Your Hitachi Vantara account team will assist you throughout the site planning process.
The Hitachi Vantara account team is responsible for:
Assisting you as needed to plan the installation for your specific site and operational
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configuration.
Coordinating Hitachi Vantara resources to ensure smooth delivery, installation, and
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configuration of the units.
Customer responsibilities
When planning and preparing for the installation of a storage system, the user assumes
the following responsibilities:
Purchase site-planning services from Hitachi Global Services.
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Provide the space, people, and tools for unpacking, installing, and operating the
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storage system.
Confirm that the path from where the storage system is delivered to the installation
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site is large enough to support the storage system. Take into account all ramps,
walkways, and elevators and possible obstructions.
Maintain the proper environmental conditions for the storage system. For optimal
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performance, storage systems require controlled environmental conditions that are
often best facilitated through raised flooring and under-floor air conditioning. It is the
responsibility of the customer to monitor this environment and ensure continued
conformance with the recommended environmental specifications.
Provide adequate power facilities for the storage system. Adequate power is
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necessary to ensure reliable functioning of electronic equipment and for the safety of
the customer's installation. The customer is responsible for procuring, installing, and
maintaining adequate power to the equipment.
Supply the network connections and external cabling required by the storage system.
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Delivery space requirements
Verify that the delivery area, the destination, and the path between them meet the
standard delivery clearance and weight requirements of the storage system.
The delivery area must provide enough space and floor strength to support the
packaged equipment cartons for the storage system. Doorways and hallways must
provide enough clearance to move the equipment safely from the delivery area to the
destination. Permanent obstructions such as pillars or narrow doorways can cause
equipment damage. If necessary, plan for the removal of walls or doors.
Verify that all floors, stairs, and elevators you use when moving the storage system to its
destination can support the weight and size of the equipment. Failure to do so could
damage the equipment or your site.
Climatization
Storage systems that are shipped or stored at extreme temperatures require time to
adjust to operating temperatures before startup.
Site Preparation Guide for VSP G/F350, G/F370, G/F700, G/F900
Chapter 1: Installation site considerations
Customer responsibilities
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