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GUM DROP SERVICE MANUAL
Phone Number: 1-386-255-1599
Fax Number: 1-386-255-1589
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
www.JENNISONGAMES.com
VERSION 1.1
MANUFACTURED BY:
Jennison Entertainment Technologies Corporation
822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A.
Toll Free Number: 1-855-JET-GAME
Service Email: Service@JennisonGames.com
Information Email: Info@JennisonGames.com

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Summary of Contents for Jennison Entertainment Technologies GUM DROP

  • Page 1 GUM DROP SERVICE MANUAL VERSION 1.1 MANUFACTURED BY: Jennison Entertainment Technologies Corporation 822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A. Toll Free Number: 1-855-JET-GAME Phone Number: 1-386-255-1599 Service Email: Service@JennisonGames.com Fax Number: 1-386-255-1589 Information Email: Info@JennisonGames.com For Additional Information or for an Electronic Copy of This Manual Visit Our Website...
  • Page 2: Table Of Contents

    MANUAL DO NOT INCLUDE A PARTS LIST. CONTACT Menu Options SPT OR JET FOR CURRENT PARTS LIST IF NOT Entering The Software INCLUDED. Game / Bonus Score Values Audit Information Score Channel Statistics Ball Release Time JET Games Corporation Gum Drop Service Manual...
  • Page 3: Safety Notifications

    Follow all instructions contained within this manual and do not make any modifications to the game without first contacting Jennison Entertainment Technologies. DANGER All danger messages are marked in RED boxes. Failure to adhere to these messages could result in personal injury or injury to others.
  • Page 4: Epilepsy Warning

    Play in a well-lit room Do not play when you are drowsy or fatigued If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing. JET Games Corporation Gum Drop Service Manual...
  • Page 5 GUM DROP CAUTIONS & NOTICES DANGER DO NOT perform repairs or maintenance on the game with the power ON. Always turn the power OFF and unplug the unit from the wall before servicing. DANGER DO NOT remove the game from its shipping pallet or skid...
  • Page 6 Use appropriate care when servicing the game and ensure that all removed components are away from facility guests and children. CAUTION Only qualified service personal should service GUM DROP. Contact J.E.T. first with any questions before replacing any part. JET Games Corporation...
  • Page 7: Fcc Compliance

    The Federal Communications Commission requires that all amusement machine devices used in commercial applications comply with guidelines for the amount of interference the internal components produce. GUM DROP complies with this requirement and the following statement is posted on all units.
  • Page 8: Rohs Compliance

    As of January 2018, Jennison Entertainment Technologies has tested all components used in the manufacturing of GUM DROP. All components have been found to be within the standards set forth for RoHS compliance by the European Union. Test reports are available and will be provided upon request.
  • Page 9 48" NOTE GUM DROP ships on one PLYWOOD skid within the United States, Canada, and Mexico. Be sure to inspect the packaging when the unit arrives and notate any damage with the driver and on the BOL before signing for the unit.
  • Page 10: Electrical Requirements

    ELECTRICAL REQUIREMENTS GUM DROP ELECTRICAL REQUIREMENTS VOLTS HERTZ AMPS 110 - 120 VAC 60 HZ 6 AMPS (MAX) DOMESTIC POWER REQUIREMENTS 215 - 230 VAC 50 HZ 3 AMPS (MAX) FOREIGN POWER REQUIREMENTS DANGER IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT...
  • Page 11 ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE INSTALLATION OF THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR DISTRIBUTOR PRIOR TO CONTINUING. NEITHER J.E.T. OR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY DAMAGE CAUSED DURING IMPROPER INSTALLATION PROCEDURES.
  • Page 12: Installation Instructions

    Step # 1 Receiving the unit Within the U.S., Canada, and Mexico, GUM DROP ships on ONE plywood skid, when shipped from JET's facility in Florida. If a distributor has sent the unit directly on their own truck - they may not use a skid.
  • Page 13: Opening The Boxes

    Be careful not to scratch the game, acrylic, or the graphics while cutting off the stretch wrap. Set aside the acrylic cover for later installation. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 14: Removing The Glass Brackets

    Removing the glass brackets There are two metal brackets holding the glass in place along the top portion of the main cabinet or section # 2. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 15 Remove the right bracket and keep the screws for use later in the installation process. These screws will be used to secure the header section to the main cabinet. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 16: Locating The Accessories

    Removing the marquee support bracket Using a Philips head screwdriver, remove the two screws holding the wooden bracket on the right side of the main cabinet. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 17 Using either scissors or a box cutter, cut the black strapping holding the candy tubes to the monitor. You may discard this strapping as it will not be needed again. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 18 Remove the console unit from its carton box and carefully cut the foam packaging. CAUTION TEAM LIFT - AT LEAST TWO ABLE-BODIED ADULTS SHOULD LIFT THIS SECTION OFF THE PALLET AND ONTO THE GROUND Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 19 Connect the 3.5 mm audio cable. Check Box When This Step is Complete Step # 24 Plugging in connection # 1 Connect the SIX pin Molex connector Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 20 Step # 27 Plugging in the HIGH voltage connector Connect the THREE PIN high voltage connector. This connector powers both the amplifier and the bill acceptor. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 21 Do not tighten. Insert the other two bolts into the console side and loosely tighten. After all four bolts are threaded, tighten evenly. Then tighten the other side. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 22 Slowly lower the header section on the main cabinet and ensure that both the left and right are properly aligned. DANGER TEAM LIFT - AT LEAST TWO ABLE-BODIED ADULTS MUST LIFT THE HEADER SECTION Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 23 Step # 36 Securing section # 3 to the main cabinet It is recommended to hand thread the screws first before tightening them all the way. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 24 Securing the acrylic panel to section # 3 Using the FOUR provided screws (taped to the acrylic cover packaging) - tighten the cover to the cabinet. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 25 From inside the main cabinet, carefully continue to pull the FOUR connectors through the access hole in the upper rear right corner of the main cabinet. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 26 Check Box When This Step is Complete Step # 45 Installing wire connection # 3 Connect the TWO PIN Molex connector with the two BLACK wires. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 27 Have an able-bodied adult pass the marquee section up to another adult who will install it onto the game. DANGER AT LEAST TWO ABLE-BODIED ADULTS ARE REQUIRED TO INSTALL THE MARQUEE ONTO THE HEADER Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 28 Philips head screwdriver to tighten all SIX screws. WARNING DO NOT RELEASE THE MARQUEE UNTIL ALL SIX OF THE SCREWS ARE SECURED TO THE HEADER SECTION Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 29 From inside the header and in the upper right hand corner - locate the wires you passed through and connector both the male THREE PIN Molex connector and the TWO PIN Molex connector into the female end. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 30 GREEN, RED, and BLUE. Use a ratchet to tighten each into place. Ensure they are straight and not at angle. These pieces are optional and are not needed if you do not have the ceiling height. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 31 Pass the electrical connection in the upper part of the tube into the access hole in the header and then push the entire assembly against the cabinet. CAUTION THE ENTIRE TUBE ASSEMBLY WEIGHS APPROX. 30 POUNDS Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 32 Step # 63 Installing the left acrylic tube Repeat the same thing with the left side tube assembly and tighten the top section against the header. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 33 ONLY USE 3 BALLS in the system - adding additional balls can create a situation that can lead to jams. Wirth the high speed blower system - only three balls are needed for rapid play. Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 34 CAUTION PLUG THE CORD INTO A PROPERLY GROUNDED OUTLET. ENSURE THAT YOU DO NOT OVERLOAD THE CIRCUIT WITH THE ADDITION OF THIS GAME Check Box When This Step is Complete JET Games Corporation Gum Drop Service Manual...
  • Page 35: Game Settings & Program

    GAME SETTINGS & PROGRAM GUM DROP has been designed to include a software program where all game settings are easily managed through the use of a simple menu shown on the monitor. Although the software is very simple to navigate, we highly recommend reading the following programming section to fully understand how to make changes to the software and how each change will affect the machine.
  • Page 36 The above requirements are published here for your information and obtained from Eclipse Compliance Testing in conjunction with the New Jersey Legalized Games of Chance Control Commission. In order to operate Gum Drop within the State of New Jersey - you must operate a version of the software which complies with the above requirements. Call your local distributor to order this software before operating the game.
  • Page 37: Menu Options

    GUM DROP MAIN MENU OPTIONS The Gum Drop software was designed so that the operator can quickly make changes within an easy-to- navigate menu. Within a few minutes, the operator can change the most basic settings including cost per play, balls per play, ticket output, and additional features.
  • Page 38 GUM DROP MAIN MENU OPTIONS The software in Gum Drop was designed so that operators may be able to quickly and easily change any and all values shown on the nine score channels and the nine bonus score channels. To enter the software, push and hold the ENTER button. You can use either the INCREASE or DECREASE button to move the cursor up or down within the menu.
  • Page 39 GUM DROP MAIN MENU OPTIONS Game Score Values By selecting the "BONUS" option - this will change the score state to allow for bonus play. The word "BONUS" will appear within the score channel. This is the default selection - we recommend using this verbiage to eliminate confusion among players.
  • Page 40 GUM DROP MAIN MENU OPTIONS Game Score Values The software is designed to allow a vast selection of different options. If the MIN and MAX numbers are set to the same - then that is the only number the machine will payout for a win within that score channel.
  • Page 41 This makes the bonus play a little more challenging since the same position is no longer available to fill the candy jar a second time. JET Games Corporation Gum Drop Service Manual...
  • Page 42 GUM DROP MAIN MENU OPTIONS Bonus Score Values The operator can select the number range by determining the MIN and the MAX. If both values are equal - the number will remain the same. If a number range is selected - for example MIN=5 and MAX=10, then the computer will determine what number between 5 and 10 to display on the screen.
  • Page 43 GUM DROP MAIN MENU OPTIONS Bonus Levels By increasing the level to 2, you see how 2 levels are illuminated and then allow you to select a certain value for each level. Bonus Levels By increasing the level to 3, you see how 3 levels are illuminated and then allow you to select a certain value for each level.
  • Page 44 GUM DROP MAIN MENU OPTIONS Bonus Levels By increasing the level to 5, you see how 5 levels are illuminated and then allow you to select a certain value for each level. Bonus Levels By increasing the level to 6, you see how 6 levels are illuminated and then allow you to select a certain value for each level.
  • Page 45: Audit Information

    GUM DROP MAIN MENU OPTIONS Audit Information Viewing audit information Gum Drop has the ability to show the operator certain audit information including total credits, total tickets awarded, and the machine calculated payout percentage. Audit Information All data in the audit screen is derived using mathematical formulas.
  • Page 46: Score Channel Statistics

    GUM DROP MAIN MENU OPTIONS Score Channel Statistics It is possible to view the percentages of times that each ball went through each score channel. Select the "SCORE CHANNEL STATISTIC" option. Score Channel Statistics Viewing the statistics on score channel wins Within this option, you can see the amount of times (based on percentage) that the ball entered each score channel.
  • Page 47: Ball Release Time

    GUM DROP MAIN MENU OPTIONS Score Channel Statistics Clearing the data for all score channels After clearing all data, you will see that each channel will be reset. Ball Release Time Setting the amount of time before ball release This option allows the operator to select the amount of time given between the start of each play and when the game will automatically drop the ball.
  • Page 48: Balls Per Play

    GUM DROP MAIN MENU OPTIONS Balls Per Play Setting the number of balls per play The operator can select the number of balls given per play. We recommend to only select ONE BALL PER PLAY. The game was designed to entice repeat play. Remember, if you select more than one ball per play - you will also need to adjust the ticket values on all score channels to maintain a proper payout.
  • Page 49: Attract Sounds

    GUM DROP MAIN MENU OPTIONS Attract Sounds Setting the attract sound volume The ATTRACT SOUNDS volume can be adjusted from within this selection. Setting this to 0 would turn the attract sounds OFF. Game Sounds Setting the game sound volume The GAME SOUNDS volume can be adjusted from within this selection.
  • Page 50 GUM DROP MAIN MENU OPTIONS Clearing The Tickets Owed Clearing the tickets owed Should you wish to or need to clear the tickets owed - the operator can quickly clear the accumulated tickets by selecting this option and pressing the enter button to highlight it and then pushing the enter button again to clear.

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