Troubleshooting
Diagnostic report
About the function
Diagnostic report collects all possible information about storage devices in the system, detects all problems,
and provides a detailed configuration report in .zip format.
The utility generates two types of reports:
Array diagnostic report
This report contains information about all devices, such as array controllers, storage enclosures, drive
cages, as well as logical, physical, and tape drives. For supported SSD, this report also contains
SmartSSD Wear Gauge information.
SmartSSD Wear Gauge report
This report contains information about the current usage level and remaining expected lifetime of SSD
attached to the system.
For more information, see
Reported information
The array diagnostic report provides detailed information about devices (array controllers, storage
enclosures, drive cages, physical drives, logical drives, and tape drives).
For example, device information on a typical embedded controller might include:
Software versions
Errors
Controller information:
o
Name
o
Attached devices
o
Description
o
PCI bus
o
PCI device
o
PCI function
Drive information:
o
Interface
o
WWID
o
Drive model
o
Serial number
o
Firmware revision
o
Total blocks
The SmartSSD Wear Gauge report contains information on the current usage level of and expected lifetime
"Reported
information."
Troubleshooting 102