Danalogic C Series Troubleshooting Manual

Troubleshooting guide
SYMPTOM CAUSE
No sound • Hearing aid
• Dead battery
• Battery door not
• Blocked slim tube /
• Condensation in tube
• Label not removed
Not loud • Incorrect slim tube /
enough
• Blocked slim tube /
• Blocked wax filter
• Hearing may have
• Excessive ear wax
• Volume set too low
Excessive
• Incorrect slim tube /
whistling /
feedback
• Excessive ear wax
The right choice for the NHS
UK 02.19 B 3.2018
not turned on
closed properly
ear mould
from battery
ear mould placement
ear mould/ dome
changed
earmould placement
POSSIBLE REMEDY
• Turn on by closing the
battery door
• Replace battery
• Check battery is inserted
correctly and battery door is
completely shut
• Clean slim tube / ear mould
• Remove the hearing device and
shake the ear mould to remove
water. Place somewhere warm
and dry for 15 minutes before
replacing the hearing device
• Check label has been removed
from top of battery
• Re-insert slim tube / ear mould
• Clear earmould / clean slim
tube / replace dome
• Change wax filter or consult your
Audiology Service
• Consult your Audiology Service
• Consult your GP or practice nurse
• Increase the volume control
if available or consult your
Audiology Service
• Re-insert slim tube / earmould
carefully
• Consult your GP or practice
nurse