Commands And Job Specifications; General; Acd Commands - NEC Univerge SV8500 Programming Manual

CHAPTER 6

COMMANDS AND JOB SPECIFICATIONS

1. GENERAL

This chapter explains the ACD Commands which are used exclusively for the ACD system. For other related
Telephony Server Command, refer to the Data Programming Sheets. When engaging in command operations
concerning the ACD system, ensure to use both this manual and Data Programming Sheets.
Before assigning the command data related to the ACD system, check that the ACDP/IP Data Memory
Note:
Clear Initialization is completed.

2. ACD COMMANDS

COMMAND
NAME
ACDTN
ACDSPL
ACDLOG
ACDPSN
ACDCCV
ACDPLT
ACDTG
ACDANA
ACDIVR
ACDHS
ACDHSP
ACDHSE
ACDHC
ACDHCP
ACDHCE
ACDWS
ACDIZ
CHAPTER 6
Table 6-1 ACD Command List
Assignment of ACD Tenant Data
Assignment of ACD Split Data
Assignment of ACD Receiver ID Code
Assignment of ACD Position Data
Assignment of ACD CCV Data
Assignment of ACD Monitor Number
Assignment of ACD Trunk Group Data
Assignment of ACD Analog Split Access Code
Assignment of ACD IVR Data
Assignment of ACD Holiday Schedule
Assignment of ACD Holiday Schedule for Pilot Number
Assignment of ACD Holiday Calendar for type of reception services
Assignment of ACD Holiday Calendar
Assignment of ACD Holiday Calendar for Pilot Number
Assignment of ACD Holiday Calendar for type of reception services
Assignment of ACD Week Schedule
Internal ACDP Initialization Control
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COMMANDS AND JOB SPECIFICATIONS
DESCRIPTION