultra2 Slot * 4...

  • Page 16: Server Management

    Server Management The system comes with the ASM Pro feature that monitors voltage stability and CPU temperature, prevents data loss by prompt ECC memory error reporting, maximizes system resources by indicating the PCI bus utilization, and promotes efficiency by minimizing system downtime.
  • Page 17 The system BIOS protects the CMOS data and other system software with a power-on password, keyboard password, setup control, disk drive control, and monitor control. xviii AcerAltos 21000 System Guide...

  • Page 18: Chapter 1 Getting Started

    Chapter 1 Getting Started This chapter tells how to install and set up the system. instructions on how to select a site for the system, prepare the system for use, connect basic peripherals, and start up the system. Preinstallation Requirements 1.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for...

  • Page 19: Checking The Package Contents

    Checking the Package Contents Check the following items from the package: AcerAltos 21000 System AcerAltos 21000 System Guide CD-ROM Driver Kits System keys (hung inside the front panel door) If any of the above items are7 damaged or missing, contact your dealer immediately.

  • Page 20: Preparing The System Unit

    1.1.3 Preparing the System Unit Do the following to begin setting up the system: Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits.

  • Page 21: Basic Connections

    Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test if the basic system is running properly. 1.2.1 Connecting a Keyboard AcerAltos 21000 System Guide...

  • Page 22: Connecting A Mouse

    1.2.2 Connecting a Mouse Getting Started...

  • Page 23: Connecting A Vga Monitor

    1.2.3 Connecting a VGA Monitor AcerAltos 21000 System Guide...

  • Page 24: System Startup

    System Startup After making sure that you have set up the system properly and connected all the required cables, you may now apply power to the system. Turning On the System Power To power on the system, press the power switch on the front panel (see section 2.1.1).

  • Page 25: Power-On Problems

    If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance. ) indicates a possible cause of the problem. AcerAltos 21000 System Guide...

  • Page 26: Chapter 2 System Housing

    Chapter 2 System Housing The system housing is a heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and flexible configuration. It can be converted to fit into a rack mount cabinet by using the Rack Mount Kit. For more information about the rack mount kit, please refer to your dealer.

  • Page 27: External And Internal Structure

    The right part contains the hot-swappable SCSI hard disk drive bays with 8 drive trays for SCSI drives. One pair of system keys are hung inside the front panel door. Additional duplicate keys can be found at the back of the system. AcerAltos 21000 System Guide...
  • Page 28 Item LCD Display Screen 3.5-inch Diskette Drive CD-ROM Drive 5.25-inch Drive Bays Ventilation SCSI HDD Bays Power Switch System Power LED System HDD Access RDM Active LED SCSI HDD Power Status SCSI HDD Busy SCSI HDD Failure System Housing Description Indicates boot status as well as any BIOS check point errors encountered upon system initialization.

  • Page 29: Rear Panel

    VGA monitor, printer, and serial devices, the slot openings for expansion boards, and the power supply. Item PS/2 keyboard port Video port PS/2 mouse port Description Connects to PS/2 keyboards. Connects to CRT monitors. Connects to the PS/2 mouse. AcerAltos 21000 System Guide...

  • Page 30: System Housing

    Item Parallel port USB ports LAN port COM 2 port Hot-swap redundant fan fail LED 2 COM 1 port Hot-swap redundant fan fail LED 1 Hot-swappable redundant Power Supply Modules Power supply power Power supply fan fail Power cable connector Fan module fail LED Fan module (includes two fans)

  • Page 31: Lcd Display Module

    Enter button (right button) to activate the submenu. Description Allows the system fan to be removed and installed even when the system is operating. See section 2.6. Expansion cards installation. See section 2.7. Allows installation of an external SCSI port. To access these AcerAltos 21000 System Guide...
  • Page 32 H/W Monitor Submenu > Temperature Voltage Power Fuse Main Menu The H/W monitor submenu has five items. To access these items, press the Select button (left button) to choose and then press the Enter button (right button) to access the menu item. Temperature CPU1: 35 DEG.C CPU2: 35 DEG.C...
  • Page 33 If any of the fans stop working, an error message will be displayed and logged into the Event Log for later viewing. Power SPS1: SPS2: FM3 : FM: Fan Module <Enter> Back Power AcerAltos 21000 System Guide...
  • Page 34 This item displays the hot-swap redundant switching power supply and fan module condition. It will only display the number of available hot-swap redundant switching power supplies and fan modules installed in the system. If any of the SPS or fan modules malfunction, an error message will be displayed and logged into the Event Log for later viewing.
  • Page 35 System Tips System Info. Main Menu Provides useful information regarding the operation of the LCD display screen. Press the Select button (left button) to choose and then press the Enter button (right button) to confirm. 2-10 AcerAltos 21000 System Guide...
  • Page 36 Replacing the LCD Display Screen The system housing can be configured as a stand-alone tower housing or a rack mounted housing (please refer to the AcerAltos Rack Installation Guide for more information on rack installation). With each configuration, the LCD display screen is placed differently. For more information about the rack mount installation and configuration, please refer to its user’s guide.

  • Page 37: Internal Components

    Here is a diagram of the system components on the left panel of the system housing. Hot-swappable Redundant Fans Thermal Air Guide Expansion Slots System Board and Memory Board Hot-swappable Redundant Fans 2-12 These devices on the front LCD Display Screen 3.5-inch Drive Bay 5.25-inch Ventilation Drive Bays AcerAltos 21000 System Guide...
  • Page 38 Right Panel The power subsystem fills up most of the rear right panel. It consists of a power backplane board and a metal rack that holds up to three 430-watt redundant power supply modules. A fan module should be installed whenever a power supply is removed to provide the system with regular cooling.

  • Page 39: Opening The Housing Panels

    3. Remove the screws of the left or right panel. Set the screws aside. You will need them when replacing the panels. 4. Pull out the panel and detach it. 2-14 AcerAltos 21000 System Guide...

  • Page 40: Opening The Front Panel Door

    Right Panel Left Panel 2.2.2 Opening the Front Panel Door A security lock secures the front door to protect against unauthorized access. To open the front door: 1. Insert the key to the lock and turn it clockwise until it points to the unlocked icon.
  • Page 41 Follow these steps to remove the door: 1. Unlock the door with the key (when necessary). 2. Open it to more than a 45 angle. 3. Lift it up a little, then move it away from the housing. 2-16 AcerAltos 21000 System Guide...

  • Page 42: Installing And Removing Storage Devices

    Installing and Removing Storage Devices The housing supports one 3.5-inch and four 5.25-inch internal storage devices. The empty drive bays on the upper front panel allows you to install additional drives such as a CD-ROM drive, digital audio tape (DAT) drive or another hard disk drive. Your basic system comes with a CD-ROM drive and a 3.5-inch diskette drive already installed.
  • Page 43 3. Secure the drive with four screws. 4. Insert the drive into the bay. 2-18 AcerAltos 21000 System Guide...
  • Page 44 5. Secure the drive with a screw. The screw hole is located on the side of the housing. 6. Connect the power cable and signal cable to the external device. 7. Close the left panel. To remove a 3.5-inch storage device: 1.

  • Page 45: Installing And Removing A 5.25-Inch Storage Device

    To install a 5.25-inch storage device: Open the front panel door and remove the left panel. section 2.2 for more information on opening the housing panels. 2. Remove two screws to detach the metal cover. 2-20 AcerAltos 21000 System Guide...
  • Page 46 3. Attach the drive guides on the sides of the external device as shown below. 4. Insert the drive into the bay. System Housing 2-21...
  • Page 47 2.2 for more information on opening the housing panels. 2. Disconnect the power and signal cables. 3. Detached the external device by removing the screws and gently pulling out the device. 4. Remove four screws to detach the drive from the drive guide. 2-22 AcerAltos 21000 System Guide...

  • Page 48: Installing A Hot-Swappable Scsi Drive

    Installing a Hot-swappable SCSI Drive Remove all jumper drive before installing it into the system. Also, for Single-Ended (SE) SCSI drives, remove the terminator jumper before connecting the SCSI drive to the system. jumper connectors and the terminator jumper, please refer to your hard drive’s instructions or manual.
  • Page 49 3. Secure the hard disk drive with four screws. 4. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. 5. Push the lever back until it clicks into place. 2-24 AcerAltos 21000 System Guide...

  • Page 50: Installing And Removing A Hot-Swappable Redundant Power Supply Module

    Installing and Removing a Hot-swappable Redundant Power Supply Module The power subsystem consists of a power backplane and hot- swappable power supply modules. These components are held in place by a metal rack enclosure. The backplane and the rack allow installation of up to three 430-watt power supply modules in a hot-swappable redundant configuration.
  • Page 51 To Install a power supply module: 1. Insert the power supply into the housing. Make sure that the power supply is properly inserted. 2-26 AcerAltos 21000 System Guide...
  • Page 52 2. Secure the power supply with the screw knobs on both sides. 3. Connect a power cable to the power. Plug it into an electrical socket. You will see a green light when the power supply is functioning properly. System Housing 2-27...
  • Page 53 2. Unscrew the screw knobs and carefully pull out the power supply until it detaches from the housing. Make sure the power supply subsystem is supplying a minimum of 860W (2 power supply modules) to the system. 2-28 AcerAltos 21000 System Guide...

  • Page 54: Installing And Removing A Hot-Swappable Redundant Housing Fan

    Installing and Removing a Hot-swappable Redundant Housing Fan Four housing fans are distributed inside the housing to cool down the system. They are hot-swappable and redundant. You can simply take one out and put a new one in if a fan fails to operate. You don’t even have to shut down the system.
  • Page 55 2. Push down the clip and pull out the housing fan. Clip 3. Slide in a new housing fan. The power indicator lights up. 4. Close the housing fan cage and turn the screw knob clockwise to lock it. 2-30 AcerAltos 21000 System Guide...
  • Page 56 To change a front hot-swap housing fan: 1. Remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Push down the clip and pull out the housing fan. Clip 3. Insert a new one. 4.

  • Page 57: Installing An Expansion Board

    2. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. Align the board with the slot. Insert the board into the slot until it completely fits in. Secure the board with a screw. 2-32 AcerAltos 21000 System Guide...
  • Page 58 Follow the same steps when installing an ISA board. Just make sure that you remove the bracket cover opposite an ISA slot. System Housing 2-33...

  • Page 59: Removing And Installing The Thermal Air Guide

    2. Open the left panel door. Refer to section 2.2 for instructions on opening the door. 3. Remove the two screws that secure the air guide to the housing. Save the screws. Carefully remove the air guide from the housing and set it aside. 2-34 perform AcerAltos 21000 System Guide following...

  • Page 60: Reinstalling The Thermal Air Guide

    2.8.2 Reinstalling the Thermal Air Guide Follow these steps to replace the thermal air guide back into the housing: 1. Position the air guide in its place as shown below. Make sure that the air guide fits properly in place. System Housing 2-35...
  • Page 61 3. Secure the air guide with two screws. 4. Reattached the left panel door. 2-36 AcerAltos 21000 System Guide...

  • Page 62: Cable Connections

    Cable Connections The power backplane is complete with connectors to accommodate the power cables for all the system components. labeled with a cable number, and each cable’s point (head and tail) is also numbered, because each cable can only fit one way and is not interchangeable.
  • Page 63 4. Switching Power Supply Status Connector Cable # System Board 2-38 SCSI Backplane Board CN9 (C4:P5) SCSI Backplane Board CN50 LCD Display Module CN16 SCSI Backplane Board CN28 AcerAltos 21000 System Guide Power Backplane Board J1 (C1:P1) J2 (C2:P1) J3 (C3:P1) J4 (C4:P6) CN10...
  • Page 64 5. Floppy Disk Drive, IDE Devices, and SCSI Device Connectors Cable # System Board 6. LVD SCSI Channel A and B Connector Cable # System Board System Housing CN39 Floppy Disk Drive CN42 IDE Devices CN41 50-pin SCSI Devices SCSI Backplane Board CN48 Devices CN12...

  • Page 65: Chapter 3 System Boards

    Chapter 3 The system boards consist of the main board, the memory board, the SCSI backplane board, and the LCD display module. This chapter discusses the system board configurations in detail. Main Board The main board has the following major components: Four Slot 2 CPU (Central Processing Unit) connectors that support one, two, three, or four Intel Pentium II Xeon processors and the next generation of Pentium processors:...
  • Page 66 One 10/100 Ethernet LAN chip on board with Wake-up on LAN (WOL) function External ports PS/2 keyboard and mouse ports Two buffered high-speed serial ports One SPP/ECP/EPP high-speed parallel port Two USB ports VGA port Front panel LCD/LED interface AcerAltos 21000 System Guide...

  • Page 67: Layout

    3.1.1 Layout PS/2 Mouse port PS/2 Keyboard port Video port Parallel port USB ports LAN port 7. COM2 port LAN controller chipset 9. COM1 port 10. VGA controller chipset PCI slots 1 to 7 * BIOS chipset ISA slot IRQ Mapper chipset PCI Expander Bridge (PXB) chipset Battery AIC7896 SCSI controller...

  • Page 68: Jumpers And Connectors

    3.1.2 Jumpers and Connectors The figure below shows the jumper and connector locations on the system board. The blackened pin of a jumper or connector represents pin 1. AcerAltos 21000 System Guide...
  • Page 69 Power LED connector CN14 Slot 2 CPU 2 thermal connector CN15 Power cable connector Default setting System Boards Function BIOS Logo Acer Password Security Check password Bypass password Housing Door Open Alarm Use LM80 Only Reserved Auto VGA selection Disable on-board VGA...
  • Page 70 If the storage adapter's information is not passed to the main board via these connectors, the activities of the HDD which was connected to the adapter will not be reflected on LCD Display Module. Function AcerAltos 21000 System Guide...

  • Page 71: Installing And Removing An Intel Pentium Ii

    Connector CN43 Feature connector CN44 HDD activity indication from Add-on card (see CN35) CN45 Fan connector 1 CN46 Wake-on-LAN connector CN47 Wide SCSI connector channel B CN48 Wide SCSI connector channel A CN49 Serial ports 1 (above) and 2 (below) CN50 Backplane board connector (connects to CN10) CPU 1 fan connector...
  • Page 72 2. Remove the left panel of the housing. See section 2.2 for more information on opening the housing panels. 3. If there is an existing termination board installed in the CPU slot, remove it. Refer to section 3.1.4 for removing a termination board. AcerAltos 21000 System Guide...
  • Page 73 4. Insert the Pentium II Xeon processor into an empty Slot 2 socket. 5. Carefully press down the Pentium II Xeon processor until it is properly inserted. 6. Use the retention mechanism cover to secure the processor as shown below. The retention mechanism cover only fits one way.

  • Page 74: Installing And Removing The Termination Board

    2. Carefully insert the golden fingers of the termination board into the slot until the board fits completely. 3. Use the retention mechanism cover to secure the processor by pressing it down until it locks. 3-10 AcerAltos 21000 System Guide...
  • Page 75 The retention mechanism cover only fits one way. Both shafts of the retention mechanism and the retention mechanism cover have a O and a OO sign. Match the O on the cover with the O on the retention mechanism first, then hooked them together and then insert the OO side to the retention mechanism and make sure they are clipped.

  • Page 76: Installing And Removing A Vrm (Voltage Regulator Module)

    VRM Socket 4 (CN20) VRM Socket 5 (CN23) VRM Socket 6 (CN29) 3-12 Slot 2 Socket CPU 1 L2 cache of CPU 1 and 2 CPU 2 CPU 3 L2 cache of CPU 3 and 4 CPU 4 AcerAltos 21000 System Guide...
  • Page 77 VRM LED There is one LED indicator for each VRM module. Before system power-on, an LED would light up (green) if a VRM is required for the processor or the L2 cache. If you see a red light after power-on, then it means that the VRM is bad and that it needs to be replaced.

  • Page 78: Memory Board

    DIMMs in a group for your system to work properly. Please contact your dealer for a list of qualified DIMMs. Use of non-qualified DIMMs may cause your system to malfunction. The table below shows the working memory configurations. 3-14 MUX chipset RCG chipset AcerAltos 21000 System Guide...

  • Page 79: Removing And Installing The Memory Board

    Bank 0 Bank 1 Bank 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 64M*1 64M*1 64M*2 128M*1 128M*1 128M*2 128M*1 128M*1 128M*2 128M*4 128M*1 128M*1 128M*2 128M*4 64M*4 128M*1 128M*1 128M*2 128M*4 64M*4 128M*1 128M*1 128M*2 128M*4 128M*4 128M*1 128M*1 128M*2 128M*4 128M*4 128M*4 256M*1 256M*1 256M*2...
  • Page 80 Insert one end of the metal bracket into the hole located at the back of the housing. Align the clamp rail with the board edge. Secure the metal bracket with a screw as shown below. 3-16 AcerAltos 21000 System Guide...

  • Page 81: Installing And Removing A Dimm

    3.2.4 Installing and Removing a DIMM Installing a DIMM To install a DIMM, align it with the socket and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but does not completely fit, you may have inserted it the wrong way.

  • Page 82: Scsi Backplane Board

    Indicates hard disk drive failure through a front panel board LED Supports ultra-2 SCSI SCA (Single Connector Attachment) disk drives SCSI ID strapping that allows wide SCSI HDD ID configuration through the backplane switches, instead of configuring the individual drive IDs 3-18 AcerAltos 21000 System Guide...

  • Page 83: Layout

    3.3.2 Layout CN10: I C connector CN12: SCSI Channel A CN9: Power Connector CN11: Combined LED connector CN13: SCSI Channel B System Boards SCSI Slot ID Switches CN14: Connects to LED Boards CN1-CN4: Channel A SCSI Drive Slot 1 to CN5-CN8: Channel B SCSI Drive Slot 5 to 3-19...

  • Page 84: Hard Disk Id Switch Settings

    The backplane board comes with eight ID switches that allow you to define up to 16 hard disk IDs. illustration below shows switch settings with corresponding hard disk IDs. ID Switch ID Switch Setting Hard Disk ID Hard Disk ID Setting 3-20 AcerAltos 21000 System Guide...

  • Page 85: Dual Channel Configuration

    3.3.4 Dual Channel Configuration In a dual-channel configuration, channel A supports the devices in slots 1 to 4, and channel B supports the devices in slots 5 to 8. CN48: SCSI Channel A connector System Board CN47: SCSI Channel B connector System Boards CN12: SCSI Channel A connector...

  • Page 86: Lcd Display Module

    LCD display screen. Refer to section 2.1.3 for more information. The figure below shows the LCD display module connections with the system board. CN16 3-22 AcerAltos 21000 System Guide...

  • Page 87: Chapter 4 Bios Utility

    Chapter 4 The BIOS Utility allows you to view your system’s configuration settings. Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.

  • Page 88: Entering Setup

    The parameters on the screens show default values. These values may not be the same as those in your system. BIOS Utility System Information Disk Drives Power Management System Security Date and Time = Select, Esc = Exit AcerAltos 21000 System Guide while the...
  • Page 89 System Information The following screen appears if you select System Information from the main menu: Processor...Pentium II Xeon™ Processor Speed...xxx MHz Bus Frequency...xxx MHz L1 Cache...xx KB, Enabled L2 Cache...xxx KB, Enabled Floppy Drive A...x.xx MB, x.x-inch Floppy Drive B...None IDE Primary Channel Master ...None IDE Primary Channel Slave ...None Total Memory...xxx MB...

  • Page 90: Processor

    The Processor Speed parameter specifies the speed of the CPUs currently installed in your system. The system supports Intel Pentium II Xeon processors running at 400 and 450 MHz. System Information Back to Main Menu from AcerAltos 21000 System Guide Page 2/2 these screens.

  • Page 91: Bus Frequency

    4.2.3 Bus Frequency The Bus Frequency parameter specifies the system external clock. The bus frequency can be either 66 or 100 MHz. 4.2.4 L1 Cache This parameter specifies the first-level or the internal memory size (i.e., the memory integrated into the CPU), and whether it is enabled or disabled.

  • Page 92: Total Memory

    If there is, this parameter displays the setting. Otherwise, this is set to 4.2.15 Memory Parity Mode This parameter indicates the setting of the memory parity mode. It may be set to Enabled None Disabled AcerAltos 21000 System Guide Installed...

  • Page 93: Onboard Usb

    4.2.16 Onboard USB This parameter specifies whether the onboard USB controller is enabled or not. BIOS Utility...

  • Page 94: Product Information

    System BIOS ID... xxx.xx xxx-xx BIOS Release Date... xx/xx/xx = Back to Main Menu 4.3.1 Product Name This parameter specifies the official name of the system. 4.3.2 System S/N This parameter specifies the system’s serial number. Page 1/1 AcerAltos 21000 System Guide...

  • Page 95: Main Board Id

    4.3.3 Main Board ID This parameter specifies the system board’s identification number. 4.3.4 Main Board S/N This parameter specifies the system board’s serial number. 4.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 4.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility.

  • Page 96: Disk Drives

    The triangle mark that precede an item within a menu indicates that there is a detailed menu for that particular item. Select the item to display the menu. 4-10 Disk Drives = Change Setting, F1 = Help AcerAltos 21000 System Guide Page 1/1...

  • Page 97: Bios Utility

    From the Disk Drives screen, select the IDE Primary Channel Master or IDE Primary Channel Slave items to display their respective menus. Selecting the IDE Primary Channel Master item displays the following menu: IDE Primary Channel Master Type ... [Auto] Cylinder...

  • Page 98: Floppy Drives

    Select the IDE Primary Channel Master option to display its menu. Highlight the parameter Type, then press IDE drive types with their respective values for cylinder, head, sector, and size. 4-12 to view the options, then select the AcerAltos 21000 System Guide None to display the...
  • Page 99 You may do any of the following: Select the type that corresponds to your IDE hard disk drive. If you do not know the exact type of your IDE device, select option to let the BIOS utility automatically detect Auto the installed IDE drive type.
  • Page 100 Logical Block Address (LBA) mode translation. However, this enhanced IDE feature works only under DOS, Windows 3.x, and Windows 95 environments. systems require this parameter to be set to 4-14 Auto , the BIOS utility Disabled Disabled Other operating Disabled AcerAltos 21000 System Guide...
  • Page 101 Hard Disk 32-bit Access Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk access. This enhanced IDE feature works only under DOS, Windows 3.x, Windows 95, and Novell NetWare. If your software or hard disk does not support this function, set this parameter to Disabled CD-ROM Drive DMA Mode...

  • Page 102: Power Management Mode

    Set this parameter if your hard disk does not support this function. 4-16 Power Management = Change Setting, F1 = Help , you can configure the IDE hard disk and deactivates the power Disabled AcerAltos 21000 System Guide Page 1/1...

  • Page 103: Acpi Bios

    System Sleep Timer This parameter sets the system to the lowest power-saving mode. It automatically enters into the sleep or the suspend mode after a specified period of inactivity. Any keyboard or mouse action, or any LAN activity detected resumes system operation. Stop CPU Clock in Sleep State If you want to stop the CPU clock when the system enters the sleep or suspend mode, set this parameter to...

  • Page 104: Fast Post Mode

    CPU Clock Ratio ... [ 4 ] = Move Highlight Bar, 4.6.1 Fast POST Mode This parameter allows the system to boot faster by skipping some POST routines. The default setting is 4-18 Page 1/1 = Change Setting, F1 = Help Auto AcerAltos 21000 System Guide...

  • Page 105: Silent Boot

    4.6.2 Silent Boot This parameter enables or disables the Silent Boot function. When set to , BIOS is in graphical mode and displays only an Enabled identification logo during POST and while booting. After which the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95).

  • Page 106: System Boot Drive

    Windows NT. 4-20 The system checks drive A first. If there is The system checks drive C first. If there is , the system boots Disabled In a single-processor system running AcerAltos 21000 System Guide...

  • Page 107: Mp Table Compliant

    In cases when this parameter is enabled before installing Windows NT in a single-processor system, you may upgrade to a multiprocessor system without reinstalling Windows NT. 4.6.9 MP Table Compliant This parameter shows the multiprocessor specification compliance version. The default setting is V1.4. If you install an older operating system, particularly SCO UNIX v3.2.x.x or earlier, set this parameter to V1.1.

  • Page 108: Move Highlight Bar, = Change Setting, F1 = Help

    The following screen shows the Advanced Configuration parameters. Advanced Configuration Onboard Devices Configuration PnP/PCI System Configuration Memory/Cache Configuration Non-PnP ISA Device Configuration System Event Configuration = Move Highlight Bar, 4-22 you are not a qualified = Change Setting, F1 = Help AcerAltos 21000 System Guide...

  • Page 109: Onboard Devices Configuration

    4.7.1 Onboard Devices Configuration The Onboard Devices Configuration allows you to configure the onboard communication ports and the onboard devices. Selecting this option from the Advanced Configuration menu displays the following screen: Onboard Devices Configuration Serial Port 1 ...[Disabled] Base Address ...[3F8h] IRQ ...[4] Serial Port 2 ...[Enabled ] Base Address ...[2F8h]...
  • Page 110 This function lets you set a logical base address for serial port 1. The options are: 3F8h 2F8h 3E8h 2E8h This function lets you assign an interrupt for serial port 1. The options are IRQ 4-24 = Change Setting, F1 = Help Base Address AcerAltos 21000 System Guide Page 2/2...
  • Page 111 Serial Port 2 This parameter allows you to enable or disable the serial port 2. The Base Address and IRQ items are configurable only if this parameter is enabled. This function lets you set a logical base address for serial port 2. The options are: 3F8h 2F8h...
  • Page 112 Check the parallel port address on the add-on card and change the address to one that does not conflict. 4-26 Base Address AcerAltos 21000 System Guide...

  • Page 113: Onboard Floppy Disk Controller

    This item allows you to set the operation mode of the parallel port. The table below lists the different operation modes. Setting Standard Parallel Port (SPP) Standard and Bidirectional Enhanced Parallel Port (EPP) Extended Capabilities Port (ECP) This item becomes Capabilities Port (ECP) assign DMA channel 1 or DMA channel 3 for the ECP parallel port function (as required in Windows 95).

  • Page 114: Onboard Ps/2 Mouse (Irq 12)

    System Boot Drive parameter. Onboard Ethernet Chip This parameter lets you enable or disable the LAN function on board. When enabled, it activates the LAN of the system. When disabled, it deactivates the function. 4-28 AcerAltos 21000 System Guide...

  • Page 115: Pnp/Pci System Configuration

    SMBUS Interrupt (IRQ9) The System Management Bus (SMBus) is used for controlling and getting information from devices on a motherboard. It was designed for hybrid devices based on analog semiconductor technologies and with limited digital capabilities. Enabling this feature will reserve IRQ9 for SMBUS use.
  • Page 116 Make sure that the interrupt you assign to the various PCI slots are not used by other devices to avoid conflicts. 4-30 = Change Setting, F1 = Help configuration of PCI Auto Manual PCI Slots AcerAltos 21000 System Guide Page 2/2 , all the Auto...
  • Page 117 Press to move between fields. Press options. This item allows you to manually assign the interrupt for the onboard LAN when the PCI IRQ Setting parameter is set to parameter is grayed and not user-configurable when the PCI IRQ Setting is set to Auto This item allows you to manually assign the interrupt for the onboard SCSI when the PCI IRQ Setting parameter is set to...

  • Page 118: Memory/Cache Configuration

    System BIOS Cacheable ...[Enabled ] Video BIOS Cacheable ...[Enabled ] Memory at 15MB-16MB Reserved for ...[ Memory Parity Mode ...[ = Move Highlight Bar, 4-32 to avoid IRQ conflict when installing System = Change Setting, F1 = Help AcerAltos 21000 System Guide Page 1/1...

  • Page 119: Non-Pnp Isa Device Configuration

    CPU Cache This parameter enables or disables the first-level or internal memory. The default setting is Enabled. System BIOS Cacheable Set this parameter to Enabled directly from the cache memory, thus allowing your system to function faster. Set this to Disabled default is Enabled.
  • Page 120 IRQ 15 --- [---] = Change Setting, F1 = Help DMA 04 --- [---] DMA 05 --- [No ] DMA 06 --- [---] DMA 07 --- [No ] = Change Setting, F1 = Help AcerAltos 21000 System Guide Page 1/4 Page 2/4...
  • Page 121 Non-PnP ISA Device Configuration I/O Region 100h-10Fh ---- [No ] 110h-11Fh ---- [No ] 120h-12Fh ---- [No ] 130h-13Fh ---- [No ] 140h-14Fh ---- [No ] 150h-15Fh ---- [No ] 160h-16Fh ---- [No ] 170h-17Fh ---- [---] 180h-18Fh ---- [No ] 190h-19Fh ---- [No ] 1A0h-1AFh ---- [No ] 1B0h-1BFh ---- [No ]...

  • Page 122: System Event Configuration

    This feature allows you to specify the appropriate settings for your system’s event handling. Selecting the option displays the following screen: 4-36 AcerAltos 21000 System Guide...

  • Page 123: Event Log Bios Version

    System Event Configuration System Event Logging Event Log BIOS Version ... x.x xxxxxx Total Event Log Number ... x Remain of Event Log Area ... xx% Event Logging ...[Enabled] Clear Event Log ...[Disabled] View Event Logs Event Control Temperature/Voltage/Fan ...[Enabled] ECC ...[Enabled] PCI ...[Enabled] I/O Check ...[Enabled]...

  • Page 124: Event Logging

    CPU fan. The default is 4-38 Event Logging Enabled. Clear Event Log View Event Logs View Event Logs Time 12:20 Oct 02,1998 13:54 Sep 29,1998 13:54 Sep 29,1998 Enabled. AcerAltos 21000 System Guide Page 1/1 Status Viewed Viewed Viewed...

  • Page 125: Ecc

    ECC or Error-Correcting Code tests the accuracy of data as it passes in and out of memory. This parameter enables or disables the monitoring of this function. The default is PCI or Peripheral Component Interconnect is a 32-bit bus that supports a 64-bit extension for new processors, such as the Pentium.

  • Page 126: Critical Event Process

    When the system’s temperature reaches this threshold level a warning will be logged into the event log file. degree threshold setting is 55 C. 4-40 , BIOS will stop POST operation Enabled the system will continue Disabled AcerAltos 21000 System Guide Disabled A typical warning...

  • Page 127: System Voltage

    System Voltage When the system’s voltage reading exceeds the safety operating range, it will be logged into the event log file. LCD Temperature When the LCD’s temperature reaches this threshold level a warning will be logged into the event log file. A typical warning degree threshold setting is 55 C.

  • Page 128: System Security Setup

    4-42 System Security Normal Normal None None Normal ] = Change Setting, F1 = Help AcerAltos 21000 System Guide Page 1/1...

  • Page 129: Setup Password

    Setting Floppy Drive Normal Write Protect All Sectors Write Protect Boot Sector Disabled Hard Disk Drive Normal Write Protect All Sectors Write Protect Boot Sector Disabled 4.8.2 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Setting a Password Make sure that JP5 is set to You cannot enter the BIOS utility if a Setup password does not exist and JP5 is set to...
  • Page 130 10. While rebooting, turn off the system then open the housing. 11. Set JP5 to to enable the password function. The next time you want to enter the BIOS utility, you must key-in your Setup password. 4-44 Present AcerAltos 21000 System Guide...
  • Page 131 Changing or Removing the Setup Password Should you want to change your setup password, do the following: Enter the BIOS utility and select System Security. Highlight the Setup Password parameter. Press to display the password prompt and key-in a new password.
  • Page 132 You can either change the existing Setup password or remove it by selecting . Refer None to the previous section for the procedure. 4-46 AcerAltos 21000 System Guide...

  • Page 133: Power-On Password

    4.8.3 Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password.

  • Page 134: Date And Time

    The following screen appears if you select Date and Time from the main menu: Date ... [www mmm dd, yyyy] Time ... [xx:xx:xx] = Move Highlight Bar, 4-48 Date and Time = Change Setting, F1 = Help AcerAltos 21000 System Guide Page 1/1...

  • Page 135: Date

    4.9.1 Date Highlight the items in the Date parameter and press the date following the weekday-month-day-year format. Valid values for weekday, month, day, and year are: Weekday Sun, Mon, Tue, Wed, Thu, Fri, Sat Month Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec Year 1980...

  • Page 136: Remote Diagnostic Configuration

    4.10 Remote Diagnostic Configuration The Remote Diagnostic Configuration parameter allows you to configure your RDM settings. Refer to the RDM User’s Guide for more information on RDM. 4-50 AcerAltos 21000 System Guide...

  • Page 137: Load Setup Default Settings

    4.11 Load Setup Default Settings Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. These grayed parameters are not user-configurable. The following dialog box appears when you select Load Setup Default Settings from the main menu.

  • Page 138: Abort Settings Change

    Do you want to abort settings change? [Yes] [No] Select to disregard your changes and reload your previous settings. After reload, the main menu appears on screen. Select to ignore the message and return to the BIOS utility. 4-52 AcerAltos 21000 System Guide...

  • Page 139: Advanced Server Manager

    Chapter 5 Advanced Server Manager ASM Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It remotely monitor, record, highlight, and recover system events through the LAN at runtime stage. Monitor system status (H/W and OS) after OS is up. Recover critical event by “smart reboot”...
  • Page 140 ASM Pro consists of two major parts: ASM-Station - a Windows-based monitoring station that communicates with the ASM-Agents. ASM-Agent(s) - the individual servers managed by the ASM-Station. Refer to the ASM Pro user’s manual for more information. AcerAltos 21000 System Guide...

  • Page 141: Remote Diagnostic Manager

    Remote Diagnostic Manager Remote Diagnostic Manager (RDM) is a management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure and quickly return it to normal operation.
  • Page 142 Appendix A LCD Module Event Event Types Supported Acer BIOS will support the following types for RAS models: Event Type Single-bit ECC memory error Multi-bit ECC memory error POST memory resize, last byte is memory bank number POST error. In addition to 2 DWORD...
  • Page 143 AcerAltos 21000 System Guide...
  • Page 144 RDM Events Event Failure time Power off Power on Reboot Remote login password fail Remote login Remote power off Remote reboot xx CPU IERR# issued xx CPU Thermtrip# issued xx CPU disabled LCD Module Event Log List Description Once heartbeat protocol stop for 30 seconds, RDM presumes system dead and records the current time sent by FSC/ASM.
  • Page 145 Expansion ROM Allocation Failed Onboard Serial 1 IRQ Conflict(s) Onboard Serial 2 IRQ Conflict(s) Onboard Parallel Port IRQ Conflict(s) Onboard Floppy Drive IRQ Conflict(s) Onboard Point Device IRQ Conflict(s) Onboard IDE Secondary Channel IRQ POST Results Bitmap(Dec) (Dec) AcerAltos 21000 System Guide...
  • Page 146 POST Error Message Conflict(s) Onboard ECP Parallel Port DMA Conflict(s) Onboard Floppy Drive DMA Conflict(s) Onboard Floppy Drive I/O Address Conflict(s) Onboard IDE Secondary Channel I/O Address Conflict(s) Onboard Serial Port 1 I/O Address Conflict(s) Onboard Serial Port 2 I/O Address Conflict(s) Onboard Parallel I/O Address Conflict(s) Onboard Serial 1 Conflict(s) Onboard Serial 2 Conflict(s)
  • Page 147 System re-configuration (ESCD data changed) Log area Reset/Cleared Setup password fail Power on password fail RDM events Unknown H/W event detected CPU disabled by BIOS I/O Check Error Wake up on LAN AC power recovery Description AcerAltos 21000 System Guide...

Table of Contents