Specifications; Troubleshooting; Software Development Kit - Brother QL-1100 Quick Setup Manual

Specifications

Product specifications

Items
Printing method
Interface
Size
Weight
 Operating environment
Items
Operating temperature
Operating humidity

Troubleshooting

Problem
The Status LED is not lit.
The printer does not print, or a printing
error is received.
A data transmission error appears on the
computer.
The label is not ejected correctly after
printing.
Labels are jammed in the cutter.
Cutter error
After exiting P-touch Editor Lite, how do I
restart the program while the printer is still
on?
I want to reset an error

Software Development Kit

A Software Development Kit (SDK) is available. Visit the Brother Developer Center (brother.com/product/dev).
The b-PAC SDK and the SDKs for mobile devices (Android only) can also be downloaded. (The SDKs available are subject to
change without notice.)
Specifications
Direct thermal printing via thermal head
USB
Approx. 170 mm (W) x 151 mm (H) x 222 mm (D)
Approx.1715 g (without DK Rolls)
Specifications
10°C to 35°C
20% to 80% (Maximum wet-bulb temperature 27°C)
Solution
Check that the AC Power Cord is inserted. If it is inserted correctly, try

plugging it into another electrical socket.
 Check that the USB cable is connected securely.
 If not, remove the DK Roll and reinstall it.
Check that there is enough DK Roll remaining.

 Check that the DK Roll Compartment Cover is closed.
 Turn the printer Off and then turn it On again. If there is still a problem,
contact Brother customer service.
 If the printer is connected via a USB hub, try connecting it directly to the
computer. If not, try connecting it to another USB port.
 Check that the correct port is selected from the "Print to the following port"
list in the Printer Properties dialog box.
 Wait until the Status LED stops flashing and then try printing again.
 Check that the Label Output Slot is not blocked.
 Check that the DK Roll is set correctly by removing the DK Roll and
reinstalling it.
 Ensure that the DK Roll Compartment Cover is closed correctly.
 Contact Brother customer service.
 If a cutter error occurs, keep the DK Roll Compartment Cover closed and
press the Power ( ) Button. The cutter moves back to the normal position
and the printer turns off automatically. After the printer is Off, check the
Label Output Slot and remove any jammed labels.
There are three ways to restart:
 Turn the printer Off and then turn it On again.
Disconnect and then reconnect the USB cable while the printer is On.

 Launch P-touch Editor Lite from My Computer.
To reset an error:
1.
Open the DK Roll Compartment Cover, and then close it.
2.
If the error is not reset, press the Cutter (
3.
If the error is not reset, turn off the printer, and then turn it on again.
4.
If the error is not reset, contact Brother customer service.
) Button.