Motorola Moto X Force Troubleshooting Manual
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Motorola Moto X Force Troubleshooting Manual

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Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDE
V1.0
Moto X Force/DROID Turbo 2
MOTOROLA CONFIDENTIAL
BASEBAND TROUBLESHOOTING GUIDES

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Summary of Contents for Motorola Moto X Force

  • Page 1 Moto X Force/DROID Turbo 2 BASEBAND TROUBLESHOOTING GUIDE V1.0 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 2: Table Of Contents

    5.  Audio Troubleshooting……………………………………………..………..…………….. 24 6.  No Power up Troubleshooting…………………………………..…………..……………. 40 7.  Battery & Charger Troubleshooting………………………………………….…………... 57 8.  Sensors and SIM…..………………………………………….…………….……………… 68 9.  Processor and Memory……………………………………….…………….……………… 80 10.  Camera Troubleshooting………………………………………………….……………….. 85 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 3: Snapshots Of Antennas

    SNAPSHOTS OF ANTENNAS Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 4 This product has an external metal antenna band. All antennas are made using the metal band. There is an extra stamped metal piece on the rear housing for extra diversity bandwidth and isolation to GPS. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 5: Snapshots/Plots Of Main Board

    SNAPSHOTS OF MAIN BOARD Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 6 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 7 Main Board – Top Placement Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 8 Main Board – Bottom Placement Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 9: Touch Troubleshooting

    TOUCH TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 10 Main Board – Location of LCD & Touch ZIF Connector Display ZIF Touch ZIF Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 11 Touch System – Block Diagram Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 12 Touch Connector 1.8V 3.2V Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 13 Touch IC Schematic Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 14 •  Verify Reset signal is high on Touch ZIF pin 4, IRQ is high on ZIF pin 7 •  I2C Data and I2C Clock at 1.8VDC •  When touching panel and moving finger, INT should toggle low, I2C data and clk will toggle. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 15 •  Verify Reset signal is high on Touch ZIF pin 4, IRQ is high on ZIF pin 7 •  I2C Data and I2C Clock at 1.8VDC •  When touching panel and moving finger, INT should toggle low, I2C data and clk will toggle Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 16 Verify kapton tape is correctly •  placed •  Kapton is used to isolate EMI coating (black layer) to any metal including copper tape and front housing Kapton tape Coating Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 17: Display Troubleshooting

    DISPLAY TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 18 Active Area: 67.68mm(H) x 120.32mm(V) Response Time: <1ms Max Brightness: 350 Contrast Ratio: min. 10000:1 Uniformity: 400P typ 1.05 max 1.47 Display Driver IC: S6E3HF2 (Samsung DDI, (1/2 Frame RAM)) Display AVDD/AVEE Driver: STOD32BTPQR Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 19 Main Board – Location of Display & Touch ZIF Connector Display ZIF Pin 1 Touch ZIF Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 20 Display Main Schematic -2.5 4.6V 3.1V 7.3V 1.8V Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 21 Display Power-up Sequence Pin17 of J5300; DISP_VIO_FL Pin10 of J5300; DISP_VCI_FL Pin54 of J5300; DISP_RST_N Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 22 ELON1 (AVDD cntrl) Pin50 of J5300 ELON2 (cntrl for ELVDD, ELVSS, AVDD at DC/DC U5350) Pin49 of J5300 DISP_AVDD; Pin11 of J5300 DISP_ELVDD; Pin6-9 of J5300 DISP_ELVSS; Pin3-5 of J5300 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 23 (DISP_ELVDD 4.563-4.637VDC / Pins6-9, DISP_ELVSS -2.45V to -2.55VDC / Pins3-5, DISP_AVDD 7.2-7.37VDC / Pin11) d.  Check DISP_RST_N, should be High (1.8V) / Pin54 at J5300 conn •  If the issue follows Display Module, replace the module. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 24: Audio Troubleshooting

    AUDIO TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 25 Top View Earpiece Port Mic 2 (Secondary) Port Front View Back View Mic 3 (Tertiary) Microphone Port Loudspeaker Port Mic 1 (Primary) & Mic 4 (Quaternary) Port Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 26 Headset Jack (Rear Housing) Headset Jack Pads (Top Flex) Secondary Mic (Audio Flex) Loudspeaker Module Tertiary Mic Contact Pads (Grommet not shown) Loudspeaker Module Loudspeaker PCB (Pre-Sealed) 8-Ohms Spring Contacts Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 27 Display / “TOP” Side Rear Hsg / “BOTTOM” Side Mic 5 (grommet not shown) Mic 4 (grommet not shown) Mic 3 (Tertiary) (grommet not shown) Primary mic (grommet not shown) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 28 •  The AUDIO CQA area has test capability for microphones, earpiece, and loudspeaker •  The HEADSET CQA area should be used to debug any detection, or lack of audio on the headset jack path Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 29 •  If audio is not present on the HEADSET path, select the “Headset” entry in the main menu of the CQA app, then plug-in the headset device to view whether the lack of audio is a detection-cycling issue or other anomaly. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 30 Microphones Microphone schematics are presented based on proximity on the PCB and/or location on a particular flex. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 31 Microphones (cont’d) Microphone schematics are presented based on proximity on the PCB and/or location on a particular flex. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 32 Microphones (cont’d) Microphone schematics are presented based on proximity on the PCB and/or location on a particular flex. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 33 Part of Mic 2 CKT located on Main PCB (near J4600, Audio Flex B2B) MIC 2 CKT ABOVE IS LOCATED ON THE AUDIO FLEX (See Rear/Endo View) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 34 •  X-ray the mic to check for process defects. •  If swapping the microphone fixes the issue, the bad microphone should be sent to the supplier for FA. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 35 •  Check that the J4600 B2B flex connector on the PCB is seated properly with no damage to any pins on the PCB-side or Flex-side. •  Check C4691, C4692, VR4690 and VR4691 for any placement issues. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 36 (check for bent/broken/missing pins on PCB spring contacts). •  Make sure L4680 and L4681 are not skewed or damaged. •  Check C4680, C4681, C4682, C4683, C4684, VR4680, and VR4681 for any placement issues. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 37 3.5mm Headset Path This section of headset circuit on MAIN PCB, at/near J800 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 38 3.5mm Headset Path (cont’d) This section of headset circuit on TOP FLEX Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 39 C4813 or C4819. This should measure 1.8V nominally. –  Check that the J800 B2B connector is seated properly and there is no damage to either the connector (TOP FLEX-side) or receptacle (MAIN PCB-side). Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 40: No Power Up Troubleshooting

    NO POWER UP DEBUGGING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 41 Purpose of this document is to cover the debugging steps used to root cause PCB that do not power up properly so that they may be used again to initiate corrective actions. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 42 U2000 Power Management IC PMIC PMI8994 U2500 Charging IC SMB1351 U540 Kung Kow Factory Kill IC User Reset IC U650 B_PLUS VSYS System Battery Voltage VBUS USB Voltage Charger Voltage Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 43 Can be forced using volume down key during bootup 3.  Full Power up •  Will enumerate to PC as Motorola Network device and ready for board test. •  Failed boards will be able to achieve one of these modes but fail to get to the next.
  • Page 44 Connect USB Measure Current I < 100mA I < 1mA I > 1000mA Check PMIC Check USB Check Input High Current Enumeration Power Path Failure and/or DDR Failure Check MSM Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 45 Check Input Power Path Check Input Power Path Measure Input Voltages VBUS ≈ 5V Inspect/Replace B_PLUS ≈ 3.5V USB Connector Inspect/Replace Check PMIC PMI (U2500) (U2000) SMB (U540) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 46 Simplified Input Power Tree J510 Battery Connector BATT_PLUS 2.7V- 4.4V U2000 2.7V- 4.4V PMIC PM8994 J500 U2500 USB Connector PMI8994 Charger VBUS B_PLUS To System Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 47 PS_HOLD = Shorts near 1.8V PM8994 (U2000) PMI8994 (U2500) Check USB Use Ohmmeter to Enumeration look for short circuits Replace MSM on all power rails (U1000) Replace MSM Replace PMIC (U1000) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 48 Check Power Up Sequence Check Power Up Sequence Remote PMIC Check Primary Power On Sequence Check Secondary Power On Sequence Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 49 Power-On Sequence Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 50 Check MSM Check MSM X Ray and Look for Solder Shorts Check PoP Alignment Replace MSM Replace RAM Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 51 Use X Ray to find Shorts on B_PLUS, BBYP, or BATT_CONN Use Thermal Camera or feel with hand to find Hot Shield Inspect components under hot shield and replace components Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 52 Follow the list at right WiFi Buck-Boost RF Boost-Bypass Kung Kow Audio Buck •  Replace parts in order TOTAL •  Recheck test after removing each shield and after removing each component Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 53 Follow the list at right WiFi Buck-Boost RF Boost-Bypass Kung Kow Audio Buck •  Replace parts in order TOTAL •  Recheck test after removing each shield and after removing each component Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 54 Check USB Connector Blankflash (J500) Mode Reflash Fastboot Bootloader Mode Android Check JTAG Reflash Android Connector for Shorts Capture UART Pull Android Check/Replace Check/Replace Logs during Logs eMMC eMMC bootup Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 55 •  Then when board is in this mode, blank flashing can be attempted to reflash the device and/or find more information on the failure. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 56 Blankflash Mode •  If in blankflash Mode, the device will enumerate like this. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 57: Battery & Charger Troubleshooting

    BATTERY AND CHARGER TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 58 If the measurement is not between 8-12Kohms, hand the device as is to the mechanical engineer for further analysis and corrective action. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 59 Battery Connector – Location and Test Points BATTERY CONNECTOR BATT+ BATT- Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 60 Thermistor – Location and Test Point BATTERY THERMISTOR DISPLAY CONNECTOR Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 61 USB Connector - Pinout VBUS Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 62 When the device is in this mode, it will not charge. Measure the resistance of ID to GND. If it is less than 100Kohms, there is a short to GND on the line. Replace VR502. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL...
  • Page 63 BGAs where a reflow followed by replacement of the IC might be needed as a last attempt to recover charge operation. This should be done after exhausting all other possible root-causes and discussing with development team. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 64 A tear on the inner side of the flex tail where it makes a 90 degree turn, would sever the wireless charging coil trace and disconnects the coil from the board. Replace the flex. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 65 Battery Components Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 66 USB Components Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 67 •  If charge level is 1% or higher, leave on charger until 100%. If battery level is too low, but 1% or higher: •  Plug in charge and leave until 100% full. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 68: Sensors And Sim

    SENSORS AND SIM TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 69 Prox/ALS Gesture LED 1 Sensor Hub Magnetometer Accelerometer Top Flex Connector Top Flex Hall Effect Sensor Gesture LED Flex Gesture LED 3 Flex Connector Gesture LED 2 Gesture LED 3 Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 70 Check U6000 supply at C6000 - Should be 1.8V –  Check U6000 orientation –  If everything else looks good, try replacing U6000 •  If sensor hub is continuously rebooting –  Check accelerometer (covered later) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 71 Verify voltage at C6121 is 2.85V –  Verify voltage at R6000 and R6001 is 1.8V –  If voltage is missing try replacing U6120, U6000, or •  U2000 in that order Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 72 Verify voltage at C6121 is 2.85V –  –  Verify voltage at R6000 and R6001 is 1.8V If voltage is missing try replacing U6120, U6000, or •  U2000 in that order Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 73 Verify U6150 orientation Verify voltage at C6151 is 1.8V –  –  Replace U6150 or possibly U6000 or U2000 If reading is failing: •  Replace U6150, likely damaged accelerometer part –  Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 74 Verify U6150 orientation Verify voltage at C6151 is 1.8V –  –  Replace U6150 or possibly U6000 or U2000 If reading is failing: •  –  Replace U6150, likely damaged accelerometer part Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 75 Replace U6140, likely damaged magnetometer part. –  –  Test at board level if radio level testing is failing to determine if magnetic component in the housing is somehow affecting readings. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 76 Verify voltage at C6175 is 1.8V –  –  Make sure U6000 is placed and oriented correctly Replace U6170, likely damaged hall effect part. –  –  Can also replace U6000 if failure persists Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 77 Verify Q6500, Q6501, Q6502, & Q6503 orientation –  Verify voltage on LED anode is 5V –  If LED 2, replace LED module, if LED 1 or 3, replace entire flex (do not rework on flex) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 78 NOTE: If motor does not spin, or if motor stutters, but starts working normally after turning it manually, it has a “dead-spot”. Consider it a failure and replace the motor. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 79 1, 2, 3, 6 (factory cable, USB, and battery must be removed). –  SIM1 - Verify R5502, R5503, and R5505 are placed –  SIM2 - Verify R5510, R5512, and R5513 are placed Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 80: Processor And Memory

    PROCESSOR AND MEMORY TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 81 6.  If it still fails X-ray the board and reflow the part. 7.  If it still continues to fail, the part might need to go back to supplier. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 82 EMMC Probe Locations (Bottom Side) 2.95V 1.8V Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 83 If any line is held low then measure the voltage across the ESD diodes placed on all data and detect line to ensure you read 0.7V confirming its not shorted to ground. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 84 Micro SDCard Probe Points Top Side Bottom side - J4200 is SIM + uSD/SIM connector Data Tray Detect VDD_SDC Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

  • Page 85: Camera Troubleshooting

    CAMERA TROUBLESHOOTING Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 86 Front Imager Schematic Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 87 Rear Imager/Flash LED Schematic Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 88 Camera Pinout – Rear (camera pointed at you) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 89 Camera Pinout – Front (camera pointed at you) Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 90 Audio Flex If camera does not turn on, change Audio Flex camera module. If Connector camera still does not power on, then it is likely an issue on main PCB. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 91 LED anode circuit Rear imager connector If camera does not turn on, change camera module. If camera still does not power on, then it is likely an issue on main PCB. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 92 LED Flash Schematic Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 93 LED Flash Layout LED Flash circuit Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 94 Blemish Example #1 Blemish failure due to FM. This FM is most likely beneath the lens. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 95 Annotated images end with _BLEMISH in the file name. These annotations are drawn by the analysis software and not part of the real image. The blemish that is circled however is real and indicates FM or a defect in the lens. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 96 Blemish failure due to noise. There are no particles or lens defects in this module, but the noise is so bad that it is getting mistaken for blemishes. This is most likely a problem with the sensor. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 97 This picture shows a really severe case of the focus chart not being centered within the camera’s view. This case is most likely caused by operator error when placing the phone into the test chamber. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...
  • Page 98 Focus Error Example The top side of this image is blurry. This will most likely be a problem with the lens placement inside the module. Moto X Force/DROID Turbo 2 MOTOROLA CONFIDENTIAL BASEBAND TROUBLESHOOTING GUIDES...

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