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6 Frequently
asked questions
Bluetooth headset does not
switch on.
Battery is low.
The audio cable is connected to the headset.
No connection to a mobile
phone.
Bluetooth disabled.
Bluetooth
before
Pairing does not work.
The headset is not in pairing mode.
The mobile phone cannot
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The headset may be connected to another
previously paired device.
Pairings may have been reset or headset has
been previously paired with other device.
Voice dialing or redialing does
not work.
Your mobile phone may not support this
feature.
The other side cannot hear
me.
The microphone is muted.
The headset is connected to
a Bluetooth stereo enabled
mobile phone, but music will
play on the mobile phone's
speaker only.
The mobile phone may have the option to
listen to music via speaker or headset.
Audio quality is poor and
crackling noises can be heard.
The Bluetooth audio source is out of range.
Bluetooth
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