No Sound From External Speakers; No Sound From Headphones; Touch Pad Or Mouse Problems - Dell precision M65 User Manual

FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\trouble.fm
C
OMMENT
verify shortcuts--add back in if necessary
R (
E I N S T A L L T H E S O U N D

No sound from external speakers

E
N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.
A W
D J U S T T H E I N D O W S V O L U M E C O N T R O L
your screen. Ensure that the volume is turned up and that the sound is not muted.
D
I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R
disabled when headphones are connected to the computer's front-panel headphone connector.
T
E S T T H E E L E C T R I C A L O U T L E T
as a lamp.
E
L I M I N A T E P O S S I B L E I N T E R F E R E N C E
interference.
R
E I N S T A L L T H E A U D I O D R I V E R
R D D
U N T H E E L L I A G N O S T I C S
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

C
H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N
headphone connector.
A W
D J U S T T H E I N D O W S V O L U M E C O N T R O L
your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

C
H E C K T H E T O U C H P A D S E T T I N G S
1 Click Start→ Control Panel→ Printers and Other Hardware→ Mouse.
2 Try adjusting the settings.
C
H E C K T H E M O U S E C A B L E
firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
T
O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E
1 Shut down the computer.
2 Disconnect the mouse.
3 Turn on the computer.
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 / 2 5 / 0 7 – F O R P R O O F O N LY
80
Troubleshooting
) — See "Reinstalling Drivers and Utilities" on page 89.
A U D I O D R I V E R
— Click or double-click the speaker icon in the lower-right corner of
— Ensure that the electrical outlet is working by testing it with another device, such
— Turn off nearby fans, fluorescent lights, or halogen lamps to check for
See "Reinstalling Drivers and Utilities" on page 89
—
— See "Dell Diagnostics" on page 63.
— Ensure that the headphone cable is securely inserted into the
— Click or double-click the speaker icon in the lower-right corner of
—
— Shut down the computer. Disconnect the mouse cable, check it for damage, and
— See the setup diagram supplied with the
— Sound from the speakers is automatically
, —
C H E C K T H E T O U C H P A D
.