Chapter 5: Troubleshooting; Identifying Problems - Samsung HCM 4216W Owner's Instructions Manual

C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

The TV won't turn on.
Note
Wide TV(16:9): If you watch a still image or the screen in the Normal(4:3) aspect
Normal TV(4:3): If you watch a still image or the screen in the Wide(16:9) aspect
5.1
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HAPTER IVE ROUBLESHOOTING
Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
ratio format for a long time, images may be burned onto the
screen.
ratio format for a long time, images may be burned onto the
screen.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the TV/Video button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
Unplug the TV for 30 seconds, then try
operating it again.
Press the "MODE" button to put your remote
control in the "TV" mode.
Make sure the wall outlet is working.