HIKVISION DS-9600NI-I8 Series User Manual
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Network Video Recorder
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  • Page 1 Network Video Recorder User Manual...
  • Page 2 Network Video Recorder User Manual Legal Information About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
  • Page 3 Network Video Recorder User Manual TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Network Video Recorder User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
  • Page 6 Network Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model DS-9600NI-I8 DS-9608NI-I8 DS-9616NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9600NI-I16 DS-9616NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-8600NI-I8 DS-8608NI-I8 DS-8616NI-I8 DS-8632NI-I8 DS-8664NI-I8 DS-8600NI-I8/24P DS-8632NI-I8/24P DS-7600NI-I2 DS-7608NI-I2 DS-7616NI-I2 DS-7632NI-I2 DS-7600NI-I2/P DS-7608NI-I2/8P...
  • Page 7 Network Video Recorder User Manual Series Model DS-7716NI-I4/16P DS-7732NI-I4/16P DS-7700NI-I4/P(B) DS-7716NI-I4/P(B) DS-7732NI-I4/P(B) DS-7800NI-I2 DS-7808NI-I2 DS-7816NI-I2 DS-7832NI-I2 DS-7800NI-I2/P DS-7808NI-I2/8P DS-7816NI-I2/16P DS-7832NI-I2/16P DS-7900NI-I4 DS-7916NI-I4 DS-7932NI-I4 DS-7900NI-I4/P DS-7916NI-I4/16P DS-7932NI-I4/16P DS-7932NI-I4/24P...
  • Page 8 Network Video Recorder User Manual Content Convention In order to simplify description, please read the following conventions. • Recorder or device mainly refers to video recorder. • IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital Video Server), or NVS (Network Video Server).
  • Page 9 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 10: Table Of Contents

    Network Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ....................1 1.1.3 Activate via SADP ......................2 1.1.4 Activate via Client Software ..................3 1.1.5 Activate via Web Browser .....................
  • Page 11 Network Video Recorder User Manual 2.5.2 Search the IoT Video/Picture ..................23 Chapter 3 Live View ........................25 3.1 Start Live View ........................25 3.1.1 Configure Live View Settings ..................25 3.1.2 Configure Live View Layout ..................26 3.1.3 Switch Main/Auxiliary Port ..................27 3.2 Digital Zoom .........................
  • Page 12 Network Video Recorder User Manual 4.2 Playback ..........................42 4.2.1 Instant Playback ......................42 4.2.2 Play Normal Video ...................... 43 4.2.3 Play Smart Searched Video ..................44 4.2.4 Play Custom Searched Files ..................44 4.2.5 Play Tag Files ....................... 45 4.2.6 Play by Sub-periods .....................
  • Page 13 Network Video Recorder User Manual 6.2.5 Intrusion Detection ..................... 59 6.2.6 Region Entrance Detection ..................60 6.2.7 Region Exiting Detection ..................... 61 6.2.8 Loitering Detection ..................... 61 6.2.9 People Gathering Detection ..................62 6.2.10 Fast Moving Detection ....................63 6.2.11 Parking Detection ...................... 64 6.2.12 Unattended Baggage Detection ................
  • Page 14 Network Video Recorder User Manual Chapter 8 POS Configuration ....................79 8.1 Configure POS Connection ....................79 8.2 Configure POS Text Overlay ....................82 8.3 Configure POS Alarm ......................83 Chapter 9 Camera Settings ......................85 9.1 Configure Image Parameters ....................85 9.2 Configure OSD Settings ......................
  • Page 15 Network Video Recorder User Manual 12.6 Configure Port ........................107 12.7 Configure ONVIF ......................109 Chapter 13 File Management ....................110 13.1 Search Files ........................110 13.2 Search History Operation ....................110 13.3 Export Files ........................111 Chapter 14 User Management and Security ................112 14.1 Manage User Accounts ....................
  • Page 16 Network Video Recorder User Manual 15.2.2 NTP Synchronization ....................125 15.2.3 DST Synchronization ....................125 15.2.4 IP Camera Time Sync ....................126 15.3 Network Detection ......................126 15.3.1 Network Traffic Monitoring ..................126 15.3.2 Test Network Delay and Packet Loss ............... 127 15.3.3 Export Network Packet ...................
  • Page 17 Network Video Recorder User Manual 15.10.2 RTSP Authentication ..................... 141 15.10.3 RTSP Digest Algorithm ..................141 15.10.4 ISAPI Service ......................141 15.10.5 HTTP Authentication ..................... 142 15.10.6 HTTP/Web Digest Algorithm ................. 142 15.10.7 Picture URL Digest Authentication ................ 142 15.10.8 Serial Port Authentication Service ................ 142 Chapter 16 Appendix ......................
  • Page 18: Chapter 1 Basic Operation

    Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address • Default administrator account: admin. • Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.
  • Page 19: Activate Via Sadp

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 20: Activate Via Client Software

    Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 21 Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4.
  • Page 22 Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 23: Activate Via Web Browser

    Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above.
  • Page 24 Network Video Recorder User Manual Steps 1. Go to System → Network → TCP/IP . Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2.
  • Page 25: Hdd Settings

    Network Video Recorder User Manual Note • Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network. • Valid MTU value range is 500 to 9676. 1.3 HDD Settings Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it.
  • Page 26: Add Automatically Searched Online Network Camera

    Network Video Recorder User Manual 1.4.1 Add Automatically Searched Online Network Camera Steps 1. Click on the main menu. 2. Click Number of Unadded Online Device at the bottom. 3. Select the automatically searched online network cameras. 4. Click Add to add the camera which has the same login password with the video recorder. Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera...
  • Page 27: Add Network Camera Through Poe

    SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. Note The function is only available when you use HIKVISION protocol. 6. Optional: Check Verify Certificate to verify the camera with certificate. The certificate is a form of identification for the camera that provides more secure camera authentication.
  • Page 28 Network Video Recorder User Manual Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings . 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface. Short Distance Short-distance (<...
  • Page 29: Configure Customized Protocol

    Network Video Recorder User Manual Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited. Steps 1. Go to Camera → Camera → IP Camera . 2.
  • Page 30: Platform Access

    Network Video Recorder User Manual Figure 1-14 Protocol Management 2. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream.
  • Page 31 Network Video Recorder User Manual Figure 1-15 EHome Settings 2. Select Access Type as EHome. 3. Check Enable. Note Enabling EHome will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.
  • Page 32: Configure Guarding Vision

    Network Video Recorder User Manual 1.5.2 Configure Guarding Vision Guarding Vision enables the mobile phone application and the service platform page (dev.guardingvision.com) to access and manage your connected NVR, providing a convenient remote access to the surveillance system. Steps 1. Go to System → Network → Advanced → Platform Access . 2.
  • Page 33: Chapter 2 Iot

    Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 2.1.1 Add an Access Control Device Add Hikvision alarm host and video intercom devices to receive their alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs. Before You Start Install access control devices.
  • Page 34 Network Video Recorder User Manual Figure 2-1 Access Control 3. Enter access control device information. Device IP, Port, User Name, and Password must be the same with access control device. 4. Optional: For device with multiple access control channels or video channels, check the access control channel and video channel as your desire.
  • Page 35: Add An Alarm Device

    2.1.2 Add an Alarm Device Add alarm devices of Hikvision, Luminite, GJD, or OPTEX manufacturer to receive their alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs.
  • Page 36: Configure The Linkage Action And Arming Schedule

    Network Video Recorder User Manual Note For access control devices without the video channel. You need to select trigger channel in linkage action configuration first. For details, refer to Configure Linkage Actions . • Click to edit added alarm device information. 2.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices.
  • Page 37: Search The Iot Record

    Network Video Recorder User Manual Steps 1. Click of an added IoT device. 2. Check OSD Display on Event Configuration interface. 3. Select Trigger Channel. 4. Click OSD Display Configuration. Figure 2-5 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image.
  • Page 38 Network Video Recorder User Manual Figure 2-6 Search Event Record (Access Control) Figure 2-7 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3.
  • Page 39: Iot Video/Picture

    Network Video Recorder User Manual Figure 2-9 Search Result (Alarm Device) 2.5 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 2.5.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs.
  • Page 40: Search The Iot Video/Picture

    Network Video Recorder User Manual 4) Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Plan Recording for details. 5) Click OK. Figure 2-11 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 2.5.2 Search the IoT Video/Picture Search IoT event triggered videos or pictures.
  • Page 41 Network Video Recorder User Manual Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. File Type You can search the IoT video or picture. 3. Click Search.
  • Page 42: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar to enter the Live View. • Select a window and double click a camera from the list to play the video from the camera in the selected window.
  • Page 43: Configure Live View Layout

    Network Video Recorder User Manual Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video. Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen. 3.
  • Page 44: Switch Main/Auxiliary Port

    Network Video Recorder User Manual The successfully configured layout is displayed in the list. 8. Optional: Select a live view layout from the list and click to edit the name, or click delete the name. Configure Live View Mode Steps 1.
  • Page 45: Fisheye View

    Network Video Recorder User Manual Figure 3-3 Digital Zoom 3.3 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start • The fisheye expansion view feature is supported only by the • The connected camera must support the fisheye view. Steps 1.
  • Page 46: Positioning

    Network Video Recorder User Manual expansion. It called Fisheye supports the View because it electronic PTZ approximates function, also the vision of a called e-PTZ. fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image.
  • Page 47: Ptz Control

    Network Video Recorder User Manual Figure 3-4 Channel-Zero Encoding 3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. A higher frame rate and bitrate require higher bandwidth. 4. Click Apply. You can view all the channels on one screen via CMS or web browser. 3.6 PTZ Control 3.6.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters.
  • Page 48: Set A Preset

    Network Video Recorder User Manual Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc.You can call a preset to quickly move the camera to the predefined position.
  • Page 49: Set A Patrol

    Network Video Recorder User Manual Figure 3-9 Call Preset (2) 3.6.4 Set a Patrol Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Steps 1.
  • Page 50: Call A Patrol

    Network Video Recorder User Manual Figure 3-12 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.
  • Page 51: Set A Pattern

    Network Video Recorder User Manual Figure 3-13 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.6.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.
  • Page 52: Set Linear Scan Limit

    Certain speed dome models can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol.
  • Page 53 Network Video Recorder User Manual Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to activate the park action. Park (Quick Patrol) The dome starts patrolling from the predefined preset 1 to preset 32 in order after the park time.
  • Page 54: Chapter 4 Recording And Playback

    Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 55 Network Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.
  • Page 56: Enable The H.265 Stream Access

    Network Video Recorder User Manual The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record The time you set to record after the event or the scheduled time.
  • Page 57: Configure Plan Recording

    Network Video Recorder User Manual 4.1.5 Configure Plan Recording The camera would automatically start/stop recording according to the configured recording schedule. Before You Start • Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files.
  • Page 58: Configure Holiday Recording

    Network Video Recorder User Manual Figure 4-2 Record Schedule Note • You can repeat the above steps to set schedule recording or capture for each day in the week. • Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.
  • Page 59: Playback

    Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Plan Recording for details. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes.
  • Page 60: Play Normal Video

    Network Video Recorder User Manual Figure 4-4 Playback Interface 4.2.2 Play Normal Video Go to Playback, select date and camera(s), and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations . You can click camera(s) to execute simultaneous playback of multiple camera(s).
  • Page 61: Play Smart Searched Video

    Network Video Recorder User Manual 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection (...
  • Page 62: Play Tag Files

    Network Video Recorder User Manual Figure 4-7 Custom Search 5. Click Search. Figure 4-8 Custom Searched Video Files 6. Select a file and start playing the video on search results interface. 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback.
  • Page 63: Play By Sub-Periods

    Network Video Recorder User Manual Note Max. 64 tags can be added to a single video file. Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the left bottom. 3. Enter search conditions, including time and tag keyword. Figure 4-9 Tag Search 4.
  • Page 64: Play External Files

    Network Video Recorder User Manual Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5. Select the different multi-period at the lower-right corner, e.g., 4-Period. Note According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback.
  • Page 65 Network Video Recorder User Manual In the playback mode, position the cursor on time bar to get preview thumbnails. Figure 4-11 Thumbnails View You can click a thumbnail to enter the full-screen playback.
  • Page 66: Chapter 5 Picture Capture

    Network Video Recorder User Manual Chapter 5 Picture Capture 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Capture Schedule → Advanced . Resolution Set the picture resolution. Picture Quality Set picture quality to low, medium or high.
  • Page 67 Network Video Recorder User Manual Figure 5-1 Edit Holiday Settings 5. Click OK. 6. Set the holiday capture schedule. Refer to Chapter Configure Plan Recording for schedule setting details.
  • Page 68: Chapter 6 Event

    Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2.
  • Page 69: Configure Video Tampering Alarms

    Network Video Recorder User Manual 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering . 2.
  • Page 70: Configure Combined Alarm

    Network Video Recorder User Manual Figure 6-1 Event Hint Settings 3. Select an exception type. Figure 6-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions . 6.1.6 Configure Combined Alarm Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events.
  • Page 71: Vca Event Alarm

    Network Video Recorder User Manual Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first.
  • Page 72: Temperature Screening

    Network Video Recorder User Manual Figure 6-4 Facial Detection 3. Select a camera to configure. 4. Check Enable Face Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected.
  • Page 73: Configure Vehicle Detection

    Network Video Recorder User Manual 6. Set linkage actions. Refer to Configure Linkage Actions . If you only requires to conduct linkage actions when the thermography camera detects abnormal temperature, go to More , and check Abnormal Body Temperature. Note The abnormal temperature is detected and defined by the thermography camera.
  • Page 74: Line Crossing Detection

    Network Video Recorder User Manual Figure 6-6 Vehicle Detection 4. Check Enable Vehicle Detection. 5. Optional: Check Save VCA Picture to save the captured vehicle detection pictures. 6. Set the arming schedule.Refer to Configure Arming Schedule 7. Set the linkage actions. Refer to Configure Linkage Actions 8.
  • Page 75 Network Video Recorder User Manual Figure 6-7 Line Crossing Detection 3. Select a camera. 4. Check Enable Line Crossing Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. 6. Set the line crossing detection rules and detection areas. 1) Select an arming area.
  • Page 76: Intrusion Detection

    Network Video Recorder User Manual 6.2.5 Intrusion Detection The Intrusion detection function detects people, vehicles or other objects that enter and loiter in a pre-defined virtual region. Specific actions can be taken when an alarm is triggered. Steps 1. Go to System → Event → Smart Event . 2.
  • Page 77: Region Entrance Detection

    Network Video Recorder User Manual 7. Set the arming schedule. Refer to Configure Arming Schedule . 8. Set linkage actions. Refer to Configure Linkage Actions . 9. Click Apply. 6.2.6 Region Entrance Detection Region entrance detection detects objects that enter a predefined virtual region. Steps 1.
  • Page 78: Region Exiting Detection

    Network Video Recorder User Manual 6.2.7 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to System → Event → Smart Event . 2. Click Region Exiting. Figure 6-10 Region Exiting Detection 3.
  • Page 79: People Gathering Detection

    Network Video Recorder User Manual 3. Click Loitering Detection. Figure 6-11 Loitering Detection 4. Check Enable Loitering Detection.. 5. Optional: Check Save VCA Picture to save the captured loitering detection pictures. 6. Set loitering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold.
  • Page 80: Fast Moving Detection

    Network Video Recorder User Manual Figure 6-12 People Gathering Detection 4. Check Enable People Gathering Detection. 5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures. 6. Set people gathering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.
  • Page 81: Parking Detection

    Network Video Recorder User Manual Figure 6-13 Fast moving detection 4. Check Enable Fast Moving. 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area.
  • Page 82: Unattended Baggage Detection

    Network Video Recorder User Manual Figure 6-14 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6. Set parking detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold.
  • Page 83: Object Removal Detection

    Network Video Recorder User Manual Figure 6-15 Unattended Baggage Detection 3. Select a camera. 4. Check Enable Unattended Baggage Detection. 5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. 6. Set the detection rules and detection areas. 1) Select Arming Region.
  • Page 84: Audio Exception Detection

    Network Video Recorder User Manual Figure 6-16 Object Removal Detection 3. Select a camera to configure. 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region.
  • Page 85: Defocus Detection

    Network Video Recorder User Manual Figure 6-17 Audio Exception Detection 3. Select a camera to configure. 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules: 1) Select Exception Detection. 2) Check Audio Loss Exception,Sudden Increase of Sound Intensity Detection,and/or Sudden Decrease of Sound Intensity Detection.
  • Page 86: Sudden Scene Change Detection

    Network Video Recorder User Manual Steps 1. Go to System → Event → Smart Event . 2. Click Defocus. Figure 6-18 Defocus Detection 3. Select a camera to configure. 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6.
  • Page 87: Pir Alarm

    Network Video Recorder User Manual Figure 6-19 Sudden Scene Change 3. Select a camera to configure. 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Note Sensitivity range: [1-100].
  • Page 88: Thermal Camera Detection

    Network Video Recorder User Manual Figure 6-20 PIR Alarm 3. Select a camera to configure. 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule.Refer to Configure Arming Schedule . 7.
  • Page 89: Configure Queue Management

    Network Video Recorder User Manual 6.2.19 Configure Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1.
  • Page 90: Configure Arming Schedule

    Network Video Recorder User Manual 6.3 Configure Arming Schedule Steps 1. Click Arming Schedule. 2. Click Edit. 3. Select a day of the week and set the time period. Up to eight time periods can be set each day. Note Time periods cannot repeat or overlapped.
  • Page 91: Configure Auto-Switch Full Screen Monitoring

    Network Video Recorder User Manual 6.4.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time.
  • Page 92: Configure Email Linkage

    Network Video Recorder User Manual 3. Go to Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 4. Select Notify Surveillance Center. 6.4.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected. Steps 1.
  • Page 93: Configure Ptz Linkage

    Network Video Recorder User Manual 6.4.7 Configure PTZ Linkage The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occurs. Before You Start Make sure the connected PTZ or speed dome connected supports PTZ linkage. Steps 1.
  • Page 94: Chapter 7 Smart Analysis

    Network Video Recorder User Manual Chapter 7 Smart Analysis 7.1 People Counting Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis. Steps 1. Go to Smart Analysis → Counting . 2.
  • Page 95 Network Video Recorder User Manual Figure 7-2 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.
  • Page 96: Chapter 8 Pos Configuration

    Network Video Recorder User Manual Chapter 8 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 8.1 Configure POS Connection Steps 1.
  • Page 97 Network Video Recorder User Manual Figure 8-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 98 Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 8-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu →...
  • Page 99: Configure Pos Text Overlay

    Network Video Recorder User Manual Figure 8-4 Sniff Settings 8.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display. Figure 8-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4.
  • Page 100: Configure Pos Alarm

    Network Video Recorder User Manual • Font size and font color • Display time (sec) of the characters. The value ranges 5 -3600 sec. • Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends.
  • Page 101 Network Video Recorder User Manual Figure 8-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
  • Page 102: Chapter 9 Camera Settings

    Network Video Recorder User Manual Chapter 9 Camera Settings 9.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display . Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec).
  • Page 103: Configure Privacy Mask

    Network Video Recorder User Manual Figure 9-1 OSD Configuration Interface 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 9.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area.
  • Page 104: Import/Export Ip Camera Configuration Files

    Network Video Recorder User Manual Figure 9-2 Privacy Mask Settings Interface Note • Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. • You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
  • Page 105: Upgrade Ip Cameras

    Network Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. - Click Export to export the configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import.
  • Page 106: Chapter 10 Storage

    Network Video Recorder User Manual Chapter 10 Storage 10.1 Storage Device Management 10.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1.
  • Page 107 Network Video Recorder User Manual Figure 10-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10.
  • Page 108: Add A Network Disk

    Network Video Recorder User Manual HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists.
  • Page 109: Manage Esata

    Network Video Recorder User Manual Figure 10-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 110 Network Video Recorder User Manual Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 10-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it.
  • Page 111: Disk Array

    Network Video Recorder User Manual Figure 10-5 Configure eSATA for Auto Backup 10.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails.
  • Page 112 Network Video Recorder User Manual 4. After reboot, go to Storage → RAID Setup → Physical Disk . 5. Click One-touch Config. 6. Edit Array Name and click OK to start configuring. Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7.
  • Page 113: Rebuild An Array

    Network Video Recorder User Manual RAID Level The Required Number of HDDs RAID 5 At least 3 HDDs. RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10.
  • Page 114 Network Video Recorder User Manual 2. Click of an available HDD to set it as the hot spare disk. Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1.
  • Page 115 Network Video Recorder User Manual Figure 10-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...
  • Page 116: Chapter 11 Hot Spare Recorder Backup

    Network Video Recorder User Manual Chapter 11 Hot Spare Recorder Backup Video recorders can form an N+1 hot spare system. The system consists of several working video recorders and a hot spare video recorder; when the working video recorder fails, the hot spare video recorder switches into operation, thus increasing the reliability of the system.
  • Page 117: Set Working Recorder

    Network Video Recorder User Manual 11.2 Set Working Recorder Steps 1. Go to System → Hot Spare . 2. Select Work Mode as Normal Mode. 3. Check Enable. 4. Enter IP address, user name, and admin password of the hot spare recorder. Figure 11-3 Hot Spare 5.
  • Page 118 Network Video Recorder User Manual Figure 11-4 Add Working Recorder...
  • Page 119: Chapter 12 Network Settings

    Network Video Recorder User Manual Chapter 12 Network Settings 12.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 120: Configure Snmp

    Network Video Recorder User Manual 12.3 Configure SNMP You can configure SNMP (SNMP v2 and SNMP v3) settings to get device status and parameter information via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides security with authentication and privacy. Before You Start Download the SNMP software to receive device information via the SNMP port.
  • Page 121: Configure Email

    Network Video Recorder User Manual Figure 12-2 SNMP Settings 2. Enable SNMP v2 or SNMP v3 as your desire. 3. Set related parameters. 4. Set SNMP Port. 5. Click Save. 12.4 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 122 Network Video Recorder User Manual Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications.
  • Page 123: Configure Port Mapping (Nat)

    Network Video Recorder User Manual Receiver The receiver's name. Receiver's Address The e-mail address of the user to be notified. Enable Attached Picture Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images. 3.
  • Page 124: Configure Port

    Network Video Recorder User Manual - Auto:If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. - Manual:If you select Manual, you can edit the external port on your demand by clicking to activate External Port Settings.
  • Page 125 Network Video Recorder User Manual Figure 12-6 Port Settings 2. configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the...
  • Page 126: Configure Onvif

    Network Video Recorder User Manual RTSP Port RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default. Enhanced SDK Service Port The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission.
  • Page 127: Chapter 13 File Management

    Network Video Recorder User Manual Chapter 13 File Management 13.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video , or File Management → Picture . 2. Select a search method. For example, Search by Appearance, or Search by Event. 3.
  • Page 128: Export Files

    Network Video Recorder User Manual 13.3 Export Files Export files for backup purposes to a USB device, or eSATA HDD. Steps 1. Search files. Refer to Search Files for details. 2. Select files. 3. Click Export. 4. Optional: For vehicle files, check Backup License Plate Statistics Info to export license plate statistics information later.
  • Page 129: Chapter 14 User Management And Security

    Network Video Recorder User Manual Chapter 14 User Management and Security 14.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 130: Edit The Admin User

    Network Video Recorder User Manual 14.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 14-1 Edit User (Admin) 4.
  • Page 131: Edit An Operator/Guest User

    Network Video Recorder User Manual 9. Click OK to save the settings. 14.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User . 2.
  • Page 132 Network Video Recorder User Manual Figure 14-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
  • Page 133 Network Video Recorder User Manual Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings.
  • Page 134: Set Live View Permission On Lock Screen

    Network Video Recorder User Manual Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 14.2.2 Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device.
  • Page 135: Set Double Verification Permission For Non-Admin Users

    Network Video Recorder User Manual 4. Set the permissions.Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 14.2.3 Set double verification permission for non-admin users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission.
  • Page 136: Configure Reserved Email

    Network Video Recorder User Manual Before You Start Ensure you are on the same network segment with your device. Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4.
  • Page 137: Export Guid File

    Network Video Recorder User Manual Figure 14-7 Configure Reserved Email 3. Click OK. 14.3.3 Export GUID File The GUID file can help you to reset password when you forget it. You can export GUID file via web browser. Please keep the GUID file properly. Before You Start Ensure you are on the same network segment with your device.
  • Page 138: Reset Password

    Network Video Recorder User Manual Figure 14-8 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 14.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email.
  • Page 139: Reset Password By Security Questions

    Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 140: Reset Password By Guarding Vision

    Network Video Recorder User Manual 4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and read the legal disclaimer. 5. Obtain the verification code. There are two ways to get the verification code. - Use Guarding Vision app to scan the QR code.
  • Page 141: Chapter 15 System Management

    Network Video Recorder User Manual Chapter 15 System Management 15.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard.
  • Page 142: Manual Time Synchronization

    Network Video Recorder User Manual 15.2.1 Manual Time Synchronization Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 15.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
  • Page 143: Ip Camera Time Sync

    Network Video Recorder User Manual Manually set the start time and end time of the DST period, and the DST bias. 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 15.2.4 IP Camera Time Sync The device can automatically synchronize the time of connected IP camera after enabling this function.
  • Page 144: Test Network Delay And Packet Loss

    Network Video Recorder User Manual 15.3.2 Test Network Delay and Packet Loss Network delay is caused by slow response of the device when oversized data information is not limited during transmission under certain network protocol, e.g. TCP/IP. Packet loss test is for testing network packet loss rate that is the ratio of lost data packet and total number of transmitted data packet.
  • Page 145: Network Resource Statistics

    Network Video Recorder User Manual 15.3.4 Network Resource Statistics The remote access, including web browser and client software, will consume output bandwidth. You can view the real-time bandwidth statistics. Steps 1. Go to Maintenance → Network → Network Stat . Figure 15-4 Network Resource Statistics 2.
  • Page 146: Detection

    Network Video Recorder User Manual Figure 15-5 Bad Sector Detection Note • You can pause/resume or cancel the detection. • After testing has been completed, you can click Error information to see the detailed damage information. 15.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.
  • Page 147: Hdd Health Detection

    Network Video Recorder User Manual Figure 15-6 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 15.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.
  • Page 148: Configure Disk Clone

    Network Video Recorder User Manual Figure 15-7 Health Detection 2. Click a HDD to view details. 15.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.
  • Page 149: Repair Database

    Network Video Recorder User Manual 15.4.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1. Go to Storage → Storage Device . 2. Select the drive. 3. Click Repair Database. 4.
  • Page 150 Network Video Recorder User Manual Figure 15-10 Local Upgrade Interface 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware.
  • Page 151: Upgrade Ip Cameras

    Network Video Recorder User Manual Before You Start Ensure the device has successfully connected to Guarding Vision, and it requires to install at least one read-write HDD for firmware downloading. Steps 1. Go to Maintenance → Upgrade → Online Upgrade . 2.
  • Page 152: Import/Export Device Configuration Files

    Network Video Recorder User Manual 3. Export or import the IP camera configuration files. - Click Export to export the configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import.
  • Page 153: Log Management

    Network Video Recorder User Manual 15.8 Log Management 15.8.1 Log Storage You can customize the log storage disk and log storage period. Steps 1. Go to Storage → Advanced . Figure 15-13 Log Storage 2. Set Log Storage Mode. System Each disk will allocate a certain space to store about 400,000 logs.
  • Page 154: Upload Log To The Server

    Network Video Recorder User Manual Figure 15-15 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.
  • Page 155: One-Way Authentication

    Network Video Recorder User Manual 15.8.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser, this would improve the log communication security. Before You Start • Download the CA certificate from the server. •...
  • Page 156: Restore Default Settings

    Network Video Recorder User Manual Figure 15-18 Two-Way Authentication 2. Install the CA certificate in CA Certificate. 3. Click Create in Client Certificate, and follow the pop-up to create the certificate. 4. Click Download to download the certificate file to a desired location. 5.
  • Page 157: Security Management

    Network Video Recorder User Manual Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings. Factory Defaults Restore all parameters to the factory default settings. Restore to Inactive Restore the recorder to inactive status.
  • Page 158: Rtsp Authentication

    Network Video Recorder User Manual 15.10.2 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service . Figure 15-21 RTSP Authentication 2. Select RTSP Authentication Type. Note Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.
  • Page 159: Http Authentication

    Network Video Recorder User Manual 15.10.5 HTTP Authentication If you need to enable the HTTP service, you can set HTTP authentication to enhance access security. Steps 1. Go to Maintenance → System Service → System Service . Figure 15-22 HTTP Authentication 2.
  • Page 160 Network Video Recorder User Manual Go to Configuration → System → Security → Security Service via web browser to enable/disable serial port authentication service. Service Close Time The serial port authentication service will be closed for a specific period. For example, if Service Close Time is set as 30, the serial port authentication service will be closed for 30 days.
  • Page 161: Chapter 16 Appendix

    Network Video Recorder User Manual Chapter 16 Appendix 16.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
  • Page 162: Frequently Asked Questions

    Network Video Recorder User Manual NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. Acronym for Network Video Recorder.
  • Page 163: Why Is The Video Recorder Notifying Not Support The Stream Type

    Network Video Recorder User Manual 16.2.2 Why is the video recorder notifying not support the stream type? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder.
  • Page 164: Why Is The Timeline At Playback Not Constant

    Network Video Recorder User Manual 16.2.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.
  • Page 165: Why Is Image Getting Stuck When The Video Recorder Is Playing Back By Single Or Multi-Channel Cameras

    Network Video Recorder User Manual Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 16.2.10 Why is image getting stuck when the video recorder is playing back by single or multi-channel cameras? Reason HDD read/write exception.
  • Page 166: Why Is The Sound Quality Not Good In Recording Video

    Network Video Recorder User Manual Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3.
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