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Installer/User Guide
274 Madison Avenue
New York, NY 10016 • USA
212-679-0050 (Fax) 212-679-0040
www.RackitTechnology.com

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Summary of Contents for rackit Paradigm

  • Page 1 Installer/User Guide 274 Madison Avenue New York, NY 10016 • USA 212-679-0050 (Fax) 212-679-0040 www.RackitTechnology.com...
  • Page 2 Paradigm Installer/User Guide...
  • Page 3 New York, NY 10016 • USA 212-679-0050 (Fax) 212-679-0040 www.RackitTechnology.com ©2000 Rackit Technology Corporation. All rights reserved. IBM, PC, PC/AT and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft and Kensington are registered trademarks of their respective companies. Logitech, Mouseman and...
  • Page 4 Paradigm Installer/User Guide FCC Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1 - Product Overview Feature Overview ............................1 Compatibility ............................. 3 Chapter 2 - Installation Basic Install ..............................5 Advanced Install ............................8 Chapter 3 - Basic Operations Overview ..............................9 Keyboard Control ..........................10 Keyboard Switching ..........................11 System Control &...
  • Page 6 Paradigm Installer/User Guide INSTRUCTIONS: The exclamation point within an equilateral tri- angle is intended to alert the user to the presence of important oper- ating and maintenance (servicing) instructions in the literature ac- companying the appliance. DANGEROUS VOLTAGE: The lightning flash with arrowhead sym- bol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage”...
  • Page 7: Chapter 1 - Product Overview

    Product Overview Feature Overview The Paradigm allows you to control up to 64 PCs with one keyboard, monitor and mouse. Each computer can be up to 30 feet away from the Paradigm. The Paradigm works with IBM PC/AT and PS/2 systems, and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video.
  • Page 8 Paradigm’s “Keep Alive” feature allows attached servers to power the unit “Keep Alive” in the event of a Paradigm power failure. This prevents attached PCs from feature locking up and keeps you from losing time and data. A built-in scanning feature allows you to automatically monitor, or scan,...
  • Page 9: Compatibility

    Product Overview Compatibility The Paradigm requires a PS/2 mouse and keyboard. The following mice PS/2 peripherals are known to be compatible: IBM PS/2-style Logitech Trackman Kensington Logitech Mouseman (PS/2) Microsoft IntelliMouse Other manufacturers' mice may operate with the Paradigm. If you experience problems using an untested mouse, contact Rackit Technical Support with the manufacturer and model number of the mouse.
  • Page 10 Paradigm Installer/User Guide...
  • Page 11: Chapter 2 - Installation

    2. Locate your PS/2 keyboard, VGA video monitor and PS/2 mouse. 3. Plug your VGA monitor cable into the port on the back of your Paradigm in the user console section. Plug your PS/2 keyboard cable into the port and your PS/2 mouse cable into the port.
  • Page 12 4. Locate your first computer interface cable. It will have a 25-pin “D” connector at one end. Plug this cable into any lettered channel port on the rear of the Paradigm. The other end of the input cable will have five connectors: a 15-pin “HDD” connector for your video, a 5-pin DIN/...
  • Page 13 Installation 6. Locate the power cord that came with your Paradigm unit. Plug it into the IEC power connector on the Paradigm. Make sure that the power switch is off, then plug the other end of the power cord into an appropriate AC wall outlet.
  • Page 14: Advanced Install

    1. Follow steps 1-6 of the Basic Install section. 2. Plug the 25-pin “D” connector of your computer interface cable into any available channel port on the rear of your base Paradigm unit. 3. Plug the 15-pin video connector on the other end of the cable into the port labeled on your first cascading Paradigm unit.
  • Page 15: Chapter 3 - Basic Operations

    Basic Operations Overview Your Paradigm may be operated in a non secure (no password required) or secure (password required) mode. All units ship defaulted to the non- secure mode. For information on implementing password security see the “Administrator Functions” section of chapter 4.
  • Page 16: Keyboard Control

    Enter the letter, A-H, for the PC you're selecting. For cascaded systems, enter the address of the base unit first. Example : You have a Paradigm unit cascaded from channel B of your base unit. To access the PC at channel C of this second (cascaded) unit, enter BC.
  • Page 17: Keyboard Switching

    Basic Operations Keyboard Switching One of the ways to change the active channel in a non-secured Paradigm system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching. Note: Hot-key switching is only available in the default non-secure state.
  • Page 18: System Control & Maintenance

    PC with a Microsoft IntelliMouse driver. <CM>AV<Enter> Displays the current firmware version of the processors inside your Paradigm unit. You must be either at a DOS prompt or in a text editor/word processor to view this information. <CM>H1<Enter>...
  • Page 19: Chapter 4 - On-Screen Display Operations

    5 minutes and go to screen saver. Press any key to restore the login prompt. Note: All Paradigm units ship in the default non-secure state. For more information on secure versus non-secure operation, see the section...
  • Page 20: The Osd Window

    Paradigm Installer/User Guide The OSD Window This window lists all named channels in your Paradigm system. They will be listed alphabetically with their channel addresses and access status beside them. When in secure mode, only the channels that are accessible to the logged in user will be listed. (See the section ‘Administrator Functions’...
  • Page 21: The Command Menu

    Scanning is covered in Chapter 5. If you experience a loss of mouse signal while using the Paradigm, select the ‘Reset Standard Mouse/Keyboard’ option from this menu for a PC with a standard mouse driver or ‘Reset Wheel Mouse/Keyboard’ if you are using a PC with a Microsoft IntelliMouse driver.
  • Page 22: Basic Channel Maintenance

    1. Select ‘Add channel’ from the Channel Maintenance Menu. Type in a new channel name, up to 14 characters long, and press Enter. 2. Type in the Paradigm channel letter that corresponds to the port that the second cascaded Paradigm unit is attached to and press Enter.
  • Page 23 3. When prompted for another cascade level, type Y and press Enter. 4. Enter the letter that corresponds to the computer port on the cascaded Paradigm you are adding and press Enter. 5. When you have finished adding levels (up to two total), type N when prompted for another cascade level and press Enter.
  • Page 24: The Id Window

    Paradigm Installer/User Guide The ID Window The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Channel Maintenance Menu.
  • Page 25 On-Screen Display Operations On-Screen Display Operations Setting the ID Window Dwell Time This menu selection lets you set the time that the ID Window remains on screen after a channel switch. Each channel can be configured independently. The default time is set for 5 seconds. 1.
  • Page 26: Administrator Functions

    Paradigm Installer/User Guide Administrator Functions The Administrator Functions Menu is accessed from the Command Menu. Here, you can create an administrator password, set a system logout time and create individual user logins with specific access and privileges. This menu is only used if you are running your system in secure mode.
  • Page 27 Hot-Key Channel Selection While in secure mode, all hot-key channel selection methods are disabled. (This also includes use of the Rackit Remote Switch Panel (RSP)) All other hot-key commands remain operational to the administrator only. In non- secure mode hot-key commands function normally.
  • Page 28 Paradigm Installer/User Guide Setting Up Additional Users 1. Press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘Administrator Functions’ from the Command Menu. 3. Select ‘Setup User 1’ from the Administrator Menu. 4. Choose the ‘Name’ sub-menu and enter the name for this user.
  • Page 29: Chapter 5 - Channel Scanning

    Scanning sequentially allows you to view each of your active channels in the order that they are attached to the Paradigm. The amount of time each channel remains on the screen, or dwell time, is configurable and is the same for all channels.
  • Page 30: Setting The Scanning Order

    Paradigm Installer/User Guide Setting the Scanning Order 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu. 2. Choose ‘Scanning order’ from the menu. 3. Select either ‘Sequential order’ or ‘Alphanumeric order’.
  • Page 31: Setting The Scanning Dwell Time

    Channel Scanning Setting the Scanning Dwell Time For Sequential Scanning 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command menu. (System Administrators and 2. Choose the option ‘Sequential Scan Dwell Time.’ non-secure mode users.) 3.
  • Page 32: Scanning And Security

    Paradigm Installer/User Guide Scanning and Security In non-secure mode, you may scan your channels either alphanumerically according to your channel list or sequentially through all attached servers. Note that with sequential scanning, you will pause at every active channel, regardless of whether that channel has been added to the channel list or not.
  • Page 33: Chapter 6 - Appendices

    Appendices A: Specifications Mechanical Height: 1.7" (4.5 cm) Width: 17.2" (43.7 cm) Depth: 6.5" (16.51 cm) Weight: 4.2 lbs (1.91 kg) Environmental/ Operating Temperature: 41° (5°C) to 104° (40°C) Power Storage Temperature: -4° (-20°C) to 122° (50°C) Input Power: 8.0 W Operating Voltage: 100 - 240 VAC Power Frequency: 50 - 60 Hz Supported Hardware...
  • Page 34: B: Pairing

    Paradigm units, use the instructions below instead of those given in the Installation chapter. Initial Configurations 1. Select one of your two Paradigm units to be used as the slave unit. 2. Connect your VGA monitor cable to the port labeled on the back of this unit.
  • Page 35 Appendices 4. Turn the Paradigm unit on and press the Control Control Control Control Control key twice to activate the On-Screen Display system. The Administrator Channel list will appear in a pop-up menu. Control Control 5. Press the Control Control Control key twice more to activate the Administrator Command Menu.
  • Page 36 Paradigm Installer/User Guide 10. Power down the slave Paradigm unit and disconnect the keyboard and monitor. 11. Repeat Steps 2-7 with the remaining master Paradigm unit. 12. Now, choose option 2, ‘Paired (Master)’ for this unit. Press Enter Enter Enter...
  • Page 37 Appendices Connecting Computers to the Paradigm 1. Power down the computers that will be part of your Paradigm system. Make sure that both of your Paradigm units are turned off. 2. Locate your first computer interface cable. It will have a 25-pin “D”...
  • Page 38 3. When prompted for another cascade level, type Y and press Enter Enter Enter. 4. Type the letter that corresponds to the computer port that the computer is attached to on the Paradigm and press E E E E E nter nter nter. nter nter 5.
  • Page 39 Enter Esc to exit OSD. Enter 6. Disconnect the serial and video cables from both Paradigm units. 7. Attach a keyboard and monitor directly to the slave unit. 8. Repeat instructions 1-5 on the slave unit. 9. The units may now be cascaded together or used separately.
  • Page 40: C: Troubleshooting

    2. If you are unable to find a resolution, recreate the problem when possible. Fill out the Problem Report in Appendix D completely. 3. Call Rackit Technical Support between the hours of 9 a.m. and 5 p.m. Eastern time, Monday through Friday at (212) 679-0050 for assistance.
  • Page 41 Rackit Technical Support. No video Verify that the video cable between the PC and the Paradigm is correctly connected. Verify that the monitor cable is correctly connected to the Paradigm. Power down the computer. Connect the monitor directly to the computer and power up again.
  • Page 42 ‘Basic Operations’ chapter.) Verify that the mouse works when connected directly to a computer. Cycle power to the Paradigm unit. (You do not have to power down your computers for this.) If the mouse remains inoperable, power down all attached computers, cycle power on the Paradigm, then repower the computers.
  • Page 43 Keyboard is inoperable on If keyboard does not function on one channel, verify one computer channel that the cables from the computer to the Paradigm are connected properly. If you are operating in secure mode, verify your keyboard and mouse privileges.
  • Page 44 Use only Rackit supplied cable. Rackit warranties do not apply to damage resulting from user supplied cable. Do not use a 2-wire extension cord in any Rackit product configuration. Test AC outlets at computer, Paradigm and monitor for proper polarity and grounding.
  • Page 45: D: Problem Report

    Firmware Summary (results from <AV> command - see manual for instructions on Command Mode): Plus One = Version Information (Select from the OSD Command Menu): List any non-PC equipment attached to the Paradigm. (Include other Rackit products, additional peripherals, adaptors, etc.):...
  • Page 46 Paradigm Installer/User Guide Problem Description: (Include all affected ports, exact nature of problem, troubleshooting steps taken, etc.) Fill out the chart below, including every computer attached to your Paradigm system. Computer BIOS Video Operating Graphics Card Port Manufacturer/ Manufacturer /...
  • Page 47 CONSEQUENTIAL DAMAGES, OR OTHER FINANCIAL LOSS WHICH MAY BE CAUSED BY, DIRECTLY OR INDIRECTLY, THE INADEQUACY OF THE PRODUCT FOR ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF RACKIT OR AN AUTHORIZED RACKIT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH...
  • Page 48 Paradigm Installer/User Guide 590-077-001 REV. B...

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