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Service Manual
NR-CY54AG
NR-CY557G
CFCs have been used in refrigerant as refrigerator and the insulation materials for many years. But it
is now known that these compounds which once seemed so ideal for use as cleaning agents and in
refrigeration systems, destroy the earth's ozone layer as a result, an international body decided on a
total worldwide ban of harmful CFCs by the end of 1995.
The service information is designed for experienced repair technicians only and is not designed for use by the general
public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting
to service a product. Products powered by electricity should be serviced or repaired only by experienced professional
technicians. Any attempt to service or repair the product or products dealt within this service information by anyone
else could result in serious injury or death.
There are special components used in this equipment which are important for safety. These parts are marked by
in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that
these critical parts should be replaced with manufacturer's specified parts to prevent shock, fire or other hazards. Do
not modify the original design without permission of manufacturer.
Freezer Control
Quick Freezing
IMPORTANT SAFETY NOTICE
Order No. PAPTH150801CE
Freezer Control
Quick Freezing
NR-CY557GK
WARNING
© Panasonic Appliances (Thailand) Co., Ltd. 2016.
All rights reserved. Unauthorized copying and
distributionis a violation of law.
(Revision : Jun.2016)
Refrigerator
NR-CY54AG
NR-CY557G
Product Colour
White (GW)
Marble White (GX)
Stainless Look (GS)
Black (GK)
Destination
Thailand, Malaysia, Singapore,
Indonesia, Vietnam, Philippines,
Australia/New Zealand

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Table of Contents
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Summary of Contents for Panasonic NR-CY54AG

  • Page 1 fire or other hazards. Do not modify the original design without permission of manufacturer. © Panasonic Appliances (Thailand) Co., Ltd. 2016. All rights reserved. Unauthorized copying and...
  • Page 2: Table Of Contents

    CONTENT 1. SAFETY CAUTIONS FOR REPAIRING 1.1 Warning 1.2 Caution 2. SPECIFICATION AND COMPONENTS 3. PERFORMANCE DATA 3.1 NR-CY54AG, NR-CY557G 3.2 ECONAVI 4. DISPLAY SPECIFICATION 5. SELF PROTECTING FUNCTION 5.1 Protection for IC 5.2 Protection for compressor locked 5.3 Protection for power supply droping 6.
  • Page 3: Safety Cautions For Repairing

    1. SAFETY CAUTIONS FOR REPAIRING When you repair the refrigerator, please kindly take care for the following cautions. 1.1 Warning Before repairing unit, unplug supply cord • Before you repair the refrigerator, please unplug the supply cord. Use authentic parts when repairing •...
  • Page 4: Specification And Components

    2. SPECIFICATION AND COMPONENTS 2.1 NR-CY54AG, NR-CY557G Model NR-CY557G NR-CY54AG Destination Australia/New Thailand Vietnam Malaysia Singapore Indonesia Philippines Zealand Code Attached Model AU/NZ Colour Code GW,GS,GK GW,GX,GK GW,GX,GK GW,GK GW,GX,GK GW,GS Material Spec. / Door Panel Glass (Tempered) System Spec.
  • Page 5: Performance Data

    3. PERFORMANCE DATA 3.1 NR-CY54AG, NR-CY557G -Cooling performance by Temperature control Control Setting Coldest Medium Warmest Mean Fresh Food compartment Temp. t3 (°C) 2.0 ± 2.5 3.5 ± 2.5 6.0 ± 2.5 Mean Freezer Load Temp. (°C) -22.0 ± 2.5 -20.0 ±...
  • Page 6: Display Specification

    4. DISPLAY SPECIFICATION NR-CY54AG, NR-CY557G PROCESS INSPECTION DISPLAY ECONAVI INVERTER Freezer Control button Freezer Control Quick Freezing button Quick Freezing IN-PROCESS INSPECTION START Operate the following controls within 3 sec., within 30 sec., after power-on CONDITION while PC and FC door are open.
  • Page 7: Self Protecting Function

    5. SELF PROTECTING FUNCTION 5.1 Protection for IC Does IC receive IPM protect signal? • Normal operating. IC orders to stop compressor for 10 min. After 10 min., does PCB check if IPM protect • IC continues to stop compressor until 1 hour. signal is normal? •...
  • Page 8: Protection For Compressor Locked

    5.2 Protection for compressor locked • After starting 2 sec., does IC detect rpm < 5r/sec.? • Normal operating. • After starting from 2-10 sec., does PCB detect rpm over 120r/sec.? IC orders to stop compressor for 10 min. IC cancels to stop compressor after 10 min. After restarting, does “Stop compressor”...
  • Page 9: Protection For Power Supply Droping

    5.3 Protection for power supply droping Does power supply voltage drop as condition • Normal operating. > 0.1 sec. and < 160V AC? IC orders to stop compressor for 10 min. • IC continues to stop compressor until 1 hour. After 10 min., does PCB check power supply •...
  • Page 10: Self Diagnosing Function

    6. SELF DIAGNOSING FUNCTION When abnormalist is cased in the refrigerator, the sign is displayed on LED as below chart. How to use “Self Diagnosing” function “Freezer Control” button Freezer Control 1. Opening PC door and FC door, Push “Quick Freezing” bottom more than 5 sec. Quick Freezing “Quick Freezing”...
  • Page 11: Temperature Control

    7. TEMPERATURE CONTROL Sliding the lever to operate the “REFRIGERATOR CONTROL” when changing the temperature of refrigerator compartment. TEMP. CONTROL REFRIGERATOR COMPARTMENT "MIN" Higher than “MED” by approximately 2°C ~ 3°C "MED" Approximately 1°C ~ 6°C Temp. control lever "MAX" Lower than “MED”...
  • Page 12: Operation

    8. OPERATION 8.1 Quick Freezing How to operate the “Quick Freezing” mode LED Display • Touch the “Quick Freezing” button, the Blue light LED turns on "Blue light LED" (150 min. “Quick Freezing” mode). • The “Quick Freezing” operation will automatically stop after 150 min. and return to normal mode. Freezer Control (The Blue light LED will turn off).
  • Page 13: Troubleshooting

    9. TROUBLESHOOTING In these cases? Check here. The refrigerator does not operate. • Check that the plug and wall socket are in good condition. • Check if there is any problem with the mains fuse or house wiring. • Check by unplugging for 10 minutes and plugging back in. The refrigerator does not cool •...
  • Page 14: Troubleshooting Guide

    10. TROUBLESHOOTING GUIDE 10.1 Not cool at all [ Both PC & FC (compressor does not operate) ] • Check power supply. Does room light turn on? Ex. Connect power cord in inlet Ex. Check ELCB • Defect of over load relay. Ex.
  • Page 15: Cool, Not Enough [ Both Pc & Fc (Compressor Operates) ]

    10.2 Cool, not enough [ Both PC & FC (compressor operates) ] To confirm when compressor is operating. • Defect of FC fan motor. When FC door opens and FC door • Poor connection between FC fan SW pushes, does cold air spout out motor and IC 1 on PCB.
  • Page 16 To confirm when compressor is operating. Does frost adhere to evaporator • Gap of door. much? • Defect of control PCB. Does the “ECONAVI Led” turn off, • Gas leakage at high pressure side. “Quick Freezing” turn off and " •...
  • Page 17: Econavi Operation Doesn't Work (Pc/Fc/Ic Cooling Condition Is Normal)

    10.3 ECONAVI operation doesn’t work (PC/FC/IC cooling condition is normal) Is the temperature control set to • FC set to { 2 (Middle) } { 2 (Middle) } for FC? Does LED indicate “ECONAVI Led” or • Some LED indicator is displayed on “Quick Freezing”...
  • Page 18: Schematic Diagram

    11. SCHEMATIC DIAGRAM Wiring Diagram WINDING RESISTANCE VALUE U - W : 8.44 Ω U - V : 8.44 Ω W - V : 8.44 Ω - 18 -...
  • Page 19: Disassembly Instruction

    12. DISASSEMBLY INSTRUCTION 12.1 LCD Cover Locks Fig. 1 Fig. 2 - Take off LCD cover by use screwdriver put between gaps of LCD cover with liner at the lock point as Fig. 1. - Check the locks point by see at “Arrow Mark” as Fig. 2. - Use screwdriver push up the LCD cover for lock loose.
  • Page 20: Panel Operation As

    12.2 Panel Operation AS. Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 - Take off Cover sheet at right PC Door by use cutter or small screwdriver as Fig.1 - Take off screw at hold Panel Operation As. With PC Door by use screwdriver as Fig.2 - Push Panel Operation As.
  • Page 21: Feature Of Crisper

    12.3 Feature of Crisper Fig. 1 - Explode part of Crisper As. as Fig. 1. 12.4 Maintain method : Take off Crisper handle Fig. 2 Fig. 3 Fig. 4 - Actual part of Crisper handle as Fig. 2. - Take off by use both thumbs press at buttons under Crisper handle for unlock (can hear 1 click each side) as Fig.
  • Page 22: Maintain Method : Crisper Handle Ass'y

    Fig. 5 Fig. 6 Fig. 7 - Both hands hold Crisper handle and press down (about 45 degree) for unlock as Fig. 5. - Both hands hold Crisper handle and carry up for unlock as Fig. 6. - After take off Crisper handle and remain new piece as Fig. 7. 12.5 Maintain method : Crisper handle ass’y HANDLE SUB AS.
  • Page 23 Fig. 13 Fig. 14 Fig. 15 - To check both hole of Piece crisper handle as Fig. 13. - To carry up Handle sub as. with Spring crisper for ass’y lock as Fig. 14. - To use finger with Spring crisper for ass’y lock with Piece crisper handle as Fig. 15. Fig.
  • Page 24: Service Information : Level Adjustment When Installing A Refrigerator

    13. SERVICE INFORMATION Subject : Request for level adjustment when installing a refrigerator Symptoms : Occurrence of level difference between door left and right Symptoms At first-time installation of a large-capacity refrigerator, especially that of double-door type, if the refrigerated-room door is not level due to floor uneven condition, it will cause not only poor appearance but also the following symptoms.
  • Page 25 1 How to level by using adjustable legs ? 1 Turn the adjustable legs of left/right sides, set them afloat from the floor surface. 2 Look and check at which (left or right) side the corner Turn adjustable legs of left/right sides, lower caster (rear wheel) is floating ※1 them until they reach the floor surface to be fixed.
  • Page 26: Dryer Set R600A

    13.1 Dryer set (Kit) R600a Part No : CNR600A-001 Dryer Set For R600a Regasing From PAPTH Part No : CNRMF-102270 From Domain Japan Swagelock tube Dryer 1x5 gm fitting 1x6.35mm Swagelock tube fitting 1x4.76mm Dryer branch pipe 1x3/16” Gas charge port pipe 1x1/4”...
  • Page 27: Insert The D Joint Pipe (Capillary Tube Into Dryer)

    13.2 Insert the D-joint Pipe (Capilary Tube into Dryer) 1) Insert the capillary tube into the position of the mesh.(Pic.1) Pic.1 2) Mark the position where the tube touched the mesh.(Pic.2) Pic.2 3) Return the capillary tube about 5mm.(Pic.3) Pic.3 4) Bend the capillary tube.(Pic.4) Pic.4 - 27 -...
  • Page 28: Notes Of Wire Connected Work (Scotch Lock)

    13.3 Notes of Wire Connected Work (Scotch Lock) - 28 -...
  • Page 29: Temperature Control Device

    13.4 Temperature Control Device - 29 -...
  • Page 30: Phenomenon Of Defective Sensor/Thermal Fuse

    13.5 Phenomenon of Defective Sensor/Thermal Fuse Thermal fuse - 30 -...
  • Page 31: Parts Exploded View And Replacement Parts List

    14. PARTS EXPLODED VIEW AND REPLACEMENT PARTS LIST 14.1 Parts Exploded View : Body 20.1 35.1 - 31 -...
  • Page 32: Parts Exploded View : Door

    14.2 Parts Exploded View : Door 57.1 - 32 -...
  • Page 33: Parts Exploded View : Packing

    14.3 Parts Exploded View : Packing STICKER BARCODE PACKING BELT (FOR PROTECT GLASS TRAY SLIDE) TOP PAD C INS. PC PAD FOAM TOP PAD L, R PAD CORNER AS PLASTIC COVER PROTECTOR DOOR AS SHEEL SIDE PAD BOTTOM TRAY AS. - 33 -...
  • Page 34: Replacement Parts List

    Components identified by mark have special characteristics important for safety. When replacing any of these components, use only manufacturer’s specified part. Parts List : NR-CR54AG, NR-CY557G Model/Qty Ref. Part Name Part No. NR-CY54AG/CY557G Safety Remark COVER HINGE TOP-PCR CNRAE-143140 COLOUR : KOREA WHITE SOLID COVER HINGE TOP-PCL...
  • Page 35 Model/Qty Ref. Part Name Part No. NR-CY54AG/CY557G Safety Remark PAN WATER EVA. CNRAF-196990 CLAMP PIPE WATER EVA. CNRAF-175252 PAS-CY557 (CONTROL) AS. CNRBG-201240 REACTOR CNRBG-165910 RUBBER REACTOR CNRAF-156140 COVER CASE BOARD (GI) CNRAC-214821 SUPPLY CORD AS.-S3P CNRBG-176222 GWMY,GXMY,GKMY,GWSG,GKSG SUPPLY CORD AS.-C2P...
  • Page 36: Detail Change Notice

    Model/Qty Ref. Part Name Part No. NR-CY54AG/CY557G Remark Safety FREE RACK PC CNRAD-381831 COLOUR : CLEAR GRAY SMOKE SHELF BOTTLE CNRAD-381811 COLOUR : CLEAR GRAY SMOKE LABEL NAME GWPH CNRAH-325210 LABEL NAME GWMY CNRAH-325220 LABEL NAME GXMY CNRAH-325230 LABEL NAME GWTH...

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