Dell S2719DGF User Manual page 15

4. Remove any docking stations or cable extenders or converters between the monitor
and the graphics port. Some low-cost extenders,hubs or converters may not support
DDC/CI properly and can failDDM. Update the driver of such device if the latest version
is available.
5. Restart your system.
DDM may not work with below monitors:
∞ Dell monitor models earlier than year 2013 and D-series of Dellmonitors. You
can refer to Dell Product Support websites formore information
∞ Gaming monitors using Nvidia-based G-sync technology
∞ Virtual and wireless displays do not support DDC/CI
∞ Some early models of DP 1.2 monitors, it may be necessary todisable MST/DP
1.2 using the monitor OSD
If your PC is connected to the Internet, you will be prompted with a message when a newer
version of DDM application is available. It is recommended to download and install the latest
DDM application.
You may also check for new version by right clicking on DDM icon while pressing and holding
'shift' key.
Troubleshooting
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