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UE Custom
USER
GUIDE

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Table of Contents
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Summary of Contents for Ultimate Ears UE Custom

  • Page 1 UE Custom USER GUIDE...
  • Page 2: Charging / Battery Status

    SET-UP ........CHARGING / BATTERY STATUS .
  • Page 3: Quick Start

    QUICK START DO NOT PULL CORD...
  • Page 4 “Power On” “Searching for your music device” “Headphones connected” 4 SEC PUSH Listen for voice prompt Connection...
  • Page 5 Cord management Cord clip clips...
  • Page 6 PAIRING MUSIC + CALLS BLUETOOTH ® With complete Remember up to remote controls 8 devices Page 18 Page 19 MULTIPOINT SMARTWATCH Leave your phone Connect your buds to 2 behind & pair with devices simultaneously your smartwatch Page 21 Page 23...
  • Page 7: How To Wear

    HOW TO WEAR Step 1: Insert monitors. Step 2: Snap backwards. Twist forward. Lock into place. Step 3: Push on faceplate. Step 4: Adjust cable. Adjust seal. Wrap behind ear. lish...
  • Page 8: Cord Management Clips

    CORD MANAGEMENT CLIPS Before fitting, install the cord management clips to reduce the slack for a customized fit. English...
  • Page 9 The cord management clips can be used in three ways to manage the length of your cord and find the right fit for you. English...
  • Page 10 CORD CLIP Use the included cord clip to secure your buds to the back of your shirt. Long side of the clip on the outside of the shirt. English...
  • Page 11 POWER ON Push 1 sec push 4 sec push Music & Calls Voice prompt: “Searching...” Pair buds to your device, play music, and test fit your From Off state push UE Customs. for 4 sec to pair. From On state push for 4 sec to power off.
  • Page 12: Battery Level

    CHARGING / BATTERY STATUS BATTERY LEVEL Your UE Custom buds will announce an ON CLIP ON BUDS average battery level when you turn them on. Alternatively, an average 1 HR PLAY TIME battery level announcement can be PLAY TIME triggered by pressin the Volume + or Volume - button when connected and not playing music.
  • Page 13: Voice Prompt

    VOICE PROMPT When not playing music, pressing ‘Volume + or Volume –’ will ARE THE BUDS ON? announce battery status. IS THE BATTERY LOW? MICRO USB In Standby* mode, push +, watch LED: CHARGING Single Green Flash = The charging clip 10% or more battery remaining that came with your buds also acts...
  • Page 14: Charging Clip

    CHARGING CLIP To charge your buds, securely attach the charging clip to the back of the controller and insert the micro USB end of your included cable into the bottom end of the charging clip. Plug the other end into any 5V 500mA USB power source.
  • Page 15: Using The Charging Clip To Charge Your Buds

    USING THE CHARGING CLIP TO CHARGE YOUR BUDS In addition to using the USB charging cable, your charging clip can charge your buds without having to be connected to a power source. Your charging clip has an internal battery and circuitry that extends your play time by 4 hours.
  • Page 16 ATTACHING & REMOVING THE CHARGING CLIP Attach the charging clip by pushing it directly onto the back of the controller until you feel it click securely in place. When removing the charging clip apply pressure to the top of the controller and separate it from the charging clip.
  • Page 17: Do Not Pull Cord

    DO NOT PULL CORD When removing the clip DO NOT PULL on the cord. Doing this may cause damage to your buds and will void your warranty.
  • Page 18 PUSH 1 SEC PUSH 4 SEC PUSH Music & Calls ADDITIONAL CALL COMMANDS Switch call to UE Custom Redial Mute & un-mute call When not on a call or playing music: On center button activates Siri or Voice Commands If you have a 2nd incoming call:...
  • Page 19 LEDs and a voice prompt saying “Searching For Your Music Device” On your phone/music device, turn Bluetooth on and have it search for Bluetooth devices. Select “UE Custom” (enter passcode 0000 if prompted). UE Custom Voice prompt will say “Headphones Connected”.
  • Page 20: Pairing With A Bluetooth Adapter

    PAIRING WITH A BLUETOOTH ADAPTER Place buds and device within 1 meter (3 feet) of each other. Put the buds into pair mode as outlined on prior page. If using a BAU Universal Bluetooth Adapter put into pair mode also (see BAU manual). Plug the Bluetooth adapter into the music device and play a song.
  • Page 21 PAIRING WITH SEVERAL BLUETOOTH DEVICES Multipoint enables you to simultaneously pair and connect your buds with two different Bluetooth devices. For example you can have your UE Custom buds connected to your laptop and your phone at the same time. You can listen to music from your laptop and are still able to answer an incoming call on your phone using your UE Customs buds controller.
  • Page 22 MULTIPOINT Pair your buds to the first device. UE Custom UE Custom Put your buds back in pairing mode and then hold down the center button. Search and select your UE Custom buds on the second device. English...
  • Page 23 SMARTWATCHES With the right smart watch you can leave your phone at home. Just sync music to your smartwatch and pair with your buds. Now thats freedom! NOTE: Some smartwatches have a weaker Bluetooth signal which may cause possible intermittent signal drop. Works with smartwatches like: APPLE SAMSUNG...
  • Page 24: Troubleshooting

    Upon successful factory reset, the LED turns orange and your buds turn off. NOTE: Once your buds have been reset and you power on they will automatically go into pairing mode Select “Forget” or “Remove UE Custom” from your device’s Bluetooth menu and pair again. English...
  • Page 25: Specifications

    SPECIFICATIONS Bluetooth Version 4.1, Multipoint Codec AAC, SBC, Modified SBC Profile Handsfree, Headset, A2DP, AVCRP, SPP Effective Range 10 meters (30 feet) Play Time 8 Hrs* (4 hrs on buds plus an additional 4 hrs with included charging clip) Standby Time 110 Hrs* AC Power DC 5V 500mA...
  • Page 26: Warranty, Warnings & Safety

    WARRANTY, WARNINGS & SAFETY Full warranty, care & maintenance details at: pro.ultimateears.com/support WARNING: Due to the isolating characteristics of these headphones do not use while driving, riding a bike, where vehicular traffic is present, or in any other activity where failure to hear surrounding sounds could be dangerous.
  • Page 27 CARE Cleaning: Polishing: Scrubbing: While ear bud is upside Use a soft cloth to Use the brush to remove down use the cleaning wipe the shell clean. any remaining debris. tool to remove wax build up after each use. NOTE: Your UE Customs are handmade products that require a certain...
  • Page 28 620-007646.002...

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