Table of Contents
Troubleshooting
Related Manuals for NETGEAR GC108P
Summary of Contents for NETGEAR GC108P
- Page 1 Hardware Installation Guide Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Models GC108P GC108PP NETGEAR, Inc. May 2019 350 E. Plumeria Drive 202-12007-01 San Jose, CA 95134, USA...
- Page 2 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Support Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
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Page 3: Table Of Contents
Contents Chapter 1 Introduction Overview....................6 Features....................7 Safety instructions and warnings............9 Chapter 2 Hardware Overview Hardware description................13 Front panel..................13 Status LEDs..................14 Back panel..................15 Switch hardware interfaces...............15 RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..15 Multi-function Reset button............16 Chapter 3 Applications PoE applications.................18 PoE overview..................18 Connect PoE equipment in a business environment....19 Connect PoE equipment for surveillance and security.....20... - Page 4 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Chapter 5 Troubleshooting Troubleshooting chart...............33 PoE troubleshooting suggestions............34 Additional troubleshooting suggestions.........35...
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Page 5: Chapter 1 Introduction
VoIP phones, and IP security cameras. The maximum PoE power budget across all active PoE ports is 64W for model GC108P and 126W for model GC108PP. However, you can upgrade the PoE power budget for model GC108P to 126W by purchasing and connecting the NETGEAR optional power adapter model EPS130W. -
Page 6: Overview
The switch supports PoE+ on all copper ports with a maximum PoE power budget across all active PoE ports of 64W for model GC108P and 126W for model GC108PP. You can upgrade the PoE power budget for model GC108P to 126W by purchasing and connecting the NETGEAR optional power adapter model EPS130W. -
Page 7: Features
Note: The switch is designed for management by NETGEAR Insight: You can use the NETGEAR Insight app on your mobile device or the Insight Cloud portal from a web browser on your Windows-based computer, Mac, or tablet. By default, the local browser interface is disabled and you cannot use it while the switch is managed by NETGEAR Insight. - Page 8 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power • Includes the following mounting hardware: Four rubber footpads for tabletop installation. Wall-mount screw kit for wall installation. • Full compatibility with IEEE standards: IEEE 802.3 Ethernet.
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Page 9: Safety Instructions And Warnings
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power PoE Max or Fault LED. Per-port link, speed, and activity LED. Per-port PoE status LED. • NETGEAR green power-saving features: Energy efficiency mode that fully conforms to the IEEE 802.3az standard. - Page 10 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power The product was dropped or damaged. The product does not operate correctly when you follow the operating instructions. • Keep your system away from radiators and heat sources. Also, do not block cooling vents.
- Page 11 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power The power cable must be rated for the product and for the voltage and current marked on the product electrical ratings label. The voltage and current rating of the cable must be greater than the ratings marked on the product.
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Page 12: Chapter 2 Hardware Overview
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware description • Switch hardware interfaces... -
Page 13: Hardware Description
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Hardware description The following sections describe the switch hardware features. Front panel Both model GC108P and model GC108PP provide eight 10/100/1000BASE-T RJ-45 PoE+ ports. The following figures show the front panels, which are identical except for the model designation in the lower left corner. -
Page 14: Status Leds
• The management mode of the switch is NETGEAR Insight (the default mode) but the switch is not yet added to an Insight managed network. • The management mode of the switch is NETGEAR Insight but the switch is not yet connected to the Insight cloud management server. -
Page 15: Back Panel
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Back panel The back panel contains a Kensington lock for an optional security cable and the DC power receptacle. Figure 3. Back panel Switch hardware interfaces The following sections describe the hardware interfaces on the switch. -
Page 16: Multi-Function Reset Button
The factory default settings function of the Reset button is available only after you use the NETGEAR Insight app to remove the switch from your network. -
Page 17: Chapter 3 Applications
10 Mbps, 100 Mbps, and 1 Gbps Ethernet hubs, routers, and switches. For model GC108P, as your network grows or your needs change, you can increase the 64W PoE power budget to 126W by swapping out the included power adapter to the NETGEAR optional power adapter model EPS130W. -
Page 18: Poe Applications
30W PoE+ (IEEE 802.3at) to each port up to its total maximum PoE power budget of 64W (model GC108P) or 126W (model GC108PP) across all active PoE+ ports. You can increase the power budget of model GC108P to 126W by purchasing and connecting the NETGEAR optional power adapter model EPS130W. -
Page 19: Connect Poe Equipment In A Business Environment
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Connect PoE equipment in a business environment The following figure shows an example of how you can connect PoE+ WiFi access points, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment. -
Page 20: Connect Poe Equipment For Surveillance And Security
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Connect PoE equipment for surveillance and security The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes. -
Page 21: Desktop Switching
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Desktop switching You can use the switch as a desktop switch to build a small network that provides up to 1 Gbps access to servers such as a file server. In a small network such as a small office or home office network, connect the switch to a router that, in turn, is connected to an Internet modem. - Page 22 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power (Continued) Line Color Connection Purple 1G connection to an Internet router or gateway. Blue 1G PoE connections to devices such as VoIP phones. Black 1G connections to devices such as a network server, workstations, and computers.
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Page 23: Chapter 4 Installation
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch • Step 4: Install the switch •... -
Page 24: Step 1: Prepare The Site
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. -
Page 25: Step 3: Unpack The Switch
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. -
Page 26: Step 4: Install The Switch
4. Verify that the package contains the items that are shown in the previous figure and listed in the previous table. 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the switch You can install the switch on a flat surface or attach it to a wall. - Page 27 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power The screws and anchors are in the switch package. 4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver. Leave about ¼ inch (6 mm) of each screw protruding from the wall so that you can insert the screws into the holes on the bottom of the switch.
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Page 28: Wall-Mount The Switch Vertically
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Wall-mount the switch vertically The bottom panel of the switch provides two VESA mount holes at an exact distance of 2.95 in. (75 mm), center-to-center, so that you can mount the switch vertically to a wall. -
Page 29: Step 5: Connect Devices To The Switch
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Step 5: Connect devices to the switch The following procedure describes how to connect devices to the switch’s RJ-45 ports. The switch supports Auto Uplink technology, which allows you to attach devices using either straight-through or crossover cables. - Page 30 Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Note: If you are using model GC108P with an optional power adapter model EPS130W (or if you are using model GC108PP with a 67.5W power adapter instead of the default 130W power adapter), after the switch starts for the first time with the new power adapter, log in to the local browser interface, and select the new power adapter.
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Page 31: Step 8: Manage The Switch
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Step 8: Manage the switch Using the NETGEAR Insight app and Insight Cloud portal, you can discover the switch on the network and add the switch to the Insight app and Insight Cloud portal so that you can perform setup, remote management, and monitoring tasks from your smartphone, tablet, or computer. - Page 32 Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions...
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Page 33: Troubleshooting Chart
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 4. Troubleshooting chart Symptom Possible Cause Possible Solution The Power/Cloud LED is off. -
Page 34: Poe Troubleshooting Suggestions
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Table 4. Troubleshooting chart (Continued) Symptom Possible Cause Possible Solution A segment or device is not One or more devices are not • Verify that the cabling is correct. -
Page 35: Additional Troubleshooting Suggestions
Insight Managed 8-Port Gigabit (Hi-Power) PoE+ Smart Cloud Switch with NETGEAR FlexPoE Power Additional troubleshooting suggestions If the suggestions in the troubleshooting chart do not resolve the problem, see the following troubleshooting suggestions: • Network adapter cards. Make sure that the network adapters that are installed in the computers are in working condition and the software driver was installed.