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Troubleshooting
Before contacting a Samsung Service Center, please attempt the
following solutions.
Your Earcle does not turn on
•
When the battery is completely discharged, your Earcle will not turn
on. Replace the battery.
•
The battery may not be inserted properly. Insert the battery again.
Another Bluetooth device cannot locate your Earcle
•
Ensure that your Earcle is in Bluetooth pairing mode.
•
Open the Earcle's battery cover and close it again. The Earcle turns on
and enters Bluetooth pairing mode.
•
Ensure that your Earcle and the other Bluetooth device are within the
Bluetooth connection range (10 m).
•
Ensure that the mobile device that you want to connect with supports
the Bluetooth feature.
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