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Troubleshooting
Before calling for assistance, please look for the condition that most closely resembles your problem in the following charts, then
follow the instructions for that condition. Visit our web site at
No Picture or No sound
Press the Volume key
and Change Channels.
Poor stereo reception
Press AUDIO key.
Screen is solid blue
Press the Channel
Up/Down key once.
Cannot select or scan some channels
Press the RESET key
twice (personalized settings
will be reset to factory defaults).
Blank Channel Map Page
Start Channel
Search.
My remote control will not operate my SDB or other equipment
Press the SDB or other
mode keys on the Remote
Control. Then try it again.
Be sure to point the remote
control at the equipment.
Index
Analog tuner, 6
Antenna, refer to Quick 'N Easy
Aspect ratio, 4, 7, 12
Audio reception, 19
A/V jacks, 21
Brief banner, 4, 8, 14
Category tabs, 4
Channel map, 8, 10, 13, 16, 17
Channel scanning, 4, 13, 17, 18
Channel search, 4, 10, 13
Channel selection, 9, 17, 18
Clock/day setup, 8, 15
Is picture and sound ok?
Yes. Maybe a blank channel (signal not being transmitting or weak) was selected.
No.
Check to be sure all your equipment is properly connected, turned on, tuned to channel 3 or 4
(VCR or TV), and correct mode selected.
Is the quality sound better?
Yes. Problem is with program or weak signal (station, cable, or satellite reception).
No.
Change channels.
Did the Blue Screen disappear?
Yes. Normal operating conditions. You are changing channels faster than the video can be processed.
No.
Signal might be too weak to be received. Try installing an outdoor antenna or repositioning
existing antenna.
Did the problem go away?
Yes. It may have been the channel scan memory or V-Guide settings.
Is the channel map page still blank?
Yes. Problem could be NO ATSC or NTSC signal received during channel search process.
No.
Press CHannel Map to select Map page. Channels will be available only if the
transmitted signals were detected.
Does the remote control work now?
Yes.
Another mode was selected. Press the appropriate key to operate the different types of
equipment. (Remote must be programmed. Refer to Quick 'N Easy.)
No.
Replace the batteries or confirm that they are properly installed.
Closed captioning, 9, 22
Digital audio output, 8, 15
Digital tuner, 6
Direct channel selection, 4, 18
Express channel, 17
Full banner, 8, 14, 19
Initial channel, 4, 8, 14, 21
Major channel, 14, 17, 18, 19
Menu language, 8, 16
Minor Channel, 14, 17, 18, 19
Movie rating, 20
www.sanyoctv.com
NightScan, 4, 8
Output Jacks, 6
Picture adjustment, 12
Pix shape, 7, 9, 12
Remote control, 9, 10
Remote programming, refer to Quick 'N Easy
Resetting the SDB, 21
Scan mode, 7, 12
Sub channel, 18, 19
TV ratings, 20
V-Guide (Parental Control), 20
or call toll free 1-800-877-5032.
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