Information Codes - Samsung NE59K6851 Series User Manual

Troubleshooting
DRAWER
Problem Possible cause
The Drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is over-loaded or
the load is unbalanced.
Excessive There is liquid present in the
condensation drawer.
in the drawer.
Uncovered foods.
The temperature is set too
high.
48 English
NE59K6851SS_AC_DG68-00872A-00_EN+MES+CFR.indb 48

Information codes

Solution
OVEN
Fully extend the drawer and
push it all the way in. See the
Displayed
page 43.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
Adjust the temperature to a
lower setting.
Possible cause
code
C-20 The oven sensor is open when
the oven is operating.
The oven sensor is short when
the oven is operating.
C-21 This code occurs if the internal
temperature rises abnormally
high.
C-d0 This code occurs if the Control
key is short for 1 minute.
This code occurs if
C-F0
communication between
the Main and Sub PBA is
interrupted.
This code appears if the
-dC-
partition is inserted or removed
while the oven is operating.
Solution
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Make sure the partition is
inserted properly, and restart
the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
12/16/2016 9:37:35 PM