Maintenance; Troubleshooting - Kenmore 111.71519810 Use & Care Manual

Maintenance

Troubleshooting

Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the following number for customer
assistance: 1-800-657-6119.
TROUBLE
Oven will not start
Arcing or sparking
Unevenly cooked
foods
Overcooked foods
Undercooked foods
Improper defrosting
Sensor cooked foods
not properly cooked
POSSIBLE CAUSE
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitable.
d. Food is not turned or stirred.
Cooking time, power level is not
suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven vents are blocked or
restricted.
d. Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Cover or lid on food not
vented.
b. Door opened before
sensordetected cooking time
appears in display.
EN-20
POSSIBLE REMEDY
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
a. Use microwave-safe cookware
only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
a. Use microwave-safe cookware
only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Use correct cooking time, power
level.
a. Use microwave-safe cookware
only.
b. Completely defrost food.
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe cookware
only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
a. Cover or lid over food must
contain vent hole for escaping
steam.
b. Do not open door to stir or turn
food before sensordetected
cooking time appears in
display.