Troubleshooting - Philips WAK3300/12 User Manual

Wireless music station
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WARNING
Never try to repair the system yourself, as this will invalidate the warranty. Do not open the
system as there is a risk of electric shock.
If a fault occurs, fi rst check the points listed below before taking the system for repair. If you are
unable to resolve a problem by following these hints, consult your dealer or Philips for help.
Problem
During the fi rst-time setup, the display on
WAK3300 shows "Searching for Center" for a
long time.
After activated "Music Follow Me", the display
shows "Server busy ..."
I get interference on my wireless (Wi-Fi)
link between the Center and Station.
Philips Wireless Music Center/WAK3300
(Station) operate in the 2.4GHz radio frequency spectrum.
Many other household/IT devices also operate in the fre-
quency spectrum, such as microwave ovens, Dect phones,
bluetooth devices like bluetooth headphones, computer
mouse, wireless routers, cordless phones, Wi-Fi compatible
printers, PDAs. These devices may interfere with the Wi-Fi
link between the Center and WAK3300, resulting in inter-
ference such as pausing during playback, slow response to
your operation. The severity of interference varies, depend-
ing on the extent of radiation from the device and the
strength of Wi-Fi signals in the position.
WAK3300 is unable to connect a UPnP music
server.
WAK3300 is unable to play a few music fi les on
the UPnP music server
WAK3300 does not react when buttons are
pressed

Troubleshooting

Solution
✔ Check that you have placed the Center and WAK3300
side by side on a fl at and fi rm surface
✔ Check that the Center is already in Installation mode
✔ Turn off the wireless Access Point nearby if you have dif-
fi culties in connecting the Center and WAK3300.
✔ This is because the WAC7000 Center is encoding music.
Please wait until music encoding fi nished.
If you are playing the set, stop playback and take the ap-
propriate measures as follows:
Keep the Center and WAK3300 at least 3 meters away
from such devices.
✔ If possible, change the operating channels of the other Wi-
Fi devices at your home.
✔ Turn the devices in different directions to minimize interfer-
ence.
✔ Enable the UPnP server function on the UPnP device
✔ Turn off the fi rewall running on the UPnP device
✔ When connecting the DRM-enabled UPnP device, autho-
rize WAK3300 in the UPnP device or update the license
✔ The music fi les have already been deleted from the UPnP
server
✔ For DRM-protected music fi les, install and enable Window
Media Connect(r) on the UPnP device
✔ When connecting DRM-enabled UPnP device, authorize
WAK3300 in the UPnP device or update the license
✔ Turn off WAK3300 and turn it on again.
43

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