Troubleshooting Guide - Honeywell IS220 User Manual

Troubleshooting Guide

The following guide is for reference purposes only. Contact a customer service representative to preserve the
limited warranty terms.
SYMPTOMS
No LEDs, No power is being
No beep or supplied to the
No motor spin. scanner.
No power is being
No LEDs,
supplied to the
No beep.
scanner from host.
The unit beeps There has been a
3 times on power Non-volatile RAM
up. failure.
The unit razzes
There has been a
continuously on
diagnostic failure.
power up.
At power up, there
is a Razz tone and There has been a
the green LED VLD failure.
flashes.
At power up, there There has been a
is a Razz tone and scanner motor
both LEDs flash. failure.
There are multiple
The same symbol
scans upon
timeout is set too
presentation of a
short.
bar code.
The unit powers
The beeper is
up, but does not
disabled.
beep.
POSSIBLE
CAUSE(S)
Check the transformer, outlet and power strip.
Make sure the cable is plugged into the scanner.
Some host systems cannot supply enough current to power an
IS220. Use the power supply included with the scanner.
Contact a service representative if the unit will not hold the
programmed configuration.
Contact a service representative if the unit will not function.
Contact a service representative.
Contact a service representative.
Adjust the same symbol timeout for a longer time.
Enable the beeper.
SOLUTION
11