Dell iDRAC7 User Manual page 241

It is recommended to have a 5 MBPS connection for good performance. A 1 MBPS connection is required for minimal
performance.
What are the minimum system requirements for the management station to run Virtual Console?
The management station requires an Intel Pentium III 500 MHz processor with at least 256 MB of RAM.
Why doe Virtual Console Viewer window sometimes displays No Signal message?
You may see this message because the iDRAC7 Virtual Console plug-in is not receiving the remote server desktop video.
Generally, this behavior may occur when the remote server is turned off. Occasionally, the message may be displayed
due to a remote server desktop video reception malfunction.
Why does Virtual Console Viewer window sometimes display an Out of Range message?
You may see this message because a parameter necessary to capture video is beyond the range for which the iDRAC7
can capture the video. Parameters such as display resolution or refresh rate too high will cause and out of range
condition. Normally, physical limitations such as video memory size or bandwidth sets the maximum range of
parameters.
When starting a Virtual Console session from iDRAC7 Web interface, why is an ActiveX security popup displayed?
iDRAC7 may not be in the trusted site list. To prevent the security popup from appearing every time you begin a Virtual
Console session, add iDRAC7 to the trusted site list in the client browser:
1. Click Tools → Internet Options → Security → Trusted sites.
2. Click Sites and enter the IP address or the DNS name of iDRAC7
3. Click Add.
4. Click Custom Level.
5. In the Security Settings window, select Prompt under Download unsigned ActiveX Controls.
Why is the Virtual Console Viewer window blank?
If you have Virtual Media privilege, but not Virtual Console privilege, you can start the viewer to access the virtual media
feature, but the managed server's console is not displayed.
Why doesn't the mouse synchronize in DOS when using Virtual Console?
The Dell BIOS is emulating the mouse driver as a PS/2 mouse. By design, the PS/2 mouse uses relative position for the
mouse pointer, which causes the lag in syncing. iDRAC7 has a USB mouse driver, that allows absolute position and
closer tracking of the mouse pointer. Even if iDRAC7 passes the USB absolute mouse position to the Dell BIOS, the BIOS
emulation converts it back to relative position and the behavior remains. To fix this problem, set the mouse mode to USC/
Diags in the Configuration screen.
After launching the Virtual Console, the mouse cursor is active on the Virtual Console, but not on the local system. Why
does this occur and how to resolve this?
This occurs if the Mouse Mode is set to USC/Diags. Press Alt + M hot key to use the mouse on the local system. Press
Alt + M again to use the mouse on the Virtual Console.
When iDRAC7 Web interface is launched from the CMC Web interface soon after Virtual Console is launched, why does
GUI session time-out?
When launching the Virtual Console to iDRAC7 from the CMC Web interface a popup is opened to launch the Virtual
Console. The popup closes shortly after the Virtual Console opens.
When launching both the GUI and Virtual Console to the same iDRAC7 system on a management station, a session time-
out for the iDRAC7 GUI occurs if the GUI is launched before the popup closes. If the iDRAC7 GUI is launched from the
CMC Web interface after the popup with the Virtual Console closed, this issue does not appear.
Why does Linux SysRq key not work with Internet Explorer?
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