Cisco 350 Series Quick Start Manual page 14

– Disconnect the switch from the network or disable all DHCP
servers on your network.
– With the power on, press and hold the Reset button for more than
ten seconds.
Troubleshoot Your Connection
If you cannot access your switch from the web-based interface, the switch
may not be reachable from your computer. You can test network
connections by using ping on a computer running Windows:
Open a command window by selecting Start > Run and enter cmd.
S 1
TEP
At the Command window prompt, enter ping and the switch IP
S 2
TEP
address. For example, ping 192.168.1.254 (the default static IP
address of the switch).
If you can reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254:bytes=32 time<1ms TTL=128
If you cannot reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
The Switch is not Powering on
• Verify the power cord is plugged firmly into the switch and into the
power outlet.
• Verify that the power outlet is active.
• Verify that the computer is on.
• Replace the power adapter, before replacing the switch, if the situation
continues.
Bad Ethernet connection
• Check the LEDs for proper indications. See
• Check the connectors of the Ethernet cable to ensure that they are
firmly plugged into the switch and your computer.
• Use a different Ethernet cable or port.
Bad Console port connection
14
Front Panel
Cisco 350 Series Managed Switches
for details.