2. If you need assistance'...
Call Whirlpool
Consumer
Assistance
Center
telephone
number. Dial free from anywhere
in
the U.S.:
l-800-253-1301
and talk with one of our trained consultants.
The
consultant can instruct you in how to obtain
satisfactory operation from your appliance,
or if
service is necessary, recommend
a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service'...
Whirlpool has a
nationwide network of
w
technicians
are trained to
fulfill the
product
warranty
and
provide
after-warranty
service, anywhere in the United States. To locate
the authorized Whirlpool service company in your
area, call our Consumer Assistance
Center tele-
phone
number
(see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
MAJOR-SERVICE
6 REPAIR
ELECTRICAL
APPLIANCES-
MAJOR-REPAIRING
6 PARTS
OR
WASHING
MACHINES,
DRYERS
h IRONERS-SERVICING
WHIRLPOOL
APPLIANCES
AUTHORIZED
WHIRLPOOL
SERVICE
SERWCE
COMPANIES
XYZ SERVICE
CO.
123 MAPLE
999.9999
4. If you are not satisfied
with how the
problem
was solved'...
l
Contact the Major Appliance
Consumer Action
Panel (MACAP). MACAP is a group of
independent
consumer experts that voices
consumer views at the highest levels of the
major appliance
industry.
l
Contact MACAP only when the dealer,
authorized servicer or Whirlpool have failed to
resolve your problem.
Major Appliance
Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
l
When requesting assistance, please provide:
model number, serial number, date of
purchase, and a complete description
of the
problem. This information is needed in order to
better respond to your request.
35