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Screenshots & Key Labels Before You Begin Xperia XZ2A is referred to as "handset" in this guide. Read "Safety Precautions" and this guide thoroughly beforehand for proper usage. Accessible services may be limited by contract conditions.
Parts & Functions Handset (Front) Handset (Back/Side) Handset Keys CE mark and FCC ID Available radio frequencies Handset (Front) Part Description Notification Lamp Flashes for notifications while Display is off. Lights while charging. Earpiece/Speaker Hear the other party's voice here.
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Speaker Listen to music as well as video, TV, etc. audio. Handset (Back/Side) Part Description Second Mic Reduces noise for calling. SIM Card/SD Card Insert SIM Card/SD Slot Card. Internal Internal Antenna for Antenna/GPS calls, data Antenna Area communication and GPS.
feature. NFC/Osaifu-Keitai Hold up to a Detection Area reader/writer to use ® NFC/Osaifu-Keitai Camera Capture still images and videos. Fingerprint Unlock screen with Sensor fingerprint authentication. Wireless Position wireless Charging Position charger. USB Type-C Connect USB Type-C Port cable (commercially available), etc.
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CE mark and FCC ID Open the slot cover, and insert a fingernail into the hook at the edge of the label tray, then pull it out straight. Available radio frequencies GSM/GPRS/EDGE 850, 900, 1800, 1900MHz UMTS 2100 (Band I), 1900 (Band II), 1700 (Band IV), 900 (Band VIII) MHz LTE (Bands 1, 2, 3, 4, 8, 11, 12, 17, 28, 38, 39, 40, 41, 42) WLAN 2.4G/5G, NFC GSM 850/900 : Power Class 4, DCS(1800)/PCS(1900) : Power Class 1, UMTS : Power Class 3,...
SIM Card SIM Card is an IC card containing phone number and other customer information. Inserting SIM Card Removing SIM Card SIM-Unlocking Handset Inserting SIM Card Always unmount SD Card beforehand. Pull Tray out from handset Pull SIM Card/SD Card Slot Cover out straight using groove. ...
Check SIM Card orientation by notch. Make sure SIM Card is in Tray securely. Holding handset held level, press Tray in straight SIM Card is inserted. Check Tray orientation. Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD ...
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Pull Tray out from handset Pull SIM Card/SD Card Slot Cover out straight using groove. Remove SIM Card from Tray Holding handset held level, press Tray in straight xperia-xz2a_01_Getting Started.docx...
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SIM Card is removed. Check Tray orientation. Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD Card Slot Cover. SIM-Unlocking Handset Handset can be SIM-unlocked. SIM-unlocking handset allows other-carrier SIM cards to be used with it.
SD Card Handset supports SD Cards up to 400 GB. Some SD Cards may not operate properly. Inserting SD Card Formatting SD Card Removing SD Card SD Card Cautions Data Information stored on SD Card can become lost or changed accidentally or as a result of damage. It is recommended that you keep a separate copy of important data.
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Pull SIM Card/SD Card Slot Cover out straight using groove. Set SD Card into Tray with the metal terminals facing up Make sure SD Card is in Tray securely. Holding handset held level, press Tray in straight xperia-xz2a_01_Getting Started.docx...
SD Card is inserted. Check Tray orientation. Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD Card Slot Cover. Formatting SD Card When using a new SD Card for the first time, always format it on handset. Formatting erases all data on SD Card.
DONE All data on SD Card is erased. Removing SD Card Always unmount SD Card beforehand. Pull Tray out from handset Pull SIM Card/SD Card Slot Cover out straight using groove. Remove SD Card from Tray xperia-xz2a_01_Getting Started.docx...
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Holding handset held level, press Tray in straight SD Card is removed. Check Tray orientation. Press firmly where circled ○, and make sure there is no gap between handset and SIM Card/SD Card Slot Cover. xperia-xz2a_01_Getting Started.docx...
Charging Internal Battery Charging with AC Charger Charging with Wireless Charger Charging with AC Charger For details on AC Chargers and other peripheral equipment, see SoftBank SELECTION Website. See instructions included with AC Charger. Operation using AC Charger (USB Type-C Quick ...
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Charging start sound sounds and Notification Lamp on handset lights up when charging starts. When charging is complete, unplug AC Charger and remove USB Type-C connector of AC Charger straight from handset Charging ends. Charging with Wireless Charger Handset can be charged using a wireless charger. For details on charging, see the instructions included with the wireless charger.
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When charging, be sure to align the wireless charging position on the handset with the wireless charger position properly. Remove any covers (commercially available) attached to handset before charging. Do not subject handset to vibration while charging. Vibration causing handset to move ...
Power On/Off Powering On Powering Off Powering On Long Press Power Key Lock Screen appears. "Unlocking Screen" to unlock the screen. Startup wizard appears for the first time handset is powered on. Follow onscreen instructions. Battery level is not sufficient if low battery indicator appears when Power Key is Pressed with ...
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Long Press Power Key Power off Handset powers off. xperia-xz2a_01_Getting Started.docx...
Using Touchscreen Handset uses a touchscreen-type Display. Operate with your fingers on Display. Touch & Hold Drag Swipe/Flick Pinch/Spread Contact Display lightly and briefly. Touch & Hold Touch screen lightly and hold it for a while. When the screen changes, release finger. xperia-xz2a_01_Getting Started.docx...
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Drag Touch icon or other item lightly, move it where desired, and release finger. Swipe/Flick Contact Display lightly, then brush screen up/down or left/right. Pinch/Spread Contact Display lightly, then close/widen fingers. xperia-xz2a_01_Getting Started.docx...
Setting a Google Account Use a Google account and get more convenience with Google services. A Google account is required to use some services or fully use some applications. Creating a Google Account Logging In with a Google Account ...
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Google Window for logging in to a Google account opens. Create account xperia-xz2a_01_Getting Started.docx...
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For myself xperia-xz2a_01_Getting Started.docx...
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To create a child’s account, Tap For my child then follow onscreen instructions. Enter First name Last name NEXT Enter date of birth Select gender NEXT xperia-xz2a_01_Getting Started.docx...
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Enter user name (mail address) NEXT xperia-xz2a_01_Getting Started.docx...
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Enter password Enter password again (for confirmation) NEXT YES, I'M IN xperia-xz2a_01_Getting Started.docx...
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I AGREE xperia-xz2a_01_Getting Started.docx...
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A Google account is created. NEXT Set Google service I AGREE xperia-xz2a_01_Getting Started.docx...
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Account is created. Logging In with a Google Account If an application is activated that requires a Google account, a window for logging in to a Google account opens. Login with a Google account you have so you can use the application. In Home Screen, (Apps) xperia-xz2a_01_Getting Started.docx...
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Google xperia-xz2a_01_Getting Started.docx...
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Window for logging in to a Google account opens. In window for logging in to Google account, enter mail address NEXT Enter password NEXT xperia-xz2a_01_Getting Started.docx...
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Follow onscreen instructions You are logged in to your Google account. xperia-xz2a_01_Getting Started.docx...
Locking Screen Display goes out after a set period of inactivity to save battery power (screen is locked). This also prevents accidental Touchscreen operation. Press Power Key while Display is on to lock screen manually. Unlocking Screen Unlocking Screen While Display is off (screen is locked), Press Power Key Lock Screen appears.
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Screen is unlocked. The method for unlocking the screen can be changed. For fingerprint authentication, Touch Fingerprint Sensor with authentication finger to unlock screen. xperia-xz2a_01_Getting Started.docx...
Basic Operation Selecting Options and Navigating Screens Menu Operations Handset Settings and Making Settings Selecting Options and Navigating Screens Tap items, icons, onscreen keys, etc. to open assigned items. to go back to previous screen. Menu Operations for available settings and items.
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Screens may also have settings and items that are available by Touching & Holding Display. xperia-xz2a_02_Basic Operations.docx...
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Handset Settings and Making Settings In Home Screen, Tap (Apps) then Tap (Settings) to customize the operation of handset functions. xperia-xz2a_02_Basic Operations.docx...
Silent Mode Set ringtone, operation sounds, etc. not to sound to avoid disturbing others around you. Using Silent Mode (Vibrate) Using Silent Mode (No Vibrate) Using Silent Mode (Vibrate) Press Volume Up or Down Key On volume adjustment bar, xperia-xz2a_02_Basic Operations.docx...
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Icon on sound volume adjustment bar turns to (White) and Silent mode (Vibrate) is set. Press Volume Up Key once while volume adjustment bar appears to exit Silent mode (Vibrate). Using Silent Mode (No Vibrate) Press Volume Up or Down Key xperia-xz2a_02_Basic Operations.docx...
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On volume adjustment bar, Icon on sound volume adjustment bar turns to (White) and Silent mode (Vibrate) is set. While volume adjustment bar is shown, Press Volume Down Key Icon on sound volume adjustment bar turns to (Gray) and Silent mode (No Vibrate) is set. xperia-xz2a_02_Basic Operations.docx...
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Press Volume Up Key twice while volume adjustment bar appears to exit Silent mode (No Vibrate). xperia-xz2a_02_Basic Operations.docx...
Text Entry Keyboards QWERTY Keyboard Layout Switching Character Types (Entry Modes) Keyboards Enter text with onscreen QWERTY keyboard by Tapping each character individually, or by using SwiftKey Flow feature and sliding finger from character to character (on by default). Switch from SwiftKey Flow to SwiftKey Gesture for swipe-action text entry.
QWERTY Keyboard Layout ① Change SwiftKey Keyboard settings. ② Enter a character. Touch & Hold character to show variant options. ③ Switch between lower-case , upper-case , and caps ④ Toggle entry modes. ⑤ to enter emoji, symbols, or emoticons. Tap for GIF video list to append video.
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Switching Character Types (Entry Modes) In QWERTY keyboard, Tap Entry mode is changed to number and symbol mode. To enter more symbols, Tap to back to alphabet mode. xperia-xz2a_02_Basic Operations.docx...
Updating Software Steps to update software depend on what is being updated in the software. Updating Software Automatically Updating Software Manually Software Update Cautions Signal Reception Operate handset where signal reception is good and without changing location. Also operate with adequate battery charge.
Screen Basics Home Screen & Applications List Layout Toggling Home Screen Sheets Navigation Bar Portrait Orientation & Landscape Orientation Home Screen & Applications List Most handset operations start in Home Screen (appears at power on) or in applications list. xperia-xz2a_03_Handset Interface.docx...
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Layout Item Description Drag down for Notifications Window. Drag Notifications Window down to Status Bar open Quick Settings. Home Screen Current position among several Home Screen sheets. Position Tap an icon to activate application or function. Customize with up to four Dock application shortcuts.
Navigation Bar Tap icons on Navigation Bar (Display bottom) for the following functions/operations. xperia-xz2a_03_Handset Interface.docx...
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Item Description (Back) Return to previous screen. Appears as onscreen keyboard; Tap to close keyboard. (Home) Return to Home Screen. (History) Open listing of recently used applications and activate or delete applications. (Keyboard) Change keyboard. Portrait Orientation & Landscape Orientation The screen changes to landscape orientation when handset is rotated sideways.
Status Bar Status Bar appears at the top of Display. Notification Indicators for new mail, etc. and Status Indicators for handset appear here. Status Bar Layout Main Notification Indicators Main Status Indicators Status Bar Layout ① Notification Indicators ②...
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Call Arriving/Calling/Dialing Call on Hold New Recorded Message New Voicemail New Gmail New Email New Text Message (SMS) / S! Mail / +Message Urgent News Wi-Fi Open Network Available USB Device Connected/Moisture Detected in USB Type-C Port ® Sharing File via Bluetooth Data Uploading Data Downloading Application Update Available...
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Indicator Description Battery Full (100%) Battery Charging Battery Low (5% or less) Signal Strength 4G LTE/4G Data in Use 3G Data in Use No Signal Airplane Mode Wi-Fi Connected Wi-Fi Connected without Internet Accessibility, or Unstable Wi-Fi Signal ® Bluetooth ®...
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Using Notifications Window/Quick Settings Check Notification Indicators and the details in Notifications Window. Tap icons on Quick Settings to set each function on/off. Opening Notifications Window Opening Quick Settings Opening Notifications Window Drag Status Bar down Notifications Window opens. Closing Notifications Window Drag Notifications Window up xperia-xz2a_03_Handset Interface.docx...
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Alternatively, Tap to close Notifications Window. Opening Quick Settings Drag Status Bar down Notifications Window opens. Drag Notifications Window down xperia-xz2a_03_Handset Interface.docx...
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Quick Settings opens. Alternatively, Drag Status Bar down using two fingers. Closing Quick Settings Drag Quick Settings up Alternatively, Tap to close Quick Settings. xperia-xz2a_03_Handset Interface.docx...
Placing/Answering Calls Learn calling basics, including handling incoming calls, and in-call operations. Placing Calls Answering Calls Phone Function Emergency Location Report Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location Report, and notifies location based on positioning from base stations.
Call ends. Calling the Emergency Number When the Phone's Screen is Locked Flick Lock Screen EMERGENCY Enter number for emergency service Available only when screen lock is set to "Pattern," "PIN," or "Password." Hints Call does not connect Was the number dialed using the area code? Dial the number starting with "0." Are conditions for calling poor? Call again after moving where signal is good.
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Call begins. To end the call, xperia-xz2a_04_Phone.docx...
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Call ends. Arriving Call Operations Cancelling Ringtone Press Volume Up/Down Key when call is arriving Alternatively, Press Power Key. Rejecting Arriving Calls Drag down when call is arriving xperia-xz2a_04_Phone.docx...
Optional Services Use the following optional services. Optional Services Using Call Forwarding Using Voicemail Changing Call Waiting Settings Using Group Calling Using Caller ID Notification Using Call Barring Optional Services Use the following optional services. Service Description Call Forwarding...
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In Home Screen, (Apps) (Phone) Settings Calls xperia-xz2a_04_Phone.docx...
Unanswered calls is selected, set ring time. to select phone number to forward to from Contacts. Call Forwarding is activated. Using Voicemail In Home Screen, (Apps) (Phone) xperia-xz2a_04_Phone.docx...
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All calls/Unanswered calls xperia-xz2a_04_Phone.docx...
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Unanswered calls is selected, set ring time. Voicemail is activated. appears in Status Bar for new message. Drag Status Bar down and Tap Answering Machine notification, then follow the voice prompts. Changing Call Waiting Settings This service requires subscription. In Home Screen, (Apps) (Phone)
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Call Waiting setting is changed. Call waiting to toggle on ( )/off ( If Call Waiting is set and a second call arrives during a call, Call Waiting tone is heard. Drag up to begin call. Using Group Calling This service requires subscription.
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Call is added. Alternatively, Tap for contact in Call History to add call. When the other party answers, Merge xperia-xz2a_04_Phone.docx...
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Group Calling starts. Using Caller ID Notification In Home Screen, (Apps) (Phone) xperia-xz2a_04_Phone.docx...
Using Contacts Save phone numbers, mail addresses, etc. to Contacts. Adding New Contacts Contacts Cautions Information saved in Contacts may be lost or changed if Internal Battery is left uncharged for a long period. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information.
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If confirmation appears, follow onscreen instructions. Enter items SAVE xperia-xz2a_04_Phone.docx...
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Contact is added. Saving Contacts from Dialing Screen Save a number entered in dialing screen directly to Contacts. In Home Screen, (Apps) (Phone) Tap dialpad to enter number to save Create new contact Enter each item SAVE xperia-xz2a_04_Phone.docx...
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Messaging S! Mail Gmail Email S! Mail Exchange messages with S! Mail-compatible SoftBank handsets and email compatible devices (other mobiles, PCs, etc.) beyond SMS character entry limit; attach media files. Exchange short messages (up to 160 single-byte characters) using handset numbers as addresses. Gmail Gmail is Google's webmail service.
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Sending Messages (+メッセージ) Sending New Messages Sending New Messages In Home Screen, (Apps) (+メッセージ) xperia-xz2a_05_Messaging.docx...
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New message Tap destination Message window opens. To send to a phone number/email address not saved in contacts, Enter phone xperia-xz2a_05_Messaging.docx...
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number/email address and create message. Tap message entry field Enter message xperia-xz2a_05_Messaging.docx...
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Message is sent. xperia-xz2a_05_Messaging.docx...
Sending S! Mail/SMS (Mail) Sending S! Mail/SMS Sending S! Mail/SMS In Home Screen, (Apps) (Mail) xperia-xz2a_05_Messaging.docx...
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Alternatively, enter phone numbers or email addresses in Recipient field directly. Phonebook/Outgoing History/Incoming History/Mail Group xperia-xz2a_05_Messaging.docx...
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Tap Phonebook, Outgoing History, or Incoming History to select recipients from Phonebook, Outgoing History, or Incoming History. Mail Group to select a mail group and set all the members on the list as recipients. Select recipients Phonebook/Outgoing History/Incoming History/Mail Group to change recipient lists.
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to attach a file. If a subject is entered or a file is attached, the mail sent as S! Mail. Send xperia-xz2a_05_Messaging.docx...
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S! Mail/SMS is sent. Failed S! Mail/SMS messages are saved as drafts. Sending S! Mail/SMS Switching S! Mail/SMS S! Mail and SMS switch automatically when sending, depending on whether there is a subject, text length, etc. When creating mail, check which it will be sent as at top of Display. ...
Using Gmail Use Google's webmail service. Use this service to exchange email. Creating/Sending Gmail Creating/Sending Gmail In Home Screen, (Apps) (Google) xperia-xz2a_05_Messaging.docx...
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Mail list opens. Mail composition window opens. Enter recipient/subject/mail text xperia-xz2a_05_Messaging.docx...
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Message is sent. Operations when Composing Gmail Adding Cc/Bcc In mail composition window, for recipient Enter recipient Attaching Files In mail composition window, Attach file Select saving location Select file to attach Saving Mail Being Composed as a Draft (Send Later) In mail composition window, Save draft Deleting Mail Being Composed...
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Follow onscreen instructions Email account is added. xperia-xz2a_05_Messaging.docx...
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Using Chrome Use the browser simply by entering words to search and URLs. Using Chrome Adding Bookmarks Opening New Tabs TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
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Chrome opens. If confirmation appears, follow onscreen instructions. Tap entry box at top Enter words to search or URL xperia-xz2a_06_Internet.docx...
Search results appear or a Website opens. Chrome Operations Signing in to My SoftBank Access My SoftBank to check service charges or reward points, change contract details (subscribed price plan, optional services, etc.), check handset email address, use antispam settings, etc. In Chrome, Bookmarks SoftBank...
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In Home Screen, (Apps) (Chrome) xperia-xz2a_06_Internet.docx...
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Chrome opens. Show Website to add xperia-xz2a_06_Internet.docx...
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Current Website is added to Bookmarks. Bookmark Operations Editing Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Edit items Alternatively, Tap of bookmark Edit. Deleting Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark Alternatively, Tap of bookmark Delete.
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In Home Screen, (Apps) (Chrome) Chrome opens. New tab xperia-xz2a_06_Internet.docx...
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New tab appears. To switch between tabs in Chrome, Tap next to entry field at top of Display and Tap tab (number in icon indicates opened tabs). xperia-xz2a_06_Internet.docx...
Capturing Still Images/Videos Capturing Still Images Capturing Videos Capturing Still Images/Videos File Format for Still Images File format for still images is JPEG. File Format for Videos File format for videos is MPEG-4. Camera Cautions If Lens Becomes Dirty Fingerprints/smudges on lens prevent capturing of clear still images/videos.
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Photo Viewfinder appears. If confirmation appears, follow onscreen instructions. Alternatively, Long Press Camera Key for one second or more, or Press Power Key twice, or in Lock Screen Flick to quick-activate Camera. If there is no operation on Viewfinder, Camera operation ends. ...
Capturing Videos In Home Screen, (Apps) (Camera) xperia-xz2a_07_Camera.docx...
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Photo Viewfinder appears. If confirmation appears, follow onscreen instructions. Alternatively, Long Press Camera Key for one second or more, or Press Power Key twice, or in Lock Screen Flick to quick-activate Camera. If there is no operation on Viewfinder, Camera operation ends. ...
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Aim Camera at subject Check Viewfinder, then Video capturing starts. To pause, Tap or to resume, Tap To stop recording, Video capturing stops and video is saved. xperia-xz2a_07_Camera.docx...
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Viewing Still Images/Videos (Album) Showing Still Images/Videos Showing Still Images/Videos Show captured or downloaded still images/videos. Supported file formats are as follow. Type File Format Still image JPEG (.jpg, .jpeg), GIF (.gif), PNG (.png), BMP (.bmp), WBMP (.wbmp), Webp (.webp), DNG (.dng), CR2 (.cr2), NEF (.nef), NRW (.nrw), ARW (.arw), RW2 (.rw2), ORF (.orf), RAF (.raf), PEF (.pef), SRW (.srw) Video H.263 (.mp4, .3gp, .3gpp, .3g2, .3gpp2), H.264...
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Still image/video list opens. If confirmation appears, follow onscreen instructions. Tap still image/video Still image/video window opens. Tap still image/video window to show captured date & time or option menu icons. For video, Tap and follow onscreen instructions. ...
Google Play Download a variety of applications (free/paid) from Google Play. Change the setting of downloaded applications to enable manual or automatic updates. Log in to your Google account beforehand. Installing Free Applications Purchasing Paid Applications Updating Applications ...
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Google Play appears. If confirmation appears, follow onscreen instructions. Tap free application INSTALL xperia-xz2a_08_Application Basics.docx...
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Application is downloaded and installed. If confirmation appears, follow onscreen instructions Purchasing Paid Applications In Home Screen, (Apps) xperia-xz2a_08_Application Basics.docx...
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Google Play appears. If confirmation appears, follow onscreen instructions. Tap paid application Tap amount xperia-xz2a_08_Application Basics.docx...
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Application is downloaded and installed. Purchased Applications Payment Pay only once. Redownloads of uninstalled applications are free of charge. On Other Android Devices Install an application on any Android device under the same Google account for free. Requesting Refunds Refund is possible within a limited time. By requesting a refund, the application is deleted and the charge is cancelled.
Updating Applications In Home Screen, (Apps) (Play Store) Google Play appears. If confirmation appears, follow onscreen instructions. My apps & games Tap application to update UPDATE The application is downloaded and installed. If confirmation appears, follow onscreen instructions. Setting Application Updates Setting Automatic Updates for Applications xperia-xz2a_08_Application Basics.docx...
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In Google Play, Settings Auto-update apps Set update method Setting Automatic Updates for Individual Applications In Google Play, My apps & games Tap application Enable auto update Automatic updates are unavailable for some applications. xperia-xz2a_08_Application Basics.docx...
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If confirmation appears, follow onscreen instructions. Music library Music library opens. Flick screen left/right and select category (such as "ALBUMS") xperia-xz2a_09_Music.docx...
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for item/song xperia-xz2a_09_Music.docx...
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Song plays. Drag Playback Bar at bottom of Display up to open Music Playback screen. xperia-xz2a_09_Music.docx...
Connecting by Wi-Fi Handset supports Wi-Fi (wireless LAN). Access the Internet via a household Wi-Fi connection environment. Selecting a Network Connection Automatic Updates for Optimizing Wi-Fi Connection While using Wi-Fi, updates for optimizing connection may be received or applied automatically. Selecting a Network Connection Enable Wi-Fi and select Wi-Fi network to connect.
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(Settings) Network & Internet xperia-xz2a_10_Wi-Fi/Bluetooth(R).docx...
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Wi-Fi settings open. Wi-Fi is enabled. Wi-Fi networks are scanned. Available networks appear after scanning. To disable Wi-Fi, Tap Tap Wi-Fi network xperia-xz2a_10_Wi-Fi/Bluetooth(R).docx...
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Enter password CONNECT xperia-xz2a_10_Wi-Fi/Bluetooth(R).docx...
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Handset is connected. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
® Using Bluetooth Function ® Connect to a Bluetooth -capable wireless phone, etc. for calls or to a hands-free device such as a headset. ® Enabling Bluetooth Function Hints ® Cannot use Bluetooth ® ® Is handset in Airplane mode? Bluetooth turns off in Airplane mode.
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Device connection Bluetooth xperia-xz2a_10_Wi-Fi/Bluetooth(R).docx...
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® Bluetooth settings open. ® Bluetooth function is enabled. ® To disable Bluetooth function, Tap xperia-xz2a_10_Wi-Fi/Bluetooth(R).docx...
Handset Settings Main setting options are described in the User Guide. Handset Settings Handset Settings In Home Screen, (Apps) (Settings) to customize operation of handset functions. Handset settings include the following items. Item Description Network & Internet Make network and Internet settings for Wi-Fi, mobile networks, data usage, etc.
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In Home Screen, (Apps) (Settings) Handset settings open. Set items Setting is complete. xperia-xz2a_11_Handset Settings.docx...
Network & Internet Settings Network & Internet Settings Network & Internet Settings Make network and Internet settings for Wi-Fi, mobile networks, data usage, etc. Settings can be made for the following items. Item Description Wi-Fi Enable Wi-Fi connection. For details, see “Connecting by Wi-Fi.”...
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Network & Internet xperia-xz2a_11_Handset Settings.docx...
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Network & Internet window opens. Set items Setting is complete. xperia-xz2a_11_Handset Settings.docx...
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Application & Notifications Settings Application & Notifications Settings Application & Notifications Settings Make application and notification settings. Settings can be made for the following items. Item Description App info Check and make settings for installed applications. Configure notifications Make notification settings. App permissions Set permissions required by applications.
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Apps & notifications Notifications opens. Set items Setting is complete. xperia-xz2a_11_Handset Settings.docx...
Sound Settings Sound Sound Set ringtone, touch sounds, etc. Settings can be made for the following items. Item Description Audio settings Set for sound. Accessory settings Set sound quality etc. when connecting accessories. Media volume/Alarm volume/Ring volume Adjust Media volume, Alarm volume, Ring volume, and Notification sound.
Lock screen & security settings open. Set items Setting is complete. Code Types The following codes are required for handset use. Code Description Operation Password Code necessary to use handset functions. Center Access Code Four-digit code you have set in subscription contract. SIM PIN Code for SIM Card.
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PIN Types In addition to the SIM PIN for SIM Card, there is a different PIN for unlocking the screen and a WPS PIN for connecting to WPS devices. Do not forget these codes. Enabling SIM PIN When PIN is enabled, a window for entering PIN appears to allow handset use each time handset is powered on with SIM Card installed.
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PIN is enabled. PIN Cautions Entering incorrect PIN three consecutive times activates PIN Lock. To cancel, Personal Unblocking Key (PUK) is required; contact Customer Service. Entering incorrect PUK ten consecutive times locks SIM Card, disabling handset. For recovery, SIM Card must be reissued at a SoftBank Shop (fees apply).
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Lock screen & security SIM card lock Change SIM PIN Enter current PIN Enter new PIN Re-enter new PIN xperia-xz2a_11_Handset Settings.docx...
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PIN is changed. xperia-xz2a_11_Handset Settings.docx...
Account Settings Account Settings Adding an Account Account Settings Create, add, and sync accounts and set emergency information. Settings can be made for the following items. Item Description Add account Create and add accounts. Emergency information Set emergency information. Automatically sync data Enable automatic updating of data for applications.
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Accounts Accounts window opens Set items Setting is complete. Setting Applications to Sync for Each Account In Accounts window, Tap account to sync Account sync Tap sync item Tap item to toggle on ( )/off ( Tap item to synchronize when Auto-sync is disabled. ...
Making Calls while Abroad Carry "世界対応ケータイ海外ご利用ガイド" (Japanese guide) overseas. International Calls to Japan and Other Countries from Abroad Calls to Landline Phones/Cell Phones in Country of Stay International Calls to Japan and Other Countries from Abroad In Home Screen, (Apps) (Phone) Phone opens.
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Dialing screen opens. Touch & Hold xperia-xz2a_12_Global Services.docx...
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"+" is entered. Enter country code then other party number (omit first 0) xperia-xz2a_12_Global Services.docx...
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Do not omit first 0 from phone numbers when dialing Italy (39). xperia-xz2a_12_Global Services.docx...
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Handset dials number. Call begins when other party answers. Calls to Landline Phones/Cell Phones in Country of Stay Place calls the same way you would within Japan. Do not enter country code or omit first 0 from phone numbers. In Home Screen, (Apps) (Phone)
Specifications Handset USB Type-C to 3.5 mm Adapter (with TV Antenna) (SODAJ1) Handset Item Description Approx. 73 × 158 × 9.8 mm Dimensions (W x H x D) Approx. 198 g Weight 3G:Approx. 1840 minutes Continuous Talk Time GSM:Approx.
Customer Service For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance. General Information Assistance with Repairs/Lost Handsets Smartphone Technical Support Center SoftBank Global Call Center General Information For all SoftBank inquiries, from fees to service information. From a SoftBank handset, dial toll free at 157 From a landline/IP phone, dial toll free at 0800-919-0157 Service hours:9:00 am –...
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SoftBank Global Call Center For inquiries or if handset is lost/stolen while outside Japan, call this number. From outside Japan, dial +81-92-687-0025 (toll free from SoftBank handsets) Service hours:24 hours xperia-xz2a_13_Warranty/Specifications/Customer Service.docx...
Safety Precautions Read safety precautions before using handset. Observe precautions to avoid injury to self or others, or damage to property. Safety Precautions Handset, USB Type-C to 3.5 mm Adapter, Desktop Holder (Optional Accessory), AC Charger (Commercially Available), Wireless Charger (Commercially Available) Handset ...
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their meanings before reading on. Mark Descriptions Prohibited actions Disassembly prohibited Exposure to liquids prohibited Use with wet hands prohibited Compulsory actions Unplug AC Charger from outlet Handset, USB Type-C to 3.5 mm Adapter, Desktop Holder (Optional Accessory), AC Charger (Commercially Available), Wireless Charger (Commercially Available) Do not use, store, leave in a high temperature or heat accumulating place (e.g.
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Do not allow sand, soil, or mud to contact, or do not place directly on sand, soil, or mud. Do not touch with soiled hands. May cause fire, burns, injury, electric shock, etc. For water resistance/dustproofing, see "Water Resistance/Dustproofing." Do not charge when handset or related accessory is wet with liquids such as water (drinking water, sweat, sea water, urine of pets, etc.) Do not charge where handset can come in contact with water.
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Do not allow liquids such as water (drinking water, seat, seawater, urine of pets) to come into Charging Terminals or External Device Port. May cause fire, burns, injury, electric shock, etc. For water resistance, see "Water Resistance/Dustproofing." Use optional accessories specified by SoftBank. Using unspecified accessories may cause fire, burns, injury, electric shock, etc.
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available). Cover material/thickness or any dirt lodged between handset and the cover may prevent handset from charging properly, and may result in fire, burns, injury, etc. Power off handset near electronic devices or equipment operating on high precision control or weak signals.
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Do not place handset on unstable/uneven surfaces. Be extra careful while the vibrator is set. Handset may drop and cause injury. Do not use or store handset and related accessories in humid, dusty, or high-temperature places. May cause fire, burns, electric shock, etc. For water resistance, see "Water Resistance/Dustproofing."...
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Handset Do not throw handset into a fire or apply heat. May cause fire, burns, injury, etc. Do not penetrate with a sharp object (nail), hit with a hard objects (hammer), stomp, or otherwise subject handset to strong force. May cause fire, burns, injury, etc. If the internal substance of handset gets into your eyes, mouth, etc., immediately rinse with clean water and consult a doctor.
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flammable object into SIM Card/SD Card Slot. Do not insert SIM Card or SD Card in the wrong position or orientation. May cause fire, burns, injury, electric shock, etc. Do not expose the camera lens to direct sunlight, etc. for a long time. May cause fire, burns, injury, etc.
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for information about the effects of radio waves. Handset radio waves may affect electronic medical equipment. If Display, rear panel, or Camera lens is broken, do not touch the broken glass or exposed inside of handset. Touching the broken or exposed part may cause burns, injury, electric shock, etc. If Internal Battery leaks or has an unusual smell, immediately stop using, and keep away from fire.
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If the internal fluid is leaked from Internal Battery, do not allow it to contact the skin of your face or hands, or clothes. May cause injury to eyes, skin, etc. If the internal substance gets into your eyes, mouth, etc., or contacts your skin or clothes, immediately rinse with clean water.
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If thunder is audible, do not touch AC Charger (commercially available). May cause electric shock, etc. Do not short circuit Charging Terminals when it is connected to a power outlet. Also, do not allow body parts such as your hands or fingers to contact Charging Terminals. May cause fire, burns, electric shock, etc.
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Desktop Holder (optional accessory) with wet hands. May cause fire, burns, electric shock, etc. Use with specified power supply and voltage. Also, use AC Charger for global use (commercially available) when charging overseas. Using the incorrect power supply and voltage may cause fire, burns, electric shock, etc. AC Charger:100V AC (Household AC power outlet only) AC Charger for global use:100V to 240V AC (Household AC power outlet only) Wipe off dust on the power plug.
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Stop using handset immediately if Charging Terminals are deformed or bent. Or, do not use AC Charger even with the deformation fixed. Charging Terminals may short-circuit causing fire, burns, injury, electric shock, etc. Disconnect the power plug of AC Charger (commercially available) when it is not used. Keeping the power plug connected may cause fire, burns, electric shock, etc.
Handset radio waves may interfere with implanted pacemakers or defibrillators causing such devices to malfunction. Observe each medical facility's instruction when using handset. Handset radio waves may affect electronic medical equipment. Material List Xperia XZ2A Main Unit Part Material/Surface Treatment Exterior case (top, bottom, side, Power Key)
Important Product Information Handset, SIM Card, USB Type-C to 3.5 mm Adapter, Desktop Holder (Optional Accessory), AC Charger (Commercially Available) Charging Touchscreen Earpiece/Speaker Fingerprint Authentication Technical Conformity Forcibly Powering Off Handset, SIM Card, USB Type-C to 3.5 mm Adapter, Desktop Holder (Optional Accessory), AC Charger (Commercially Available) Do not get wet.
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Symbol on Label Battery Type Lithium-ion Li-ion00 Storing handset with full-charged or insufficient battery level deteriorates battery performance. It is recommended to store handset with 40% battery level. Turning off by pressing Power Key does not shut off handset from power source completely. ...
Touchscreen Handset uses a touchscreen Display. Operate with your fingers on Display. Touch with your fingers lightly. Do not press forcibly with fingers or push with a sharp-pointed object (nail, ball-point pen, pins, etc.) Touchscreen may not work or malfunction in the following cases: ...
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- Rough or injured (cut, inflammation, etc.) - Abraded and faded - Faded due to abrasion, etc. - The shape of fingerprint has changed due to weight loss or weight gain - The surface condition of finger is extremely different from when you registered fingerprint Personal authentication and identification are not completely guaranteed by fingerprint ...
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Forcibly Powering Off If screen freezes or power-off operation is not available, forcibly power off by Pressing & Holding Power Key and Volume Up Key at the same time for approximately 8 seconds, then release after handset vibrates three times consecutively. xperia-xz2a_14_Safety Precautions.docx...
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® Bluetooth /Wi-Fi (WLAN) Frequencies ® Notes on Using Bluetooth Devices Reception Interference Caused by Wi-Fi (WLAN) Devices Wi-Fi (WLAN) Notes on Using 2.4 GHz Devices Notes on Using 5 GHz Devices ® Reception Interference Caused by Bluetooth Devices ...
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low power radio stations (radio stations requiring no license) and amateur radio stations (hereinafter referred to as "another station.") ® Before using handset Bluetooth function, confirm that premises radio stations, specified low power radios and amateur radios are not in use nearby. In the event of handset causing harmful radio wave interference with "another station,"...
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Notes on Using 2.4 GHz Devices WLAN devices operate on the same frequency band used by home electric appliances such as microwave ovens, industrial, scientific and medical equipment, premises radio stations for identifying mobile units used in the manufacturing lines of plants (radio stations requiring a license), specified low power radio stations (radio stations requiring no license) and amateur radio stations.
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Water Resistance/Dustproofing Handset complies with IPX5 , IPX8 water resistance standards and IP6X dustproof standard with SIM Card/SD Card Slot Cover firmly closed. 1 Protection against water jet (at 12.5 L/minute from every direction from a distance of approximately 3 m for over 3 minutes through 6.3 mm nozzle) 2 Protection against seepage when slowly submerged in still tap water at room temperature to depth of 1.5 m for 30 minutes 3 Protection against dust ingress when being placed in an apparatus with grit and dust...
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Do not get any liquid other than room temperature tap water on handset, or soak it in such liquid. Firmly close SIM Card/SD Card Slot Cover. Even a fine particle (one hair, one grain of sand, tiny fiber, etc.) put between the port contact surfaces may allow water or dust to ingress. Do not push Earpiece/Speaker, Mic, Speaker, Second Mic, or USB Type-C Port with a ...
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Do not connect earphones, etc. to handset that is wet with water. May cause malfunction. Do not use handset when External Device Port is wet or dusty. May lose water resistance, cause electric shock or short circuit, resulting in malfunction, fire, or burns. Do not leave handset in a humid place for a long time.
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Wipe off water drained from handset with clean cloth etc. Turn Earpiece/Speaker, Mic, Speaker, Second Mic, USB Type-C Port, Power Key/Screen Lock Key, Fingerprint Sensor, Volume/Zoom Up/Down Key, Camera Key and SIM Card/SD Card Slot Cover face down onto cloth etc. to drain water. Turn upside down and wipe off.
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Charging Check the following while and after charging. While charging, check that handset is not wet. Never charge while handset is wet. Packaged accessories are not water resistant/dustproof. Never connect USB Type-C connector when handset or AC Charger is wet. Handset provides ...
It can be terminated by transferring your rights to the Device to a third party in writing. Failure to comply with any of these terms and conditions will terminate the license immediately. Sony Mobile and its third party suppliers and licensers retain all rights, titles and interest in and to the Software.
Export Controls and Regulations Export Controls and Regulations Export Controls and Regulations The products and accessories may be subject to the application of the Foreign Exchange and Foreign Trade Act and other related laws and regulations in Japan. In addition, the Export Administration Regulations (EAR) of the United States may be applicable. In cases of exporting or reexporting the products and accessories, customers are requested to follow the necessary procedures at their own responsibility and cost.
Intellectual Property Rights Copyrights and Portrait Rights Trademarks Copyrights and Portrait Rights Copyrighted contents you recorded or obtained from sites or Internet home pages using this product by downloading or other means, such as documents, images, music data, software, are prohibited from reproduction, transformation and transmission over public lines without consent of the copyright holders, unless intended for personal use or any other purpose permitted by law.
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Qualcomm Quick Charge is a trademark of Qualcomm Incorporated. All Qualcomm Incorporated marks are used with permission. ® Bluetooth is a registered trademark of Bluetooth SIG, Inc., and Sony Mobile Communications Inc. is licensed to use them. ® Wi-Fi, Wi-Fi Protected Setup...
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Microsoft, Windows, Microsoft Excel, Microsoft PowerPoint and Windows Media are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Microsoft Word is a product name of Microsoft Corporation in the United States. USB Type-C is a trademark of USB Implementers Forum.
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VCCI VCCI VCCI Handset complies with technical standards based on VCCI RULES FOR VOLUNTARY CONTROL MEASURES and the mark of conformity is depicted electronically on the screen. xperia-xz2a_14_Safety Precautions.docx...