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control panel
At this time, Total Connect 2.0 does not support control panel partitions two through eight.
partition support
Partition support is limited to Partition One, even on panels that have more than one partition
enabled.
E-Mail
event notifications
For event notifications, if no text has been added to describe the event on the Total Connect
website (refer to the Configure Email topic in the Total Connect User Guide), a generic
message (such as "Zone 1 Activated") will be sent for the activated state.
LYNXR-I, LYNX Plus, and LYNX Touch
fire zones
Do not use email notification for zones configured as "Fire with verification."
panic keys
The emulated keypad does not support single-button or two-button panic keys.
time and date
You cannot set the time and date or go into programming mode remotely.
Remote Access
common partition
Common Partition logic will work from the emulated keypad but not from the System Status
screen.
deleting users
If you delete a user at the security system's control panel, when using Remote Access to
Manage User Codes, the deleted user can still be retrieved since it is stored in the remote
services database. If desired, delete that user from the remote services database (Remote
Access > Users > Manage User Codes).
AlarmNet360 Online Help Guide
When using Total Connect 2.0 on multi-partitioned panels:
1.
Only zones assigned to partition one can be uploaded into Total Connect 2.0.
2.
Notifications can be sent for events occurring on partition one only. This would apply
to ALL events including; Alarm, Arming/Disarming, and zone notifications such as
bypass or trouble.
3.
The Quick Arm/Disarm buttons will arm/disarm partition one only.
4.
The Total Connect 2.0 remote keypad MUST be assigned to partition one only,
however, the remote keypad DOES support the Global Arming and GOTO functions (if
enabled properly in the panel programming). Those functions will give the end user
the ability to control other partitions on the system just like any keypad physically
connected to the system.
5.
System Status is provided for partition one only.
When using Total Connect 2.0 User code synchronization on multi-partitioned
panels:
1.
User Sync via Total Connect 2.0 is designed for use with user codes assigned to
partition one only. User codes created via control panel keypad or Compass must
have access to partition one for the code to be uploaded into Total Connect 2.0.
2.
Users created via Total Connect 2.0 and assigned a user code for the control panel
will be given "General authority" access to ALL enabled partitions when User Sync is
performed. Caution must be exercised here so as to not give a user access to a
partition they should not have access too. It is highly recommended to observe notes
3 and 4 below on multi-partitioned panels.
3.
User codes originally created via control panel keypad or Compass will continue to
function only in the partitions they were given access to when they were
programmed, even after Total Connect 2.0 User sync is performed. These codes do
not get assigned to all partitions when Sync is performed and will continue to work in
the assigned partitions only.
4.
On multi-partitioned panels, the best practice would be to program the user codes
into the panel first, then use the User Sync function to pull the codes into Total
Connect 2.0.
After the "Panel Only Users" are uploaded, modify them to create Total Connect 2.0
Users as desired (assign a login name and password, first/last name, email address,
etc). It is recommended to follow this procedure in order to prevent giving undesired
partition access to a Total Connect User.
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